[...] I agree with Crystal. It has not happened to me (with PayPal at least) but that is how I would handle it. I would rather lose the order then lose the money on [...] (3 months ago, Feb 17, 2024, to Payment Methods)
[...] Do the refund, let the customer know, so they can call their card company, and then try again? If its legit, they shouldn't mind doing this. Crystal (3 months ago, Feb 16, 2024, to Payment Methods)
[...] Except paypal doesn't do the same. I understand the cost/risk ratio can make it worth it, but Stripe just does not bring enough to the table to put up with their [...] (3 months ago, Feb 16, 2024, to Payment Methods)
[...] Step 4: realize that is a very rare case and that knowing Paypal they might do the same but with stripe you can have a payment option that different customers can better [...] (3 months ago, Feb 16, 2024, to Payment Methods)
Interesting. I’ve never gotten one before but I’d contact the customer. Stripe dosnt give those out randomly so id take it very seriously (3 months ago, Feb 16, 2024, to Payment Methods)
Has anyone gotten one of these before and how did you handle it. Stripe recommends I refund to avoid the charge back fee, but I believe it is a valid charge, however, this is [...] (3 months ago, Feb 16, 2024, to Payment Methods)
for me, it took awhile to fully verify it (they kept asking for a certain document which i kept sending but they kept rejecting until 1 day they accepted it after like 15 [...] (3 months ago, Feb 10, 2024, to Payment Methods)