Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Familybuild  | | Posted: | Mar 12, 2024 14:31 | | Subject: | Re: Ideal as a payment method | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, Familybuild writes:
| | Hello!
I would like to formally ask for IDEAL as a payment method for the Dutch customer's
This payment method is long been the favorite for the majority in the Netherlands.
Currently there seems to be a limitation in Stripe to add this payment method
to instant checkout.
I did search on other topics related to this : but beside one I placed in the
wrong section;
the other topics are quite old.
So please do consider this small change in the stripe platform , it will be of
great benefit for all Dutch sellers and buyers a like.
It's a very safe , trusted, and recognizable payment platform that I'm
positive will also help with onsite instant checkouts (tax collection).
Kind regards
Bastiaan
FamilyBuilds
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Hi there folks.
Its been a while and a bit.
But as of now, by the looks of it:
additional payment methods seem to be activated within stripe.
Please have a look in my store and see if there are these payment methods active:
IDEAL
GIROPAY
Also check out if these payment methods are widely active among bricklink stores.
By logging into stripe, search for payment methods or navigate to settingpayment
Here can you check and or turn on addional payment methods.
By the looks of it:
Thank you for opening this up bricklink.
Looking forward to hear from stores if these are widely active.
Kind regards
FamilyBuilds
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| Author: | 1001bricks | | Posted: | Mar 12, 2024 13:36 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | | |
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.
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What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.
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Absolutely.
If you wish to leave a really neutral feedback, simply don't leave feedback.
But Neutral isn't neutral - it's a blank vote.
Still, the whole FB system could be changed, see my proposal.
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| Author: | yorbrick | | Posted: | Mar 12, 2024 13:32 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 35 times | | Topic: | Suggestions | |
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| | |
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.
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What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.
As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.
If there are fives stores:
100 positive, 0 neutrals.
100 positive, 1 neutral.
100 positive, 5 neutrals.
100 positive, 10 neutrals.
100 positive, 50 neutrals.
Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.
I'd be annoyed if BL told me a seller was 100% yet had loads of non-positive
feedback that I should have been warned about. I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.
At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.
Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.
Of the fictional stores above, I'd buy from the first two without checking
feedback. I'd check the feedback comments for the third and fourth, and would
disregard the fifth without looking. For the third and fourth, if the neutrals
were all from one buyer, or all for apparently stupid reasons, I'd ignore
them. If there was a consistent pattern such as badly damaged or missing parts
but eventually refunded, I'd treat them more seriously.
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| Author: | SylvainLS | | Posted: | Mar 12, 2024 13:04 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 30 times | | Topic: | Suggestions | |
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| In Suggestions, zorbanj writes:
| | […]
Adding something like "Click to see feedback" under the feedback percentage
is sorely needed. I discovered the click-through accidentally. You are then shown
all feedback sorted by type and nothing is hidden.
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There’s the “Feedback” tab, next to Shop, Terms, and Splash. That’s exactly
where you’re led when you click just below the percentage.
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| Author: | zorbanj | | Posted: | Mar 12, 2024 12:57 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 40 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| |
| | Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
|
Again, that would be fine but they also then need to change what the percentage
is called and probably also decide what the current percentage praise is being
shown for.
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Right now it's called "Praise", an odd description even under the
current system.
| | Neutral is not praise, but it is still feedback. The percentage praise acts (or
should act) as a warning to buyers to check feedback if it is not 100%. For example,
if a store has 90 positive and 10 neutrals, I think that it should be flagged
up to buyers that the seller is probably not as good as a second store with 90
positives and no neutrals. Both stores would have an overall score of 90 and
if neutrals are ignored when determining the percentage praise, then they would
both have a 100% rating. However, there is a clear difference between the stores.
Should buyers be warned to check feedback in such circumstances, or should it
be hidden in the way the rating is calculated, pretending that both stores have
the same customer feedback.
|
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.
| | I also think it is important to remember that an imperfect score of less than
100% does not mean that buyers cannot or will not buy from a particular seller,
but the percentage praise is there to suggest to buyers that they check the feedback
if the feedback is not all positive. They can then judge whether it is important
to them.
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Adding something like "Click to see feedback" under the feedback percentage
is sorely needed. I discovered the click-through accidentally. You are then shown
all feedback sorted by type and nothing is hidden.
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| Author: | popsicle | | Posted: | Mar 12, 2024 10:10 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 77 times | | Topic: | Suggestions | |
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| In Suggestions, brickerking writes:
| | Also, this sounds suspiciously like a borderline seller tool… DENIED!
|
Thanks for participating in the process, nonetheless.
| | | | Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.,
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| Author: | yorbrick | | Posted: | Mar 12, 2024 09:45 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, zorbanj writes:
| | In Suggestions, yorbrick writes:
| |
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.
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Sliding window where *all* feeeback older than the window falls off. Ebay does
this.
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That would be fine, if they wanted to show the percentage praise over the past
year or 6 months, or whatever instead of over all time. I'm strongly against
old negative or neutral feedback being ignored but allowing old positive feedback
to counteract against more recent negatives. All feedback needs to be treated
the same in terms of time, unlike what was suggested here.
| | Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
|
Again, that would be fine but they also then need to change what the percentage
is called and probably also decide what the current percentage praise is being
shown for.
Neutral is not praise, but it is still feedback. The percentage praise acts (or
should act) as a warning to buyers to check feedback if it is not 100%. For example,
if a store has 90 positive and 10 neutrals, I think that it should be flagged
up to buyers that the seller is probably not as good as a second store with 90
positives and no neutrals. Both stores would have an overall score of 90 and
if neutrals are ignored when determining the percentage praise, then they would
both have a 100% rating. However, there is a clear difference between the stores.
Should buyers be warned to check feedback in such circumstances, or should it
be hidden in the way the rating is calculated, pretending that both stores have
the same customer feedback.
I also think it is important to remember that an imperfect score of less than
100% does not mean that buyers cannot or will not buy from a particular seller,
but the percentage praise is there to suggest to buyers that they check the feedback
if the feedback is not all positive. They can then judge whether it is important
to them.
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| Author: | steelwoolghandi | | Posted: | Mar 12, 2024 09:34 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, zorbanj writes:
| | In Suggestions, yorbrick writes:
| |
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.
|
Sliding window where *all* feeeback older than the window falls off. Ebay does
this. Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
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Totally agree with this! ^^^^^^^^^^^^^^
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| Author: | zorbanj | | Posted: | Mar 12, 2024 08:55 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| |
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.
|
Sliding window where *all* feeeback older than the window falls off. Ebay does
this. Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
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| Author: | Brick_Qc | | Posted: | Mar 12, 2024 08:04 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, margaretcm writes:
| | I’m sure this had been suggested before, but I just received my first neutral
feedback (sad day) from a new buyer. I’d be more inclined to be accepting the
neutral if it was from a seasoned bricklinker, but I don’t think these new buyers
realize the impact of their feedback. Honestly, I would even care if it actually
fell off at some point. So here’s my suggestion:
Neutral feedback to fall off of the percentage calculation after 500 orders or
6 months whichever comes second.
Negative feedback to fall off of the percentage calculation after 1000 orders
or 1 year.
I picked 500 and 1000 because they are substantial numbers
There should be room for redemption.
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This issue as been around for years and the users opinions are almost one sided.
I remember one debate were a very few sellers were opposed to a change, and they
all had in common, no neutral feedbacks in their record. Hopefully their opinions
would change once they would get one unwarrented neutral.
Bricklink, for an unknown reason, doesn't seems to want to move on this.
There's a ton of suggestion posts like this one. We also have now a group
of sellers that are consulted on ways to improve the website, and yet no news
of this been address. Did they address it and it was again ignored by Russell
and friends ?
It's just mindbuggling that it wasn't been address yet.
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