BrickLink Discussion Forum

Hello,
the “Apply Order” function in the Wanted list does not work correctly.
It is possible to select a suitable order using the "Apply Order" button
and then determine how many parts I would like to take over, but I cannot complete
the process using "Apply to List". So I can press the button but nothing
happens.
I have the problem with both Safari on MacOS and Google Chrome on Windows 10
as well as on the iPhone. Is there a problem with my account?

Many thanks in advance for help.

Ganesha

Author:

Grimmy911

Posted:

Apr 8, 2024 09:43

Subject:

can't check out

Viewed:

75 times

Topic:

I keep getting this message
"One or more items have changes (e.g. new price, sale amount, etc.) that
affect your order total. Please review changes and proceed to checkout again!"

I don't seem to find a button or anything to review to allow me to check
out
please help
Thanks

Author:

mileshuman

Posted:

Apr 8, 2024 07:20

Subject:

“Won’t fit in box”

Viewed:

145 times

Topic:

I woke to two separate messages from buyers who both say that they can’t check
out, and are receiving an error message saying “Items do not fit in the package”.
Is anyone else experiencing this problem? Is there a simple fix? Do I need to
change something in terms of settings regarding available shipping methods? Thanks!

Author:

markofbrick

Posted:

Apr 7, 2024 18:42

Subject:

'Report this Listing' link on EVERY lot?

Viewed:

151 times

Topic:

Hello,

While browsing stores I like clicking on items to go to the part ID page to check
colors and prices.

Now there is a long "Report this Listing" link at the very most top right
of every lot next to the item ID.

It takes up a ton of space and I keep accidentally clicking on it, as the top
right is usually where the part ID is, and on user interfaces, is never where
a report button is.

I did not see any options in my settings to remove the link. I don't want
to see the link on every unique store lot I click on. I have reported maybe 1
thing in nearly 20 years.

Is there a way to remove this link? I know how to report if I need to. I don't
need it to be the largest link at all times, it is in the way constantly, as
I'm used to that spot being the actual item I want to see details on not
a "Report" button.

Author:

jamesgregurich

Posted:

Apr 6, 2024 17:20

Subject:

Is anyone having trouble checking out

Viewed:

49 times

Topic:

If you are getting the message PayPal PayKey creation failed you should disconnect
your PayPal and then reconnect it later.

Author:

jkirby86

Posted:

Apr 5, 2024 03:48

Subject:

Can't proceed to checkout

Viewed:

88 times

Topic:

Trying to place an order, but the checkout page won't load and I get booted
back to the store page.

Author:

popsicle

Posted:

Apr 2, 2024 21:37

Subject:

Re: buyers cannot check out

Viewed:

219 times

Topic:

If your buyers are experiencing the same, the reply to the post is a confirmed
fix. Confirmed in a thoughtful 'thank you' message from the OP via pm.

https://www.bricklink.com/message.asp?ID=1462718

-popsicle

Author:

jamesgregurich

Posted:

Apr 2, 2024 15:37

Subject:

buyers cannot check out

Viewed:

234 times

Topic:

When buyers try to checkout it say "Paypal PAykey Creation Failed".

Author:

Harryslego

Posted:

Apr 1, 2024 17:08

Subject:

Can’t send invoice to buyer

Viewed:

65 times

Topic:

Hiya,
I have an order that needs invoicing however every time I try and do it, it says
“The page cannot be displayed because an internal server error has occurred.”
Any help would be appreciated, thank you

Author:

noooooo

Posted:

Mar 29, 2024 21:29

Subject:

i cant add items to cart

Viewed:

74 times

Topic:

yeah i cannot add items to my cart when i try to check out. when i am on the
screen that says "add to cart", and i click it, it just does nothing

Author:

Sillyirishbrick

Posted:

Mar 29, 2024 08:02

Subject:

PayPal processing issue on refund

Viewed:

61 times

Topic:

I shipped the wrong parts to a buyer and trying to issue a refund for the cost
of the parts he paid for. A mix up between two orders, so I can't replace.
But I'm getting a PayPal processing error.

Admittedly it's for GBP 0.31 which might be below a PayPal limit, could that
be it?

I've reported to the help desk, but not heard back yet, so trying here in
meantime. I don't want to do PayPal directly, as the recipient will be charged
fees.

Last resort is I buy the parts again and then send onto him.

Thanks in advance.

Author:

cwgall

Posted:

Mar 28, 2024 21:51

Subject:

Paypal Issue?

Viewed:

103 times

Topic:

I krrp getting this error when trying to check out, Please advise...
PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.

Author:

shopgaeubricks

Posted:

Mar 28, 2024 13:27

Subject:

Brickstore Invalid Device Information

Viewed:

256 times

Topic:

Dear BL-Users

I got an Update on BrickStore and now when I want to download my BL inventory
I get the error message Invalid Device Information.

Does anyone have the same Problem?

What do I need to do?

Thanks for helping.

Best regards

Author:

Amazingly

Posted:

Mar 28, 2024 12:25

Subject:

Site broken

Viewed:

120 times

Topic:

It has been like this for a few weeks now. If I edit a part that is already on
my wanted list and add text or even turn off email notifications and click "save"
it will not save the changes.
I've been having to delete the part from the list and then add it again so
I can make whatever changes I want.
Any chance this is on the things to fix list?
Can someone please confirm this so I can stop thinking I am just doing it wrong
482 times in a row

Thanks

Author:

Ziegelmeister

Posted:

Mar 27, 2024 22:58

Subject:

Request for Quote broken

Viewed:

86 times

Topic:

For whatever reason, people can not request quotes because it's telling buyers
that I don't have a shipping method available.

I have "Accept quote requests" turned on in Management.

I tried setting up my own method (and enabling it) where it's set to "manual"
(doesn't show up)

I tried importing the shared method (and enabling it) that is specifically called
"Request for quote" and it only gives a "place order" option,
the request for a quote button that should be below that is not visible for the
buyers.

I followed the instructions on this page: https://www.bricklink.com/help.asp?helpID=2437
and nothing seems to be working.

What am I missing?

Author:

rankster

Posted:

Mar 24, 2024 16:42

Subject:

Duplicated lots in single order

Viewed:

155 times

Topic:

I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.

I've also checked and the quantity of the brick in the picture is correct,
I have total of 29 in stock.

How is this possible? Any chance the buyer added 4 to the cart and added 5 later?
Shouldn't it be combined to 9 in the cart if I don't have multiple lots
of the same part?

Author:

par016

Posted:

Mar 21, 2024 00:48

Subject:

PLEASE help Amin!! Store was hacked!!!

Viewed:

98 times

Topic:

I apologize to the forum for spamming, I am just trying to get an admins attention
and protect my livelihood.

ADMIN,

Newest info: Just got 2 more weird emails. One was confirmation for signing up
to BrickLink under the username par16 asking for email confirmation. another
was a login from a new device. I did not click either.

I don't know what to do. I was Hacked. I foolishly fell for a well times
phishing email and the hacker got access to my account.

The hacker has changed my email, changed my username and is trying to upload
expensive sets to my store. PLEASE HELP I DON'T KNOW WHAT TO DO.

Hacker, continues to delete all my messages, re-open my store, add inventory
etc.

-Pete (par016)
Boston Red Blocks

Author:

Nicholas_morrow

Posted:

Mar 20, 2024 21:47

Subject:

Phishing emails

Viewed:

170 times

Topic:

I have gotten several emails from support@Policyking.net about suspicious activity.
They keep trying to hack into my account.

Author:

VDWWD

Posted:

Mar 20, 2024 10:39

Subject:

The new My Studio

Viewed:

64 times

Topic:

1: There is a bug in the new My Studio edit section "Artistic statement",
whenever you make a section of the text bold, it triggers the IP waring:

The following word(s) you entered may infringe on an existing IP in the:

Description
tron

This is because it triggers on the html tag "", which
it should ignore.

2: The "Do not show again" checkbox in the popup "Are you
sure you want to edit your design?" Does nothing. The message keeps on appearing.

3: I cannot at a glance see if there are any new comments on my designs.
In the old version there was a "comments: 3" part, but in the new version
you have to view each design manually to check if there is a new comment (maybe
there is an email setting to get comment notifications, but I have not found
it).

4: The Discussion Forum could use an update, it is ancient in both design
and functionality. And maybe Captcha on user registration to block all the gummy
bots?

Author:

ghyde

Posted:

Mar 16, 2024 18:28

Subject:

973pb3658 does not have a color ID

Viewed:

83 times

Topic:

I don't know if the torso, without arms and hands, should exist but without
a color ID for it. The following is an example that I came across whilst searching
for a torso:

973pb3658 Torso Female with White and Lavender Flowers Pattern
Parts: Minifigure, Torso

If I try to add this with the "Add catalog image" macro, it cannot post
it without the color ID.

The Preview button complains that there is no color ID, but that's not an
issue, as it is recognized for the part ID that it is.

I can, however, manually add it without a color ID, although this is not how
it works for most other parts.

I'm unsure if this is a technical issue, if this post belongs elsewhere,
please move it, although I don't want duplicates of a known issue to be posted,
either.

Cheers ...

ghyde

Author:

journey2020

Posted:

Mar 16, 2024 15:27

Subject:

Can you make a page to add items quickly

Viewed:

102 times

Topic:

Hi, I have been adding parts to my store inventory. I realize you can use websites
to import parts. It would be nice if on the Add Item page, once you have selected
the item you wanted to work on that it would show all the colors available in
one column and it would have two corresponding columns, one for quantity and
one for price. I have defaulted as much information as I could, but it would
sure make it easier to add items in Bricklink quickly.
Thanks!

Author:

Bond

Posted:

Mar 16, 2024 12:08

Subject:

Element not Appearing in all Search Types

Viewed:

53 times

Topic:

I'm in the midst of transferring my store inventory from dust-prone drawers
to sealed bins. Just now, I transferred

45301 Wedge 16 x 4 Triple Curved with Reinforcements
Parts: Wedge {Reddish Brown}

thus changing "Drawer
U3" in the Remarks section to "Bin 7" in the process.

The anomaly here is that the 45301 Wedge element in question shows up in an inventory
search if the Store Inventory is displayed By Color, but does not show up in
a similar search by Remarks.

Odd, because all other transferred elements show up immediately in any type of
inventory search. Just not this one, and I cannot ascertain why.

- Bond

Author:

nilswolgast

Posted:

Mar 16, 2024 04:25

Subject:

OTP

Viewed:

117 times

Topic:

entered OTP 5 times. entered the code in 4 minutesgot a mismatch every time.
What to do? Store name NLWbricks

Author:

sensei_wu_

Posted:

Mar 15, 2024 16:38

Subject:

Store suspended

Viewed:

220 times

Topic:

I paid my fees early this morning but my store is still suspended. Contacted
the Help Desk but no response. Any help is appreciated.

Author:

ArteP

Posted:

Mar 15, 2024 15:15

Subject:

I cannot acces my shop - no code mail receive

Viewed:

123 times

Topic: