BrickLink Discussion Forum

In Technical Issues, NelisSolis writes:

In Technical Issues, needful_things writes:

Hi,

I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:

0 - 9.00
9.01 - 33.00

I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.

Is this normal behaviour or an error?

How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?

On the order page. All Items have a weight on the order page the total weight
is 84,6 gramm (instead of 86 gramm, but still more than the specified weight
bands).

Author:

NelisSolis

Posted:

May 8, 2023 06:08

Subject:

Re: Problem with shipping options: weight bands

Viewed:

27 times

Topic:

In Technical Issues, needful_things writes:

How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?

Author:

needful_things

Posted:

May 8, 2023 00:44

Subject:

Problem with shipping options: weight bands

Viewed:

72 times

Topic:

Author:

1001bricks

Posted:

May 5, 2023 20:21

Subject:

Re: No scrolling pages in Firefox

Viewed:

31 times

Topic:

In Technical Issues, nikosafentakis writes:

After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?

Well known. Log off, clear the BrickLink cookies, Log on, it'll work!

Author:

nikosafentakis

Posted:

May 5, 2023 20:20

Subject:

No scrolling pages in Firefox

Viewed:

54 times

Topic:

Author:

brickotronic

Posted:

May 5, 2023 18:59

Subject:

TIMESTAMP_REUSED OAuth errors in API

Viewed:

55 times

Topic:

Hi,

did anyone got TIMESTAMP_REUSED authentication errors?

Example: {"meta":{"description":"TIMESTAMP_REUSED: consumerKey:
XXXXXXXXXX timestamp: 1682887142 nonce: 1683475737654","message":"BAD_OAUTH_REQUEST","code":401}}

I'm getting these very regularly especially when doing price guide requests
or adding items to inventory.

It also seems to happen more often at certain times. It seems like, it happens
for more costly operations and probably at peak times.

I'm using the jave code provided on the API Guide (https://www.bricklink.com/v3/api.page?page=auth),
the BLAuthSigner class.

I have to admit that I'm no OAuth expert and I'm just starting looking
into it in more detail. But even getting a "TIMESTAMP_REUSED" error seems
odd to me. Using the same timestamp should be allowed as long as I'm using
a different nonce. Otherwise, I'd only be able to do one request per second.

What's even more hinting to a Bricklink error is that my inventory gets updated
even though, I get this authentication error back. If authentication really fails,
my inventory shouldn't update.

Any help is appreciated.

Cheers, Hannes

Author:

Nubs_Select

Posted:

May 5, 2023 14:51

Subject:

Re: Slow?

Viewed:

37 times

Topic:

true it does seem to be better now

Author:

billamber

Posted:

May 5, 2023 14:40

Subject:

Re: Slow?

Viewed:

40 times

Topic:

In Technical Issues, Nubs_Select writes:

is bricklink running super slow for anyone else right now

yep, but I think it just picked up

Author:

Nubs_Select

Posted:

May 5, 2023 14:33

Subject:

Slow?

Viewed:

129 times

Topic:

is bricklink running super slow for anyone else right now

Author:

macebobo

Posted:

May 3, 2023 00:28

Subject:

Re: Forum home is throwing an error

Viewed:

41 times

Topic:

In Technical Issues, wildchicken13 writes:

This is how the world ends. Not with a bang, but with an internal server error.

Where's the Kaboom?

https://www.youtube.com/watch?v=t9wmWZbr_wQ

Author:

wildchicken13

Posted:

May 2, 2023 21:30

Subject:

Re: Forum home is throwing an error

Viewed:

21 times

Topic:

This is how the world ends. Not with a bang, but with an internal server error.

Author:

Nubs_Select

Posted:

May 2, 2023 18:59

Subject:

Re: Forum home is throwing an error

Viewed:

32 times

Topic:

yah i got that error also for the one page

Author:

macebobo

Posted:

May 2, 2023 18:35

Subject:

Re: Forum home is throwing an error

Viewed:

36 times

Topic:

In Technical Issues, macebobo writes:

https://www.bricklink.com/messageList.asp

is throwing:

"The page cannot be displayed because an internal server error has occurred."

All my browsers (FF, Brave, Chrome) on all my devices (Win7/Android)

console is showing http error 500 (internal server error)

Only way I can get to this post again is to add the ID parameter or navigate
to a topic page.

Author:

macebobo

Posted:

May 2, 2023 18:26

Subject:

Forum home is throwing an error

Viewed:

88 times

Topic:

https://www.bricklink.com/messageList.asp

is throwing:

"The page cannot be displayed because an internal server error has occurred."

Author:

Wyrd_Caboodle

Posted:

May 2, 2023 16:14

Subject:

Re: Wanted List Problem - From Want to Have

Viewed:

26 times

Topic:

In Technical Issues, SylvainLS writes:

In Technical Issues, Wyrd_Caboodle writes:

Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules

Hi,

Check your other lists. You can’t edit ANY list if ONE of them has a problem.

And that kind of problems happens when parts are merged in the catalogue. Did
you happen to have test parts in one of them? (See https://www.bricklink.com/messageThread.asp?ID=339040
)

Ah, didn't realize if one had a problem they all did. I have been adding
new lists, I'll check those. Thanks very much!

Author:

SylvainLS

Posted:

May 2, 2023 15:05

Subject:

Re: Wanted List Problem - From Want to Have

Viewed:

25 times

Topic:

In Technical Issues, Wyrd_Caboodle writes:

Author:

Wyrd_Caboodle

Posted:

May 2, 2023 14:29

Subject:

Wanted List Problem - From Want to Have

Viewed:

62 times

Topic:

Author:

Nubs_Select

Posted:

May 2, 2023 12:13

Subject:

Re: Unable to change order status from Completed?

Viewed:

25 times

Topic:

If a seller accidentally marks is as completed they can’t change isn’t back.
Only the buyer can change it. Just the other day I accidentally marked an order
as completed instead of shipped and had to message the buyer to ask them to change
it back

Author:

tons_of_bricks

Posted:

May 2, 2023 06:52

Subject:

Re: Order date no longer updates with batch?

Viewed:

38 times

Topic:

In Technical Issues, Stellar writes:

Just got a new batch with Instant Checkout payment and the order was not moved
to the top of the list.

Two days ago I had a new batch added to another order and that one the Order
Date was updated and the order moved to the top of the list.

Anyone noticed this?

Sergio

It updates if the buyer adds and does not pay yet.

It doesn't update if the buyer pays and adds to the order at the same time.

It is annoying.

Author:

Stellar

Posted:

May 2, 2023 06:43

Subject:

Order date no longer updates with batch?

Viewed:

57 times

Topic:

Author:

pcthurman

Posted:

May 2, 2023 03:39

Subject:

Re: Unable to change order status from Completed?

Viewed:

29 times

Topic:

In Technical Issues, gm.lloyd writes:

I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?

Sorry if this is a dumb question, I am relatively new to bricklink

The seller most likely changed the order to complete.

You could contact the seller, ask them to change the order back to shipped so
you can change it to received. Then you can discuss the missing pieces from your
order.

If you do not get any reply from the seller in 3 days, file as NSS.

I would also put in a ticket at the help desk as suggested in a previous post.

Cass T

Author:

peregrinator

Posted:

May 1, 2023 20:51

Subject:

Re: Unable to change order status from Completed?

Viewed:

28 times

Topic:

In Technical Issues, gm.lloyd writes:

This should not be the case, but the seller has the ability to set the order
to Completed. If you do it yourself, there is a brief window in which you can
change it.

The way to keep this from happening is to set the order status to Received. The
seller can't change it if you do that.

I would submit a Help Desk ticket with the order number, maybe one of the admins
can change the order status.

Author:

gm.lloyd

Posted:

May 1, 2023 20:23

Subject:

Unable to change order status from Completed?

Viewed:

46 times

Topic:

Author:

helens61

Posted:

Apr 29, 2023 14:48

Subject:

Re: Trouble with site scrolling

Viewed:

30 times

Topic:

In Technical Issues, SylvainLS writes:

In Technical Issues, helens61 writes:

[…]
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL

Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.

Perhaps time will improve it, or I'll have to use IE when I want to shop!

Thanks for reply
HVS

Hi,

There’s been a few similar threads here and it was due to the cookies banner
not appearing and blocking the loading / complete usage of the page.

So, can you check this page: https://www.bricklink.com/v3/cookies.page , make
your choices (Preference cookies is a must for auto-login/keep-me-logged, the
others aren’t), and validate?

Many thanks - that has indeed solved the issue for me, thank you very much for
the assistance

HVS

Author:

SylvainLS

Posted:

Apr 29, 2023 11:46

Subject:

Re: Trouble with site scrolling

Viewed:

33 times

Topic:

In Technical Issues, helens61 writes:

Author:

helens61

Posted:

Apr 29, 2023 11:42

Subject:

Re: Trouble with site scrolling

Viewed:

25 times

Topic:

In Off Topic, jennnifer writes:

In Off Topic, helens61 writes:

Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?

very frustrating!
Thanks

It sounds like a browser or adaptability setting. Have you tried another browser?
Also, which pages?

~Jen

This page for one - the only way I can reach the 'post' button is by
making page tiny LOL

Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.

Perhaps time will improve it, or I'll have to use IE when I want to shop!

Thanks for reply
HVS

Author:

jennnifer

Posted:

Apr 29, 2023 09:17

Subject:

Re: Trouble with site scrolling

Viewed:

24 times

Topic:

In Off Topic, helens61 writes:

It sounds like a browser or adaptability setting. Have you tried another browser?
Also, which pages?

~Jen

Author:

helens61

Posted:

Apr 29, 2023 04:52

Subject:

Trouble with site scrolling

Viewed:

63 times

Topic:

Author:

ponyandfriends

Posted:

Apr 28, 2023 16:28

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

34 times

Topic:

In Technical Issues, Brickwilbo writes:

In Technical Issues, ponyandfriends writes:

In Technical Issues, SylvainLS writes:

In Technical Issues, ponyandfriends writes:

[…]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.

I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).

I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.

And orders have gone through occasionally.

I'll take it into consideration when I have time to redo it.

Hope to get back soon with a found error or something else..

Thanks /David

Do you have Seller protection enabled? With that checkbook ticjed new members
can only checkout wit PayPal Onsite.

Hello and thank you you are correct. Sorry for the late answer but Ive been busy.

I unticked the box and now it works as I want it to. I have instant checkout
on all shipping methods.

Thanks again!!

/David

Author:

Brickwilbo

Posted:

Apr 25, 2023 15:24

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

49 times

Topic:

In Technical Issues, ponyandfriends writes:

In Technical Issues, SylvainLS writes:

In Technical Issues, ponyandfriends writes:

[…]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.

I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).

Thanks /David

Do you have Seller protection enabled? With that checkbook ticjed new members
can only checkout wit PayPal Onsite.

Author:

ponyandfriends

Posted:

Apr 25, 2023 15:03

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

33 times

Topic:

In Technical Issues, SylvainLS writes:

In Technical Issues, ponyandfriends writes:

[…]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.

I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).

Thanks /David

Author:

SylvainLS

Posted:

Apr 25, 2023 14:22

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

34 times

Topic:

In Technical Issues, ponyandfriends writes:

[…]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.

I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).

Author:

ponyandfriends

Posted:

Apr 25, 2023 14:11

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

35 times

Topic:

In Technical Issues, SylvainLS writes:

In Technical Issues, jennnifer writes:

Hello,

If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.

~Jen

No VAT for domestic and no VAT for intra-EU.

So, not only should offsite work for Swedish buyers but also for EU buyers.

Maybe something wrong in the shipping methods or templates? Try to remake them
from scratch?

Hello Jennifer and Sylvain. Thanks for answer.

Correct, no VAT is collected, domestic Sweden.

I have 2 shipping domestic options and both gives the same result.

But thanks for your tip I will try to delete and remake shipping and payment
templates. Don't have the time right now and its at least working with PayPal
onsite. This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.

Thanks /David

Author:

SylvainLS

Posted:

Apr 25, 2023 11:04

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

31 times

Topic:

In Technical Issues, jennnifer writes:

Hello,

If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.

~Jen

Author:

jennnifer

Posted:

Apr 25, 2023 10:43

Subject:

Re: Offsite payment methods not working suddenly.

Viewed:

38 times

Topic:

Hello,

If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.

~Jen

In Technical Issues, ponyandfriends writes:

Hello.

I have had the store closed for a while and opened up recently.

And I discovered that onsite payment was not mandatory anymore so for domestic
I chose only an offsite payment method.

However it is not working anymore for me. I got a couple of domestic orders with
the offsite payment and suddenly a buyer contacted me and apparently checkout
was not possible anymore "Store has no payment option". This was last
week. I added PayPal onsite then so the buyer could checkout.

Offsite payment methods is available to choose for me in store settings but they
don't show up to the buyer. However this morning it popped in a domestic
order which had the offsite payment opted. When I give the checkout a look right
now offsite is not available for domestic in checkout. So it worked temporarily
this morning.

I contacted BL service last week but I guess it can take a while before they
answer. Any knowledge in this issue?

Regards, David.

Author:

ponyandfriends

Posted:

Apr 25, 2023 06:12

Subject:

Offsite payment methods not working suddenly.

Viewed:

87 times

Topic:

Author:

hpoort

Posted:

Apr 24, 2023 10:25

Subject:

Re: Studio 2.0 view zoom not working

Viewed:

16 times

Topic:

In Technical Issues, AstroStar writes:

So today I was gonna make a new Lego model, an update went through and that's
when I notice something was not right. So I tried to zoom in an out by using
my mouse scroll, but it was not zooming in or out, idk why it's not working.
Then I tried using ctrl and that's not working either, I need help.

Please report your problem on the proper forum: https://forum.bricklink.com/viewforum.php?f=4
You'll need to add a few more details like your computer's configuration
and the exact Studio version.

Author:

AstroStar

Posted:

Apr 24, 2023 10:21

Subject:

Studio 2.0 view zoom not working

Viewed:

23 times

Topic:

Author:

SylvainLS

Posted:

Apr 21, 2023 12:36

Subject:

Re: Error or bug when buying from selected stores

Viewed:

38 times

Topic:

In Technical Issues, jennnifer writes:

[…]
The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.

This is a separate issue from a store offering shipping to your country.

Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.

~Jen

Again Jen: BL doesn’t collect VAT inside EU (EEA). Both the Netherlands and
Germany are in EU

More: Even when a seller is outside EU, “ships to” EU but does not offer an Onsite
payment method for EU buyers, the store’s banner will say “Ships to Me.”
But, as BL only collects import VAT for orders below €150, it’s the message in
the yellow box that will reflect that: instead of “Seller does not support orders
shipping to France/…”, it will say something to the effect of “the seller can’t
ship orders under €150.”

And as the second pic shows, the banner does say “doesn’t ship” (does
that for me too) and this seller says in their terms they don’t ship to EU countries.

So something else is wrong here.

Author:

jennnifer

Posted:

Apr 21, 2023 12:13

Subject:

Re: Error or bug when buying from selected stores

Viewed:

34 times

Topic:

In Technical Issues, Leftoverbricks writes:

I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.

On the search result page I click on the item I want to buy.

However when I go the shop I see that the seller doesn't ship to my country.

Question: Why did this item show up in my search results?

The accompanying images speak for themselves.

The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.

This is a separate issue from a store offering shipping to your country.

Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.

~Jen

Author:

Leftoverbricks

Posted:

Apr 21, 2023 11:30

Subject:

Error or bug when buying from selected stores

Viewed:

69 times

Topic:

Author:

rtzx9r

Posted:

Apr 19, 2023 12:52

Subject:

Re: Prices in INR?

Viewed:

39 times

Topic:

In Technical Issues, yorbrick writes:

In Technical Issues, cycbuild1136 writes:

In Technical Issues, yorbrick writes:

Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.

Is anyone else getting this?

Are you using a VPN?

No. But I did get a new ISP a couple of days ago and currently have two as I
still have the old one in place for another day or so. If I connect through the
old one (and use the same browser), I get GBP by default when not logged in.
But the new one gives me INR, and reports my IP address is in Wales. Very strange.
Maybe the Welsh government have given up on the GBP and switched to Rupees instead!

You may have missed the news today… India has ousted leadership in GB and now
controls the area. Here is a news segment from our local news…

https://www.temporary-url.com/C684

Author:

yorbrick

Posted:

Apr 19, 2023 03:46

Subject:

Re: Prices in INR?

Viewed:

46 times

Topic:

In Technical Issues, cycbuild1136 writes:

In Technical Issues, yorbrick writes:

Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.

Is anyone else getting this?

Are you using a VPN?

Author:

cycbuild

Posted:

Apr 19, 2023 02:53

Subject:

Re: Prices in INR?

Viewed:

35 times

Topic:

In Technical Issues, yorbrick writes:

Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.

Is anyone else getting this?

Are you using a VPN?

Author:

SylvainLS

Posted:

Apr 19, 2023 02:44

Subject:

Re: Prices in INR?

Viewed:

35 times

Topic:

In Technical Issues, yorbrick writes:

Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.

Is anyone else getting this?

Not me.

Author:

yorbrick

Posted:

Apr 19, 2023 02:40

Subject:

Prices in INR?

Viewed:

88 times

Topic:

Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.

Is anyone else getting this?

Author:

BillM74

Posted:

Apr 18, 2023 14:25

Subject:

Re: Need help importing XML file into collection

Viewed:

28 times

Topic:

Ah ha! Adding the color element and removing the sub-condition one appears to
have worked. I did receive an "Ajax Error" message at the end, but the
data was still loaded. FYI I also removed line breaks.

As an aside, when data is exported from the collection; I noticed that the color
element was set to -1.

Thank you for your assistance!

Author:

SylvainLS

Posted:

Apr 18, 2023 13:53

Subject:

Re: Need help importing XML file into collection

Viewed:

30 times

Topic:

In Technical Issues, BillM74 writes:

Hello,
I am attempting to importing my minifig collection from brickset to bricklink.
The csv file exported from brickset was not recognized so I converted the data
to an XML which should be compatible with bricklink. Here is an example of my
output:
{INVENTORY}
{ITEM}{ITEMTYPE}M{/ITEMTYPE}{ITEMID}sw0001a{/ITEMID}{CONDITION}U{/CONDITION}{SUBCONDITION}C{/SUBCONDITION}{QTY}1{/QTY}{/ITEM}
{ITEM}{ITEMTYPE}M{/ITEMTYPE}{ITEMID}sw0001b{/ITEMID}{CONDITION}U{/CONDITION}{SUBCONDITION}C{/SUBCONDITION}{QTY}1{/QTY}{/ITEM}
{/INVENTORY}
I am receiving errors that the item ids cannot be found. The ids are clearly
there, so this error appears to be just a generic response. I'm guessing
that there is something wrong with my XML file, but it appears to align with
the current documentation. Can someone point out where I am going wrong?

Hmm, although it shouldn’t care about unneeded fields:
— there’s no subcondition for minifigs,
— maybe add a color tag (should default to 0 = Not Applicable, which is what
you want for minifigs).

Also, be sure you’re using the My Minifigures tab.

Author:

BillM74

Posted:

Apr 18, 2023 12:54

Subject:

Need help importing XML file into collection

Viewed:

47 times

Topic:

Hello,
I am attempting to importing my minifig collection from brickset to bricklink.
The csv file exported from brickset was not recognized so I converted the data
to an XML which should be compatible with bricklink. Here is an example of my
output:

Msw0001aUC1
Msw0001bUC1

I am receiving errors that the item ids cannot be found. The ids are clearly
there, so this error appears to be just a generic response. I'm guessing
that there is something wrong with my XML file, but it appears to align with
the current documentation. Can someone point out where I am going wrong?

Thanks!
Bill

Author:

ndargus

Posted:

Apr 18, 2023 08:28

Subject:

Re: Apply Order Not Working

Viewed:

35 times

Topic: