Discussion Forum: Messages by Rob_and_Shelagh (26315)
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 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 14, 2023 08:00
 Subject: Re: Variant policies
 Viewed: 47 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, PaulOfBricks writes:
  What is your opinions on variant policies?

I like to buy the correct variants, I try to list the correct variants too. Sometimes
(a) variant might be 0.05c and the (b) variant can be $2

there are a growing number of sellers listing the (a)0.05c part variant in the
(b)$2 variant category and then writing they have a variant policy (basically
they don't sort the variant) but this is clearly a deceptive policy
because they will 99% be selling the (a) variant in the more expensive (b) variant
category to maximise profits.

This is very annoying firstly because when I buy the parts, I want the correct
parts, sometimes I have to buy the part two or three times before I get the actual
correct part/variant I want, if a set comes with (a) I want (a) not (b), if I
wanted (b) I would buy from the (b) listing!,

should I have to email the seller every time asking if it is indeed correct,
It kind of slows down the ordering process a lot

and secondly it effects the analytics of the value of the correct variant.

Agree with your concerns. IMO under the current catalogue setup sellers should
list correct variants and it should not be allowed to just put disclaimers in
terms.

That said, some of these variants are quite difficult to spot and mistakes can
happen and in many cases buyers actually don't care. In the early days sellers
had the option to list "undetermined variant" or choose to separate
them out, that way buyers knew what they were getting but current policy is not
to have undetermined variants of parts and I understand the logic for that too.

You shouldn't have to but if you don't know the seller (many will be
blissfully unaware of the issue) and in doubt then I guess asking up front, pain
as it is, might be the best plan.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 16, 2023 06:13
 Subject: Re: error on minifigure
 Viewed: 35 times
 Topic: Price Guide
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Price Guide, Stuart9 writes:
  See


 
Gear No: bead032  Name: Bead, Minifigure Style Headgear, Helmet Darth Vader
* 
bead032 Bead, Minifigure Style Headgear, Helmet Darth Vader
Gear: Bead

 
Gear No: bead030pb01  Name: Bead, Minifigure Style Torso with Darth Vader Pattern
* 
bead030pb01 Bead, Minifigure Style Torso with Darth Vader Pattern
Gear: Bead



wow, never knew those figs had been inventoried! this catalog still amazes me

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 16, 2023 04:32
 Subject: Re: error on minifigure
 Viewed: 36 times
 Topic: Price Guide
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Price Guide, Nicolasamico37 writes:
  
 
Part No: 973ps7c01  Name: Torso SW Darth Vader Pattern / Black Arms / Black Hands
* 
973ps7c01 (Inv) Torso SW Darth Vader Pattern / Black Arms / Black Hands
Parts: Minifigure, Torso Assembly, Decor. {Black}

No, it doesn't have a standard Lego neck

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 16, 2023 04:30
 Subject: Re: error on minifigure
 Viewed: 40 times
 Topic: Price Guide
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Price Guide, yorbrick writes:
  In Price Guide, Rob_and_Shelagh writes:
  In Price Guide, legonoerden writes:
  Hello
i was going through a pile of starwars legos and i found this one. It looks like
the top of the body (neck) has been put on darth vader's helmet. I haven't
been able to find anything like it anywhere. Can it be worth anything, or has
it just been seen before. Thanks for the help

Clone parts


Aren't they from a pen?

OH you could be right there, I've never taken one apart but this one?

 
Gear No: 3805  Name: Darth Vader Key Chain with Pen Bead Elements
* 
3805 Darth Vader Key Chain with Pen Bead Elements
Gear: Key Chain: Star Wars: Star Wars Episode 4/5/6

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 16, 2023 04:20
 Subject: Re: error on minifigure
 Viewed: 37 times
 Topic: Price Guide
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Price Guide, legonoerden writes:
  Hello
i was going through a pile of starwars legos and i found this one. It looks like
the top of the body (neck) has been put on darth vader's helmet. I haven't
been able to find anything like it anywhere. Can it be worth anything, or has
it just been seen before. Thanks for the help

Clone parts

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 13, 2023 05:57
 Subject: Re: Fakes!!!
 Viewed: 96 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, Rob_and_Shelagh writes:
  In Buying, mungogerry writes:
  Most interesting part already is I can’t find one thing regarding fakes.
Not one topic or comment
Not one section whatsoever

If it’s there,it’s not obvious!

So today three fakes turned up.Seller hasn’t responded as yet but he may well
not even know,I’m trying to stay composed but I’m annoyed for sure.
Loose arm,one seems to have teeth🤷‍♂️🤷‍♂️,the other two don’t.One has faded
red part on torso print,other two have a more vibrant colour.All three heads
have an open hole underneath with a triangular pattern,every other figure I already
own and checked don’t have this.

So….. who else has been faked and what’s Bricklink or Lego doing about it?

As for Chinese sellers,AVOID!

Ps i would post photos but as usual there’s an issue with that

are you sure about the heads, there are different versions...
 
Part No: 3626a  Name: Minifigure, Head (Plain) - Solid Stud
* 
3626a Minifigure, Head (Plain) - Solid Stud
Parts: Minifigure, Head
[p=3626b]
[p=3626c]

Robert

and 1 more new one:

[p=28621]

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 13, 2023 05:55
 Subject: Re: Fakes!!!
 Viewed: 93 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, mungogerry writes:
  Most interesting part already is I can’t find one thing regarding fakes.
Not one topic or comment
Not one section whatsoever

If it’s there,it’s not obvious!

So today three fakes turned up.Seller hasn’t responded as yet but he may well
not even know,I’m trying to stay composed but I’m annoyed for sure.
Loose arm,one seems to have teeth🤷‍♂️🤷‍♂️,the other two don’t.One has faded
red part on torso print,other two have a more vibrant colour.All three heads
have an open hole underneath with a triangular pattern,every other figure I already
own and checked don’t have this.

So….. who else has been faked and what’s Bricklink or Lego doing about it?

As for Chinese sellers,AVOID!

Ps i would post photos but as usual there’s an issue with that

are you sure about the heads, there are different versions...
 
Part No: 3626a  Name: Minifigure, Head (Plain) - Solid Stud
* 
3626a Minifigure, Head (Plain) - Solid Stud
Parts: Minifigure, Head
[p=3626b]
[p=3626c]

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 11, 2023 04:49
 Subject: Re: Questions about condition expectations
 Viewed: 49 times
 Topic: Problem Order
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Problem Order, lukereiser writes:
  Based on the pictures do you agree they should have mentioned this in the condition
comments?


Yes of course! It's either a seller listing mistake (at best) or an attempt
to sell toy box junk as collectable Lego, you should not accept this.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 4, 2023 12:42
 Subject: Re: Amazing fees
 Viewed: 109 times
 Topic: Problem Order
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Problem Order, razorflan writes:
  In Problem Order, niko14 writes:
  Hi,
I ordered recently 900 items, for a total of 16.62€. The seller was applying
a packing fee of 2.5€, plus 0.25€ per lot. Given that my order including 74 different
types of items (= lots), I was expecting a total invoice of 16.62 + 2.5 + 74*0.25
= 37.62€. I received an invoice of 160.87€, because the seller split the 74 lots
in 538 ! For example, I ordered 100 bricks 1*2 white, all used, and the seller
considered them as 100 different lots!
He sent me a NPB, asking me to accept a penalty. I argued that it was not fair,
and asked him to simply cancel the order. I wanted to do it myself by selecting
the option "mutual agreement", and asked him if he agreed. But he waited
for several days to answer me, until the point this possibility (cancel the order)
was not accessible to me anymore. Now he is arguing that he can't cancel
the order, because it is written in his terms and conditions that he never cancels
orders.
I find the whole process (splitting lots to artificially increase fees, not answering
me until the deadline for cancelling ordered is passed, accusing me of not respectiung
his terms and conditions, etc...) totally unfair and dishonest. What could I
do? Except accepting a penalty, I cannot find any other option on the website
(sorry, I'm new on Bricklink).
Thanks in advance for your help.
Nico

It's great that your NPB was removed & well done for calling out this store.
I think it would only be fair if we could remove all 72 NPBs. For half of them
who were newbies it's too late they will never return, the rest should not
be punished for the seller's unfair methods.

Agreed, an email to those buyers from BL explaining what happened would be great.

As per other messages in the thread, if we had no firm orders until final price
known to buyer, then this sort of NPB wouldn't happen again and in theory
any NPB situations would be "real" ones where a buyer agreed the price,
ordered but didn't pay.

I really think it is time for BL to consider this. Not only is this fair to buyers
but also to the majority of sellers here who do not use "entrapment tactics"
with false cheap prices followed by add on charges.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 31, 2023 06:58
 Subject: Re: Amazing fees
 Viewed: 88 times
 Topic: Problem Order
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Problem Order, yorbrick writes:
  
  
Such a shop is a shame for Bricklink.

See the feedback: A lot of leavers who never came back to BL to buy elsewhere
Very bad for all user of Bricklink.

Bricklink do something about this sort of practice.

It is just another example of why BL needs to get into the 20th Century and implement
a policy that orders are not binding until a seller discloses all fees and shows
the total price for an order, at which point the buyer can agree with the price
and it becomes an order ready for payment or disagree and it is cancelled with
no possibility for either to leave feedback.

+1

and give "final warnings" to members that try such unfair trading scams

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 28, 2023 08:19
 Subject: Re: If your feedback number..
 Viewed: 38 times
 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In General, dillard. writes:
  My gas and electric bill 😞



lol, on that basis you could be the first member to wish for a load of negs

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 28, 2023 08:01
 Subject: Re: If your feedback number..
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 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In General, Witch writes:
  Hi. This is meant to be like a game, or like for fun. So if the amount of
your feedback numbers would have a personal meaning in your life, would the number
be closer to a. your age b. your shoe size c. your rent d. the amount of the
children you have e. the price of car/bike f. your salary g. number of movies
you have at home h. number of tries to get a job or i. something other, then
what? I hope at least 1 person could answer, thanks. Mine is closer to my shoe
size and less than my age.

Fortunately not my age, shoes size, rent and definitely not number of children!

For me it is an i. Pretty close to the number of miles my daily driver car has
done interestingly.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 28, 2023 07:00
 Subject: Re: Tell Me: What Do Sellers Want Most?
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 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In General, dcarmine writes:
  Most of you know that I am on the BrickLink Marketplace Panel group of which
Admin Tanja. We will be meeting next Wed, Feb 1, and I need some seller feedback
to share with the group.

During the last meeting we were told that the plan for seller tools was scraped
because what was being developed did not fit in with the plan for the new site.
(Yes there is a plan to write a new site). Yes, I am MORE than disappointed that
we, once again, are not getting anything new to help us.

So I am wanting your seller input that can get us a few things now, to work with
this site, to hold us over until the new site is done. My recollection is the
next two years.

I have a few pet peeves that I will be sharing, but I want to hear your annoyances.
I know they are many, hit me. I'll do what I can.

Post here or PM me, either way is fine.

Thanks
Donna Carmine

I would like

1. Any changes are fully tested by a representative group of users in a non live
environment before going live.

2. If any changes or upgrades are made live that should be done when there are
qualified staff online to roll back or fix any resulting problems (i.e not on
an overnight maintenance when staff then vanish for the weekend).

3. I would like a 24/7 follow the sun help desk where issues can be resolved
when the occur not put in someone's in tray.

The above would apply to the introduction of any proposed new site (currently
I have little confidence that would not kill BL). IMO 1-3 would have 10x the
value of a new site.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 21, 2023 06:47
 Subject: Re: Delivery UK-UK via Royal Mail
 Viewed: 33 times
 Topic: Shipping
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Shipping, Sakari13 writes:
  I have a number of orders that I've made on Bricklink, that remain stuck,
and undelivered in the postal system.

I've had one delivery via our regular Postman in two weeks.

Despite going down to my local Royal Mail Sorting Office this morning, nothing
was there that was from my Bricklink orders.

The conversation between The Postman at the sorting office went like this.

Staff are leaving in droves.
Royal Mail aren't replacing the staff who've left.
There isn't anyone to sort new packages arriving into slots to go out for
deliveries.

I asked how long this was going to go on for.

"Well it's not going to end anytime soon" was his reply.

My point is this.

TRACKED PACKAGES HAVE PREFERENCE FOR DELIVERIES.
1st Class post, doesn't receive preference over 2nd Class.

Please consider making this the only option currently available for deliveries,
or it's quite likely that your orders won't arrive for the foreseeable
future. Tracked will have some recompense if it is lost.

Result will be unhappy customers, and refunds for 'Lost' orders.

According to RM, they have problems in the following delivery offices:

Bracknell DO (RG12, RG42 and RG45)
Newent DO (GL18)
Port Ellen DO (PA42 to PA49)
Pulborough DO (RH20)
Sandhurst DO (GU46-GU47)
West Norwood DO (SE27)
Winterbourne DO (BS36)

Is yours one of those?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 21, 2023 06:39
 Subject: Re: Delivery UK-UK via Royal Mail
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 Topic: Shipping
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Shipping, Sakari13 writes:
  I have a number of orders that I've made on Bricklink, that remain stuck,
and undelivered in the postal system.

I've had one delivery via our regular Postman in two weeks.

Despite going down to my local Royal Mail Sorting Office this morning, nothing
was there that was from my Bricklink orders.

The conversation between The Postman at the sorting office went like this.

Staff are leaving in droves.
Royal Mail aren't replacing the staff who've left.
There isn't anyone to sort new packages arriving into slots to go out for
deliveries.

I asked how long this was going to go on for.

"Well it's not going to end anytime soon" was his reply.

My point is this.

TRACKED PACKAGES HAVE PREFERENCE FOR DELIVERIES.
1st Class post, doesn't receive preference over 2nd Class.

Please consider making this the only option currently available for deliveries,
or it's quite likely that your orders won't arrive for the foreseeable
future. Tracked will have some recompense if it is lost.

Result will be unhappy customers, and refunds for 'Lost' orders.

Which local sorting office delivers to your area?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 16, 2023 08:49
 Subject: Re: Anything interesting in this SW lot
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 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In General, Stuart9 writes:
  About to find and check these minifigures and their parts.

Anyone spot anything special in these, I’m not that familiar with all these similar
figures.

Apologies for the poor images.

Cheers

Didn't spot anything unusual but they are likely to be worth a case of rattler!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 15, 2023 03:53
 Subject: Re: A winter view in Cornwall
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 Topic: Off Topic
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Off Topic, Stuart9 writes:
  My favourite time in Cornwall, Winter.

A choppy but not stormy Perranporth today, grey and windy, no not me, the weather,
maybe both.

Awesome, we were there last summer.

I guess the Watering Hole wasn't open?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 11:03
 Subject: Re: Still prevalent today...
 Viewed: 33 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, peregrinator writes:
  In Buying, infinibrix writes:
  Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!

"A $3 handling charge applies to all orders for envelopes, padding, tape,
gas, waiting in line*, unforeseen medical expenses, wear and tear on automobiles
and footwear, storage, proper lighting, ventilation, Bricklink fees, PayPal fees,
etc."

*queue for the UK folks

If we charged for queuing in the UK everything would be unafordable
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 10:57
 Subject: Re: Still prevalent today...
 Viewed: 28 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, infinibrix writes:
  In Buying, Rob_and_Shelagh writes:
  In Buying, zorbanj writes:
  I think postage and shipping/handling are two different things that are often
conflated. Postage = the amount paid to USPS, UPS, etc. Shipping = postage paid
*and* other costs incurred to ship the order (packaging, tape, labels, driving
to the post office, etc).

When placing an order this is shown as "Shipping and Handling" but on
the invoice it is shown as just "Shipping". This is confusing and should
be changed to "Shipping and handling" in both places.



Nobody really needs to know the breakdown of the price, we don't breakdown the Lego into cost price, sorting and listing cost, storage cost, heat light and power, profit...

Shh its hard enough buying here as it is and you'll end up giving sellers
even more ideas/reasons for adding fees!!

LOL, I can think of a few more! Really the loser in this is BL as they only earn
fees on the sale of the Lego. The customer pays the invoice price however that
is broken down but as you say it just makes it harder for the buyer to arrive
at the buying decision so we (you and us alike) try and make it easy for him
and cut out all the complicated nonsense

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 10:51
 Subject: Re: Still prevalent today...
 Viewed: 31 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, infinibrix writes:


  Your massively over thinking it.... I don't think many sellers are necessarily
sitting there with a calculator and adding 5% to each part to cover paypal fees,
3% to cover Bricklink fees and whatever % to cover picking and processing time.
At the end of the day A seller doesn't need any particular reason to justify
how much they charge on any given part from one week to another and so to assume
paypal fees are having a big influence over a sellers pricing strategy is rarely
the case. For instance if a seller increased their parts by 20% overnight would
there need to be a justified explanation as to their reasoning for doing so?
All sellers set their prices differently anyway?

The simple argument being made is that if a seller isn't happy with the profits
being made after fees then simply increase your prices to compensate rather than
trying to add fees after purchase as there is no justified reason for doing so
and the only reason sellers continue with this poor practice is because they
know it gives buyers the false perception that they are cheaper than they in
fact are!

Exactly that.

Also, another way we look at Paypal fees is: "does offering Paypal make us
more extra profit after paying the costs that if we did not offer Paypal?

For us the answer is yes so the Paypal fees are self-funding.

Same as "does selling on BL and paying BL fees generate more profit than
not selling on BL?".

Obviously yes otherwise we would not still be here after all these years.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 10:14
 Subject: Re: Still prevalent today...
 Viewed: 32 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, zorbanj writes:
  I think postage and shipping/handling are two different things that are often
conflated. Postage = the amount paid to USPS, UPS, etc. Shipping = postage paid
*and* other costs incurred to ship the order (packaging, tape, labels, driving
to the post office, etc).

When placing an order this is shown as "Shipping and Handling" but on
the invoice it is shown as just "Shipping". This is confusing and should
be changed to "Shipping and handling" in both places.


Terminology varies. Shipping is commonly referred to here as P&P (postage and
packing). But yes, the important number for the customer is the "total shipping
price". Postage is just one of the costs to the seller. Nobody really needs
to know the breakdown of the price, we don't breakdown the Lego into cost
price, sorting and listing cost, storage cost, heat light and power, profit...
we just quote the price. What the customer needs to know is the price of his
order including shipping so he can compare it to the price offered elsewhere
(as well as considering other non-price factors in his sourcing decision).

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 09:55
 Subject: Re: Still prevalent today...
 Viewed: 36 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Buying, infinibrix writes:

  Implementing the cost of packing materials and/or a small handling fee into your
shipping cost is standard business practice! We all know that it costs the seller
more than just the actual shipping cost to process the buyers order and so it
stands to reason not to expect to only pay the exact shipping cost? The buyer
only needs to know and wants to know a flat rate shipping/handling fee, they
don’t need to know or care to know an in depth breakdown of Shipping cost, packing
materials, processing time etc etc..

A single combined shipping/handling fee makes it simple to understand and so
what’s to be peeved about? Almost anywhere you buy from online operates there
shipping charge in this way and as long as it’s not extortionately above actual
shipping cost then I see no problem!

Agreed and as long as it is clearly stated. Usually the price of the Lego is
more than the shipping but nobody seems interested in the seller breaking down
the price charged for the Lego

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 09:43
 Subject: Re: Still prevalent today...
 Viewed: 32 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Buying, LeeGo73 writes:
  In Buying, Rob_and_Shelagh writes:
  In Buying, popsicle writes:
  the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.

Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns

In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.

I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.

-popsicle

For all my time here, this has been the biggest issue raised by buyers on the
forum.

Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.

That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.

Robert

'just put the charges into the prices' would include the fees for paypal
I assume.

This would be unfair to a large portion of the buyers within the EU who have
the option to pay with IBAN (if the seller has this activated). With IBAN there
are no fees. Why would a buyer paying with IBAN be confronted with higher part
prices that include the paypal fees?

Sellers who are not charging additional fees, but rather hide these in inflated
shipping costs or increased part prices are actually overcharging buyers who
pay with payment methods without cost (like IBAN).

Automatic checkout makes all costs clear before you place the order. But unfortunately
it's not possible in BL to add fees based on a payment method that combines
a fixed value and % of total order. It is possible for the % of total order part,
it's the fixed value that cannot be added for any given payment method.

We see Paypal fees just as an overhead, like a cost you pay for attracting the
order by offering Paypal. Typical part price might be 10pence, it is not possible
to even think about adding 0.03p to the price of the part to cover fees, rounded
to the nearest penny my part price will still be 10pence. If I were selling expensive
sets, OK 3% might make a small difference but I would still eat the cost, it
would not impact my prices, just my net profit.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 07:08
 Subject: Re: Still prevalent today...
 Viewed: 36 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Buying, EmblaRonja writes:
  That said I agree with many others who say just put the charges into your
prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.


Ha ha - this isn't true for the most states in US you have your sales TAX
after that. In EU we don't - instead we have VAT included in sales price.

Just accept there are differences in a global market.

/Niclas


of course markets have their differences. That should not get in the way of the
buyer seeing the final price before he buys so he can compare the offers from
different markets easily before making an informed purchase decision.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 13, 2023 06:11
 Subject: Re: Still prevalent today...
 Viewed: 52 times
 Topic: Buying
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, popsicle writes:
  the added after-commitment costs through inflated shipping or additional charges,
sometimes both. At least with some vendors using the invoice method.

Example: Just paid a member within the EU, for some heads. Having never transacted
with this member before, I initially thought the price good. Silly me. At least
they only used one of the two available "additional charges" columns

In moving forward, what I typically do is create a note for the member (collected
quite a few over the years) so that the next time I am pondering a buy with them,
I’ll know to factor these types of costs (shipping rate and additional charges)
before pulling the trigger. For me it’s that simple.

I gotta say though, that it's been buyer experiences like this, that have
motivated me early on to structure our selling practice with no additional charges
and low shipping costs, to the point that we often subsidize the shipping by
a small amount. I'd rather bake any ancillary costs into our prices than
hit the buyer with them afterwards.

-popsicle

For all my time here, this has been the biggest issue raised by buyers on the
forum.

Majority of orders now go through auto checkout so for those orders, if sellers
put on additional costs at least the buyer can see the final price before committing
to the order (or not). Given this exists maybe it is time for BL to call time
on charges added to orders after the buyer has placed the order. This could easily
be done by forcing all non automated checkout orders to quote.

That said I agree with many others who say just put the charges into your prices,
we have always done that in our store. Total price = parts as priced + shipping
as stated.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 12, 2023 08:23
 Subject: Re: Royal Mail confusion, how unusual
 Viewed: 38 times
 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In General, Stuart9 writes:
  Guess what, package just arrived 5 minutes ago, haven’t opened it yet.



What does tracking say?
  


In General, Stuart9 writes:
  Checked a tracked parcel from Sweden yesterday and it told me it was in transit
in the U.K.

The map showed it to be in London.

Checked today and it’s now just leaving Sweden but data dated 8/1/23.

????
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 12, 2023 04:35
 Subject: Re: Royal Mail confusion, how unusual
 Viewed: 47 times
 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In General, Rob_and_Shelagh writes:
  In General, Stuart9 writes:
  Checked a tracked parcel from Sweden yesterday and it told me it was in transit
in the U.K.

The map showed it to be in London.

Checked today and it’s now just leaving Sweden but data dated 8/1/23.

????

My guess is that it was scanned in at the airport in Sweden and marked as leaving
Sweden on the system (although actually just handed over to the air carrier)
and the system then defaults to showing its destination airport as the current
location. Be interesting to see if the tracking changes again before it leaves
London (airport).

Robert

Hmm, wondering now if this has something to do with RoyalMail's announcement
last night.
https://www.bricklink.com/message.asp?ID=1386826
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 11, 2023 07:06
 Subject: Re: Royal Mail confusion, how unusual
 Viewed: 67 times
 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In General, Stuart9 writes:
  Checked a tracked parcel from Sweden yesterday and it told me it was in transit
in the U.K.

The map showed it to be in London.

Checked today and it’s now just leaving Sweden but data dated 8/1/23.

????

My guess is that it was scanned in at the airport in Sweden and marked as leaving
Sweden on the system (although actually just handed over to the air carrier)
and the system then defaults to showing its destination airport as the current
location. Be interesting to see if the tracking changes again before it leaves
London (airport).

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 10, 2023 08:02
 Subject: Re: 30 percent off all aircraft and cockpit parts
 Viewed: 28 times
 Topic: Sales
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Sales, Taz21 writes:
  Sale ends tonigt

https://www.allcarindex.com/production/italy/toni-gt/
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 10, 2023 05:16
 Subject: Re: Really bricklink... (Canada Tax)
 Viewed: 47 times
 Topic: Taxes
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Taxes, SylvainLS writes:
  In Taxes, Nubs_Select writes:
  […]
I mean most stores are already collecting it so they still get it but now I'm
going to have to do a confusing year again with gst/hst remittance based off
of forecasted tax I'm going to collect this year and then if halfway thru
the year bricklink decides its finally time to collect tax its going to be more
headaches to sort everything out again

“forecasted”
You’re remitting taxes that you haven’t yet collected?

In UK self employed have to pay "forecasted" income tax based on the
previous year's income which can mean paying tax on money you haven't
earned if you have a bad year after a good year. You get it back but they use
your money!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2023 08:48
 Subject: Re: Tracking information
 Viewed: 34 times
 Topic: Shipping
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Shipping, figflipper writes:
  Hello everyone,
I’m brand new to selling on Bricklink. I’ve sold on other online platforms for
years. I recently received my first two Bricklink orders and shipped via PirateShip.
Is there a way to automatically provide tracking to the buyer or do we just copy
and paste to an email for them? I appreciate any help with this. I just want
to provide a seamless experience for my customers.

Scott

Go into the actual order. Right at the bottom of screen you will find "edit
order"; in there you can add the tracking info.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 9, 2023 08:32
 Subject: Re: Shipping zones clarification for the UK
 Viewed: 26 times
 Topic: Help
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Help, pcthurman writes:
  I would like to place an order in a UK store. The store's splash page has
the shipping prices listed but they do not list which countries are for each
zone.
Can someone from the UK please tell me what zone the US would be in and what
the shipping may cost for an order weighing 631.58g please?

Thank you,
Cass T

Shipping from UK is dependent on both size/dimensions of packet as well as weight.
The size/dimension will also contribute to the weight of packaging which only
the seller can tell you depending on how he packs the order. There are also different
shipping services available. Always ask the individual seller for a shipping
price. Does he have quote enabled?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 5, 2023 05:33
 Subject: Re: Buyers asking for a discount
 Viewed: 76 times
 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In General, SDF_Bricks writes:
  I price my items rather low (for a quick sale) and yet, occasionally, some potential
buyers still ask for a 10-20% discount. This at times is really irritating/offending.
What most buyers fail to comprehend is that, by the time I factor in BL/Paypal
fees and others, I'm already 20% down from the listed price.

How do you guys deal with this? Is there a point in answering at all such 'unreasonable'
requests.

We always reply as in many cases we still get the order if we decline discount
but remain polite and give proper customer service.

Our response is always something like: "Thank you for your request but we
do not give discounts off our listed prices as we have many returning customers
who pay the asking price. We think it is fair to offer everyone the same price."

Ever since we started selling here we have stuck 100% to this. Bricklink is not
(currently) an auction site.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 4, 2023 10:36
 Subject: Re: Nature adapting
 Viewed: 38 times
 Topic: Off Topic
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Rob_and_Shelagh (26315)

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Store: YELLOW FARM BRICKS
In Off Topic, Stuart9 writes:
  How’s this for coping with a problem.

https://www.bbc.co.uk/news/av/uk-england-derbyshire-64165953

Amazing.

It has learnt the foxtrot!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 4, 2023 08:50
 Subject: Re: Can You Just Sell New & Used Lego Sets?
 Viewed: 64 times
 Topic: Selling
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Store: YELLOW FARM BRICKS
In Selling, killi writes:
  I want to do a general clear out of my Lego new and used sets. I was thinking
of selling them on Bricklink. But I would only have a small amount of stock and
wouldn’t be selling anything else (ie, minifigs, loose bricks etc). Is this allowed
on Bricklink?

Yes, that is fine. You just need to upgrade to a seller account.
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 2, 2023 06:18
 Subject: Re: Can you help me identify this window?
 Viewed: 36 times
 Topic: Help
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Store: YELLOW FARM BRICKS
In Help, kobalt writes:
  Hello,
I can't locate this item in bricklink database. Do you have any idea?
Thanks.

 
Part No: 2352b  Name: Windscreen 2 x 4 x 3 Frame - Hollow Studs
* 
2352b Windscreen 2 x 4 x 3 Frame - Hollow Studs
Parts: Windscreen

Windscreen, not window

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 31, 2022 06:43
 Subject: Re: Scammed!
 Viewed: 58 times
 Topic: Problem Order
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Store: YELLOW FARM BRICKS
In Problem Order, MihaG writes:
  In Problem Order, yorbrick writes:
  In Problem Order, MihaG writes:
  I placed order in bricklink store located in belgium with almost 1600 feedback,
on 7.12.

Can I post name of his store?

You have already identified the seller, through the feedback.

  I've paid 240€ for order + shipping via iban (bank transfer).

He said he will ship order on monday (12.12). He didn't so I contacted him,
he said 2 days later he shipped order and changed order status to shipped. After
that i asked his FEW times for tracking info and he is ignoring me now..

Did you pay for tracking? 10 euro for international with tracking doesn't
seem much although this obviously depends on what you ordered. And international
postage is slow over Christmas especially if items go through customs handling.

It is also a busy family time, it could well be the seller takes a break over
Christmas and so doesn't reply.

  I filed NSS and gave him negative feedback, because I saw someone else did the
same few days ago.

Just because someone else says it, it doesn't mean it is true. If the seller
shows the postal receipt to BL, the NSS should be removed.

  Should I contact police or anyone else? Can bricklink admins help?

BL admins have already been informed as you have filed an NSS.

  I lost 240€ and this guy will keep doing this..

I just started my shop and I bought some sets from him so I can part them out
and expand my store didn't expect to get scammed by someone who has 1600
feedbacks..

He charged me 50€ for 2.2 kg package. He said that tracking is included and he
will send me tracking info! Which he never did!

I would be glad to get package and remove NSS, but he is ignoring me...

Just in case, have you looked at the order detail recently? He "might"
have just updated the order with the tracking number and not bothered to answer
your message. From feedback sadly I would not put too much hope on this but it
is worth checking. BTW, where did you see he got 1600FB he has not, did you read
his feedbacks?
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 31, 2022 06:20
 Subject: Re: Scammed!
 Viewed: 79 times
 Topic: Problem Order
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Store: YELLOW FARM BRICKS
In Problem Order, MihaG writes:
  In Problem Order, Maaslander writes:
  In Problem Order, MihaG writes:
  I placed order in bricklink store located in belgium with almost 1600 feedback,
on 7.12.

Can I post name of his store?

I've paid 240€ for order + shipping via iban (bank transfer).

He said he will ship order on monday (12.12). He didn't so I contacted him,
he said 2 days later he shipped order and changed order status to shipped. After

Sorry but not much use in hindsight - always read negative feedbacks before buying
and never send money via bank transfer to buy something from someone you don't
know/trust. What to do now? Contact your bank for advice, I hope this gets resolved
for you.
Robert

  
  
  that i asked his FEW times for tracking info and he is ignoring me now..

I filed NSS and gave him negative feedback, because I saw someone else did the
same few days ago.

Should I contact police or anyone else? Can bricklink admins help?

I lost 240€ and this guy will keep doing this..

I just started my shop and I bought some sets from him so I can part them out
and expand my store didn't expect to get scammed by someone who has 1600
feedbacks..


If you paid with paypal, you can claim your money back! wich store is it?

I've paid with bank transfer.

Store name: gy_bricks

usernamee: belgiumbricks
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 7, 2022 06:22
 Subject: Re: Yellowed bricks - acceptable as Used bricks?
 Viewed: 59 times
 Topic: Selling
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Store: YELLOW FARM BRICKS
In Selling, keithmcgibbon writes:
  I am putting together my used set Star Wars Republican Attack Gunship for resale
- but a lot of the white parts are discoloured. This is the image of them after
soaking in hydrogen peroxide (3%) overnight. Given they are still discoloured
I wonder if they are fit for resale? Is quite pricy to replace the lot, but
I don't want to disappoint the buyer! Any views on the best way to proceed?
Thanks

It is OK to sell faded used parts either as parts or in sets as long as the description
of the item for sale accurately describes the condition. You can use the extended
description and include words such as "many of the white parts yellowed/faded
but otherwise good condition". Obviously price accordingly.. IMO taking off the
price of replacing those parts would be a good basis.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 3, 2022 08:20
 Subject: Re: Instand check-out, aAdd tracking, how to?
 Viewed: 22 times
 Topic: Technical Issues
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In Technical Issues, Bricks_And_More writes:
  Trying to add tracking costs for international letter shipping when the order
amount is over 75 euro's. But everytime i check the (world)checkbox and save,
when i go back it's unchecked.
Also the other world checkbox below is checked and stays checked. Hopefully you
understand what i am saying..

Just had an order above 75 euro's and the tracking is not added. What am
i doing wrong?

Where was the order shipping to? You have 3 shipping zones EUR1, EUR2 and World.
Your setting to add tracking is only for World zone (i.e. if your order was for
zones Eur1 or 2 it would not be added). If the order was for World, then sorry
I don't know why it didn't work.

Hope this helps
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 2, 2022 05:09
 Subject: Re: So THAT'S why they added My Collection
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 Topic: General
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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In General, yorbrick writes:
  In General, crazylegoman writes:
  I suppose the recent addition of the My Collection feature makes a bit more sense
now... at least from the company's perspective.

David

Presumably this will be a one off reward. Otherwise if you get more points for
having more sets, I have them all.

I wonder what the point of collecting the data is - maybe to try to work out
how much people are buying from lego online and instore (via their vip account)
vs purchasing elsewhere, to see if they can increase the former and decrease
the later?

I don't think the data sample will be that significant. How many people will
(correctly) list their collection on Bricklink as a percentage of collected sets
on the planet? Any guesses, 0.001% perhaps?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 1, 2022 11:32
 Subject: Re: My Collection - an absolute useless feature
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Rob_and_Shelagh (26315)

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In Off Topic, Leftoverbricks writes:
  I like the idea of MY Collection: a place to keep track of parts, especially
when you are a MOC-er, like me.

Unfortunately it looks like this was 'developed' and written by someone's
11 year old nephew 'who is smart with computers'.

ONE
Wouldn't it be nice and very useful (and logical) if you could add a recent
Bricklink order you placed to your collection? Sure!
But you can't.

TWO
OK, I'll try something else: the import function. I downloaded my recent
orders as a XML and CSV. Now I can add all those parts to my collection!
Unfortunately, you can't, it just doesn't work.

THREE
^ I see, too bad. But let's try a wanted list. You can download a wanted
list as XML file. Now I upload this to my collection, easy peasy lemon squeezy,
right?
Oh my, it won't import.

So what's left of this feature?
Nothing.
What you can do is part out a set to your collection. It does it quickly,
hooray! But then? All you get is a list of parts (maximum 200 per page) but you
can't do anything with it.

You cannot:
- sort
- search
- add notes about location
- perform any other operation upon the items in your collection

The only thing you can do is binge watching your parts. I have around 131,198
parts in my collection (according to Rebrickable, a great site!). And this is
only from sets I own. I own another 200,000 parts from Bricklink orders (rough
estimate).

Basically it comes down to netflixing / binge watching your parts. 200 per page,
300,000 parts divided by 200 is 1,500 screens to watch. Click next screen. Click
next screen....

For some reason I get the idea that Bricklink, owned by the largest toy company
in the world - which we all love, otherwise we weren't here - doesn't
take us seriously.

My hands are itching to offer myself as a software developer at Bricklink but
I'm afraid I have to talk to that nephew of 11 year old.

Sarcasm included, but really....

Martin

I was wondering where this feature came from and what it is for. My first guess
was that it could potentially be for uploading inventory without opening a store
then someway offering that inventory for sale offsite avoiding seller fees but
then... perhaps not the idea!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 29, 2022 04:02
 Subject: Re: Is this a bad Quality?? The Grand Piano
 Viewed: 41 times
 Topic: LEGO products
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In LEGO products, singhmp77 writes:
  Hi All

Though pictures not that clear but can see the light passing though?? This is
just the first 3 bags of the Grand Piano.

Even the Tan bricks are of different shades.

I have never seen that spacing between the bricks ever.

Is this ok??

Thanks

Paul

If it was my set I would send the exact same pictures and question to LEGO customer
service for comment.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 24, 2022 10:31
 Subject: Re: error between two orders
 Viewed: 32 times
 Topic: Contests
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Rob_and_Shelagh (26315)

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In Contests, Nicolasamico37 writes:
  I think we are dealing with a child. Her first feedback (and a NPB) mentioned
that !

possibly, I spotted that on the FB but that is a separate issue to resolving
the payment to the sellers.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 11, 2022 11:03
 Subject: Re: Blocking a buyer based on other external tr
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 Topic: Selling
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In Selling, Hagbart writes:
  Dear Bricklinker

Just a general question of preventive blocking a buyer from my store, as prior
joining Bricklink I had some transactions with that buyer and he always tried
to cheat on the payment or complained about the prices.

Can we just cancel a transaction and block him to avoid facing the same problems?

Please advise how I shall handle his order or request for a cancellation?

If you have already received the order then there is no way to block it. You
would have to cancel the order if you don't want to sell to him... of course
this opens you up to getting bad feedback which I would say is quite likely in
this case. Maybe better to supply the order, see how it goes and stoplist the
buyer for future orders if you have any problems.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Oct 20, 2022 06:36
 Subject: Re: This time I am really back !
 Viewed: 61 times
 Topic: New Stores
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In New Stores, Slim_Pickins writes:
  It would appear that the impossible was indeed possible.

With help from admin I have now been fully resurrected.

Now I have to change the settings (esp the postage costs) and add some inventory
again.

This time there is no doubt that I am for real

Slim

WOW, great to see you back Slim!
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Aug 22, 2022 04:31
 Subject: Re: A nice inside PC scenery
 Viewed: 49 times
 Topic: My Own Creation
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In My Own Creation, 1001bricks writes:
  What a good idea to invent a scene behind the PC glass!

I can imagine crazy, fun and creative ways to use the empty space.
Note you should create while respecting some sufficient air flow...

Higher res here:
https://i.redd.it/dbcd1vt3ukm31.jpg

That looks like a whole new approach to antivirus is needed
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: May 12, 2022 04:47
 Subject: Re: Advice please...
 Viewed: 50 times
 Topic: Help
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In Help, Brickopedia writes:
  Dear Experts

I have a seller, who, for the 2nd time is claiming a package did not arrive.
(UK to UK) As I have only ever had four go missing in way over 3000 orders I
am righty suspicious. I messaged three other buyers who have all had the same
experience. Now, other than stoplist him, the packages sent are under £20 and
therefore insured up to that amount but they are obviously doing this scam regularly.
Can he be reported somewhere? I don't want other buyers to suffer. Also,
would you call them out?

Thank you in advance.

Contact Royal Mail. If this is a scam they will have likely received multiple
claims for lost mail to this address. Tell them you believe this is mail fraud
which is a criminal offence and that you will provide any evidence to support
their investigation. If it is not a scam then they likely have a rogue postman
which they need to investigate and your evidence may help.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Apr 23, 2022 05:18
 Subject: Re: shipping cost
 Viewed: 48 times
 Topic: Shipping
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In Shipping, yelush writes:
  How can I know how much does the shipping cost before I order the lego set?
It is written that shipping and handling fees will be seen on the invoice.
Am I not committed to buy the product if the invoice is already issued?

If the seller does not offer automatic checkout showing the total price including
shipping you should ask the seller for a shipping quote before ordering. If you
get no response buy elsewhere, do not place an order without knowing the price.
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Apr 12, 2022 10:49
 Subject: Re: Gramma can't figure out this part 😀
 Viewed: 35 times
 Topic: Searching
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In Searching, MommaPenguin writes:
  Good morning!

I'm a Gramma trying to take a 40 gallon tote of 25 years of bricks and sort
them back out into actual sets to assemble. When I come across a decorated brick,
usually I can figure out which set it belonged to, but this one has me stumped.
I've asked my grandson, the latest to play with all the Lego's, and it
doesn't look familiar to him. Any help is appreciated.

The sticker is on 3008- 1x8 white brick, and I've tried everything *I* know
of for searching, but I'm also a rather new AFOL, so seeking your help as
more experienced experts, please!

Thanks for any help you can provide.

Lori, a.k.a. Momma Penguin 🐧 ❤️


Looks like this one but with the sticker poorly placed..
3008pb163
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Apr 2, 2022 03:50
 Subject: Re: All these years of shipping packages abroad
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In Off Topic, popsicle writes:
  ... I’ve remained fuzzy about more than a few things. You know those nagging
somethings you’re gonna take a few minutes to figure-out sometime, but
never do? For example: everytime I shipped a package to our cousins across the
pond, I wondered: what constitutes England, Great Britain, United Kingdom and
the British Isles?

Carried the thought awhile, that it might be an outdated term or two the postal
system still used. Apparently not.

England is England. Great Britain is England, Scotland and Wales. United Kingdom
encompasses the aforementioned plus Northern Ireland. Hence the rather confusing
shipping label term “The United Kingdom of Great Britain and N. Ireland”
leaving out the Republic of Ireland, as of 1922. But to confuse further, the
term “British Isles” is all the aforementioned mentioned plus the Republic of
Ireland. Reinstated, I guess.

In my pitiful defense, though I lived and worked many years in northern Europe
(1979-95) I never spent time in the UK beyond the occasional stopovers. Just
thought I’d hang my ignorance out there to take a swing at. Call it penance

-popsicle

That's a good summary! Fortunately for us the postal system (RoyalMail) basically
covers the whole United Kingdom as one entity so we don't need to worry about
the different countries when posting. There are some further complications though..
notably the Channel Islands (ie, Jersey, Guernsey, etc) are a separate tax authority
and require customs documentation on packages just like shipping outside UK.
If we venture outside of RoyalMail and use courier services then they make their
own rules and charge different rates depending on destination so for example
Scottish Islands can be more expensive to ship to. We might be small but we know
how to make things complicated

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 28, 2022 08:59
 Subject: Re: Seller status denied
 Viewed: 141 times
 Topic: Selling
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In Selling, Dormouse75 writes:
  I applied to become a seller because they have said I have another account, which
I don't. My boyfriend however does. I have emailed and messaged admin team
to see what we can do and I don't seem able to get a response from anyone.
And now all emails I sent and received have literally vanished from my email
account.
What am I doing wrong.

You have a store (currently closed) on the account you sent this message from
... you can only have one store.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 17, 2022 05:26
 Subject: Re: Oooops!
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In Off Topic, SimplyBricks writes:
  In Off Topic, Rob_and_Shelagh writes:
  In Off Topic, SimplyBricks writes:
  https://digitaleditions.telegraph.co.uk/data/911/reader/reader.html?#!preferred/0/package/911/pub/911/page/25/article/281592

Oooops, I don't have a subscription to the Telegraph..

Robert

You shouldn't need one for this article!

It seems you do to access it via the link you gave which (if you don't have
a subscription) directs you to the subscriptions sign up page.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 17, 2022 04:37
 Subject: Re: Oooops!
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Rob_and_Shelagh (26315)

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In Off Topic, SimplyBricks writes:
  https://digitaleditions.telegraph.co.uk/data/911/reader/reader.html?#!preferred/0/package/911/pub/911/page/25/article/281592

Oooops, I don't have a subscription to the Telegraph..

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 8, 2022 06:29
 Subject: Re: Price 200% up after quote request
 Viewed: 134 times
 Topic: Selling
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In Suggestions, firelordi writes:
  Seller does not respond to quote request.
After this expired, the article price was increased by 200%.
Is it normal and fair or how do you see it?

Not responding to a quote request is bad form and frankly rude. Unless the seller
was incapacitated in some way then he should respond to quote requests or not
offer the service IMO.

Changing prices is a seller/business decision and is normal. Fair? not sure but
it is not unfair as the buyer simply has a choice not to buy.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 4, 2022 03:25
 Subject: Re: Some "Sales" are funny and can be costly
 Viewed: 103 times
 Topic: General
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In General, DanialR writes:
  In the past few weeks, I have run into some fun things people do when they are
having a sale.

Last week the price was $10.

Over the weekend a 27.85% off sale and the price is $10.32.

Today there is no sale going on and the price is $10.

In more than one state in the US it is a violation of consumer laws. You cannot
raise prices, then advertise a sale that results in the price being the same
or higher than the pre or after sale prices. Fines can be in the thousands of
dollars.

Personally, I don't care if you do this type of pricing. I price track Lego
items over $5-7 that I am going to buy and have a list of stores that won't
get my business no matter how big a sale they are having because I know they
game their pricing.

I point it out as a warning that it not just sales tax laws that we have to follow
if we are selling on a marketplace platform. The consumer laws in your State/County/City
have to be followed or your business could become quite costly.

I have a friend who was selling craft items on an online platform. One of their
customers was not happy with an order and didn't like PayPal's resolution
so they filed a complaint with the county they did business in. It cost them
over $5,000 when the county/state was done. Multiple years in business without
a business license, B&O taxes for 3 years + fines for not having paid the B&O
taxes.

It wasn't just the federal government that pushed for the $600 IRS reporting
rules.

Some here believe rules of business do not apply to them or that they are not
even businesses despite purposefully buying goods for resale. Fake sales and
pricing games are just one aspect. Illegal store terms are more of a problem
IMO. If it was not possible to get a refund via Paypal for non-receipt for example
I think a number of these sellers would have had the authorities investigating.
Check sellers' terms carefully, check feedback before buying and pay using
a protected method. Fortunately rogue sellers are a minority here though but
I think BL could do more to remove obvious abusers.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 9, 2022 03:44
 Subject: Re: Sometimes I wonder... (lame joke)
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In Off Topic, novabrick writes:
  
 
Minifig No: trn102a  Name: LEGO Loco Super Station Master with Red Plastic Cape
* 
trn102a LEGO Loco Super Station Master with Red Plastic Cape
Minifigures: Train
Marked for Deletion

Why isn't this guy called Super Conductor?


Because he has no ticket machine?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 9, 2022 03:10
 Subject: Re: Fraudulent chargeback claim
 Viewed: 58 times
 Topic: Help
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In Help, Adjour writes:
  
  I am debating whether or not to contact the buyer, especially since a positive
feedback was left about the item, and the buyer has a lot of positive feedback.
However, my only concern it whether this is appropriate in case I need to file
a lawsuit against the buyer.

To be blunt, this is beyond silly. Contact the buyer, like yesterday.



+1

  Keep in mind this might be a spouse or other family member having a falling out.
Weird things happen during divorces etc.

Indeed and how can contacting the buyer with a reasonable question about payment
be detrimental to any future action? I'm not a lawyer but NOT CONTACTING
the buyer would seem like giving the buyer some defense especially if he were
to claim nobody told him there was a problem.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 8, 2022 10:23
 Subject: Re: Show me yours and I'll show you mine...
 Viewed: 36 times
 Topic: Selling
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In Selling, popsicle writes:
  In processing an order, the Number of orders in this store (60)
caught my attention. It got me thinking, what are some of our repeat buyer stats?
Not given it much thought before, nor do I know what to make them now I’m thinking
about it

What do yours look like, or have you even given thought to the subject?

We consider repeat buyers a very important stat.

Our top 10 currently stand at (in number of orders)

330, 200, 179, 155, 128, 124, 120, 106, 104, 98

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 8, 2022 06:05
 Subject: Re: Fraudulent chargeback claim
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 Topic: Help
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In Help, sputnikcharlie writes:
  I am a new seller on Bricklink, just a few sales yet, and would like some help
with a possible fraudulent claim against me.
I have just received a chargeback claim from PayPal, which was filed through
the buyer's bank, claiming an "unauthorized transaction" took place, and
requesting all the money back. Because this was done through the bank and not
PayPal, PayPal's seller protections does not apply, and all they can do is
to act as mediator between myself and the buyer's bank. I have provided PayPal
with all the necessary proof that the sale was legit, which they will forward
to the claimant's bank.
I don't want to go into too much detail as the case is still open, but I
can confirm that the buyer's Bricklink and PayPal addresses match, that I
have proof of delivery from the shipping company, and that the buyer left a positive
review on my Bricklink account. Despite all this, the buyer's bank could
still side with the claimant and I would find myself swindled out of almost $400.
Has anyone had to deal with something similar? If so how did you handle it? What
was the outcome?
Does anyone have any input on how to safeguard against this?
I find myself crying about this situation, and I feel like a fool.
Any help if very much appreciated.

This has happened to us a couple of times in the past. In both cases it turned
out that the buyer was unaware of the chargeback which had been initiated by
the bank without his knowledge. I would urge you to politely contact the buyer
directly and ask him to advise what happened and if necessary make a new payment.
Hope this is the case and not fraud in which case you my need to contact the
authorities.

Hope this helps
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 7, 2022 06:51
 Subject: Re: HP Owl - colour?
 Viewed: 59 times
 Topic: Catalog Identification
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In Catalog Identification, tpr writes:
  In Catalog Identification, tpr writes:
  Hi

 
Part No: 92084pb01  Name: Owl, Angular Features with Black Beak, Yellow Eyes, and Tan Chest Feathers Pattern (HP Pigwidgeon)
* 
92084pb01 Owl, Angular Features with Black Beak, Yellow Eyes, and Tan Chest Feathers Pattern (HP Pigwidgeon)
Parts: Animal, Air

Are the chest feathers and area surrounding the eyes actually tan?

Looks more of a light bluish grey to me

Thanks

tpr

Hi again

Checking further, if you look at sets this item comes in, and the pictures in
the catalogue, there appears to be 2 different prints. A tan one, and a Light
Bluish Grey (?) one.

The area around the eyes looks printed differently as well

tpr

Just checked our inventory, ours look like light bluish grey too.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 1, 2022 06:05
 Subject: Re: Customs failed item returned
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 Topic: Shipping
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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In Shipping, HappyBricksUK writes:
  Hi,

I am based in England and my shipping set to UK only.
A customer from overseas contacted me as he wanted a figure I had, I explained
I only shopped within UK, but he really wanted the figure so I agreed to ship
at his cost.
After a month of the item not arriving it was returned to me saying customs had
failed, despite me putting all the info on the package etc.
I am offering a complete refund including the postage he paid but he is saying
he wants me to post it again and he'll risk it!!.
What should I do? I don't want to be in a position where I have to refund
and I've lost the Lego??
Any advice appreciated x

Did you put the customs information into the RoyalMail system digitally or just
hand write a CN22? I believe the customs info now needs to be digital.
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 23, 2022 10:58
 Subject: Re: Anyone recognise this?
 Viewed: 40 times
 Topic: Help
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In Help, John_Miller writes:
  This part is used in Akiyuki's Train Loader mechanism anyone know the part
number?

 
Part No: 41531  Name: Cylinder 4 x 4 x 1 2/3 with Pin Holes and Center Bar
* 
41531 Cylinder 4 x 4 x 1 2/3 with Pin Holes and Center Bar
Parts: Cylinder

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 17, 2022 10:45
 Subject: Re: New UK Prices on PAB cups
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 Topic: LEGO products
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In LEGO, cosmicray writes:
  In LEGO, Rob_and_Shelagh writes:
  In LEGO, calsbricks writes:
  Effective 1 Jan 2022 large cup prices have increased from £11.24 each to £14.24
each (That is on using returned cups). 30% ish hike


Hmmmm

That could be good news for Bricklink stores other than those that source inventory
from PAB walls of course!

Robert

Looking at it from the other end of the telescope ... If you sell it here, for
the same price you had it listed for 12 months back, your return today will not
buy what it would have bought 12 months ago. Think about that.

The price guide does not take into account inflation. Actual buying power is
varying from country to country (which also isn't being considered).


Very true, with inflation your inventory is worth less in terms of spending power
when liquidated. Here in UK we have not seen big inflation for decades, many
sellers will never have experienced its effect.

Robert (who unfortunately is old enough to remember the 70's/early 80's!!)
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 17, 2022 10:38
 Subject: Re: New UK Prices on PAB cups
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In LEGO, calsbricks writes:
  In LEGO, Rob_and_Shelagh writes:
  In LEGO, calsbricks writes:
  Effective 1 Jan 2022 large cup prices have increased from £11.24 each to £14.24
each (That is on using returned cups). 30% ish hike


Hmmmm

That could be good news for Bricklink stores other than those that source inventory
from PAB walls of course!

Robert

That is one positive - prices may go up on Bricklink which might not be quite
so positive

Yep I think this year will have the tag "inflation". Bricklink prices are likely
to be behind retail prices due to the massive overstocks here but I think they
will go up over time. For mass demanded parts (bricks, plates, etc.) it would
not take a big shift of buyers switching to BL from other sources like PAB I
suppose to reduce those stocks though. That said there are some parts here that
look like they might take until the next millenium to sell out.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 17, 2022 09:47
 Subject: Re: New UK Prices on PAB cups
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In LEGO, calsbricks writes:
  Effective 1 Jan 2022 large cup prices have increased from £11.24 each to £14.24
each (That is on using returned cups). 30% ish hike


Hmmmm

That could be good news for Bricklink stores other than those that source inventory
from PAB walls of course!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 17, 2022 05:18
 Subject: Re: How big am I?
 Viewed: 74 times
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In General, yorbrick writes:
  In General, Gizmo1969 writes:
  How do you search to find out how big your store is compared to others… in the
world or country or state / province.

Thanks in advance!

If you want to get bigger, put your prices up so you don't sell anything
but keep adding stock.

Funny! Indeed this site is strange in that many people view success in terms
of how much "unsold" inventory they have......

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 8, 2022 08:30
 Subject: Re: Bricklink calculates VAT incorrectly
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 Topic: Selling
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In Selling, tjb01527 writes:
  I did read it that way. Perhaps an email to his government rep would be more
helpful rather than moaning about BL. It is totally illogical to me as to why
postage should be taxed with VAT. All it does is hurt the small seller. Let’s
face it, whilst taxes are the law and needed, there is only so much you can afford
before it breaks the camels back. It just seems that governments are getting
too greedy. When I buy on BL, I ask the seller to put the VAT invoice on the
package. Maybe I have been lucky, but I have never had any problem. I do the
same for my buyers. On EBay, I use their IOSS and again have had no problems




For what it's worth I don't believe Governments (in general) are thinking
about little guys like all of us when making tax law, they are just trying to
balance the books of their countries so they can try to provide some of the services
their citizens demand. Also I think they have an obligation to support domestic
tax paying businesses and not allow tax loopholes for people to import goods
via the back door from non domestic tax paying overseas businesses. I agree with
the OP that BL's job is to operate the platform so that all countries tax
laws are complied with and my observation is that they are making a much stronger
effort to do that than the previous regime. If we don't like our tax systems
that is for us to vote on or lobby our governments I guess. BL has my full support
on what they are doing in this respect.

Just my 2p +VAT, no political opinion intended.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 4, 2022 08:49
 Subject: Re: Switching to UK sales only for UK stores
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 Topic: Selling
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In Selling, Stuart9 writes:
  Anyone here switched to UK sales only in the recent past and are UK based ( obviously
)

Really don’t see me selling overseas anymore due to all the red tape and need
to produce paperwork that appears to fall foul of or being ignored by officials.

Could barely fit a CN22 to some small packages, now it seems you need to attach
much more for customs, I could be wrong.

No way do I want to get into arguing with vat officials or others because I missed
something or something has changed.

Anyone think I’m being shortsighted or over reacting, fire away, I’m happy to
reconsider.

My best sales have been overseas so I will miss out, I know that, might make
exceptions for large orders, who knows.

Hi Stuart,

We can't move to Cornwall but we spent 3 weeks down there last summer, will
be 5 weeks this year hopefully.... kind of slowly retiring!

We stopped shipping overseas nearly 2 years ago due to problems with logistics
first Brexit and then Covid. Not so much the paperwork, more trying to avoid
delays and customer service problems. Review of that decision is still pending
but we may have to implement revised shipping fees to cover increased costs if/when
we reintroduce overseas as we don't want to increase prices overall to cover
those overheads affecting our UK customers (which have always been the majority
of our business). We certainly would introduce a higher minimum order value for
overseas, maybe high enough to justify tracked shipping.

Anyway, good luck for 2022 whatever you decide.
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 18, 2021 03:54
 Subject: Re: Issues with placing orders
 Viewed: 88 times
 Topic: Administrative
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In Administrative, CE_Tanja writes:
  Dear all,

We are currently working on fixing this issue. The solution is expected to be
delivered on Monday.

The current workaround for sellers is as follows:
Turning off the feature that has 'Handling cost rule' set up or removing
the handling fee settings and manually adding a handling fee. The easiest way
to keep track of this is to leave 1 domestic and 1 foreign shipping method.

We apologize for the inconvenience.

We will keep you updated.

Hi Tanja,

We had a customer report the issue to us too but we do not use the handling fee
setting at all in any of our shipping methods. We do have a manual invoice option,
we asked our customer to try checking out with this and the order processed without
issue. So it seems the issue is within the instant checkout procedure but not
limited to handling fee.

Hope this helps!
Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 17, 2021 03:40
 Subject: Re: Lego Bricks and Technics
 Viewed: 44 times
 Topic: LEGO products
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In LEGO, Rob_and_Shelagh writes:
  In LEGO, rudiultraman writes:
  Hi, looking for some advice and reference so thanks in advance.
I am trying to combine Lego Technics and Lego Bricks but I don't find many
online resources and books about how they play together. Would anyone here have
any advice or reference to share please?

Depending on what you are looking to achieve, the old Model Team series might
be a good place to start:

https://www.bricklink.com/catalogList.asp?catType=S&catID=60

Maybe take a look at some of these and get hold of the instructions for any that
are of interest.

HTH

Robert

I forgot this one...
 
Set No: 10194  Name: Emerald Night
* 
10194-1 (Inv) Emerald Night
1072 Parts, 3 Minifigures, 2009
Sets: Train: RC Train

Many of my favourite sets use a Technics platform then use bricks on top. IMO
these make more appealing models than pure Technics alone.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 17, 2021 03:31
 Subject: Re: Lego Bricks and Technics
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 Topic: LEGO products
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In LEGO, rudiultraman writes:
  Hi, looking for some advice and reference so thanks in advance.
I am trying to combine Lego Technics and Lego Bricks but I don't find many
online resources and books about how they play together. Would anyone here have
any advice or reference to share please?

Depending on what you are looking to achieve, the old Model Team series might
be a good place to start:

https://www.bricklink.com/catalogList.asp?catType=S&catID=60

Maybe take a look at some of these and get hold of the instructions for any that
are of interest.

HTH

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 11, 2021 11:12
 Subject: Re: What happens next
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 Topic: General
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In General, calsbricks writes:
  TLG - Bricklink have recently announced a change of leadership at Bricklink
and thanks the previous CEO for all of his efforts. (Sorry to Interrupt the Monthly
Contests), etc.

We have a new gentleman coming on board - who we do not know a great deal about
other than he is a Lego guy. Ok good. Everyone who uses this site since JK's
takeover (2013) knows it needs a major re-write (Not XP) but both a redesign
and rethink. There have been a few (Including one by us) messages on here which
pointed the cost of doing that to be around 2 years in development terms at whatever
cost you wish to put on that.



For me 2 things come to mind:-

1. Cost benefit analysis - what would Lego and everyone else expect to get out
of rewriting the site (versus doing nothing or doing something else instead)?

2. Risk analysis. Completely rewriting the site sounds like potentially changing
(or losing) some functionality and as we have seen many times before a resulting
dissatisfaction from members. Could be disaster.

I don't know if they are even thinking of doing this or not and I'm personally
not convinced it is the right thing to do now. Overall not my decision to make
thankfully!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 21, 2021 17:04
 Subject: Re: Buyer receiving “Technical Issue” message
 Viewed: 62 times
 Topic: Problem
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In Problem, AFOLliquidation writes:
  Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori

We just had a customer report this issue, he was able to request a quote rather
than complete checkout by placing an order. Looks to be a system issue processing
orders via manual invoice rather than IC.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Oct 24, 2021 11:24
 Subject: Re: Linking people toBrickowl store on splashpage
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 Topic: Selling
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In Selling, BrickAndStone writes:
  Hey everyone. Just wanted to ask and this is probably not allowed as it will
take fees out of Bricklink but wanted to inquire anyways.
Since I have a 2 figure limit in my Bricklink store due to my figures being the
lowest prices in the USA, Is it allowed to link people to my brickowl store on
our splash page if they want to buy more than 2 figures as we dont have the figure
limit there but have them at way higher prices there for our customers who need
more than 2 figures.

Also please dont bash on the terms of my store. My customers like it and thats
all that matters.

Thanks for all the help!!

-Jean Pierre

That would be a selling offence, see "linking" here:

https://www.bricklink.com/help.asp?helpID=97

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Oct 22, 2021 08:12
 Subject: Re: Store inventory Not showing up
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In Help, jgrossman1025 writes:
  Hello,

When i look at my items in my store, it seems they are not listed under the minifigure
or set. One example would be Sabine Wren sw0616, i have one available in my
store for 13.26 and yet it isn't showing up under the minifigures for sale...
Can anyone help with this problem?

Thanks, NG

I can see sw0616 for sale in your store on sale at $11.271 listed in minifigures/star
wars.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Oct 11, 2021 10:07
 Subject: Re: Really ?????
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 Topic: General
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In General, cosmicray writes:
  In General, yorbrick writes:
  In General, SimplyBricks writes:
  https://www.dailymail.co.uk/news/article-10079553/Lego-says-remove-gender-bias-toys-survey-showed-boys-fear-fun-of.html?ns_mchannel=rss&ico=taboola_feed_article_desktop_news

So I wonder what they will do with Friends? Maybe they will include more male
minidolls in the sets to make that more gender balanced.

I thought the whole point of Friends and the minidoll was to aim products firmly
at girls, and that the minidoll form came from their research that (some) girls
find it more appealing than the traditional minifigure. Unless they start to
introduce a lot more male figures, Friends (and any future minidoll series like
Elves) will always be seen as a girls range, even though some boys like it. The
Friends sets are much more targeted towards girls than City is towards boys.

Possibly, but if you turn back the clock, and look at Scala, Belville and Paradisa,
those were both more gender neutral than Friends.

Friends has felt a bit, like a girls only gender space. Regardless of you spot
on the diversity spectrum, that is rather limiting.

Nita Rae

I thought embracing diversity was supposed to celebrate differences not try to
eliminate them. I think they have got the wrong message out of their research.
Instead of stopping making some toys that appeal to girls and some that appeal
to boys they (and everyone else) perhaps need to focus on why it is seen as a
peer issue if some boys play with the girls toys. What next, no male or female
fragrances, only perfumes that are gender neutral?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Oct 2, 2021 06:10
 Subject: Re: Imagine Stud.io with VR
 Viewed: 25 times
 Topic: Suggestions
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In Suggestions, Quinn_McBrick writes:
  I mentioned to my local LUG group the subject in the title.
Someone told me to mention it here. So here it is haha.

Imagine though how cool it would feel to actually build with your hands but in
a virtual reality! You'd be like Iron Man. You'd also look pretty funny
to people who don't know what your up to hehe.

Have fun everyone!

I love the idea but what if you could then get VR set instructions... you'd
no longer need to buy the sets! Though for many there is no substitute for the
feeling of snapping the bricks together (until VR comes with realistic "virtual
touch" I guess).

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Aug 15, 2021 06:54
 Subject: Re: Slow Sales
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 Topic: Selling
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In Selling, Teup writes:
  In Selling, PickBrix writes:
  I assume everyone is having slow sales? I was getting at least one order per
day a week or two ago, and that has since stopped. Anyone else having that? I
have been adding a couple things here or there but I have a big upload coming
soon. Looking for things in particular stay tuned.

It's interesting that so many sellers agree summer months are the slow months
(my experience too) when the statistics show that there's only a 10%-20%
season effect on Bricklink sales as a whole. I'm aware summer means winter
in Australia but don't think that's enough to explain why the effect
is so mild in the stats.... I wonder what offsets all those sellers who are having
slow sales May-August.

Sellers buying inventory perhaps?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Aug 13, 2021 09:46
 Subject: Re: Completing an order
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 Topic: Help
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In Help, Kesleyk writes:
  In Help, dxchea writes:
  Hi,

I am new to Bricklink and I have just placed my first order. I was wondering,
how long can you keep an order open until you change the status to "Complete"?
I assume that I will not be able to verify that I have received all the parts
until I start building the set. And I can be a very slow builder.

A buyer is not required to ever change the order status to "Complete". It is
courtesy (but not required) to change the order status to "Received" once you
have the package in your hands, then to "Complete" once the inventory of the
order is verified.

Also it is advisable and fair to your seller to check the contents of an order
ASAP after receiving it. It is not good to claim for any missing or damaged parts
maybe months later after the order has been in your hands.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Aug 13, 2021 07:03
 Subject: Re: Sellers, please your advise on "bitemark"
 Viewed: 45 times
 Topic: Selling
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In Selling, Gaston.La.Brick writes:
  It's very rare I get remarks regarding bitemarks or scratches after selling
used items. Obviously, when I sort parts I take out the worn ones or discolored.

Today, a buyer complained about toothmarks on an old 2x4 plate in dark gray.
I didn't notice it when fulfilling the order (which I usually would), so
I asked a photo. It's true I see some light damage.Would you (as sellers)
consider it to be enough to be unusable or to have it mentioned in the part comment?
I would think not, to be honest. For me, it's normal playware that goes with
used parts.

Please note it's not about the money, because I will refund the part anyway.
But I would like your opinion on this item and the fact it's "Used".

Personally I would not sell parts like that here, BL customers are mostly AFOLS
looking for quality parts for MOCs, etc. If they are rarer or more valuable parts
I might sell them with an added description stating the damage. IMHO bite marks
are not play wear and should be mentioned in the listing. We dispose of those
parts usually in job lots stating that they may have bite marks, etc. For us
it is not worth the man hours involved in listing and selling them individually
or the risk to store reputation.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jul 7, 2021 06:13
 Subject: Re: For those interested in the natural world
 Viewed: 75 times
 Topic: Off Topic
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Off Topic, Stuart9 writes:
  Odd colourful fungal growth on willow stump.

Had to stop myself comparing colours with those used by Lego.

Anyone know what fungus ?

As a mushroom fan I would say don't eat it, not familiar with it but after
quick google I think it might be

https://www.cornwalls.co.uk/photos/black-fungus-king-alfred-cake-4374.htm

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 3, 2021 09:35
 Subject: Re: UK Checkout issue
 Viewed: 34 times
 Topic: Technical Issues
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Technical Issues, starbeanie writes:
  Any idea's about why the yellow box is appearing when UK buyers are trying
to checkout from my store?

I haven't changed any of my shipping methods or terms lately.

Due to the UK VAT implementation I think you have to have an on-site payment
method set up. Looking at your terms you only have on-site for USA buyers currently.

HTH

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Apr 30, 2021 17:28
 Subject: Re: Lego Socks
 Viewed: 49 times
 Topic: Catalog
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Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Catalog, cosmicray writes:
  Early this morning, out doing some shopping, and spied this LEGO endcap at WalMart.
On the side was a dino and images of LEGO socks. They were not in the endcap,
nor on the LEGO aisle. Has anyone seen these in stores ? Youth or Adult sizes
? I don't see these in the Catalog.

Nita Rae

that sounds like a very uncomfortable item, could be worse.. Lego underwear anyone?
ouch

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Apr 3, 2021 06:25
 Subject: Re: what color is the 1x4 brick
 Viewed: 34 times
 Topic: Colors
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Rob_and_Shelagh (26315)

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In Colors, lmhansmangmail. writes:
  I got an 1x4 brick but i cannot find the satisfying color in the catalog. I would
say it is either medium brown or dark nougat both do not exist in the catalog
can someone help with identifying the color

the other colors on the picture are reddish brown (left crate) medium nougat
(right crate) and dark orange (slope)

Dark Tan?

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 12:08
 Subject: Re: Two Weeks?!
 Viewed: 33 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Catalog, misbi writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, yorbrick writes:
  
  Just curious, I wonder how this works for those that sell on multiple platforms
and don't use remarks as stock locators but rely on a catalog sequence to
find parts on orders.


Even for tiny stores, this is a clear indication as to why storage should never
be based on the (current) catalogue.

I think that leaves remarks sorting as the only alternative, and it has many
drawbacks. I would certainly never work with a remark based store. Even if it'd
be only because there are bugs with the field and populating it probably requires
Brickstock, which means no accurate priceguide which matches Bricklink. It's
really not an option for me.

In 15+ years never had a single problem with the remarks field.

Robert

Not aware of any field related bugs either, whether manually entered or programmatically
via API.
Only real downside to remarks based filing is that if it's not where it's
meant to be, it's a goner until you stumble across somewhere it isn't
meant to be at some unknown point in the future 😂

Yeah, we've had one or two mega searches for typo'd remarks!! Currently
we try to use a range of locations when adding new items on any given date then
if something is not where it says it should be we can refer to the locations
used on the date listed.. Nothing is human error exempt but over the years you
learn from experience I guess.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 06:24
 Subject: Re: Two Weeks?!
 Viewed: 35 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  This is not a big deal for me personally as I am not currently selling here,
so I can plan it when I want.. but... really?!

The catalog changes are scheduled for April 1. That's only 2 weeks away.
I noticed that this is a DRAMATIC catalog update that will throw the entire store
upside down. Definitely won't be able to take my entire 1.2 million parts
store apart and piece it back together just casually within these next two weeks
between sorting orders. Especially moving all the wedges will be be fun puzzle.

Not gonna object against any changes, they seem alright to me. Except that there's
one change clearly missing from that list: Moving the 2x2 corner brick to Brick,
Modified.. (since plate and tile are there)

I hope this really was THE update everyone was waiting for, and now we're
satisfied..

Am I missing something here? Why does a catalog update mean I should be worried
about making physical changes to my store set up?

It does concern me though that the updates might cause some other unexpected
system problems, I hope there will be tech staff monitoring this when it goes
live.. April 1st doesn't sound too reassuring.

Robert

I guess you're a remarks sorter then? In that case no, your layout doesn't
change.

Just curious, I wonder how this works for those that sell on multiple platforms
and don't use remarks as stock locators but rely on a catalog sequence to
find parts on orders.

Robert

That's a good point, that was my main objection for making dramatic changes
in the first place. Also from a buyer / AFOL perspective I would prefer if we
don't get a tower-of-babel situation. In the past running BL and BO alongside
each other was easy, with just minor differences (BO grouping some catagories
under Scenery being the main difference). For most orders, the picking list appeared
the same. Now they are drifting apart and if I would start platform selling again
I guess I would need to choose which one to go with.

I am running my own webshop and so I am just keeping my catalog aligned in order
to be able to keep selling on Bricklink. Right now I'm debating whether that
is something worth doing. I don't mind planning a day off to adjust, but
there will be a third edition of this moving around and nobody knows how many
more will come after that...

You could instead just start allocating remarks to each item independently of
the physical location assuming the system your webshop uses could handle that
too. Then you would have flexibility to either make physical changes or not and
still keep open.

Robert

I've never really understood how people do this. Doesn't it take a whole
lot of time entering, checking, managing all these remarks? I cannot imagine
a way where part-outs don't take several times as long as they do now. Right
now it takes me 1 hour to part out €300 worth of inventory.

Never done it any differently. Our experience is that the time is taken to physically
sort and put away the inventory, not enter it. The remark is just a different
identifier than description really. There are in my opinion huge time benefits
at the order picking point which is where you want the fastest solution as it
drives customer service. If an order says location 123, you go there and that
part (and no other similar part) is there it makes order picking easy and accurate
with minimised picking errors. Works for us and our customers.

Robert

I guess the main thing I never really understood is... what do you do first?
Do you first put things in places, then go and enter them in the remark fields
(but then how do you know what items should have consolidated)

Or do you first write down which bins you're going to put everything in and
then put it there (but then how do you know which ones are free and that it will
fit)

And then some lots may already have a location but it became too small and it
needs to be changed... and the part-out screen only shows that you already have
an item in your inventory, it doesn't show directly what the remark is...

I'm sure there are as many detail variations of those processes as there
are stores.

We don't upload inventory via part-outs as that never fitted with our inventory
management, tried it once and it was a disaster. New inventory is added separately
from additions to existing SKUs and is a completely different work flow.

One thing we don't do is use any 3rd party software or file uploads as there
is insufficient audit trail and we believe this is where inventory errors get
generated (not wanting this thread to turn into another one on inventory management
tools!). Overall this probably loses us some time/efficiency but we rather sacrifice
that to avoid errors impacting customer orders - I would agree this is an area
of compromise for us due to the limitations of the Bricklink system but we live
with it.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 05:49
 Subject: Re: Two Weeks?!
 Viewed: 26 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  This is not a big deal for me personally as I am not currently selling here,
so I can plan it when I want.. but... really?!

The catalog changes are scheduled for April 1. That's only 2 weeks away.
I noticed that this is a DRAMATIC catalog update that will throw the entire store
upside down. Definitely won't be able to take my entire 1.2 million parts
store apart and piece it back together just casually within these next two weeks
between sorting orders. Especially moving all the wedges will be be fun puzzle.

Not gonna object against any changes, they seem alright to me. Except that there's
one change clearly missing from that list: Moving the 2x2 corner brick to Brick,
Modified.. (since plate and tile are there)

I hope this really was THE update everyone was waiting for, and now we're
satisfied..

Am I missing something here? Why does a catalog update mean I should be worried
about making physical changes to my store set up?

It does concern me though that the updates might cause some other unexpected
system problems, I hope there will be tech staff monitoring this when it goes
live.. April 1st doesn't sound too reassuring.

Robert

I guess you're a remarks sorter then? In that case no, your layout doesn't
change.

Just curious, I wonder how this works for those that sell on multiple platforms
and don't use remarks as stock locators but rely on a catalog sequence to
find parts on orders.

Robert

That's a good point, that was my main objection for making dramatic changes
in the first place. Also from a buyer / AFOL perspective I would prefer if we
don't get a tower-of-babel situation. In the past running BL and BO alongside
each other was easy, with just minor differences (BO grouping some catagories
under Scenery being the main difference). For most orders, the picking list appeared
the same. Now they are drifting apart and if I would start platform selling again
I guess I would need to choose which one to go with.

I am running my own webshop and so I am just keeping my catalog aligned in order
to be able to keep selling on Bricklink. Right now I'm debating whether that
is something worth doing. I don't mind planning a day off to adjust, but
there will be a third edition of this moving around and nobody knows how many
more will come after that...

You could instead just start allocating remarks to each item independently of
the physical location assuming the system your webshop uses could handle that
too. Then you would have flexibility to either make physical changes or not and
still keep open.

Robert

I've never really understood how people do this. Doesn't it take a whole
lot of time entering, checking, managing all these remarks? I cannot imagine
a way where part-outs don't take several times as long as they do now. Right
now it takes me 1 hour to part out €300 worth of inventory.

Never done it any differently. Our experience is that the time is taken to physically
sort and put away the inventory, not enter it. The remark is just a different
identifier than description really. There are in my opinion huge time benefits
at the order picking point which is where you want the fastest solution as it
drives customer service. If an order says location 123, you go there and that
part (and no other similar part) is there it makes order picking easy and accurate
with minimised picking errors. Works for us and our customers.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 05:41
 Subject: Re: Two Weeks?!
 Viewed: 33 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  In Catalog, yorbrick writes:
  
  Just curious, I wonder how this works for those that sell on multiple platforms
and don't use remarks as stock locators but rely on a catalog sequence to
find parts on orders.


Even for tiny stores, this is a clear indication as to why storage should never
be based on the (current) catalogue.

I think that leaves remarks sorting as the only alternative, and it has many
drawbacks. I would certainly never work with a remark based store. Even if it'd
be only because there are bugs with the field and populating it probably requires
Brickstock, which means no accurate priceguide which matches Bricklink. It's
really not an option for me.

In 15+ years never had a single problem with the remarks field.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 05:03
 Subject: Re: Two Weeks?!
 Viewed: 34 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  This is not a big deal for me personally as I am not currently selling here,
so I can plan it when I want.. but... really?!

The catalog changes are scheduled for April 1. That's only 2 weeks away.
I noticed that this is a DRAMATIC catalog update that will throw the entire store
upside down. Definitely won't be able to take my entire 1.2 million parts
store apart and piece it back together just casually within these next two weeks
between sorting orders. Especially moving all the wedges will be be fun puzzle.

Not gonna object against any changes, they seem alright to me. Except that there's
one change clearly missing from that list: Moving the 2x2 corner brick to Brick,
Modified.. (since plate and tile are there)

I hope this really was THE update everyone was waiting for, and now we're
satisfied..

Am I missing something here? Why does a catalog update mean I should be worried
about making physical changes to my store set up?

It does concern me though that the updates might cause some other unexpected
system problems, I hope there will be tech staff monitoring this when it goes
live.. April 1st doesn't sound too reassuring.

Robert

I guess you're a remarks sorter then? In that case no, your layout doesn't
change.

Just curious, I wonder how this works for those that sell on multiple platforms
and don't use remarks as stock locators but rely on a catalog sequence to
find parts on orders.

Robert

That's a good point, that was my main objection for making dramatic changes
in the first place. Also from a buyer / AFOL perspective I would prefer if we
don't get a tower-of-babel situation. In the past running BL and BO alongside
each other was easy, with just minor differences (BO grouping some catagories
under Scenery being the main difference). For most orders, the picking list appeared
the same. Now they are drifting apart and if I would start platform selling again
I guess I would need to choose which one to go with.

I am running my own webshop and so I am just keeping my catalog aligned in order
to be able to keep selling on Bricklink. Right now I'm debating whether that
is something worth doing. I don't mind planning a day off to adjust, but
there will be a third edition of this moving around and nobody knows how many
more will come after that...

You could instead just start allocating remarks to each item independently of
the physical location assuming the system your webshop uses could handle that
too. Then you would have flexibility to either make physical changes or not and
still keep open.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 04:39
 Subject: Re: Two Weeks?!
 Viewed: 37 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  This is not a big deal for me personally as I am not currently selling here,
so I can plan it when I want.. but... really?!

The catalog changes are scheduled for April 1. That's only 2 weeks away.
I noticed that this is a DRAMATIC catalog update that will throw the entire store
upside down. Definitely won't be able to take my entire 1.2 million parts
store apart and piece it back together just casually within these next two weeks
between sorting orders. Especially moving all the wedges will be be fun puzzle.

Not gonna object against any changes, they seem alright to me. Except that there's
one change clearly missing from that list: Moving the 2x2 corner brick to Brick,
Modified.. (since plate and tile are there)

I hope this really was THE update everyone was waiting for, and now we're
satisfied..

Am I missing something here? Why does a catalog update mean I should be worried
about making physical changes to my store set up?

It does concern me though that the updates might cause some other unexpected
system problems, I hope there will be tech staff monitoring this when it goes
live.. April 1st doesn't sound too reassuring.

Robert

I guess you're a remarks sorter then? In that case no, your layout doesn't
change.

Just curious, I wonder how this works for those that sell on multiple platforms
and don't use remarks as stock locators but rely on a catalog sequence to
find parts on orders.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 04:28
 Subject: Re: Two Weeks?!
 Viewed: 42 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  In Catalog, Rob_and_Shelagh writes:
  In Catalog, Teup writes:
  This is not a big deal for me personally as I am not currently selling here,
so I can plan it when I want.. but... really?!

The catalog changes are scheduled for April 1. That's only 2 weeks away.
I noticed that this is a DRAMATIC catalog update that will throw the entire store
upside down. Definitely won't be able to take my entire 1.2 million parts
store apart and piece it back together just casually within these next two weeks
between sorting orders. Especially moving all the wedges will be be fun puzzle.

Not gonna object against any changes, they seem alright to me. Except that there's
one change clearly missing from that list: Moving the 2x2 corner brick to Brick,
Modified.. (since plate and tile are there)

I hope this really was THE update everyone was waiting for, and now we're
satisfied..

Am I missing something here? Why does a catalog update mean I should be worried
about making physical changes to my store set up?


  
  It does concern me though that the updates might cause some other unexpected
system problems, I hope there will be tech staff monitoring this when it goes
live.. April 1st doesn't sound too reassuring.

Robert

I guess you're a remarks sorter then? In that case no, your layout doesn't
change.

Phew, thanks! Yes indeed we use remarks as locator tags, we allocate SKU locations
based on a number of factors including availability of space, likely order pick
frequency and separation of similar looking parts. To the untrained eye it looks
random and disorganised!

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Mar 16, 2021 04:15
 Subject: Re: Two Weeks?!
 Viewed: 62 times
 Topic: Catalog
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Catalog, Teup writes:
  This is not a big deal for me personally as I am not currently selling here,
so I can plan it when I want.. but... really?!

The catalog changes are scheduled for April 1. That's only 2 weeks away.
I noticed that this is a DRAMATIC catalog update that will throw the entire store
upside down. Definitely won't be able to take my entire 1.2 million parts
store apart and piece it back together just casually within these next two weeks
between sorting orders. Especially moving all the wedges will be be fun puzzle.

Not gonna object against any changes, they seem alright to me. Except that there's
one change clearly missing from that list: Moving the 2x2 corner brick to Brick,
Modified.. (since plate and tile are there)

I hope this really was THE update everyone was waiting for, and now we're
satisfied..

Am I missing something here? Why does a catalog update mean I should be worried
about making physical changes to my store set up?

It does concern me though that the updates might cause some other unexpected
system problems, I hope there will be tech staff monitoring this when it goes
live.. April 1st doesn't sound too reassuring.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Feb 25, 2021 11:20
 Subject: Re: Why many shops fail at accuracy
 Viewed: 67 times
 Topic: Inventories
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Inventories, Heartbricker writes:
  With LEGO moving to utilize different sustainable raw materials: you will see
more sellers who rely on scales failing to provide accurate counts to customers.
Sellers should be mindful of that.
Example attached

That is a very good point. There has always been a weight variation on some parts
with mould variation but changes in materials will certainly add to the problem.
Good counting scales will give a warning if parts are not added in accurate multiples
of the average sample weight but the operator needs knowledge and care to avoid
errors for sure.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Dec 2, 2020 04:47
 Subject: Re: In sales posts disclose all fees
 Viewed: 51 times
 Topic: Suggestions
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Store: YELLOW FARM BRICKS
In Suggestions, bje writes:

[snip]

Reflecting on this one...

We've been successfully trading on here for 15 years and have seen, commented
on (and even complained about ) many poor (and some illegal) selling practices.
In all that time we've never had or even felt the need to have a sale.
Like everywhere else some sales are genuine opportunities to get a bargain but
most are not. I don't think it is possible without removing aspects of the
free market to regulate sales or descriptions of what constitutes a sale here,
there are too many variables. I think the vast majority of BL buyers are smart
enough to watch out for the small print as they have to with or without sales;
I think it is some of the ridiculous add-on charges themselves that are the problem
rather than the sales here. Complex fees are a turn off to buyers and maybe it
is many of those stores that resort to them that need to have sales to offset
the negative effect of them on orders. I'm not sure a fix is needed here
but if it is then perhaps the easiest way would be simply to remove the sales
feature altogether but I'm not suggesting that.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 21, 2020 10:28
 Subject: Re: Painting parts?
 Viewed: 27 times
 Topic: Colors
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Store: YELLOW FARM BRICKS
In Colors, Ninepartsred writes:
  In Colors, Rob_and_Shelagh writes:
  In Colors, WhiteVanMan writes:
  Hello.

I have a huge dilemma.

Yes, I know that I can do what I like when it comes to my own LEGO, and I really
NEED to find out the best way to get 2 specific parts coloured to the colour
I need.

I've built a Harry Potter "Knight Bus" in the same manner as the Creator
"London Bus" set, and this has been 99% successful, with the exception of this
part:-

 
Part No: 24599  Name: Brick, Round Corner 5 x 5 x 1 without Studs
* 
24599 Brick, Round Corner 5 x 5 x 1 without Studs
Parts: Brick, Round

This element NEEDS to be in Dark Purple

As I'm based in the UK, I really need to find the nearest and best product
to use to get this covered in Dark Purple (paint, or even some kind of wrap/lacquer)

Other than trying to get someone to 3-D print one, I'm stuck.

  Does anyone have any ideas?

Thanks,

Paul

I've never done it but maybe (after lockdown) take a dark purple part to
a paint supplier that has a colour analyser and can mix paint to match. An automotive
paint supplier can even make you up a rattle can. Don't know what the cost
would be but probably the best way to get a match.

HTH

Robert

I get paint mixed for my day job and the colour can vary a lot depending on the
item being scanned and the product it's being mixed into. It often needs
tweaking.

If available, the code for the official Lego colour would be a starting point
though.

Colour reference codes are available here:

http://www.peeron.com/inv/colors

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 21, 2020 07:30
 Subject: Re: Painting parts?
 Viewed: 35 times
 Topic: Colors
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Colors, WhiteVanMan writes:
  Hello.

I have a huge dilemma.

Yes, I know that I can do what I like when it comes to my own LEGO, and I really
NEED to find out the best way to get 2 specific parts coloured to the colour
I need.

I've built a Harry Potter "Knight Bus" in the same manner as the Creator
"London Bus" set, and this has been 99% successful, with the exception of this
part:-

 
Part No: 24599  Name: Brick, Round Corner 5 x 5 x 1 without Studs
* 
24599 Brick, Round Corner 5 x 5 x 1 without Studs
Parts: Brick, Round

This element NEEDS to be in Dark Purple

As I'm based in the UK, I really need to find the nearest and best product
to use to get this covered in Dark Purple (paint, or even some kind of wrap/lacquer)

Other than trying to get someone to 3-D print one, I'm stuck.

  Does anyone have any ideas?

Thanks,

Paul

I've never done it but maybe (after lockdown) take a dark purple part to
a paint supplier that has a colour analyser and can mix paint to match. An automotive
paint supplier can even make you up a rattle can. Don't know what the cost
would be but probably the best way to get a match.

HTH

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 23, 2020 17:54
 Subject: Re: Changing rules of feedback
 Viewed: 54 times
 Topic: Suggestions
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Store: YELLOW FARM BRICKS
In Suggestions, Rick_S. writes:
  As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:

Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:

How and who decides if feedback is retaliatory or not and what would be the criteria
for that?
I would agree that purely retaliatory feedback is wrong but there then becomes
an issue where there are 2 sides to a story..

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 10, 2020 04:57
 Subject: Re: SH622 Alternative collar?
 Viewed: 27 times
 Topic: Inventories
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Rob_and_Shelagh (26315)

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In Inventories, TallyToyBricks writes:
  I just checked the 14 I have and at first I thought you were right. But, when
I took them outside they were black.

On mine, one side has more shine to it and at certain angles it does look dark
brown.

Joe

Many thanks for checking this out Joe. I've looked again and mine do look
more black in natural light but in certain artificial light they look exactly
like dark brown. I guess this is simply a quality issue with the material used
rather than an actual colour variation. I can see this causing customer complaints
so I think I'll list them with a warning about the colour in the comments.

Robert
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 9, 2020 11:27
 Subject: Re: SH622 Alternative collar?
 Viewed: 39 times
 Topic: Inventories
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
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Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Inventories, axaday writes:
  In Inventories, Rob_and_Shelagh writes:
  I just opened 5X

 
Set No: 76142  Name: Avengers Speeder Bike Attack
* 
76142-1 (Inv) Avengers Speeder Bike Attack
208 Parts, 3 Minifigures, 2020
Sets: Super Heroes: Avengers

and in all 5 copies this minfig

 
Minifig No: sh622  Name: Black Panther - Collar
* 
sh622 (Inv) Black Panther - Collar
Minifigures: Super Heroes: Avengers

contains a collar/cape

 
Part No: 20551  Name: Minifigure Cape Cloth, High Rounded Collar
* 
20551 Minifigure Cape Cloth, High Rounded Collar
Parts: Minifigure, Body Wear

in Dark Brown, not Black as inventoried. This cape comes in the square card box
together with the red cape for Thor.

Please can others who have this fig check them.

should this be inventoried as alternative?

Thanks,

Robert

What is the number on the square card box?

6294951

Robert

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