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 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 10, 2019 10:41
 Subject: Re: Feedback response
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 Topic: Help
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In Help, popsicle writes:
  In Help, McBricks writes:
  Where do we go to respond to feedback left?

I’m kinda surprised to see such a feedback left for you and your son, James.

Just realized how much time has elapsed since dealing with you guys. That your
son would have grown-up and may no longer be a part of the running of your store.
Time does seem to vanish before our eyes, when considering our kids

  I know what a fantastic store you guys operate. One of the better ones, with
your top notch service and care. I hope the other member will reconsider. Until
then, and in addressing your question:

- Go to your Profile in Feedback Forum by clicking-on your feedback number

- At the bottom of the page you’ll see “If you are McBricks, you may Reply to
comments” the word “Reply” is the link you need. Exampled in screenshot below…
 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 10, 2019 09:54
 Subject: Re: Feedback response
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 Topic: Help
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In Help, McBricks writes:
  Where do we go to respond to feedback left?

I’m kinda surprised to see such a feedback left for you and your son, James.
I know what a fantastic store you guys operate. One of the better ones, with
your top notch service and care. I hope the other member will reconsider. Until
then, and in addressing your question:

- Go to your Profile in Feedback Forum by clicking-on your feedback number

- At the bottom of the page you’ll see “If you are McBricks, you may Reply to
comments” the word “Reply” is the link you need. Exampled in screenshot below…
 
 Author: Soviet View Messages Posted By Soviet
 Posted: Aug 10, 2019 09:24
 Subject: Re: Feedback response
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 Topic: Help
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In Help, McBricks writes:
  Where do we go to respond to feedback left?

My Store - Feedback or My BL - Feedback
 Author: McBricks View Messages Posted By McBricks
 Posted: Aug 10, 2019 08:50
 Subject: Feedback response
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 Topic: Help
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Where do we go to respond to feedback left?
 Author: Thunor View Messages Posted By Thunor
 Posted: Aug 10, 2019 08:16
 Subject: Re: Request help with instant checkout/shipping
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 Topic: Help
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In Help, crxefx writes:
  Added one $20 dinosaur to cart, s&h is shown as 3.61 / first class. I can only
assume that is your cheapest rate? I don't remember what happens after I
click "agree and continue" so I won't go any further. Don't want to accidentally
place an order. Hope that helps.

Thanks yes that is correct.

Still can’t find a way to add “request quote” nor “request invoice”
 Author: crxefx View Messages Posted By crxefx
 Posted: Aug 10, 2019 02:39
 Subject: Re: Request help with instant checkout/shipping
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 Topic: Help
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Added one $20 dinosaur to cart, s&h is shown as 3.61 / first class. I can only
assume that is your cheapest rate? I don't remember what happens after I
click "agree and continue" so I won't go any further. Don't want to accidentally
place an order. Hope that helps.
 Author: Thunor View Messages Posted By Thunor
 Posted: Aug 9, 2019 17:51
 Subject: Request help with instant checkout/shipping
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 Topic: Help
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I’ve now been able to view my checkout flow using my wife’s account.

I have 4 shipping methods set up, and enabled, but only two show at checkout
(the most expensive only)

Why aren’t all 4 available?

Also I have enabled request quote but that isn’t showing either.

Help appreciated! Thanks
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Aug 9, 2019 04:11
 Subject: Re: Is it possible to dismiss the notification?
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 Topic: Help
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In Help, DavidsL writes:
  Because I'm not parting out whole sets, but adding piece by piece from my
"collection" it is annoying to see that green circle at my store each time I
add a piece. Is there an option to dismiss that notification without sending
emails to BL users?

No. Note that users opt in to receive notifications.
 Author: DavidsL View Messages Posted By DavidsL
 Posted: Aug 9, 2019 02:50
 Subject: Is it possible to dismiss the notification?
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 Topic: Help
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Because I'm not parting out whole sets, but adding piece by piece from my
"collection" it is annoying to see that green circle at my store each time I
add a piece. Is there an option to dismiss that notification without sending
emails to BL users?
 
 Author: hookedGrandma View Messages Posted By hookedGrandma
 Posted: Aug 9, 2019 02:12
 Subject: Re: Help identifying 2 parts
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 Topic: Help
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In Help, randyf writes:
  In Help, hookedGrandma writes:
  Can’t seem to find these part numbers, anyone able to identify? Thank you!

 
Part No: 2607  Name: Magnet Holder 2 x 3
* 
2607 Magnet Holder 2 x 3
Parts: Magnet
 
Part No: 3176  Name: Plate, Modified 3 x 2 with Hole
* 
3176 Plate, Modified 3 x 2 with Hole
Parts: Plate, Modified

Great! Thanks for the help.
 Author: hookedGrandma View Messages Posted By hookedGrandma
 Posted: Aug 9, 2019 02:10
 Subject: Re: Help identifying 2 parts
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 Topic: Help
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In Help, mmookk61 writes:
  In Help, hookedGrandma writes:
  Can’t seem to find these part numbers, anyone able to identify? Thank you!

The right one 3176?

Yes thats it, thanks!
 Author: cplonsdale View Messages Posted By cplonsdale
 Posted: Aug 8, 2019 17:55
 Subject: Re: How do I see what buyer sees?
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 Topic: Help
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Well its easy enough but no one has done it, also no employee interaction on
forum for a week or two now, BL email account full not taking more messages,
Are we adrift without a direction? Has anyone had recent direct contact? seems
to be a bit strange.
 Author: Thunor View Messages Posted By Thunor
 Posted: Aug 8, 2019 16:49
 Subject: Re: How do I see what buyer sees?
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 Topic: Help
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In Help, Teup writes:
  In Help, SylvainLS writes:
  In Help, Thunor writes:
  […]
It would be nice to be able to “buy” from your own store as well, which is possible
on BO

An often-mentioned reason is that someone could use this possibility to manipulate
the price guide.
As if they couldn’t do that with a second account (connected from another IP).
They’d just need to remove “sales-to-self” from the PG.

Exactly.
But that was Dan's code and it's probably rocket science to them, considering
they didn't manage to prevent their own store from getting suspended due
to NSS procedures (is that right? I read it on the forum, but didn't confirm
it. Sounds hilarious anyway)
 
 Author: kilimfactory View Messages Posted By kilimfactory
 Posted: Aug 8, 2019 14:13
 Subject: Re: Incomplete order from BrickLinkCorp
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 Topic: Help
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In Help, SylvainLS writes:
  In Help, kilimfactory writes:
  Hello,
I have ordered 2 sets of a special AFOL edition from BrickLinkCorp. Unfortunately
only one has arrived, and I tried to contact BrickLink on all channels here,
then filed a non-shipping alert, but since received no response. Now I could
cancel, but unsure whether I'd receive a payback, and also much rather resolve
the issue and get the 2nd box, even so delayed.
Can anyone assist on how to chase BrickLinkCorp?
Thanks,
David

Did you buy them at the same time? If not, the second one might arrive later.
It appears BL sends each box separately


Hi,

yes, same time, same order ID
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Aug 8, 2019 12:10
 Subject: Re: How do I see what buyer sees?
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 Topic: Help
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In Help, Teup writes:
  they didn't manage to prevent their own store from getting suspended due
to NSS procedures (is that right? I read it on the forum, but didn't confirm
it.

The shop is closed because "Reason: Three or more Completed NSS/NRS". Technically,
to get an NSS removed the shop owner needs to provide proof of shipping to BrickLink.
Assuming they keep records of their own shipment info, that is easy enough to
do for themselves. The help pages are not clear on whether BrickLink can be asked
to remove an NRS, so the shop might be closed because of too many NRS issues.

Niek.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 8, 2019 10:51
 Subject: Re: Setting up a paypal link on invoice
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 Topic: Help
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In Help, razorflan writes:
  I have a buyer can't pay manualy, I need to send a paypal link also set up
a link on invoices. Thanks in advance for any help

Or you could follow the link on this thread

https://www.bricklink.com/message.asp?ID=1141038
 Author: Hurt View Messages Posted By Hurt
 Posted: Aug 8, 2019 10:49
 Subject: Re: Setting up a paypal link on invoice
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 Topic: Help
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In Help, razorflan writes:
  I have a buyer can't pay manualy, I need to send a paypal link also set up
a link on invoices. Thanks in advance for any help

Try to get familiar with paypal.me

Then you can simply include a link in your invoice that for the payment (also
including the amount that should be payed), something like:

https://www.paypal.me/yourname/29.82

... or for your invoice template: https://www.paypal.me/yourname/DISPGRANDTOTAL

(the DISPGRANDTOTAL needs to be in pointed brackets)
 Author: razorflan View Messages Posted By razorflan
 Posted: Aug 8, 2019 10:40
 Subject: Setting up a paypal link on invoice
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 Topic: Help
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I have a buyer can't pay manualy, I need to send a paypal link also set up
a link on invoices. Thanks in advance for any help
 Author: Teup View Messages Posted By Teup
 Posted: Aug 8, 2019 09:43
 Subject: Re: How do I see what buyer sees?
 Viewed: 34 times
 Topic: Help
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In Help, SylvainLS writes:
  In Help, Thunor writes:
  […]
It would be nice to be able to “buy” from your own store as well, which is possible
on BO

An often-mentioned reason is that someone could use this possibility to manipulate
the price guide.
As if they couldn’t do that with a second account (connected from another IP).
They’d just need to remove “sales-to-self” from the PG.

Exactly.
But that was Dan's code and it's probably rocket science to them, considering
they didn't manage to prevent their own store from getting suspended due
to NSS procedures (is that right? I read it on the forum, but didn't confirm
it. Sounds hilarious anyway)
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 8, 2019 09:15
 Subject: Re: How do I see what buyer sees?
 Viewed: 33 times
 Topic: Help
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In Help, Thunor writes:
  […]
It would be nice to be able to “buy” from your own store as well, which is possible
on BO

An often-mentioned reason is that someone could use this possibility to manipulate
the price guide.
As if they couldn’t do that with a second account (connected from another IP).
They’d just need to remove “sales-to-self” from the PG.
 Author: Thunor View Messages Posted By Thunor
 Posted: Aug 8, 2019 08:34
 Subject: Re: How do I see what buyer sees?
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 Topic: Help
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Thanks both.

I was concerned about a second account from same IP address raising a concern
from “management” my son is over 18. So I’ll get him to sign on.

It would be nice to be able to “buy” from your own store as well, which is possible
on BO
 Author: Erikmax View Messages Posted By Erikmax
 Posted: Aug 8, 2019 06:17
 Subject: Problems with BL mailbox!!!! Mailbox full!!
 Viewed: 140 times
 Topic: Help
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Hi

Posted a couple of messages, but I get them returned.

SEEMS THAT BL HAS TO TAKE ACTION!!!


'BrickLink' (blservice@bricklink.com)
The recipient's mailbox is full and can't accept messages now. Please
try resending your message later, or contact the recipient directly.
 Author: randyipp View Messages Posted By randyipp
 Posted: Aug 7, 2019 23:34
 Subject: Re: How do I see what buyer sees?
 Viewed: 54 times
 Topic: Help
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In Help, MidwestBrick writes:
  In Help, Thunor writes:
  I am concerned that not all shipping options are being shown to customers during
checkout.

I am using instant checkout.

So how can I see what they see?

On the other place, I can place an order in my own store and actually go thru
the checkout flow.

How do I do that here?

Thanks in advance

Have a friend sign up or parents or "do it for them" so you can check out your
own store that way and try things out. My father-in-law is a member so I ask
him to try certain things out for me or I do it when I visit him.

Significant others can also setup an account (or anyone in the household 18+)
and you can check with them, or temporarily borrow the account for testing.
 Author: randyf View Messages Posted By randyf
 Posted: Aug 7, 2019 23:12
 Subject: Re: Help identifying 2 parts
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 Topic: Help
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In Help, hookedGrandma writes:
  Can’t seem to find these part numbers, anyone able to identify? Thank you!

 
Part No: 2607  Name: Magnet Holder 2 x 3
* 
2607 Magnet Holder 2 x 3
Parts: Magnet
 
Part No: 3176  Name: Plate, Modified 3 x 2 with Hole
* 
3176 Plate, Modified 3 x 2 with Hole
Parts: Plate, Modified
 Author: mmookk61 View Messages Posted By mmookk61
 Posted: Aug 7, 2019 23:10
 Subject: Re: Help identifying 2 parts
 Viewed: 28 times
 Topic: Help
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In Help, hookedGrandma writes:
  Can’t seem to find these part numbers, anyone able to identify? Thank you!

The right one 3176?

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