| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | rab1234  | | Posted: | May 26, 2023 18:06 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 44 times | | Topic: | Help | |
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| It's completely the seller's responsibility. If he chose not to do tracking,
that's on him to accept the risk.
In Help, Lucsha922 writes:
| | Hello!
A few months ago, a placed an order from a highly rated Danish seller. The order
amounted to 434.69 DKK (roughly $62.82 USD), and was shipped February 20th. It's
been over three months and the order is nowhere to be seen (tracking was not
included on the order), and the seller and I both agree that the item was likely
lost or stolen. The seller sent photographic proof that he wrote my mailing address
correctly, so none of this is his fault.
We're considering a 50% refund as the fairest option, but I'm curious
about what you all think.
Thanks!
- Lucas
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| Author: | SylvainLS | | Posted: | May 26, 2023 17:06 | | Subject: | Re: How to change purchase settings for want list | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, Dpaton writes:
| | Originally, I only purchased from US stores however, now I would like order worldwide.
Unfortunately, my purchase settings won't change after repeated attempts.
|
Which settings are you talking about?
1. Icon My BL »» Settings »» My Wanted List Settings
»» https://www.bricklink.com/wantedSettings.asp?viewFrom=P
There’s a “Save Settings” button at the bottom of the options.
2. On the Buy Page (icon Want »» Buy), you have Store Filters (see pic).
Those should be memorized, by preference cookies.
So maybe check that you accept those cookies: https://www.bricklink.com/v3/cookies.page
But even if you don’t accept cookies you should be able to change them (and
you would have to, each time, because without preference cookies, they revert
to the defaults… but that doesn’t prevent you from changing them, just from keeping
them).
Or other settings I forgot about?
IOW, more info please 
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| Author: | Dpaton | | Posted: | May 26, 2023 16:42 | | Subject: | How to change purchase settings for want list | | Viewed: | 36 times | | Topic: | Technical Issues | |
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| Originally, I only purchased from US stores however, now I would like order worldwide.
Unfortunately, my purchase settings won't change after repeated attempts.
|
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| Author: | ghyde | | Posted: | May 26, 2023 15:41 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 65 times | | Topic: | Help | |
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| In Help, Lucsha922 writes:
| | Hello!
A few months ago, a placed an order from a highly rated Danish seller. The order
amounted to 434.69 DKK (roughly $62.82 USD), and was shipped February 20th. It's
been over three months and the order is nowhere to be seen (tracking was not
included on the order), and the seller and I both agree that the item was likely
lost or stolen. The seller sent photographic proof that he wrote my mailing address
correctly, so none of this is his fault.
We're considering a 50% refund as the fairest option, but I'm curious
about what you all think.
Thanks!
- Lucas
|
Was the shipping a priority service, for example, air, or was it sent by some
economical shipping service, for example, surface or economy air?
Definitely ensure both you and the seller check the shipping agencies responsible
for handling the parcel in both countries. Both you and the seller should also
check with the Customs agency in the respective country, perhaps it was delayed
there?
Sometimes packages show up late because they went to an unexpected destination.
You might still get your package, although as you state, there is a large possibility
it was lost or stolen.
The package should have had a Customs form, sometimes they can track it via that
number, if you or the seller have it. In some cases they use a declaration sticker
but if it's for goods nowadays, it needs to be a properly filled out Customs
form for the relevant country.
Cheers ...
ghyde
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| Author: | Nubs_Select | | Posted: | May 26, 2023 15:19 | | Subject: | Re: Order Was Lost in the Mail | | Viewed: | 67 times | | Topic: | Help | |
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| legally the seller is fully responsible for the delivery and should refund fully
but if you are fine with 50% that 100% is up to you and the seller would likely
be happy
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