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 Author: bje View Messages Posted By bje
 Posted: Nov 26, 2019 05:48
 Subject: Re: "Fast Shipper" badge for Sellers
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, searme writes:
  In Suggestions, yorbrick writes:
  I don't think it is necessary. If you have a bad experience then leave appropriate
feedback.

Having a badge will do nothing, as sellers will find a way around it. Plus it
will need policing, which is impossible unless everyone reports tracking information
to BL, which will increase postage costs for buyers. Plus the tracking information
will still need checking to find out if it is genuine.

The shops in question clearly prove that feedback is not reliable, as they only
have 10-20% of complaints and they tend to blacklist complainers to prevent them
from buying again. Yes, a small percentage of sellers will find a way around
anything, but I still believe that for majority of them, such a badge would be
reliable. Far more reliable than blindly trusting the seller, which is what we
are mostly doing right now. I've lost all faith in the feedback system -
consider that if a seller declares on his page that he ships in 5-15 days and
then he ships every order in 15 days (which is pretty much the case with some
shops), you still have no grounds for negative feedback. And I feel like a number
of buyers is simply afraid of giving a negative feedback.

With 800+ buy orders under the belt you should know that feedback is not in any
way designed to be any barometer of service standards. If the seller is not clear
on when he/she will ship, then message them prior to placing the order and ask
what the timeframe is. That way you do not ahve to trust blindly.

A real example of why feedback is such a difficult tool to use to assess sellers:
I have an outstanding order. I asked the seller to keep proof of shipping. After
two months I ask the seller for the proof of shipping. The seller did not keep
proof of shipping. The seller offers me a refund. I did not order a refund. I
paid for the shipping in trust. The seller has no proof that the money I paid
him for shipping was used as intended. That seller is batting 0 for 3 - he has
not done a single thing I have asked him to do. Yet, if I were to leave him negative
or neutral feedback on the facts right now it will be the end of the world for
him because in his head he thinks he has done right by me by offering a full
refund of the order.

I think that if it is that mission critical that the seller must ship the next
day, then tell the seller that when you palce the order and give him/her a clear
opportunity to cancel if they cannot fulfill the order to your expectations.

If a seller then chooses to accept the order and still gives you that level of
poor service, either do not buy from the seller again or bite the bullet and
leave clear feedback such as "seller promises to ship next day but does not".

Besides - if you know sellers who are listing items they do not have on hand,
you must report those lots to BrickLink so those can be removed and if there
are a sufficient number of those lots, so the sellers can be closed down by BrickLink.
If you say nothing, then you are helping the seller to circumvent the very issues
you are complaining about.
 Author: searme View Messages Posted By searme
 Posted: Nov 26, 2019 05:43
 Subject: Re: "Fast Shipper" badge for Sellers
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 Topic: Suggestions
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What if we added a secondary feedback where instead of just writing if the service
was OK or not OK, the buyer also rates service speed between fast/regular/slow?
And sellers who are consistently rated "fast" by buyers get a badge? Still can
be misused, but should be harder to tamper with. The problem is definitely there
and the existing feedback doesn't solve it. If a dishonest store states they
ship in 5-15 days, you're obviously hoping for 5 and they're obviously
just making 15 look nice. Seriously, maybe set a limit for a maximum shipping
time? If a seller can't ship anything in less than 3 weeks, they obviously
don't have time to run a store OR they're not being truthful about their
stock.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 26, 2019 05:19
 Subject: Re: "Fast Shipper" badge for Sellers
 Viewed: 31 times
 Topic: Suggestions
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In Suggestions, searme writes:
  In Suggestions, yorbrick writes:
  I don't think it is necessary. If you have a bad experience then leave appropriate
feedback.

Having a badge will do nothing, as sellers will find a way around it. Plus it
will need policing, which is impossible unless everyone reports tracking information
to BL, which will increase postage costs for buyers. Plus the tracking information
will still need checking to find out if it is genuine.

The shops in question clearly prove that feedback is not reliable, as they only
have 10-20% of complaints and they tend to blacklist complainers to prevent them
from buying again. Yes, a small percentage of sellers will find a way around
anything, but I still believe that for majority of them, such a badge would be
reliable. Far more reliable than blindly trusting the seller, which is what we
are mostly doing right now. I've lost all faith in the feedback system -
consider that if a seller declares on his page that he ships in 5-15 days and
then he ships every order in 15 days (which is pretty much the case with some
shops), you still have no grounds for negative feedback. And I feel like a number
of buyers is simply afraid of giving a negative feedback.

So BL goes for a badge for speed of shipping. That may lead to some sellers being
sloppy to make sure they qualify for that badge. So we need a badge for accuracy.
Plus for used parts sellers, we need a badge for quality of parts. And what about
a badge for quality of packaging, as some people don't package adequately.
And so on.

And all these badges need monitoring. Should it be down to the seller to declare
they ship within 5 days, or for the buyers to monitor this. And what about correctness
of order and so on - should a buyer declare this or the seller?

If you want a fast turn around, I suggest avoiding stores that state they will
ship in 5-15 days.

If a store has 10-20% of complaints, then I'd also avoid them.

As to a store blacklisting a buyer that complains, I don't see the problem.
If a buyer is upset with a store enough to leave them negative feedback, then
surely the buyer would not want to buy from that same store again. And if they
do, surely the seller has the right to stop them. If they didn't like their
purchase first time around, then why deal with that customer again if they are
just going to complain again at the service.
 Author: SurplusParts View Messages Posted By SurplusParts
 Posted: Nov 26, 2019 05:14
 Subject: Re: "Fast Shipper" badge for Sellers
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 Topic: Suggestions
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I honestly think that if the feedback system was used as it is designed to do,
then some of these problems would be eliminated.

What is the considered % for a top store. 100%? 99%? 90%?

That maybe is the problem. Everyone wants 100% and they don't want negative
feedback. They say they are happy for constructive feedback, but the reality
is that they don't really, unless it is positive. And some stores use some
bad methods to keep that score up.

Imagine if a top store was only 90%. Then people may be more likely to give
honest feedback as it would be less likely to ruin their perfect score.

I recently had a buying experience on Bricklink that i would consider neutral.
Wasn't disastrous, but was certainly not good. However i felt that i couldn't
leave that kind of feedback because i am a seller too, and i didn't want
to receive the same in return. Retaliatory feedback is a big problem.

But as mentioned above, sellers could just mark the shipment as shipped and it
would make no iota of difference.

I think that honest feedback is the only really way to go, but i am guilty of
the opposite myself so i won't be holding my breath that this will happen
any day soon.


Anyway, just my thoughts.
Douglas
 Author: searme View Messages Posted By searme
 Posted: Nov 26, 2019 04:36
 Subject: Re: "Fast Shipper" badge for Sellers
 Viewed: 43 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  I don't think it is necessary. If you have a bad experience then leave appropriate
feedback.

Having a badge will do nothing, as sellers will find a way around it. Plus it
will need policing, which is impossible unless everyone reports tracking information
to BL, which will increase postage costs for buyers. Plus the tracking information
will still need checking to find out if it is genuine.

The shops in question clearly prove that feedback is not reliable, as they only
have 10-20% of complaints and they tend to blacklist complainers to prevent them
from buying again. Yes, a small percentage of sellers will find a way around
anything, but I still believe that for majority of them, such a badge would be
reliable. Far more reliable than blindly trusting the seller, which is what we
are mostly doing right now. I've lost all faith in the feedback system -
consider that if a seller declares on his page that he ships in 5-15 days and
then he ships every order in 15 days (which is pretty much the case with some
shops), you still have no grounds for negative feedback. And I feel like a number
of buyers is simply afraid of giving a negative feedback.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 26, 2019 04:26
 Subject: Re: "Fast Shipper" badge for Sellers
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 Topic: Suggestions
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I don't think it is necessary. If you have a bad experience then leave appropriate
feedback.

Having a badge will do nothing, as sellers will find a way around it. Plus it
will need policing, which is impossible unless everyone reports tracking information
to BL, which will increase postage costs for buyers. Plus the tracking information
will still need checking to find out if it is genuine.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 26, 2019 04:21
 Subject: Re: "Fast Shipper" badge for Sellers
 Viewed: 47 times
 Topic: Suggestions
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In Suggestions, searme writes:
  Dear Bricklink,

There are certain dishonest shops that really ruin the BL experience for shoppers.
It's hard to prove, but some sellers apparently sell pieces they don't
have in their stock and only order them from elsewhere when you place an order
with them. Apologies if that sounds like unfounded accusation, but my LUG is
aware of a number of shops whose stock is always suspiciously similar to current
LEGO PaB stock, who delay shipping when PaB runs out of stock, and who generally
take around 3 weeks to ship anything, no matter how common and widely available.
Because I see no reliable way to denounce such sellers, I suggest a different,
easily implemented solution. Just like sellers who offer instant checkout are
marked with a special badge, why not create another badge that marks sellers
who ship e.g. 3 days after payment on average? We as buyers have no access to
sellers' shipping times, we can only look up their feedback and see if people
are complaining about slow service. But your system has dates of all payments
and shipments. Simply calculate days between payment and shipping for all seller's
orders and you can get a nice average. And I'm sure this average is going
to show that certain shops typically ship after 2-3 weeks while others ship after
2-3 days. Hell, I had a seller ship an order 30 minutes after payment once. Quality
service deserves recognition, and we as buyers deserve the right to be informed
whether a particular seller provides such service or not. Transparency is the
name of the game. Right now there in no reliable way to determine that, and picking
a wrong seller can mean that your MOC will get hold up for weeks.
I sincerely hope that you will consider this simple, easy to implement request
that would drastically improve Bricklink's overall transparency for buyers.

This has been mentioned before and I certainly support identifying and warning
buyers of stores who do not operate by the rules of the site - you must have
all listed stock on hand.

The suggested solution however is not foolproof as cheating stores can simply
mark orders as shipped before they have been. IMO Bricklink should force sellers
to commit in their terms to shipping lead times at least so buyers can avoid
slow (for what ever reason) stores if they need parts quickly. Unfortunately
with any system there will always be stores that try to cheat as well as genuine
postal delays to deal with of course.

As a lug you can at least share your data with other members so they can least
favourite these stores and favourite those who have proven to ship as promised.

Robert
 Author: searme View Messages Posted By searme
 Posted: Nov 26, 2019 04:10
 Subject: "Fast Shipper" badge for Sellers
 Viewed: 163 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Dear Bricklink,

There are certain dishonest shops that really ruin the BL experience for shoppers.
It's hard to prove, but some sellers apparently sell pieces they don't
have in their stock and only order them from elsewhere when you place an order
with them. Apologies if that sounds like unfounded accusation, but my LUG is
aware of a number of shops whose stock is always suspiciously similar to current
LEGO PaB stock, who delay shipping when PaB runs out of stock, and who generally
take around 3 weeks to ship anything, no matter how common and widely available.
Because I see no reliable way to denounce such sellers, I suggest a different,
easily implemented solution. Just like sellers who offer instant checkout are
marked with a special badge, why not create another badge that marks sellers
who ship e.g. 3 days after payment on average? We as buyers have no access to
sellers' shipping times, we can only look up their feedback and see if people
are complaining about slow service. But your system has dates of all payments
and shipments. Simply calculate days between payment and shipping for all seller's
orders and you can get a nice average. And I'm sure this average is going
to show that certain shops typically ship after 2-3 weeks while others ship after
2-3 days. Hell, I had a seller ship an order 30 minutes after payment once. Quality
service deserves recognition, and we as buyers deserve the right to be informed
whether a particular seller provides such service or not. Transparency is the
name of the game. Right now there in no reliable way to determine that, and picking
a wrong seller can mean that your MOC will get hold up for weeks.
I sincerely hope that you will consider this simple, easy to implement request
that would drastically improve Bricklink's overall transparency for buyers.
 Author: Captain_Q View Messages Posted By Captain_Q
 Posted: Nov 25, 2019 04:25
 Subject: Re: streamline payment process
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, Akhoover writes:
  The process for payment, when buying from multiple vendors should not be so time
consuming. I purchased from 21 vendors, still waiting to hear from one. but the
checkout time was very lengthy, possible look at how amazon checks out.


As BrainOfTheBrick has stated, Bricklink is not like amazon but, imo, more like
a Lego flea market with thousands of different stores with a lot of different
styles of selling. Amazon can combine all your items into one purchase and potentially
combine shipping for some items, if applicable.

If you are looking for quicker ways to purchase on Bricklink then you could stick
to the Bricklink stores that use "Instant Checkout", signified by having a lightning
bolt. That way you don't have to wait for a store owner to send you a manual
invoice.

Regards,
- CaptainQ
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Nov 25, 2019 01:37
 Subject: Re: streamline payment process
 Viewed: 28 times
 Topic: Suggestions
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In Suggestions, Akhoover writes:
  The process for payment, when buying from multiple vendors should not be so time
consuming. I purchased from 21 vendors, still waiting to hear from one. but the
checkout time was very lengthy, possible look at how amazon checks out.

Check your email spam folder for invoice emails from @Bricklink.
Probably at least a few of those 21 stores use instant checkout, Bricklink automatically
sends invoices.
 Author: BrainOfTheBrick View Messages Posted By BrainOfTheBrick
 Posted: Nov 24, 2019 22:06
 Subject: Re: streamline payment process
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, Akhoover writes:
  The process for payment, when buying from multiple vendors should not be so time
consuming. I purchased from 21 vendors, still waiting to hear from one. but the
checkout time was very lengthy, possible look at how amazon checks out.

You really shouldn't compare amazon and BrickLink. They are two completely
different sites which run completely differently.
 Author: Akhoover View Messages Posted By Akhoover
 Posted: Nov 24, 2019 21:58
 Subject: streamline payment process
 Viewed: 78 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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The process for payment, when buying from multiple vendors should not be so time
consuming. I purchased from 21 vendors, still waiting to hear from one. but the
checkout time was very lengthy, possible look at how amazon checks out.
 Author: normann1974 View Messages Posted By normann1974
 Posted: Nov 23, 2019 09:58
 Subject: Part out value in local currency
 Viewed: 98 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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If I'm not logged in (which I'm not on my phone), the POV page

https://www.bricklink.com/catalogPOV.asp

shows prices in USD. Unlike the price guides on all other pages which show my
local currency (DKK). This means when I'm at a store, I must use a calculator
to convert the POV's to DKK. This is rather annoying. Please fix it.

/Jan
 Author: axaday View Messages Posted By axaday
 Posted: Nov 20, 2019 20:10
 Subject: Re: Daily and monthly downtime - I'd like to help
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 Topic: Suggestions
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My sister gave me that cat in your sig pic for Christmas last year. I just recently
finished it. I delayed a long time because I couldn’t tell from the instructions
what it even was.


In Suggestions, JusTiCe8 writes:
  Hi,

not sure it is the right place for this and most importantly, if company such
FB can afford such a yearly uptime, is because they know how to do their job
right (at least in the server architecture). Plus, the lower the downtime is,
the higher it cost, 99% is a lot more cheaper than 99.9999%, 1% of a year is
quite 3.6 days off. Lowest downtime are a few hours or even minutes.

The cheapest and easiest way to remove downtime almost completely would be to
set-up a mirror of everything (web server mostly) they have now, upgrade one
while leaving the other running with old stuff, do the switch (here could be
a minor downtime), then upgrade the other and finally enable both together.

Anyway, we don't know how things has been setup behind the scene and how
they are actually managed, except it is not done according to BL expectations.

In Suggestions, Ethan1701 writes:
  Hey,
I'm a database administrator (Business intelligence specifically), and I'd
like to help eliminate the daily and monthly downtimes. The way I see it, if
Facebook can have an uptime of 99.9999% while rolling out new features, so can
BL.

Hit me up, I'd love to know what the downtimes are for, and help see if we
can design a better solution for those needs.
 Author: Sadler_Bricks View Messages Posted By Sadler_Bricks
 Posted: Nov 20, 2019 19:46
 Subject: Re: Daily and monthly downtime - I'd like to help
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 Topic: Suggestions
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Yes I would agree it would be nice but not sure that BL has the funds such as
a FB but would be nice to see some good improvments on this site as it has some
massive opertunity and doesn't seem like they have capitalized on all that
opertunity but maybe in due time we will see some great changes to make the site
improved for everyone's experience

Sadler_Bricks
 Author: Stonemonkey1974 View Messages Posted By Stonemonkey1974
 Posted: Nov 20, 2019 13:36
 Subject: Re: Better time information on maintenance
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 Topic: Suggestions
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In Suggestions, sonnich writes:
  Yesterday at the post office I needed some adresses from BL it was under maintenance
- it said
  
  Maintenance Time : Nov 19, 2019 12:00 PM - 04:00 PM EST

When is that according to GMT?

Please add times in GMT at the rest of the world uses - I have no idea what EST
is, not have the majority of the world.

Google (other search engines are available) is your friend
 Author: HarryPotter71 View Messages Posted By HarryPotter71
 Posted: Nov 20, 2019 13:24
 Subject: Re: Better time information on maintenance
 Viewed: 45 times
 Topic: Suggestions
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In Suggestions, sonnich writes:
  Yesterday at the post office I needed some adresses from BL it was under maintenance
- it said
  
  Maintenance Time : Nov 19, 2019 12:00 PM - 04:00 PM EST

When is that according to GMT?

Please add times in GMT at the rest of the world uses - I have no idea what EST
is, not have the majority of the world.

EST = Eastern Standard Time
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 20, 2019 04:30
 Subject: Re: Better time information on maintenance
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 Topic: Suggestions
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In Suggestions, sonnich writes:
  Yesterday at the post office I needed some adresses from BL it was under maintenance
- it said
  
  Maintenance Time : Nov 19, 2019 12:00 PM - 04:00 PM EST

When is that according to GMT?

Please add times in GMT at the rest of the world uses - I have no idea what EST
is, not have the majority of the world.

Could you have just looked it up, for example, here:
https://time.is/EST

If they add GMT, then no doubt others will want their time zone too. It makes
sense for BL to stick to one time - BL time - and do all times in that.
 Author: sonnich View Messages Posted By sonnich
 Posted: Nov 20, 2019 03:25
 Subject: Better time information on maintenance
 Viewed: 150 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Yesterday at the post office I needed some adresses from BL it was under maintenance
- it said
  
  Maintenance Time : Nov 19, 2019 12:00 PM - 04:00 PM EST

When is that according to GMT?

Please add times in GMT at the rest of the world uses - I have no idea what EST
is, not have the majority of the world.
 
 Author: JusTiCe8 View Messages Posted By JusTiCe8
 Posted: Nov 15, 2019 15:04
 Subject: Re: Suggestion for extra function in Bricklink
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 Topic: Suggestions
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Funny how idea flows in the ether as I think of a similar feature but a bit more
from a practical point of view. I encounter the same issue with the mini/micro
Serenity by Brothers Bricks which use a medium dark flesh modified tile on top
to hold the 3x3 dish, which I don't have obviously , and while building
it I've figured out colour doesn't not matter at all, one part bought
quite uselessly.

So, I have imagine an invisible brick detection feature, maybe by using a light
source in a brick and by some kind of occlusion, or whatever the right name
is, calculations (lights vector can be computed and some algorithm could be use
to see if the light vector hit a face of a 3D object as it is done for "basic"
rendering technique like in deferred rendering).

If the light source is not visible from outside = bingo, the brick could be any
colour.
If not, its colour actually matters (if the builder also care of following designer
guidelines).

I don't have work enough in 3D rendering to get any kind of solution, I still
offer a way which can actually be done I guess.

In Suggestions, JLvL writes:
  Hello,

Over the las couple of months i have designed some cars in Studio.
Some bricks in the middle may have a different color than the color I am currently
building. So if the color doesn't matter you select 'not applicable'
for that specific brick.

It always takes quite some time to figure out in the wanted list which bricks
should be on not applicable. I think it is much easier to include the 'color'
not applicable in the list.

As an extra function it is then useful to be able to choose the color of the
'not applicable' bricks. For example, if you are building a model in
red, you can set the 'not applicable' bricks to yellow. Because of the
contrast between these two colors you keep the overview on the model.

Greetings,

JL
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 15, 2019 12:23
 Subject: Re: Suggestion for extra function in Studio
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 Topic: Suggestions
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In Suggestions, JLvL writes:
  In Suggestions, JLvL writes:
  Hello,

Over the las couple of months i have designed some cars in Studio.
Some bricks in the middle may have a different color than the color I am currently
building. So if the color doesn't matter you select 'not applicable'
for that specific brick.

It always takes quite some time to figure out in the wanted list which bricks
should be on not applicable. I think it is much easier to include the 'color'
not applicable in the list of colors in Studio.

As an extra function it is then useful to be able to choose the color of the
'not applicable' bricks. For example, if you are building a model in
red, you can set the 'not applicable' bricks to yellow. Because of the
contrast between these two colors you keep the overview on the model.

Agreed… but the dedicated forum for Studio is http://forum.bricklink.com/
 Author: JLvL View Messages Posted By JLvL
 Posted: Nov 15, 2019 11:58
 Subject: Re: Suggestion for extra function in Studio
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 Topic: Suggestions
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In Suggestions, JLvL writes:
  Hello,

Over the las couple of months i have designed some cars in Studio.
Some bricks in the middle may have a different color than the color I am currently
building. So if the color doesn't matter you select 'not applicable'
for that specific brick.

It always takes quite some time to figure out in the wanted list which bricks
should be on not applicable. I think it is much easier to include the 'color'
not applicable in the list of colors in Studio.

As an extra function it is then useful to be able to choose the color of the
'not applicable' bricks. For example, if you are building a model in
red, you can set the 'not applicable' bricks to yellow. Because of the
contrast between these two colors you keep the overview on the model.

Greetings,

JL
 Author: JLvL View Messages Posted By JLvL
 Posted: Nov 15, 2019 11:55
 Subject: Suggestion for extra function in Bricklink
 Viewed: 119 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hello,

Over the las couple of months i have designed some cars in Studio.
Some bricks in the middle may have a different color than the color I am currently
building. So if the color doesn't matter you select 'not applicable'
for that specific brick.

It always takes quite some time to figure out in the wanted list which bricks
should be on not applicable. I think it is much easier to include the 'color'
not applicable in the list.

As an extra function it is then useful to be able to choose the color of the
'not applicable' bricks. For example, if you are building a model in
red, you can set the 'not applicable' bricks to yellow. Because of the
contrast between these two colors you keep the overview on the model.

Greetings,

JL
 Author: JusTiCe8 View Messages Posted By JusTiCe8
 Posted: Nov 14, 2019 08:40
 Subject: Re: Daily and monthly downtime - I'd like to help
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 Topic: Suggestions
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Hi,

not sure it is the right place for this and most importantly, if company such
FB can afford such a yearly uptime, is because they know how to do their job
right (at least in the server architecture). Plus, the lower the downtime is,
the higher it cost, 99% is a lot more cheaper than 99.9999%, 1% of a year is
quite 3.6 days off. Lowest downtime are a few hours or even minutes.

The cheapest and easiest way to remove downtime almost completely would be to
set-up a mirror of everything (web server mostly) they have now, upgrade one
while leaving the other running with old stuff, do the switch (here could be
a minor downtime), then upgrade the other and finally enable both together.

Anyway, we don't know how things has been setup behind the scene and how
they are actually managed, except it is not done according to BL expectations.

In Suggestions, Ethan1701 writes:
  Hey,
I'm a database administrator (Business intelligence specifically), and I'd
like to help eliminate the daily and monthly downtimes. The way I see it, if
Facebook can have an uptime of 99.9999% while rolling out new features, so can
BL.

Hit me up, I'd love to know what the downtimes are for, and help see if we
can design a better solution for those needs.
 Author: Ethan1701 View Messages Posted By Ethan1701
 Posted: Nov 14, 2019 06:52
 Subject: Daily and monthly downtime - I'd like to help
 Viewed: 141 times
 Topic: Suggestions
 Status:Open
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Hey,
I'm a database administrator (Business intelligence specifically), and I'd
like to help eliminate the daily and monthly downtimes. The way I see it, if
Facebook can have an uptime of 99.9999% while rolling out new features, so can
BL.

Hit me up, I'd love to know what the downtimes are for, and help see if we
can design a better solution for those needs.

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