| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Brettj666  | | Posted: | May 27, 2023 10:36 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 67 times | | Topic: | Help | |
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| In Help, Lucsha922 writes:
| | Hello!
A few months ago, a placed an order from a highly rated Danish seller. The order
amounted to 434.69 DKK (roughly $62.82 USD), and was shipped February 20th. It's
been over three months and the order is nowhere to be seen (tracking was not
included on the order), and the seller and I both agree that the item was likely
lost or stolen. The seller sent photographic proof that he wrote my mailing address
correctly, so none of this is his fault.
We're considering a 50% refund as the fairest option, but I'm curious
about what you all think.
Thanks!
- Lucas
|
If I was the buyer and I wanted to save money by not having tracking, I'm
taking MY chances.
Regardless of the rights of the buyer in the sellers country, you can 'have'
a right and not exercise it.
if I'm holding the seller responsible when I'm trying to save money,
the seller may simply choose not to give me a choice in the matter the next time.
And I will always want the right to choose.
I would reply, thank you for the offer of the 50%, but I took my chances in sending
it uninsured. That's just me though
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 |
| Author: | SylvainLS | | Posted: | May 27, 2023 08:46 | | Subject: | Re: No scrolling pages in Firefox | | Viewed: | 27 times | | Topic: | Technical Issues | |
|
| In Technical Issues, diningcar writes:
| | In Technical Issues, 1001bricks writes:
| | Well known. Log off, clear the BrickLink cookies, Log on, it'll work!
|
Didn't work for me.
D.C.
|
Set your cookies here: https://www.bricklink.com/v3/cookies.page
Your choice isn’t important, it’s the fact that you chose that is in another
cookie and that prevents the cookies banner to (fail to) appear.
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| Author: | crxefx | | Posted: | May 27, 2023 02:24 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 54 times | | Topic: | Help | |
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| If the seller paid insurance, which they should have on an order over $10 usd.
They should be reimbursed the full cost. You should too. We've had 2 orders
lost by usps, one was delivered 3 months later. Refund was issued prior, all
good. Cost of doing business.
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|
| Author: | ghyde | | Posted: | May 26, 2023 23:28 | | Subject: | Re: No scrolling pages in Firefox | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| In Technical Issues, nikosafentakis writes:
| | After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?
|
Google brings this search result up. Check it and see if it fixes this issue:
https://www.askvg.com/fix-x-mouse-button-control-xmbc-scrolling-issue-in-firefox-110-and-later-versions/
Cheers ...
ghyde
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| Author: | diningcar | | Posted: | May 26, 2023 20:33 | | Subject: | Re: No scrolling pages in Firefox | | Viewed: | 30 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| | Well known. Log off, clear the BrickLink cookies, Log on, it'll work!
|
Didn't work for me.
D.C.
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| Author: | Nubs_Select | | Posted: | May 26, 2023 19:09 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 68 times | | Topic: | Help | |
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| | the seller can charge insurance if they want but it may push buyers away |
| Author: | 1001bricks | | Posted: | May 26, 2023 19:02 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 50 times | | Topic: | Help | |
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| | | And only 1/1000 have actually been lost or stolen.
|
Agree on approx this number; in short, it's very small.
Much more, if a seller pays for insurance, imagine what's the cost on 1000
order... Refund from time to time may be cheaper.
But of course it's a bit more complex, there's tracking which may not
be provided without insurance (depending Country/postal), and other legal concerns...
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| Author: | cycbuild | | Posted: | May 26, 2023 18:55 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 53 times | | Topic: | Help | |
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| I've never had anything stolen, just a few hiccups on the road. About 4%
of my mail is not delivered. They're almost always waiting for pick up at
the post office. A tiny percentage are sent back. And only 1/1000 have actually
been lost or stolen. I completely gave up on an order once, and it was delivered
7 months later.
You're justified for a full refund, but I'd err on the side of optimism
and eat the costs.
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| Author: | Ziegelmeister | | Posted: | May 26, 2023 18:49 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | legally the seller is fully responsible for the delivery and should refund fully
but if you are fine with 50% that 100% is up to you and the seller would likely
be happy
|
... Ssssooooo... If it's seller responsibility should the seller foot the
bill for mandatory insurance?
|
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| Author: | 1001bricks | | Posted: | May 26, 2023 18:43 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 60 times | | Topic: | Help | |
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| | | We're considering a 50% refund as the fairest option
|
Absolutely not, 100% refund is.
A couple months ago we've a 250+ € order lost, and discovered even with the
proper insurance rate, French Post Colissimo only refund private customers to
100% - but 70% to professionals 
In short, we lost the order, time to pick/prepare it, ship it, and 30% of the
value.
But still of course we've refund 100%.
Also, sellers: read *well* your insurance terms especially for pros 
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