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 Author: Teup View Messages Posted By Teup
 Posted: Dec 30, 2019 07:52
 Subject: Re: Don't set "Ready" as default order status.
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 Topic: Suggestions
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In Suggestions, calsbricks writes:
  In Suggestions, Gaston.La.Brick writes:
  After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".


*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)

Hi there

Don't use IC so do not have this problem . but I think it is worth noting
that lots of sellers use the status indicator for different situations.

For example - in our store we see Pending as order placed. We change that status
to Processing when we pick the order up and send out our acknowledgement to the
buyer. When the order is picked and pre-packaged the status changes to ready,
and when it is invoiced it goes to packed. We don't change it to paid - we
ship within 24 hours of being paid and change it then to shipped. So paid is
not something we use and we change the status at various times throughout the
process to match our processes. That seems to work well for us but it probably
would not suit others. Just depends on whether you use IC or bother with the
status at all. I don't believe Bricklink should get involved with changing
the status automatically in most cases - that should be left to the stores and
when appropriate the buyers.

Bill @ Calsbricks

IC orders that come in not yet paid (or verified) come in as "ready", so in your
routine it's the same issue as that I have: Some of your "ready" orders would
be picked and pre-packed, while others would be completely newly received IC
orders. There are 2 possible solutions:

1. Invoice manual orders before picking them, so that all "ready" orders
mean "need to be picked" (disadvantage: if they're manual because of a shipping
cost question you may want to pick and test it first)

2. Change manual orders to "packed" once you picked them, so there's no risk
you pick them twice (disadvantage: you can't see when the buyer sent the
payment and buyers can't make additions anymore)

However, since 99% of my orders are IC, it's not difficult for me to deal
with this anymore as I can remember the status of such individual cases. So I'm
not complaining, but I agree the OP's suggestion would be an improvement.
However, I am not sure about the OP's reason for it - I haven't had any
buyers that were confused by it - just me
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Dec 30, 2019 06:05
 Subject: Re: Don't set "Ready" as default order status.
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 Topic: Suggestions
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In Suggestions, Gaston.La.Brick writes:
  After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".


*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)

Hi there

Don't use IC so do not have this problem . but I think it is worth noting
that lots of sellers use the status indicator for different situations.

For example - in our store we see Pending as order placed. We change that status
to Processing when we pick the order up and send out our acknowledgement to the
buyer. When the order is picked and pre-packaged the status changes to ready,
and when it is invoiced it goes to packed. We don't change it to paid - we
ship within 24 hours of being paid and change it then to shipped. So paid is
not something we use and we change the status at various times throughout the
process to match our processes. That seems to work well for us but it probably
would not suit others. Just depends on whether you use IC or bother with the
status at all. I don't believe Bricklink should get involved with changing
the status automatically in most cases - that should be left to the stores and
when appropriate the buyers.

Bill @ Calsbricks
 Author: Teup View Messages Posted By Teup
 Posted: Dec 30, 2019 05:26
 Subject: Re: Don't set "Ready" as default order status.
 Viewed: 55 times
 Topic: Suggestions
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In Suggestions, Gaston.La.Brick writes:
  After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".


*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)

Agree, posted this before. It's also ambiguous for me as a seller, as I can't
distinguish new orders from the ones I have sorted and invoiced. Especially when
you work together with someone else it is messy and has already resulted in several
orders being picked twice.
 Author: Gaston.La.Brick View Messages Posted By Gaston.La.Brick
 Posted: Dec 30, 2019 05:10
 Subject: Don't set "Ready" as default order status.
 Viewed: 133 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".


*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Dec 29, 2019 20:09
 Subject: Re: Add Approval Step "Released"
 Viewed: 72 times
 Topic: Suggestions
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In Suggestions, axaday writes:
  I realize as a non-admin I may be speaking out of turn and it will make little
difference to most people. I suggest that we add a step where an item is approved
in the catalog, but may still be awaiting release for sale. I get inspired to
make this suggestion every time I work up a set of CMF, but it would surely be
similar for other people who do catalog work on unreleased items. Sets are usually
"on hold" pending for at least a month before the official release. They could
be weighed and often they could be inventoried when they actually hit the catalog
for sale, but in the current system nothing can be done. Weight of a set can
be entered, but not weight of packing or instructions. I have over 100 items
pending in the catalog and I really wish I could get it organized, but I can't.
Would Lego object to us having information in the catalog for upcoming items?
I think they just want the sale dates respected.

How items are added to the catalog is something we are going to be looking at
closely in the future. On one side of the coin, we have pre-release work that
could be done (as you suggest) with a pending release date. On the other side,
we have inventories, parts, etc, that are sitting around well after the release
date, and in these cases maybe we could consider provisional entries that are
based on official data.

Thanks for the suggestion, and we will consider it.
 Author: axaday View Messages Posted By axaday
 Posted: Dec 29, 2019 19:52
 Subject: Add Approval Step "Released"
 Viewed: 97 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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I realize as a non-admin I may be speaking out of turn and it will make little
difference to most people. I suggest that we add a step where an item is approved
in the catalog, but may still be awaiting release for sale. I get inspired to
make this suggestion every time I work up a set of CMF, but it would surely be
similar for other people who do catalog work on unreleased items. Sets are usually
"on hold" pending for at least a month before the official release. They could
be weighed and often they could be inventoried when they actually hit the catalog
for sale, but in the current system nothing can be done. Weight of a set can
be entered, but not weight of packing or instructions. I have over 100 items
pending in the catalog and I really wish I could get it organized, but I can't.
Would Lego object to us having information in the catalog for upcoming items?
I think they just want the sale dates respected.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 26, 2019 17:21
 Subject: Re: BRICKS & PIECES availability and price
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 Topic: Suggestions
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  . Finally, specialized parts
like printed parts and minifigure parts from licensed sets are never available
at B&P.

They are. They shouldn't be, but they are. Less so these days, but it is
often still possible to buy some licensed parts.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Dec 26, 2019 09:25
 Subject: Re: BRICKS & PIECES availability and price
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 Topic: Suggestions
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In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards

I don't sell new parts, so I have no dog in this race, but it does make me
imagine what might happen if Lego put links to the BL listings from the Bricks
and Pieces site.

This is what Amazon did when they bought and then integrated Bibliofind, a used
book site. That is when they started offering items from independent sellers
alongside the ones being sold directly by Amazon.

Lego's customer support has already been sending people to Bricklink for
years to find parts they no longer offer themselves. What if they started linking
directly to them from the Lego site?

I might be able to predict what could happen - the same thing that happened when
Amazon did it. For a while, individual used book sellers made good money. The
added exposure resulted in lots of sales. A brand new book with a sticker price
at $25 was being sold by Amazon for $20, and booksellers could list (and sell)
a used copy for $15.

But then market forces rolled up. People realized that by increasing efficiency
and accepting tiny margins, you could commodify used books. They bought them
up in large remainder lots and from the stock of stores that were closing, set
up software that let them easily scan the barcode and manage large inventories
of stock, and bots that would scrape price information and automatically set
and adjust prices. That $15 used book was now being sold for 99 cents (the minimum
price Amazon allowed at the time). They were making mere pennies per sale, but
they were making thousands of sales every day.

I don't think we have much to fear by pointing Bricklink buyers to Lego,
but I fear what might happen if Lego started pointing people here.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 26, 2019 08:53
 Subject: Re: BRICKS & PIECES availability and price
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 Topic: Suggestions
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In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards

When B&P opens a shop here, the prices are included in the price index. If not,
the B&B prices have no business here.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Dec 26, 2019 07:52
 Subject: Re: BRICKS & PIECES availability and price
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 Topic: Suggestions
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In Suggestions, Heartbricker writes:
  In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards

1- This does not account for volume limits on B&P so while a store here may allow
a higher amount than the qty LEGO allows- some people would pay a little more
to buy a higher QTY from one shop.
2- This does not account for a certain variety that a store here may have that
LEGO might not have that would be more favorable to the buyer to buy in one place.
3- This does not account for VAT that may be charged on LEGO but not here.
4- This does not account for speed, some buyers are willing to pay a premium
for faster service.
5- This does not account that many sought after pieces run out quickly on B&P
or simply go out of production and then you'd have a buyer comparing between
a BL store and a non available MSRP.
6- B&P is not available for all countries but BL is available for most.
7- last but not least: You are asking sellers on this platform (those who actually
pay the dues that maintain the operation of BL) to support a proposal that would
siphon traffic and business away from BL- that would not go very well.

What your proposal fails to comprehend is that there are many added values (like
the ones i mentioned above) to shopping at Bricklink VS. LEGO S@H beyond just
price.

Therefore, if you don't see or agree with the idea that there is an added
value to support this community- why would you expect this community to support
your idea?

I think you still have to appreciate why from a buyers perspective they would
wish to see Lego B&P prices among the price comparisons on Bricklink. It may
not exactly be the ideal scenario from a sellers point of view but if were to
assume you are correct with the points you are making then sellers like us should
have little to fear after all Lego only offer current generic bricks with minimal
availability of themed bricks and minifig parts

Either way if Lego decide they want to have an official Lego B&P’s BL account
it will be out of our hands anyway plus those that managed to find their way
here to Bricklink probably already know about Lego B&P’s so could we really just
be talking about a more efficient market place comparison site rather than a
path that leads to Lego taking extensive business away from its BL sellers?
 Author: Teup View Messages Posted By Teup
 Posted: Dec 26, 2019 04:48
 Subject: Re: BRICKS & PIECES availability and price
 Viewed: 64 times
 Topic: Suggestions
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In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards

I get why this would be a useful feature for an independent comparison site to
have. But on Bricklink itself that makes little sense, for reasons others
have mentioned. Maybe propose this at a site that is not a marketplace, such
as Rebrickable? I don't know Rebrickable very well but they do have a channel
through which you can buy on BrickOwl (maybe als on Bricklink?). It'd sound
like the best place for that helicopter overview where it's OK to compare
apples and oranges, just like sites for comparing retail prices of sets from
different sources.
 Author: manganschlamm View Messages Posted By manganschlamm
 Posted: Dec 26, 2019 02:35
 Subject: Re: BRICKS & PIECES availability and price
 Viewed: 77 times
 Topic: Suggestions
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In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards


Right now, I do see both BL and B&P as complementary sources for new pieces.
Some pieces that came out very recently are considerably cheaper at B&P, while
at BL it may take a while for the prices to come down. Shipping costs for orders
from B&P within Central Europe are also mostly lower (except for very small orders).

On the other hand, many parts are simply not available at B&P, there is also
the 200 pieces limit, and prices for many standard parts that have been available
for quite some time are significantly lower at BL. Finally, specialized parts
like printed parts and minifigure parts from licensed sets are never available
at B&P. And availability of parts on B&P can change quickly.

So in conclusion, I think it is worthwhile to check both BL and B&P regularly.
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Dec 25, 2019 23:40
 Subject: Re: BRICKS & PIECES availability and price
 Viewed: 84 times
 Topic: Suggestions
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In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards

1- This does not account for volume limits on B&P so while a store here may allow
a higher amount than the qty LEGO allows- some people would pay a little more
to buy a higher QTY from one shop.
2- This does not account for a certain variety that a store here may have that
LEGO might not have that would be more favorable to the buyer to buy in one place.
3- This does not account for VAT that may be charged on LEGO but not here.
4- This does not account for speed, some buyers are willing to pay a premium
for faster service.
5- This does not account that many sought after pieces run out quickly on B&P
or simply go out of production and then you'd have a buyer comparing between
a BL store and a non available MSRP.
6- B&P is not available for all countries but BL is available for most.
7- last but not least: You are asking sellers on this platform (those who actually
pay the dues that maintain the operation of BL) to support a proposal that would
siphon traffic and business away from BL- that would not go very well.

What your proposal fails to comprehend is that there are many added values (like
the ones i mentioned above) to shopping at Bricklink VS. LEGO S@H beyond just
price.

Therefore, if you don't see or agree with the idea that there is an added
value to support this community- why would you expect this community to support
your idea?
 Author: Heartbricker View Messages Posted By Heartbricker
 Posted: Dec 25, 2019 23:13
 Subject: Do not erase comments on checkout mode change
 Viewed: 84 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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While checking out in one of the stores here, i needed to leave a comment for
the seller, the order was on 'onsite' payment mode.
After i wrote the message, i changed to 'request an invoice' mode and
was annoyed that my message was erased and i needed to rewrite.

So i'm suggesting that when we change modes of shipping/invoice/etc. - of
there was a message written prior to changing that mode: i'm hoping that
message can remain intact and not be erased.

It's a small thing, obviously not a priority, but would be a time saver if
implemented.
Seasons greetings.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Dec 25, 2019 20:34
 Subject: Re: BRICKS & PIECES availability and price
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 Topic: Suggestions
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In Suggestions, Tholwin writes:
  Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards

BrickLink tried listing the MSRP for sets a few years ago, but it didn't
go over very well and the feature was removed.
 Author: Tholwin View Messages Posted By Tholwin
 Posted: Dec 25, 2019 20:31
 Subject: BRICKS & PIECES availability and price
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 Topic: Suggestions
 Status:Open
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Hello,

While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.

This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.

Best regards
 Author: kaat View Messages Posted By kaat
 Posted: Dec 24, 2019 14:41
 Subject: Re: Problem/bug with shipping minimum order
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, kaat writes:
  Agree it makes no sense to set it lower than the store minimum buy (part 1 of
what you say).

However, it should not be completely removed (part 2 of what you say). For example,
I use this to offer free shipping from a certain order amount. So that's
not "without any side effects"

Well I didn't intend to remove it completely, just remove the (pointless)
rule that a shipping method MUST have a minimum order at least as high
as the store minimum. So, in your example you can still enter that minimum you
want. You are just no longer forced to enter a minimum value for a shipping method
if you don't want to. If you want, you can leave it on zero while your store
minimum is €10, so that "bypassers" are able to use the method. Or you can set
it to €10 so that they can't.

Ok clear, then we agree
 Author: Teup View Messages Posted By Teup
 Posted: Dec 24, 2019 14:31
 Subject: Re: Problem/bug with shipping minimum order
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 Topic: Suggestions
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In Suggestions, kaat writes:
  Agree it makes no sense to set it lower than the store minimum buy (part 1 of
what you say).

However, it should not be completely removed (part 2 of what you say). For example,
I use this to offer free shipping from a certain order amount. So that's
not "without any side effects"

Well I didn't intend to remove it completely, just remove the (pointless)
rule that a shipping method MUST have a minimum order at least as high
as the store minimum. So, in your example you can still enter that minimum you
want. You are just no longer forced to enter a minimum value for a shipping method
if you don't want to. If you want, you can leave it on zero while your store
minimum is €10, so that "bypassers" are able to use the method. Or you can set
it to €10 so that they can't.

  
In Suggestions, Teup writes:
  I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.
 Author: kaat View Messages Posted By kaat
 Posted: Dec 24, 2019 13:46
 Subject: Re: Problem/bug with shipping minimum order
 Viewed: 31 times
 Topic: Suggestions
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Agree it makes no sense to set it lower than the store minimum buy (part 1 of
what you say).

However, it should not be completely removed (part 2 of what you say). For example,
I use this to offer free shipping from a certain order amount. So that's
not "without any side effects"

In Suggestions, Teup writes:
  I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 24, 2019 13:10
 Subject: Problem/bug with shipping minimum order
 Viewed: 74 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.
 Author: tsystem View Messages Posted By tsystem
 Posted: Dec 20, 2019 14:28
 Subject: XML drag and drop
 Viewed: 57 times
 Topic: Suggestions
 Status:Open
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Hi,

I'm working a lot with xml file (bricklink structure), but with only copy
past, it's really a constrained task.... Why it's not allow to drag and
drop xml file like io or ldr or lxf ?

Thanks

Mr
 Author: Nato73 View Messages Posted By Nato73
 Posted: Dec 16, 2019 14:55
 Subject: Location and Delivery Addresses
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 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hi guys

I am writing this both as a buyer and seller.

I am using an international Depot in Germany when purchasing goods from Central
Europe.
The reasons behind this are few, but are not subject of the current topic.

I think it will be very useful to add a different address field for delivery
so I don't have to change my address when purchasing.

Thank you
Best regards
Nato
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 16, 2019 10:52
 Subject: Re: Where are our Paypal notifications?
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 Topic: Suggestions
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In Suggestions, sancho10 writes:
  Please, Bricklink give us back the Paypal notifications.
Or please notify us in any way that the payment is done.

Those who have switched to Paypal Marketplace are not receiving the notifications.
Many users are complaining about that in other posts.

This suggestion has been changed to 'Implemented'. I am not receiving
PayPal email notifications for payments that occur via Instant Checkout. I receive
PayPal payment notifications from other venues tho. How do I cause payments on
BrickLink to generate email notifications.

These notifications are essential because they are the only place that PayPal
gives me the 'Receipt number' for customers who use direct payment from
payment cards (i.e. PayPal Express). Those Receipt Numbers do not appear on the
PayPal payment detail page.

Nita Rae
 Author: Kongzilla View Messages Posted By Kongzilla
 Posted: Dec 15, 2019 04:39
 Subject: Suggestion: order prices display default
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 Topic: Suggestions
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Add another column to the orders page display that tells you the price of your
orders in one currency, of your choice. Good for budgeting, and estimating your
spending. Can be an approximation, if it needs to be, it would really just be
a tool to help you work out how much you've spent. Otherwise you have to
do it manually, or in your head.
 Author: ADBrick View Messages Posted By ADBrick
 Posted: Dec 14, 2019 21:31
 Subject: Global Marketplace Link
 Viewed: 125 times
 Topic: Suggestions
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Hi there,

Can we please have the Global Marketplace link back on the home screen?

Using the catalog method to find parts is cumbersome and inefficient, not to
mention its header takes up a half the browser space to give the user information
which is utterly useless unless you are specifically hunting for it. The image
of the element itself is a double up as the seller listings have a thumbnail
beside them also.

Kind regards,
Thoy Bradley
 Author: jenwick View Messages Posted By jenwick
 Posted: Dec 14, 2019 09:03
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
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 Topic: Suggestions
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  Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Do you have any ETA on a fix?
 Author: legoccaz View Messages Posted By legoccaz
 Posted: Dec 14, 2019 06:54
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
 Viewed: 104 times
 Topic: Suggestions
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In Suggestions, Emporiosa writes:
  In Suggestions, Admin_Russell writes:
  In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

  Hi Robert,
hi

i ve got the same thing , when I m log out , all works fine

  
  
  I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Dec 14, 2019 06:42
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
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 Topic: Suggestions
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In Suggestions, Emporiosa writes:
  In Suggestions, Admin_Russell writes:
  In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

  Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.

Thanks for this input. This is what we are experiencing as well.
 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Dec 14, 2019 06:39
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
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 Topic: Suggestions
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In Suggestions, Admin_Russell writes:
  In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

  Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Russell, I just noticed that when I log out, the catalogue works fine, but when
I log back in, I get the "General Error" message. Chrome, Win 10 desktop.
 Author: the_journeyman View Messages Posted By the_journeyman
 Posted: Dec 14, 2019 06:15
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
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 Topic: Suggestions
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In Suggestions, Admin_Russell writes:
  In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

  Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Here's a novel idea. Roll back to the old ToS and we have our site back.
IT upgrades are always terrible planned and lack any testing.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 14, 2019 06:05
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
 Viewed: 110 times
 Topic: Suggestions
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In Suggestions, Admin_Russell writes:
  In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

  Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.

Great, thanks for the response, that is at least good to know. I still stand
by my original post though and with respect if the problem is known then it would
be really helpful if there were a message/banner on the site advising members
of this..especially those who don't use the forum.

Thanks again for your quick reply though, much appreciated.

Robert
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Dec 14, 2019 06:00
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
 Viewed: 180 times
 Topic: Suggestions
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In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

  Hi Robert,

I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.

This seems to be the very same bug we had yesterday after the launch of the new
TOS.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 14, 2019 05:54
 Subject: Re: URGENT MESSAGE TO LEGO RE BRICKLINK
 Viewed: 104 times
 Topic: Suggestions
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In Suggestions, Rob_and_Shelagh writes:
  Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert

+1! Should go without saying, but apparently it doesn't!
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 14, 2019 05:51
 Subject: URGENT MESSAGE TO LEGO RE BRICKLINK
 Viewed: 420 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Before doing anything else with this site I suggest, as I have many, many times
before:-

There needs to be a proper 24/7 help desk and a proper SLA with members.

When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.

Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!

Robert
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Dec 12, 2019 22:42
 Subject: Re: Add An Area for Catalog Scans
 Viewed: 39 times
 Topic: Suggestions
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In Suggestions, 62Bricks writes:
  Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.

Completely agree. I've been looking at some scanning companies in anticipation
of possibly (and professionally) scanning my E&D catalog collection and they
offer these services. It would be most helpful to know without going through
an entire catalog if the set you're looking for appears therein.
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Dec 12, 2019 22:40
 Subject: Re: Add Search Options to Advanced Catalog Search
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, 62Bricks writes:
  How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?

I've wanted this functionality in the past, but can't recall just why.
So I'll answer your question by mentioning the situation that prompted me
to post this suggestion.

This set includes two minifigures as counterparts:

 
Set No: 3041  Name: Big Bucket of Fun
* 
3041-1 (Inv) Big Bucket of Fun
464 Parts, 1998
Sets: Universal Building Set: Classic Basic

I wanted to know how many sets include figures as counterparts, but could not
search for this information. With the feature I'm asking for I could use
the advanced search to find all the sets with figures inventoried as counterparts.

The requested features would probably be most useful to those working on the
catalog and its inventories, but others may find them useful as well.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Dec 12, 2019 22:07
 Subject: Re: Add Search Options to Advanced Catalog Search
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 Topic: Suggestions
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In Suggestions, StormChaser writes:
  I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:

Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate

Thank you.

How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Dec 12, 2019 21:10
 Subject: Re: Add An Area for Catalog Scans
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 Topic: Suggestions
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In Suggestions, StormChaser writes:
  I suggest that BrickLink add an area to the site for scans of printed catalogs.
There are other fan sites that already do this, but the results vary. This
would be a useful feature that would compliment the BrickLink catalog, enable
more effective catalog/inventory work, and draw more visitors to the site. Plus,
there would never be questions about copyright because TLG is publishing the
data themselves.

If this was done, I would add scans of my extensive Dacta/Education catalog collection.
Nearly all of the catalogs in my collection would only be available as scans
on BrickLink.

Thanks for considering it.

Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.
 Author: leopard37 View Messages Posted By leopard37
 Posted: Dec 12, 2019 17:23
 Subject: Re: Add Search Options to Advanced Catalog Search
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 Topic: Suggestions
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In Suggestions, calsbricks writes:
  In Suggestions, StormChaser writes:
  I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:

Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate

Thank you.

definitely agree especially counter parts

It's almost like he has a vision for a better catalog... Huh...
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Dec 12, 2019 17:10
 Subject: Re: Add Search Options to Advanced Catalog Search
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 Topic: Suggestions
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In Suggestions, StormChaser writes:
  I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:

Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate

Thank you.

definitely agree especially counter parts
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Dec 12, 2019 16:58
 Subject: Re: Clarify Timeout on Inventory Step 3
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, StormChaser writes:
  Please make it clear to members how long they have to complete Step 3 (Verify
Changes) when submitting inventory change requests. This can be done with a
countdown timer or by clearly stating on the Verify Changes page how long the
member has to complete the process.

Currently Step 3 is timed out after an unknown amount of time and this is not
stated anywhere until you actually get the timeout. When the timeout occurs,
portions of the data being submitted can be lost (and, obviously, this occurs
with no warning whatsoever).

Thank you.

I am saying yes to this. My last few part outs were a disaster of wasted effort
thanks to the timing out issue. It can easily take 30 minutes to part out a
large set, especially if you need to adjust amounts, or condition factors, or
add some remarks.
 Author: mhl View Messages Posted By mhl
 Posted: Dec 10, 2019 05:24
 Subject: Re: can purchased pieces show up in “have” ?
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 Topic: Suggestions
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I really like the suggestion, I know that the described solution works, but it
is not comfortable.

Reason why it is not comfortable as you wrote:
- I have multiple wanted lists
- When applying an order to multiple wanted lists, you do not see how many bricks
have been assign already.
- After the apply you do not have an overview of how many bricks are left for
use for other things.

So it would be generally better to have a list like "ordered bricks" or "my bricks".
Then from this list apply the order to a wanted list with the same screen as
today. And then decrease the amount of the "my bricks" list by the applyed number.
This would help me to have a view on what I have right after the apply_order_to_wanted_list
function.

And even when I add a new wanted list, with a function like "fill from my bricks",
this would help.

Cheers Maik
 Author: sarbaek View Messages Posted By sarbaek
 Posted: Dec 9, 2019 07:40
 Subject: Configurability for when payment is captured
 Viewed: 58 times
 Topic: Suggestions
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It would be very nice to allow store management to configure when a Stripe payment
is actually captured instead of capturing payment at checkout. In some countries
it's not allowed to capture payment before the order is actually shipped.

For instance it could be configured to automatically capture the payment when
the order status is set to "Shipped". This is how Stripe integration is handled
on BrickOwl so there's definitely an API for this. If an automatic handling
of this cannot be implemented for whatever reason I'd be ok with settling
for a manual process.

I would love to be able to fully comply with regulations .
 Author: Sallywacko View Messages Posted By Sallywacko
 Posted: Dec 4, 2019 17:13
 Subject: Re: can purchased pieces show up in “have” ?
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In Suggestions, SylvainLS writes:
  In Suggestions, Andrsv writes:
  In Suggestions, Sallywacko writes:
  My want lists have a place for the bricks I have. It would be nice if the pieces
I purchase through BrickLinks would automatically show up in the haves so I can
keep track. Is there a way to allow this to happen?

You can use «Apply order» button in your wanted list

Beware!

You can “Apply” the same order to multiple lists, hence counting the same bought
brick multiple times.

Worse, you can “Apply” the same order multiple times to the same list.

Better to make “bought lists” and manually (and painfully) change the values
in the “really anted lists” yourself.

Thanks for the cautions!
 Author: Sallywacko View Messages Posted By Sallywacko
 Posted: Dec 4, 2019 17:12
 Subject: Re: can purchased pieces show up in “have” ?
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In Suggestions, Andrsv writes:
  In Suggestions, Sallywacko writes:
  My want lists have a place for the bricks I have. It would be nice if the pieces
I purchase through BrickLinks would automatically show up in the haves so I can
keep track. Is there a way to allow this to happen?

You can use «Apply order» button in your wanted list

Thanks for the tip!
 Author: kejones02 View Messages Posted By kejones02
 Posted: Dec 4, 2019 16:15
 Subject: Share my Wanted List with Others
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 Topic: Suggestions
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I would love the ability to share my Wanted List(s) with others, especially around
year end, for gift exchanges and other gift giving. Thanks!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 4, 2019 09:15
 Subject: Re: Show the set from which a piece was ordered.
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In Suggestions, Lilbeastie22 writes:
  Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

Also voted no, as the current way is more flexible than what you propose. If
you want the set number, just add it as a remark. Also if you are not checking
inventories and sorting the parts out when you part out, watch out for variants
and extra parts.
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Dec 4, 2019 08:06
 Subject: Re: Show the set from which a piece was ordered.
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I will try this next few sets, thanks.

Looked at it but wary of trying until now.




In Suggestions, brickablocks writes:
  When you upload or part out a set, you can set up concatenation settings that
will combine old and new remarks, so you don't have this problem. Customers
get pretty frustrated shopping in bL stores that have the same part in several
lots.



In Suggestions, Stuart9 writes:
  If I part out a set, I add the set number to the comments which then shows up
in the order info.

This however has a drawback, it adds a separate entry for each of the parts each
time you part out a new set, you could end up with many parts listed numerous
times.

Might deter some from ordering but you can find the set quicker.
 Author: brickablocks View Messages Posted By brickablocks
 Posted: Dec 4, 2019 07:56
 Subject: Re: Show the set from which a piece was ordered.
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When you upload or part out a set, you can set up concatenation settings that
will combine old and new remarks, so you don't have this problem. Customers
get pretty frustrated shopping in bL stores that have the same part in several
lots.



In Suggestions, Stuart9 writes:
  If I part out a set, I add the set number to the comments which then shows up
in the order info.

This however has a drawback, it adds a separate entry for each of the parts each
time you part out a new set, you could end up with many parts listed numerous
times.

Might deter some from ordering but you can find the set quicker.
 
 Author: axaday View Messages Posted By axaday
 Posted: Dec 4, 2019 07:44
 Subject: Re: Show the set from which a piece was ordered.
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In Suggestions, Andrsv writes:
  In Suggestions, Lilbeastie22 writes:
  Please show in the order details, the set from which pieces were ordered. As
a seller, this would be hugely helpful in finding the ordered pieces and sending
the order within a reasonable time.

When parting out a set you can choose default remark. I always set the set nr
as default remark. Would this solve your issue?

This is what I do. Not necessarily the set, but the remarks line shows where
I will find the piece. There is a setting to show remarks on your orders.

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