| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | Rob_and_Shelagh | Posted: | Dec 14, 2019 06:05 | Subject: | Re: URGENT MESSAGE TO LEGO RE BRICKLINK | Viewed: | 110 times | Topic: | Suggestions | |
| In Suggestions, Admin_Russell writes:
| In Suggestions, Rob_and_Shelagh writes:
| Before doing anything else with this site I suggest, as I have many, many times
before:-
There needs to be a proper 24/7 help desk and a proper SLA with members.
When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.
Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!
Robert
|
| Hi Robert,
I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.
This seems to be the very same bug we had yesterday after the launch of the new
TOS.
|
|
Great, thanks for the response, that is at least good to know. I still stand
by my original post though and with respect if the problem is known then it would
be really helpful if there were a message/banner on the site advising members
of this..especially those who don't use the forum.
Thanks again for your quick reply though, much appreciated.
Robert
|
|
Author: | Admin_Russell | Posted: | Dec 14, 2019 06:00 | Subject: | Re: URGENT MESSAGE TO LEGO RE BRICKLINK | Viewed: | 180 times | Topic: | Suggestions | |
| In Suggestions, Rob_and_Shelagh writes:
| Before doing anything else with this site I suggest, as I have many, many times
before:-
There needs to be a proper 24/7 help desk and a proper SLA with members.
When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.
Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!
Robert
|
| Hi Robert,
I got your email and have started the alert process after testing the problem
on several devices. So we know this is going on and are in the process of fixing
it.
This seems to be the very same bug we had yesterday after the launch of the new
TOS.
|
|
|
Author: | Teup | Posted: | Dec 14, 2019 05:54 | Subject: | Re: URGENT MESSAGE TO LEGO RE BRICKLINK | Viewed: | 104 times | Topic: | Suggestions | |
| In Suggestions, Rob_and_Shelagh writes:
| Before doing anything else with this site I suggest, as I have many, many times
before:-
There needs to be a proper 24/7 help desk and a proper SLA with members.
When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.
Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!
Robert
|
+1! Should go without saying, but apparently it doesn't!
|
|
Author: | Rob_and_Shelagh | Posted: | Dec 14, 2019 05:51 | Subject: | URGENT MESSAGE TO LEGO RE BRICKLINK | Viewed: | 420 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
| Before doing anything else with this site I suggest, as I have many, many times
before:-
There needs to be a proper 24/7 help desk and a proper SLA with members.
When something goes wrong with the site there is just no way of alerting anyone
out of USA working hours and even after that often nobody responds. This is no
way to run a global e-commerce site of this scale.
Currently I cannot access the BL catalog using any browser on PC or tablet...
and this has being the case for hours...surely this requires a response at least
from someone, somewhere!!!!!
Robert
|
|
Author: | StormChaser | Posted: | Dec 12, 2019 22:42 | Subject: | Re: Add An Area for Catalog Scans | Viewed: | 39 times | Topic: | Suggestions | |
| In Suggestions, 62Bricks writes:
| Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.
|
Completely agree. I've been looking at some scanning companies in anticipation
of possibly (and professionally) scanning my E&D catalog collection and they
offer these services. It would be most helpful to know without going through
an entire catalog if the set you're looking for appears therein.
|
|
Author: | StormChaser | Posted: | Dec 12, 2019 22:40 | Subject: | Re: Add Search Options to Advanced Catalog Search | Viewed: | 35 times | Topic: | Suggestions | |
| In Suggestions, 62Bricks writes:
| How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?
|
I've wanted this functionality in the past, but can't recall just why.
So I'll answer your question by mentioning the situation that prompted me
to post this suggestion.
This set includes two minifigures as counterparts:
I wanted to know how many sets include figures as counterparts, but could not
search for this information. With the feature I'm asking for I could use
the advanced search to find all the sets with figures inventoried as counterparts.
The requested features would probably be most useful to those working on the
catalog and its inventories, but others may find them useful as well.
|
|
Author: | 62Bricks | Posted: | Dec 12, 2019 22:07 | Subject: | Re: Add Search Options to Advanced Catalog Search | Viewed: | 28 times | Topic: | Suggestions | |
| In Suggestions, StormChaser writes:
| I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:
Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate
Thank you.
|
How would you use these features? Do you want to see a list of all items that
appear as, say, extras? Or do you want to take a specific part and find all the
sets in which it appears as an extra?
|
|
Author: | 62Bricks | Posted: | Dec 12, 2019 21:10 | Subject: | Re: Add An Area for Catalog Scans | Viewed: | 34 times | Topic: | Suggestions | |
| In Suggestions, StormChaser writes:
| I suggest that BrickLink add an area to the site for scans of printed catalogs.
There are other fan sites that already do this, but the results vary. This
would be a useful feature that would compliment the BrickLink catalog, enable
more effective catalog/inventory work, and draw more visitors to the site. Plus,
there would never be questions about copyright because TLG is publishing the
data themselves.
If this was done, I would add scans of my extensive Dacta/Education catalog collection.
Nearly all of the catalogs in my collection would only be available as scans
on BrickLink.
Thanks for considering it.
|
Great idea. It would be even better if they could be transcribed and made searchable.
Or even a list attached with the sets that appear in it.
|
|
Author: | leopard37 | Posted: | Dec 12, 2019 17:23 | Subject: | Re: Add Search Options to Advanced Catalog Search | Viewed: | 32 times | Topic: | Suggestions | |
| In Suggestions, calsbricks writes:
| In Suggestions, StormChaser writes:
| I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:
Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate
Thank you.
|
definitely agree especially counter parts
|
It's almost like he has a vision for a better catalog... Huh...
|
|
Author: | calsbricks | Posted: | Dec 12, 2019 17:10 | Subject: | Re: Add Search Options to Advanced Catalog Search | Viewed: | 30 times | Topic: | Suggestions | |
| In Suggestions, StormChaser writes:
| I need the ability to select from the following unavailable options as checkboxes
on the Advanced Catalog Search page:
Items Inventoried as Regular
Items Inventoried as Counterpart
Items Inventoried as Extra
Items Inventoried as Alternate
Thank you.
|
definitely agree especially counter parts
|
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