BrickLink Discussion Forum

In New Stores, Bristmusic writes:

In New Stores, Nubs_Select writes:

It’s referring to a bank/paypal claim. If an order never arrives and the seller
dosnt refund the buyer then the buyer can file a claim with their bank or with
PayPal who will then refund the payment.

Ah ok, I understand. Has this ever happened to one of you guys? If one is unlucky
and a package gets lost in transit, is it right to just take the loss as a seller
if this situation occurs, or should one try to get PayPal to refund the payment?

The odd package will sometimes go missing or buyer falsely claims to go missing
but its very rare on Bricklink compared to other platforms.

Whilst it may be wise to insure high value orders I wouldn't be overly concerned
with regular orders because even if you are so unlucky to find 1 in every 10
orders goes missing (it will actually be far, far less than this)

If you do the maths and lets say each order averages $10 in value. 10 orders
= $100 in total sales revenue. One missing order drops that total sales revenue
down to $90 split across 10 orders = receiving around $9 per order instead of
$10 per order so in reality its not going to hurt you as much as you think.

Obviously I've not taken into consideration any actual profits/cost of stock
and any added costs to ship out replacements etc, etc... but the fact that we're
actually probably talking about less than 1 in 100 orders going missing more
than covers any losses you may incur

Author:

Nubs_Select

Posted:

Apr 3, 2024 02:35

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

47 times

Topic:

In New Stores, Bristmusic writes:

In New Stores, Nubs_Select writes:

In New Stores, Bristmusic writes:

In New Stores, 1001bricks writes:

In New Stores, Nubs_Select writes:

welcome to bricklink!
you may want to change this

"If you choose shippment without tracking they will be properly packed with
bubblewrap, but when sent they are sent at BUYERS risk. Seller is not responsible
for any damage that might occur during transportation. And since I am not able
to confirm the shipments arival there is NO refund if the shipment is lost in
transit."

and

"If you live outside EU or North America the only option will be shipping
at your own risk. This is because tracking is not avalible and I have no way
to monitor the package's location. No refunds if the package disapear or
gets stuck in customs."

in your terms as even if the package doesn't have tracking/insurance the
seller is still responsible for it

And especially while using PayPal

Whatever if the buyer or seller chose NOT to use tracking or registration, the
buyer will 99.99% win a claim if there's no tracking or registration used.

Hi! Could you tell me a bit more about what the term claim means in this situation?
Is it some internal process here on Bricklink for when a buyer/seller has a disagreement,
or is it a third-party thing?

Buyers filling claims is a rare situation. It’s something talked about a lot
yet rarely happens. I’ve only had 1 filled against me before which I won so I
wouldn’t worry about them that much. (And that is with 75%+ of all my orders
being shipped without tracking). So in general yes, if a buyer messages you saying
that the package hasn’t arrived and it’s been a reasonable amount of time since
it was sent (say a month/month and a half) then it’s best to just refund them
as a cost of doing business and move on. Pretty much all of those cases are legitimate
and not a scam and if you don’t refund they likely will file a claim which unless
you can prove it was delivered they will always win and then if the claim succeeds
you’ll often get an addition fee from PayPal of like $20 or something. Packages
getting lost isn’t to to rare itself, I’d say 1:500 to 1:1000 of mine never show
up to the buyer but most of them end up getting returned to me after a couple
months so I’d say maybe 1:2500+ seem to fully disappear off the face of the planet
so don’t worry it’s not like it’s a coin flip if you send someone an untracked
package

Author:

Brist

Posted:

Apr 3, 2024 02:06

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

36 times

Topic:

In New Stores, Nubs_Select writes:

In New Stores, Bristmusic writes:

In New Stores, 1001bricks writes:

In New Stores, Nubs_Select writes:

And especially while using PayPal

Whatever if the buyer or seller chose NOT to use tracking or registration, the
buyer will 99.99% win a claim if there's no tracking or registration used.

Author:

Nubs_Select

Posted:

Apr 3, 2024 00:34

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

53 times

Topic:

In New Stores, Bristmusic writes:

In New Stores, 1001bricks writes:

In New Stores, Nubs_Select writes:

And especially while using PayPal

Whatever if the buyer or seller chose NOT to use tracking or registration, the
buyer will 99.99% win a claim if there's no tracking or registration used.

Author:

Brist

Posted:

Apr 3, 2024 00:27

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

51 times

Topic:

In New Stores, 1001bricks writes:

In New Stores, Nubs_Select writes:

And especially while using PayPal

Whatever if the buyer or seller chose NOT to use tracking or registration, the
buyer will 99.99% win a claim if there's no tracking or registration used.

Author:

Brist

Posted:

Apr 3, 2024 00:25

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

58 times

Topic:

In New Stores, Nubs_Select writes:

Oh damn, ok. Thank you very much for letting me know! I was not aware of this,
will update asap!

Author:

1001bricks

Posted:

Apr 2, 2024 15:10

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

58 times

Topic:

In New Stores, Nubs_Select writes:

And especially while using PayPal

Whatever if the buyer or seller chose NOT to use tracking or registration, the
buyer will 99.99% win a claim if there's no tracking or registration used.

Author:

Nubs_Select

Posted:

Apr 2, 2024 15:04

Subject:

Re: My first store! Feedback greatly appreciated.

Viewed:

69 times

Topic:

Author:

Brist

Posted:

Apr 2, 2024 14:49

Subject:

My first store! Feedback greatly appreciated.

Viewed:

178 times

Topic:

Hi everyone.

I have built up a decent collection of Lego sets and miscellaneous parts over
the years. Figured I'd try opening a Bricklink store and see where this goes.

My store is based in Norway, but I'm selling domestically and internationally.
I estimate that I have somewhere around 50 000 parts, maybe more, and I'll
be aiming to upload some every day given the opportunity.

I would truly appreciate any feedback you might have for my store, whether it
be related to payment, shipping or other terms. Whatever crosses your minds.

Thank you in advance. Hope everyone had a great Easter!

Author:

BrickDude817

Posted:

Apr 1, 2024 00:22

Subject:

New Store Open!

Viewed:

70 times

Topic:

A Place for Bricks is now open! I’ll be adding pieces/ minifigures daily!!

Author:

BrickDude817

Posted:

Mar 31, 2024 23:20

Subject:

****A PLACE FOR BRICK****

Viewed:

82 times

Topic:

MY NEW STORE IS NOW OPEN. PLEASE CHECK IT OUT AND GIVE ME YOUR FEEDBACK.

I AM UPLOADING NEW PRODUCTS DAILY! PLEASE CHECK BACK ON A DAILY BASIS!!!

A PLACE FOR BRICKS!!
A PLACE FOR BRICKS

CHECK OUT MY STORE!!

Author:

SurplusParts

Posted:

Mar 20, 2024 03:53

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

63 times

Topic:

In New Stores, ajfordgc writes:

Hey,

I have changed back to $2.40.

I appreciate you taking the time to review.

Thanks

All good mate.

It is working perfectly now.

Happy to help, it took me a little while to get all my instant checkout working
well.

Good luck with the store.

Author:

ajfordgc

Posted:

Mar 19, 2024 22:25

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

52 times

Topic:

Hey,

I have changed back to $2.40.

I appreciate you taking the time to review.

Thanks

Author:

SurplusParts

Posted:

Mar 19, 2024 07:38

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

43 times

Topic:

In New Stores, ajfordgc writes:

Hey Surplusparts,

Thanks heaps for the advice, hopefully the postage pricing has been fixed.

Cheers

Hi,

It is now showing $4.50 for the small letter plus the the handling fee, so $3.00
plus $1.50.

This is correct pricing when the letter rate goes up on April 3rd.

However, until then, you want to put it back down to the current rate, so $2.40
plus $1.50.

So put the pricing down to the current rate and then change up to this rate on
April 3rd.

Hopefully this makes sense.

I am happy to check again for you once you change it. Leave another message
in the forum.

Author:

ajfordgc

Posted:

Mar 19, 2024 06:23

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

35 times

Topic:

Hey Surplusparts,

Thanks heaps for the advice, hopefully the postage pricing has been fixed.

Cheers

Author:

SurplusParts

Posted:

Mar 19, 2024 01:16

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

45 times

Topic:

Hey,

Your small letter postage calculation seems incorrect. A small letter is $2.40,
plus you have a $1.50 packing fee. So should be $3.90 in total. When i added
1 minifigure to my cart it said a total of $3.70.

Also, note that letter shipping in Australia will be increasing to $3.00 for
a small letter in a couple of weeks, on April 3rd. A stamp will be going up
to $1.50 each.

Cheers

Author:

ajfordgc

Posted:

Mar 18, 2024 23:41

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

36 times

Topic:

Thanks for confirming - i will leave as is with all the items listed as used

Author:

The_Boyz_Bricks

Posted:

Mar 18, 2024 23:23

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

40 times

Topic:

In New Stores, ajfordgc writes:

Hey,

Thanks for letting me know, all figures are as new but i have held in zip lock
bags for some time. Should i update the status to new?

If the items have been used in any way then they’re to be listed as “Used”.

https://www.bricklink.com/help.asp?helpID=102

Author:

ajfordgc

Posted:

Mar 18, 2024 23:16

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

31 times

Topic:

Thanks Kittybrickz,

I am hoping to focus on Minifigures but might move into Bricks if this gets enough
attention

Thanks

Author:

kittybrickz

Posted:

Mar 18, 2024 23:10

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

35 times

Topic:

May your orders be paid and plentiful, and the feedback positive!

Author:

ajfordgc

Posted:

Mar 18, 2024 22:57

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

48 times

Topic:

Hey,

Thanks for letting me know, all figures are as new but i have held in zip lock
bags for some time. Should i update the status to new?

I have removed the lost in postage line.

Thanks

Author:

Nubs_Select

Posted:

Mar 18, 2024 22:31

Subject:

Re: My Store is Open - Love to hear feedback

Viewed:

51 times

Topic:

welcome to bricklink!
I noticed you have

"Used: Parts and minifigures marked as used may have minimal wear. This may
include, but is not limited to: scratches, slight discoloration, dents, small
cracks etc."

but if your used item has cracks you should always say so in the individual item
description.

also you have

"we cannot be held responsible for lost mail or parcels sent overseas without
insurance or tracking. The risk of a lost item is borne by the buyer."

which you should remove/change as the seller is always responsible for the package
until its delivered even if you never bought insurance or tracking.

Author:

ajfordgc

Posted:

Mar 18, 2024 22:21

Subject:

My Store is Open - Love to hear feedback

Viewed:

145 times

Topic:

Hey There,

I have been wanting to do this for ages, so many minifigures that need to be
shared with the world. I have just started loading figures but decided to open
my store as a soft start.

Would love to hear feedback or know if i have missed anything.

Thanks heaps.

Author:

Tamalkay

Posted:

Mar 13, 2024 16:12

Subject:

WARSAW BRICK STORE IS OPEN

Viewed:

78 times

Topic:

I'm happy to report that my Bricklink store - WARSAW BRICK STORE is now open!
For your LEGO passion, I may have the components, kits, or building instructions
you require! If you'd like to have a look! PayPal is accepted as payment

Author:

Nubs_Select

Posted:

Mar 7, 2024 20:11

Subject:

Re: Now open

Viewed:

63 times

Topic: