| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | CE_Tanja  | | Posted: | Mar 4, 2024 15:25 | | Subject: | Phishing email | | Viewed: | 596 times | | Topic: | Administrative | |
| Dear all,
We have been made aware that phishing emails have been sent to some of our members,
asking them to log in to "Bricklinks.net" (note the s in the name)
This is an attempt to get people to share their BrickLink login information.
Please do not try to log on as there is a risk that the information will be
used to illegally access your BrickLink account.
We would like to remind you that we have implemented OTP (One-Time PIN) which
is an additional security that even if they have gotten access to your username
and password, they will not be able to access your account if you have turned
on OTP.
If you have not chosen to use OTP, we advise that you consider doing so in the
future. You can read more about how to turn on OTP here:
https://www.bricklink.com/help.asp?helpID=2615&q=OTP
Please update your BrickLink password regularly and make sure to use different
passwords for different platforms.
The BrickLink Team
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| Author: | CE_Uday | | Posted: | Jan 29, 2024 14:31 | | Subject: | Update to Studio Gallery Guidelines | | Viewed: | 571 times | | Topic: | Administrative | |
| Dear BrickLink members,
After the acquisition of BrickLink in 2019, we’ve continued to deepen and broaden
our relationship and service to the AFOL community. Throughout this transition,
we’ve kept conscious of the fact that BrickLink represents the LEGO® brand in
a much more direct way than before.
We have identified a need to bring our Terms of Service closer to LEGO brand
guidelines regarding restricted content. The implementation of these guidelines
will specifically affect the Studio Gallery, meaning all military/modern warfare-themed,
religious, and alcohol-centric MOCs will be set to “Private” and removed from
public view.
We will continue to support BrickLink members by improving features and encouraging
creativity. In order to do that, we need to ensure that publicly displayed MOCs
in the Studio Gallery adhere to our brand guidelines. MOCs containing restricted
content can still be uploaded in “Private” mode for your own personal purposes.
These guidelines will take effect on January 31st. At this time, a new
upload flow for submitting to the Studio Gallery will be released, enforcing
these guidelines for all future MOCs. Simultaneously, the Designer Terms of Service
(https://www.bricklink.com/v3/terms_of_service_designer.page) will be updated
and the “Military” category in the Studio Gallery will be removed.
Currently displayed MOCs that do not comply with the updated guidelines will
remain visible for two weeks. They will be set to “Private” mode starting on
February 12th, but they will not be deleted from the platform.
This change to the Studio Gallery guidelines is, admittedly, an impactful adjustment
for some users. While many MOCs will be removed from public view, thousands more
remain for you to discover and build for yourself.
You can read more about the updated Studio Gallery guidelines in our Studio Help
Article: https://studiohelp.bricklink.com/hc/en-us/articles/360042355033
Kind regards,
Your BrickLink Team
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| Author: | CE_Anastasia | | Posted: | Dec 28, 2023 13:25 | | Subject: | New VAT rates for Estonia and Luxembourg | | Viewed: | 223 times | | Topic: | Administrative | |
| Dear BrickLink members,
On January 1st, 2024, VAT rates for Estonia and Luxembourg will be changed from
20% to 22% and from 16% to 17% respectively. Sellers from these countries will
see new rates in their Store Settings immediately after the switch and on their
Fees pages at the end of the billing cycle.
The BrickLink Team
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| Author: | CE_Anastasia | | Posted: | Dec 12, 2023 13:01 | | Subject: | Retiring Croatian kuna | | Viewed: | 335 times | | Topic: | Administrative | |
| Dear members,
On December 18, 2023, BrickLink will be retiring Croatian kuna. It will no longer
be available for selection as store currency and wanted list max price.
Additionally, inventory prices will be automatically converted from kuna to euro.
We have notified everyone with inventories that will be affected by this change.
The BrickLink Team
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| Author: | CE_Eric | | Posted: | Dec 7, 2023 11:50 | | Subject: | More help is on the way! | | Viewed: | 815 times | | Topic: | Administrative | |
| We're connecting the award-winning LEGO® Customer Service Team to BrickLink's
Help Desk!
Why are we doing this?
To improve BrickLink customer support with a common LEGO customer support platform.
What will change?
More help desk agents across multiple time-zones will be available to lend a
hand! Attachments (e.g. screenshots, XML files, Studio files) will be handled
via secured email. Help pages will be updated for compatibility with the LEGO
customer support platform and simplified.
Contact the BrickLink Help Desk, https://www.BrickLink.com/helpDesk.asp
Happy Holidays!
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| Author: | CE_Anastasia | | Posted: | Dec 4, 2023 17:29 | | Subject: | Norway Tax Implementation | | Viewed: | 429 times | | Topic: | Administrative | |
| Dear BrickLink members,
This week we plan to deploy a tax solution for Norway Value Added Tax (VAT).
This change will be affecting sellers and buyers in Norway as well as all sellers
who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into Norway, where the value of each individual
item is less than NOK 3,000, VAT will be collected and remitted by BrickLink.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, Norway sellers will
have VAT applied to their seller fees.
4. Registered business sellers in Norway will now have the option to add their
registration information in their store settings. For these sellers, VAT will
not be added to their monthly fees.
For more details, please see our new help page: https://www.bricklink.com/help.asp?helpID=2616
Additionally, will be sending out emails to all affected members.
Thank you,
The BrickLink Team
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| Author: | CE_Anastasia | | Posted: | Dec 1, 2023 16:53 | | Subject: | New Zealand Tax Implementation | | Viewed: | 483 times | | Topic: | Administrative | |
| Dear BrickLink members,
Next week we plan to deploy a tax solution for New Zealand Goods and Services
Tax (GST). This change will be affecting sellers and buyers in New Zealand as
well as all sellers who are selling to this country.
Here is a summary of changes to come:
1. For orders that are imported into New Zealand, BrickLink will collect and
remit GST on items in each order that are below or equal to NZD 1,000.
2. Sellers must have at least one on-site payment method available in their store
to process all orders where tax is collected by BrickLink.
3. Starting with the upcoming January 5th billing cycle, New Zealand sellers
will have GST applied to their seller fees.
4. Registered business sellers in New Zealand will now have the option to add
their registration information in their store settings. For these sellers, GST
will not be added to their monthly fees.
For more details, please see our new help page here: https://www.bricklink.com/help.asp?helpID=2617
Additionally, will be sending out emails to all affected members.
Thank you,
The BrickLink Team
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| Author: | CE_Uday | | Posted: | Nov 21, 2023 16:38 | | Subject: | Introducing One-Time Pin | | Viewed: | 542 times | | Topic: | Administrative | |
| Dear BrickLink Members,
Thank you for your patience as we recover from the recent incident.
We’re introducing One-Time PIN (OTP) functionality to certain seller features.
This feature is only accessible to sellers and is an opt-in feature, however,
it is highly recommended.
To activate OTP, you must go to your store management settings: https://www.bricklink.com/v2/mystore/management.page
OTPs will be sent to the email address associated with your BrickLink account.
One verification code lasts for 60 days on a single machine ID (one browser on
a specific device). This verification process should not impact integrations
with third-party inventory managers.
Please read our FAQs for more information about how OTP works and which features
it protects: https://www.bricklink.com/help.asp?helpID=2615
Many thanks,
The BrickLink Team
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| Author: | CE_Anastasia | | Posted: | Nov 15, 2023 14:41 | | Subject: | Help Desk response times | | Viewed: | 284 times | | Topic: | Administrative | |
| Dear BrickLink members,
Our team is making sure that everyone gets access to their accounts as soon as
possible. We are expecting delays in response times for usual Help Desk requests.
We appreciate your patience and support and are looking forward to returning
to business as usual.
Thank you!
Your BrickLink Team
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