Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Bricklord  | | Posted: | Jan 26, 2023 16:26 | | Subject: | Re: Any Value to 252 glued Blacktron 1 sp001 | | Viewed: | 34 times | | Topic: | Help | |
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| Nail polish remover is to Lego people what pure sulphuric acid is to humans.
Given the age of the figures and the strength of the glue, I would think that
they are best left as is. Just my thoughts.
In Help, ghyde writes:
| | In Help, MikeysMom2 writes:
| | I now have a bag of 252 Blacktron sp001 minifigs which do not have their tanks
but do have the helmet, visor, correct head, torso, hands and legs. Unfortunately,
their heads and hips have been glued so that I can't take the head off nor
turn the head. I also cannot take the leg/hips off.
Tried just simple warm water soaking but that did not work.
I do not know what kind of glue. I am guessing super-glue.
I did break one while trying really hard to get the hip/legs off. So I can see
where it was glued and that the body has the right torso.
Any brilliant thoughts on what to do with them or how to tackle the mysterious
glue?
Thanks in advance for any suggestion.
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If it is superglue then acetone, or as it is more commonly known to women, nail
polish remover, should have loosened the glue bonds. I'm unsure, however,
of the effect that acetone would have on LEGO plastic. You should try a small
amount of nail polish remover on the broken figure, if that is the correct glue,
then it should remove it.
Most plastics, however, are glued with the following, obtained by Googling it:
Plastic glue is typically made from volatile organic compounds and is toxic.
The medium viscosity glues are typically made from xylenes and n-butyl acetate,
while liquid glues are made from methyl-ethyl-ketone and ethyl acetate.
If it is plastic glue that fuses two plastics together at the contact points
of the plastic where the glue is applied, then there is no known way of reversing
the fused bonds. You would have to be exceptionally lucky to get usable minifigs
that could be taken apart and reassembled.
You can sell them as a minifigure, but you should list in the description for
the item that they have been glued together.
Cheers ...
ghyde
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| Author: | Bricklord | | Posted: | Jan 26, 2023 13:21 | | Subject: | Alleged Bricklink Customer Support email | | Viewed: | 138 times | | Topic: | Problem | |
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| Admin Russell,
If you would be so kid as to message me - NOT email - I would like to report
a highly dubious email exchange from someone claiming to be from Bricklink Customer
Support.
I will not post a name/username at this time, but I would caution other Sellers
to be wary of any non messaged communications they receive purporting to be from
Bricklink Customer Support.
Bricklord
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| Author: | Bricklord | | Posted: | Jan 10, 2023 14:14 | | Subject: | Re: "Canada Tax" - Possible error for some | | Viewed: | 53 times | | Topic: | Taxes | |
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| Admin Russell,
To clarify what the issue on the Sellers end is that Emporiosa is seeking
to have addressed is that any entity collecting GST either for a Goods or a Service,
as in the case of the fees Bricklink collects, that entity is obliged to provide
their GST# on the bill/receipt they issue for that collection. An entity that
charges for GST on an eligible Goods or Service that either fails or refuses
to provide their GST# when billing for it will run afoul of the CRA. Those of
us who already collect GST on our sales on Bricklink and are registered businesses
with the CRA will obviously be claiming our ITC's, of which any GST Bricklink
collects for its services will be a part. CRA will very quickly realize that
Bricklink is doing so without providing its GST #.
In Taxes, Admin_Russell writes:
| | In Taxes, Emporiosa writes:
| | To whomever it may concern at BrickLink (I'll also send a copy to support)
- Primarily a heads-up as this could have a financial impact for BrickLink if
they are in error of collection from some sellers:
I was checking the receipt for the Nov/Dec because I am registered for GST/HST
and I am refunded as an ITC credit for these amounts paid (whether it be a service,
for goods, etc..). The newsletter made me realize it was already starting to
be collected. I noticed the receipt had no GST # on it, which in Canada is usually
required when you collect GST/HST. I'm not exactly sure how it works for
the cross-border digital tax like this one (and I'm not talking about the
ones you guys will implement in the future - just the one on the seller's
commissions), but when researching, I found this (and BrickLink is most definitely
aware that I'm GST/HST registered as I'm the one who keeps pushing for
tax settings for Canada  ):
_____
Determining the status of your customers
Your customer is considered a specified Canadian recipient if:
-the usual place of residence of the customer is situated in Canada, and
-the customer does not provide you with satisfactory evidence that the customer
is registered for the GST/HST under the normal GST/HST regime.
If you obtain the GST/HST registration number of your customer who is registered
for the GST/HST under the normal GST/HST regime, you are not required to charge
and collect the GST/HST on the specified supply that you make to this customer.
If the GST/HST registered customer provides their GST/HST registration number
and the GST/HST is still charged and collected, the customer is able to request
a refund from you. Any GST/HST paid by the registered customer in such cases
is not recoverable by claiming an input tax credit or by filing a rebate application
for an amount paid as tax paid in error.
___
If I'm interpreting this correctly, and I'll verify with CRA today, BrickLink
wasn't supposed to be collecting this tax on sellers who were already registered
for GST/HST and we can request a refund not from the CRA, but from BrickLink
and BrickLink will not be able to reclaim this from the CRA because it was an
error in how they collected.
Reference: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/digital-economy-gsthst/charge-collect/cross-border.html
(that blurb came from the "Who charges and collects the GST/HST"
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We have received your message and passed it along to the appropriate team. Just
to clarify, the tax BrickLink is charging Canadian sellers now is tax on the
fees, not tax on the orders. Charging the tax due on an order is a separate matter,
and BrickLink is working with the Canadian authorities to determine our obligation
in this area. We will share the result of that discussion when it is settled.
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| Author: | Bricklord | | Posted: | Dec 13, 2022 17:25 | | Subject: | Re: Mobile friendly site! | | Viewed: | 46 times | | Topic: | Suggestions | |
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| Why encoruage people to Darwin themselves out of the gene pool (and customer
pool). Use a computer like a proper homo sapien.
In Suggestions, enzo_mmx writes:
| | Getting strait to the point, why has this not been a priority? With all the mobile
devices today this should be a top item to work on - getting this site mobile
friendly.
It would enhance so much on both sides from the buyer to seller - the ability
to open it on your phone and not be scrolling left right, zooming etc.
Please please Bricklink!
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| Author: | Bricklord | | Posted: | Nov 9, 2022 11:50 | | Subject: | Re: Fix contradictory rules - assembled minifigs | | Viewed: | 48 times | | Topic: | Suggestions | |
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| 1-800-waah.
I have been selling 20+ years on here and on Ebay before that. I have always
assembled miinfigs taken from sets, less cloth parts, and sealed them individually
in baggies. This is done to both ensure completeness of the minifigs and that
the parts don't scratch and damage one another. What you are complaining
about and your suggested course of action for it will cause far more issues for
those reasons than is worth the sating of your splitting of hairs 'complaint'.
In Suggestions, enig writes:
| | Currently rules are as follows:
New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and have been
handled only for sorting. These parts have never been used in any manner. If
a minifigure or part assembly was originally sold assembled by LEGO, its component
parts after disassembly can also be listed as new.
Plus:
New Minifigures - Minifigures are brand new, taken directly from new sets
or were purchased "as new" in another form such as accessory packs or Pick A
Brick and have been handled only for sorting. Minifigures may be listed as new
either assembled or unassembled.
Scenario - I buy a NEW minifig from a seller with an intention to part it out
and sell as parts. But the seller is inconsiderate enough to assemble the new
minifigs for sale.
Rules only allow the sale of the previously assembled minifig's parts as
'new' only if the said assembled minifig was originally sold assembled
by LEGO.
@BL Team - please explain how this is not contradictory and/or fix this
once and for all. Disallowing the assembly of NEW minifigs for sale would be
the sensible thing to do?
OR! And this would be the worst way to solve this and thus I assume the most
likely one - add an additional setting for 'assembled' or 'unassembled'
for minifig listings and specifically disallow the sale of minifig parts as new
if they were previously assembled by someone else other than LEGO.
This must have been raised a million times before. Why is there such a strong
unwillingness to address this?
---------------------------------------
If the rule change is made, there should also be an exemption for listings with
IDs that precede the date of the rule change. Plus perhaps a greyed-out small
text added to ALL 'mew' minifig listings telling the buyer to familiarize
themselves with the rules.
Being a bit acid on this topic is, I am afraid, becoming mandatory. You know
why.
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| Author: | Bricklord | | Posted: | Oct 4, 2022 14:39 | | Subject: | Re: What does everyone do with junk parts?? | | Viewed: | 29 times | | Topic: | General | |
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| Generic brick and plate can usually work as filler and internal structure. Damaged
and broken parts I get are kept used when I set up the brick scrapyard in a layout.
"Where bricks go to die".
In General, rainbowmist writes:
| | Hello. I have about 6 pounds of "junk" Lego parts with chew marks, stains, and
broken areas from over the years. I have tried selling them in my store and eBay.
What does everyone do with their "junk" parts?
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| Author: | Bricklord | | Posted: | Sep 30, 2022 13:38 | | Subject: | Re: Canadian Sales Tax - Authorized Agent forms | | Viewed: | 42 times | | Topic: | Taxes | |
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| Yes, most interested in what they have to say about this, if and when they even
bother to.
Bricklord
In Taxes, Emporiosa writes:
| | To BrickLink: we recently received an e-mail stating that our addresses need
to be up to date by September 30th, hinting that sales tax may be turned on by
October 1st.
What I noticed though is that there was no mention, nor any forms attached, in
regards to the billing agent authorization forms that are handled by the marketplace
platform with CRA for sellers who already collect and remit taxes. It's a
form that (if completed in the way that eBay did), will have your CRA GST/HST
#s in it, and you have us populate our info and send back to you. It advises
the CRA that you are authorized to collect taxes in lieu of us doing it directly.
eBay did not have us file it directly with CRA; I believe they submit this and/or
keep it on hand that they received the authorization to be handling taxes on
behalf of the seller who is registered to do so.
Any info about this? Thanks!
-Emporiosa
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| Author: | Bricklord | | Posted: | Aug 19, 2022 14:19 | | Subject: | Re: What seems to be the problem? | | Viewed: | 36 times | | Topic: | Buying | |
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| I have noticed the few Orders to and from Germany that I have this year have
all taken far, far longer either way to arrive. My suspicion is that the issue
is on the Germany end of the postal system, or with German Customs. I base this
solely on experience this year.
In Buying, Dinosaur writes:
| | I ordered and paid successfully for a Lego set from a seller here on Bricklink
who ships internationally in early July. He provided me the tracking number and
a few pictures of the package before he shipped and the shipment slip looks formal
but after more than 40 days now I do not see any status from his tracking number
provided, "No result" is what I am seeing always. What seems to be the problem?
Could he ship without tracking but could a non-tracked package have something
like a tracking number too? The problem isn't about delay due to COVID-19,
I always saw status even if stuck because of COVID-19, the problem is I never
see even a line of status....
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| Author: | Bricklord | | Posted: | Aug 3, 2022 11:52 | | Subject: | Re: Bricklink email? is it real? | | Viewed: | 90 times | | Topic: | Help | |
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| As others have observed, this was poorly worded and disseminated in a manner
that could only raise questions as to its veracity. While the intent is clear,
and the desire to keep counterfeit product off this site is desirable, a modicum
of thought on the part of Admin prior to sending this message would have been
wiser. Aside from the accusatory tone, had a copy been left in everyone's
on site Messages Received folder would have alleviated the suspicions, and associated
increases in blood pressure.
In Help, Admin_Russell writes:
| | In Help, Nubs_Select writes:
| | Just wanted to ask if bricklink recently sent out an email regarding the selling
of minifigures as the entire email is just a bit off
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It is real, I can confirm it.
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| Author: | Bricklord | | Posted: | Jun 13, 2022 16:12 | | Subject: | Re: Canadian Letter Mail vs Parcel Post | | Viewed: | 34 times | | Topic: | Shipping | |
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| I won't go over 200g for domestic or over 100g for US/international. Instructions/stickers
I will go higher. Otherwise its all small packet/parcel rates.
In Shipping, Tiggy2 writes:
| | Just wondering at what point, as in number of bricks ordered, do you send Parcel
Post VS Letter Mail?
Do you package in numerous shipment in order to send Letter Mail?
Thanks.
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| Author: | Bricklord | | Posted: | Jun 2, 2022 15:31 | | Subject: | Re: non paying buyer | | Viewed: | 62 times | | Topic: | Problem | |
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| If you file the NPB and get it completed then the Buyer loses the ability to
leave feedback for that Order. You as the Seller still get that ability in order
to warn others.
In Problem, DaddysBricks writes:
| | In Problem, jbroman writes:
| | In Problem, DaddysBricks writes:
| | How to stop buyers that do not pay from continuing to purchase and then never
pay which leads into a cancel?
Recently had someone purchase, request invoice- I send invoice never hear from
again....6 days later no payment no return correspondence. I cancel give natural
feedback explaining what happen. Than the same buyer does the same thing again
with the same purchase; invoice request....etc....
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Don’t just cancel, start the NPB (non paying buyer) process.
If you cancel it opens you up to negative feedback.
Put them on your stop list, so they can’t buy from you again.
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Thank you,
After doing this there is still an option to give and get feedback.
I just dont understand why someone would buy something not pay get canceled and
buy again repeating what they just did.
Where is the stop list?
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| Author: | Bricklord | | Posted: | May 25, 2022 12:09 | | Subject: | Re: More odd items not Lego | | Viewed: | 44 times | | Topic: | General | |
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| If they are roughly the same diameter as a 1x1 round brick I would say maybe
Zoids parts?
In General, Stuart9 writes:
| | Any ideas where they are from ?
All made of “rubber”.
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| Author: | Bricklord | | Posted: | Apr 21, 2022 11:29 | | Subject: | Re: Tracking numbers | | Viewed: | 44 times | | Topic: | Shipping | |
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| That's nice, but there is far more to this world than just the US.
In Shipping, runner.caller writes:
| | In Shipping, Bricklord writes:
| | Another point to consider is have you requested tracking with all of your Orders?
Not all shipping methods include tracking, and tracking usually costs more.
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Not in the US. Almost every option including the most economical usually includes
tracking.
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| Author: | Bricklord | | Posted: | Apr 21, 2022 10:58 | | Subject: | Re: Tracking numbers | | Viewed: | 47 times | | Topic: | Shipping | |
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| Another point to consider is have you requested tracking with all of your Orders?
Not all shipping methods include tracking, and tracking usually costs more.
In Shipping, nohitters writes:
| | Why are more and more sellers not including tracking numbers on the order page?
6 months ago nearly all had tracking numbers and lately maybe 25% at most have
the numbers
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| Author: | Bricklord | | Posted: | Mar 22, 2022 22:55 | | Subject: | Re: Canadian Sellers Fedex Canada to U.S.? | | Viewed: | 38 times | | Topic: | Help | |
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| One of the many reasons I refuse to entertain the use of couriers. They are all
a ripoff. Canad Post Expedited is insured, trackable and reasonably fast. Expresspost
USA a bit faster for much more money.
In Help, calebfishn writes:
| | A U.S. buyer has requested shipping by courier such as Fedex, or DHL. Normally,
I'd send an order like this by Canada Post small packet. From what I can
find out, it looks like Fedex is extremely more expensive. Is this right? Have
any Canadian sellers used this method of shipping?
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| Author: | Bricklord | | Posted: | Dec 24, 2021 13:28 | | Subject: | Re: Not Getting Orders From Other Countries Issue | | Viewed: | 75 times | | Topic: | Problem | |
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| Its a combination of the exchange rate and increased bureaucracy/taxation in
Europe. Domestic sales are 90% of my orders now, whereas they were about 60%
before.
In Problem, Mroak62 writes:
| | Hello all!
I've been on Bricklink for a couple of years now. I used to get many orders
from the USA and international as well. However, I have been getting ONLY orders
from within the county in the last while (I want to saw almost for a year).
Is there possibly a problem in my store that is not allowing buyers from outside
the county to buy from me? Store name is Mroak62.
I seem to have shipping enabled to USA and Europe. Perhaps there is another issue.
Any help on this would be greatly appreciated.
- Jonathan
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| Author: | Bricklord | | Posted: | Nov 5, 2021 11:57 | | Subject: | Re: Experience in parting CMF ? | | Viewed: | 25 times | | Topic: | Selling | |
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| The only ones I have parted out over the years are ones where I want a part or
two out to of them but not the remainder of the CMF. Leaving them sealed as individual
CMF's is to me the better way to go if you're just looking to flip them
and are not in a rush. Cases are hit or miss depending upon the series.
In Selling, Brick_Qc writes:
| | Hi, I'm getting my hands on a couple of series 18-19 sealed CMF boxes and
a DC sealed box. I never had CMFs before.
I see the sealed boxes would fetch a nice price, but would it be worthwhile to
part the CMFs ?
I'm not sure I can get more bang for my buck if I sell the minifigs and accesories
separately.
Time isn't an issue.
Any input would be appreciated.
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| Author: | Bricklord | | Posted: | Sep 27, 2021 12:12 | | Subject: | Re: Capes on or off when shipping minifigs | | Viewed: | 42 times | | Topic: | Shipping | |
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| As I only sell new minifigs, capes and similar cloth parts stay off. And left
in the boxes if at all possible. I do normally assemble minifigs to ensure completeness
and reduce the chances of scratching of parts. All minifigs get sealed in a ziploc
bag.
In Shipping, TXscreenwriter writes:
| | Just curious how people ship out minifigs with capes. Do you leave the cape
in the minifig or do you take it off and leave it loose in the ziplock bag to
avoid any potential creasing/damage?
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| Author: | Bricklord | | Posted: | Aug 4, 2021 14:59 | | Subject: | Re: Canada post delays to UK | | Viewed: | 22 times | | Topic: | Help | |
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| A tad slow but they are getting through for me. Not as fast as in normal times,
but not as tardy as this time last year. Patience.
In Help, StephenB76 writes:
| | Hi all,
Has anyone experienced delays recently with Canada Post deliveries to the UK,
I ordered from a seller at the middle of June, and they have shipped with a tracking
number via Canada Post, Initially the tracking was showing delivery date of 15th
July then on that date and since it has just gone to item delayed, on their service
updates there is nothing indicating issues with deliveries to the UK only saying
it may take 7-10 days extra due to safety measures, just starting to worry as
if it doesn't arrive may be out of time to generate a refund.
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| Author: | Bricklord | | Posted: | Jul 27, 2021 12:17 | | Subject: | Re: Order from a duplicate account | | Viewed: | 58 times | | Topic: | Problem | |
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| Under the Problem Buyer tab there is an option to report duplicate accounts.
Do so and the new one will be merged with the old.
In Problem, SezaR writes:
| | The buying priviledge of a buyer is revoked (who had also an order from me in
NPB status) and now, she has opened a new account and ordered from me.
What should I do?
In this case, does Bricklink allow the buyer to open a new account and basically
start over?
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| Author: | Bricklord | | Posted: | Jul 22, 2021 15:46 | | Subject: | Re: Help Identifying Parts - possibly not Lego | | Viewed: | 46 times | | Topic: | Catalog Identification | |
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| Not Lego. They look like Tente parts, but Tente does not work with Lego. That
an I have never seen those parts from Tente in black. Perhaps someone ripped
Tente off instead of Lego.
In Catalog Identification, rlysse writes:
| | I’m trying to determine if any of these are Lego. They were with my pieces and
fit onto / into Lego bricks.
Part #1 Looks like missiles on a 1x1 hinge type piece round hole.
Part #2 Same base piece as part 1
Part #3 1x1 square piece with an arm with 3 half rings
Part #4 looks like a mast or antenna. Fits into the top of a 1x1 round brick.
I do not think these are Lego, but since they fit on Lego pieces and we’re with
my old pieces I’d like to figure out what they went to.
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| Author: | Bricklord | | Posted: | Jul 22, 2021 15:02 | | Subject: | Re: buyers comment in purchasing | | Viewed: | 76 times | | Topic: | Selling | |
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| Do you have the Price Quote feature enabled in your store? If so, then the buyer
has no excuse. They chose not to request a Quote and committed to the purchace,
in accordance with BL policies. Give them a polite reminder, and when the ability
to file an NPB opens, do so.
In Selling, wiedem writes:
| | I don't have a big store - just one where me and the kids sell what we don't
want and buy what we do.
Recently received an order for one minifig from a buyer in the US , (and we're
in Canada)
with the following note in the comment section of the order sheet
"Not sure what shipping will be but if reasonable I will purchase. Thx."
Never had that before , but do buyers think this is the appropriate way to do
things now days???
So, I invoiced with the postage - and after 3 days , no payment , no communication,
nothing..
Should I just cancel , and be done, or should I really do a NPB??
Should I do negative FB , which more than likely will result in a retaliatory
negative FB???
Thoughts on this???.
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| Author: | Bricklord | | Posted: | Jul 5, 2021 17:01 | | Subject: | Re: Offer an option to "Cancel without feedback" | | Viewed: | 35 times | | Topic: | Selling | |
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| You are quite correct, this is a much discussed and long overdue deficiency with
the site in need of rectification.
A simpler means of accomplishing this, at least to me, is for the party that
initiates the OCR forfeits the right to leave feedback. If the buyer backs out,
then they expose themselves without the ability to slander the seller. If the
seller initiates, they cannot hold the threat of feedback over the buyer.
In Selling, greg_zielinski writes:
| | I see this discussed a lot. A buyer wishes to cancel an order and the seller
is more then willing to offer this service. However, this leaves the seller
open to negative feedback even though they are allowing the buyer to cancel (the
seller could go through a NPB).
Please add he ability for the seller to
A. Cancel per buyer's request
or
B. Cancel order (the way it is today)
For option A. the buyer is shown I dialog stating they request to cancel the
order has been received. They choose 1 or 2
1. I did not cancel the order
2. Cancel the order and leave positive feedback (or cancel and no feedback allowed)
This way a seller can cancel the order in an act of good customer service without
risking any negative feedback from the buyer.
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| Author: | Bricklord | | Posted: | Jul 4, 2021 08:14 | | Subject: | Hey Yanks.... | | Viewed: | 176 times | | Topic: | General | |
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| Author: | Bricklord | | Posted: | Jun 25, 2021 15:41 | | Subject: | Re: Shipping to Europe from Canada | | Viewed: | 30 times | | Topic: | Shipping | |
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| Varies with the country. UK seems to have a 1-4 week lag (likely held in Customs).
France is about normal, and Germany not much above what would otherwise be normal.
Haven't had much from anywhere else recently. This is for Airmail Small Packets,
nothing tracked.
In Shipping, Diamond57 writes:
| | Just a quick question, what are you getting for actual days for a small parcel
to arrive in Europe? (not what Canada Post says). Both for tracked and non-tracked.
Thanks
Jon
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| Author: | Bricklord | | Posted: | Jun 21, 2021 11:27 | | Subject: | Re: NPB | | Viewed: | 46 times | | Topic: | Help | |
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| You have to let the proce3ss run its course. 7 days before you complete the NPB
to cancel it, if the delinquent does not communicate or pay. 14 day if they communicate.
After that, complete the NPB and cancel the order. Then leave feedback to warn
others. They delinquent can leave feed back for the first day but it will get
wiped and the ability to do so blocked by the system automatically.
In Help, emperor61 writes:
| | Hi
Have issued an NPB (first time I've had to) and just want to confirm: if
the buyer doesn't pay or make contact, and then I cancel the order, can
I leave negative feedback against the buyer without them replying likewise? Basically,
does a completed NPB stop a buyer from leaving feedback?
Thanks in advance!
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| Author: | Bricklord | | Posted: | Jun 20, 2021 09:04 | | Subject: | Re: adhering lego so it won't come apart | | Viewed: | 32 times | | Topic: | Problem | |
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| Kragling (gluing) bricks together is considered sacrilege. However, if you absolutely
must, different glues will have different results. Most model glues will actually
melt the plastic to one degree or another, but will affect the bricks. While
they will all hold the bricks together, many will be a permanent solution. If
you do not wish to damage the bricks and want to leave open the eventuality of
taking it apart, with effort, without harm to the brisks then use simple whitepaper
glue. It will not react with the ABS plastic and can be peeled off afterwards,
yet will holds bricks together quite well over time.
In Problem, kdrosenbaum writes:
| | Hi,
I'm relatively new to using Lego for anything other than playing with my
kid. I'm making some pieces that will need to hang on a wall. I plan to use
velcro on the back to attach them but wondered if I'm trying to reinvent
a wheel that already exists. How do you hang your Lego creations?
Also want to affix the pieces so they cannot be taken apart. Does anyone use
a particular product for this? It would need to be non-yellowing for my purposes.
Any help or tips are welcome!
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| Author: | Bricklord | | Posted: | Jun 15, 2021 18:32 | | Subject: | Re: Please add "i no longer want this order" | | Viewed: | 64 times | | Topic: | Feedback | |
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| 'Smells like bluf.'
I do not often post on the forums, but I do follow them. For years I have perused
the various threads and noticed your propensity for commenting on a wide variety
of topics, always pronouncing your views and opinions, invariably stating that
something described is not how it is done in your country, and therefore is wrong
everywhere else. The recurrent theme of your posts is that the rest of the world
does not operate the way your small part of it does, therefore the rest of the
world is wrong. Yes, the rest of the world does not always operate the way it
does in your home. That is the way the world works.
In this instance, you have professed an opinion as fact. I have simply asked
you to prove this fact. If there are any smells to be had, they do not emanate
on my end.
In Feedback, Teup writes:
| | Very strange reply, you first state that it's different in your place and
then you don't produce the evidence. Smells like bluf.
Anyway, if you're right, you would still need to respect the rights of your
US or EU customers. Therefore, the cancellation reason the OP suggested is still
a relevant and valid request, and stoplisting them for requesting it seems petty
to me.
(Also, I would not want to discriminate buyers based on their country of residence
in terms of the level of service they're getting, but that is a personal
choice)
In Feedback, Bricklord writes:
| | You tell us. You seem to be the expert on how the world works outside your borders.
In Feedback, Teup writes:
| | So what's the law in Canada?
In Feedback, Bricklord writes:
| | You would do well to remember that your cited 'legal rights' apply only
to your country. This is a world wide platform for selling. What applies in your
country does not necessarily apply elsewhere. Know your arcs.
In Feedback, Teup writes:
| | Hard to believe you seem to have such an extensive amount of experience on BL
yet fail to let people use their legal rights as consumers.
In Feedback, Bricklord writes:
| | you just got yourself stoplisted in yet another store. I will thank you however
for at least warning me before I waste my time on you.
In Feedback, Deedesria writes:
| | Theres no good way to communicate why i want to cancel my orders sometimes. I
often end up with not enough money, or almost impulse buying sets and changing
my mind. Please add an option that says "I no longer want this order" or something
along those lines
|
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| Author: | Bricklord | | Posted: | Jun 15, 2021 18:13 | | Subject: | Re: Please add "i no longer want this order" | | Viewed: | 69 times | | Topic: | Feedback | |
|
| You tell us. You seem to be the expert on how the world works outside your borders.
In Feedback, Teup writes:
| | So what's the law in Canada?
In Feedback, Bricklord writes:
| | You would do well to remember that your cited 'legal rights' apply only
to your country. This is a world wide platform for selling. What applies in your
country does not necessarily apply elsewhere. Know your arcs.
In Feedback, Teup writes:
| | Hard to believe you seem to have such an extensive amount of experience on BL
yet fail to let people use their legal rights as consumers.
In Feedback, Bricklord writes:
| | you just got yourself stoplisted in yet another store. I will thank you however
for at least warning me before I waste my time on you.
In Feedback, Deedesria writes:
| | Theres no good way to communicate why i want to cancel my orders sometimes. I
often end up with not enough money, or almost impulse buying sets and changing
my mind. Please add an option that says "I no longer want this order" or something
along those lines
|
|
|
|
|
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| Author: | Bricklord | | Posted: | Jun 15, 2021 17:59 | | Subject: | Re: Please add "i no longer want this order" | | Viewed: | 77 times | | Topic: | Feedback | |
|
| You would do well to remember that your cited 'legal rights' apply only
to your country. This is a world wide platform for selling. What applies in your
country does not necessarily apply elsewhere. Know your arcs.
In Feedback, Teup writes:
| | Hard to believe you seem to have such an extensive amount of experience on BL
yet fail to let people use their legal rights as consumers.
In Feedback, Bricklord writes:
| | you just got yourself stoplisted in yet another store. I will thank you however
for at least warning me before I waste my time on you.
In Feedback, Deedesria writes:
| | Theres no good way to communicate why i want to cancel my orders sometimes. I
often end up with not enough money, or almost impulse buying sets and changing
my mind. Please add an option that says "I no longer want this order" or something
along those lines
|
|
|
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| Author: | Bricklord | | Posted: | Jun 15, 2021 10:54 | | Subject: | Re: Please add "i no longer want this order" | | Viewed: | 132 times | | Topic: | Feedback | |
|
| you just got yourself stoplisted in yet another store. I will thank you however
for at least warning me before I waste my time on you.
In Feedback, Deedesria writes:
| | Theres no good way to communicate why i want to cancel my orders sometimes. I
often end up with not enough money, or almost impulse buying sets and changing
my mind. Please add an option that says "I no longer want this order" or something
along those lines
|
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| Author: | Bricklord | | Posted: | May 19, 2021 19:54 | | Subject: | Re: Package tracking from Canada to the US | | Viewed: | 29 times | | Topic: | Shipping | |
|
| Unless your order/parcel will be over 2kg, you have to ask for tracking. Under
2kg are small packet rates and they do not automatically come with tracking.
Until Admin finally gets it through their heads and includes a compulsory yes/no
during checkout for tracking as an option, you need to ask for it. Most sellers
will default to the cheapest shipping to spare their customers somewhat from
Canada Post's decidedly expensive rates.
Read the Terms and Conditions of the store before you place your order. Remember,
when you checkout you have to confirm that you have both read and accepted these
for the system to allow your order to go through. Caveat emptor.
In Shipping, MrPetovan writes:
| | As I'm impatiently waiting for a couple of untracked packages from Canada
to reach me in the US since I have no way to know when they will arrive, I recall
that in the same order batch I already received a tracked package from Canada
and the shipping fee wasn't higher than for the untracked ones.
Is there a specific condition for Canadian Sellers to obtain a tracking number
for their packages to the US? Or is it a lesser known feature that they can offer
tracking to US Buyers at no/little added cost?
This question is just a thin-veiled beg for Canadian stores to offer tracking
to me personally since I have a hard time dealing with not knowing when packages
arrive. I have been spoiled by the USPS tracking service and I was elated to
find out it could also work with Canadian packages, except few Canadian sellers
offer this feature.
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| Author: | Bricklord | | Posted: | Dec 30, 2020 10:13 | | Subject: | Re: Include Shipping Costs | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| Their is also the Quote function. Perhaps trying reading the help guide or Site
Map before ranting publicly....
n Suggestions, bwk4s writes:
| | This is an international market and each store has their own shipping rules.
PLEASE find a way to automatically include shipping costs before we request to
buy. You have our zip codes. Automate it. I don't like wasting sellers time
when shipping is outlandish
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| Author: | Bricklord | | Posted: | May 4, 2020 16:02 | | Subject: | Re: Allow invoices in any order status | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| I concur on all aspects of this thread. The inability to resend an invoice to
a buyer after I have had to file an NPB to get their attention makes resolving
the issue far likelier to result in the order being cancelled and the buyer becoming
banned.
In Suggestions, lar writes:
| | Do not restrict the ability to send invoices in any order status. The statuses
were implemented for seller convenience and different sellers use different processes.
Further, there are times when I want to send multiple invoices, for example if
the buyer wants to change shipping type. I shouldn't have to fiddle with
the order status repeatedly to get to where I can send an invoice.
This is a recent change, please undo it.
|
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| Author: | Bricklord | | Posted: | May 3, 2019 11:15 | | Subject: | Re: Change NPB Timeline | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| I fully agree, it is far too long to deal with the deadbeats here on BL. 8 days
to me would be best, 4 and 4 and cancel. Frees up inventory.
In Suggestions, MidwestBrick writes:
| | I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.
I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.
I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.
I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks
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| Author: | Bricklord | | Posted: | Feb 19, 2019 15:52 | | Subject: | Re: We need a modern way to part out sets. | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| I do not quite understand what all the griping is about concerning the Part Out
function. To me, it is one of the precious few parts of BL that the current Admin
regime has actually not made a mess of. It works quite well for me.
It is not tedious; I enter the set #, quantity and any default comments. I
always set it to add to existing current inventory if parts match, and go from
there. I simply use the same default message, unless there is a rare case where
I need to differentiate a lot. For those I almost always upload manually.
There are far more pressing deficiencies that need to be rectified on this
site.
My 2 cents.
In Suggestions, HallBricks writes:
| | The "Part Out" tool feels very outdated, and is tedious to use. One accidental
click on a link, and you loose every data you have put in for each lot.
I know there are third party software used to upload parts to your inventory,
but think a much more powerful way to part out set should be offered by BrickLink.
Maybe a software you download to your computer, but it could also just be a massive
redesign of the existing tool online.
What I miss the most is easier ways to manage lots that already exist in my inventory.
I don't want to open a new page just to check the remarks for a certain lot,
because if I forget to open that link in a new tab I will loose all progress
made with the other lots. This information should be visible on the same page,
or I should be able to open it in a pop-up window.
When parting out huge sets with thousands of pieces, it would also be nice to
be able to save the progress and continue later. Maybe there should be one upload
button for each lot, so I don't have to go through the entire list first
and then submit all changes at once.
There are of course lots of different features that could be implemented to make
the Part Out tool even more powerful, like more advanced ways to set up automatic
prices, like 10% below average etc.
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| Author: | Bricklord | | Posted: | Aug 31, 2018 12:55 | | Subject: | Re: New parameter for lots: max per buyer | | Viewed: | 37 times | | Topic: | Suggestions | |
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| I fully support this; it is years overdue as an option for a seller to have in
their store.
What also needs to be implemented is the option for a seller to refuse to allow
buyers to add to an existing order. No more batches, any further ordering comes
in as a separate order. Far, far simpler and easier for sellers to process and
fill. Shipping multiple orders together is not a problem, it is the filling and
process of the orders that requires these to be implemented. The current lack
of is a gross deficiency that must be rectified.
Bricklord
In Suggestions, Teup writes:
| | I would really like to see a new parameter for lots that limits the amount a
buyer can buy of a certain part in any one order. The part would then turn up
in search results and in store inventory showing not more than the value specified.
It's something that many online stores use, notably also LEGO themselves.
So far the way to do this is to offer the desired max amount, put in remarks
how much is left, and put the item on retain. This has several drawbacks, most
of all:
- You have to manually reoffer and modify the remarks all the time
- You cannot see or accurately modify the price and other stats of your inventory
because part of the amount of what you have is hidden in remarks
This could all be solved by 1 simple extra field, that is left on 0 when unused.
Of course, the item should not appear updated for users that still have an order
that has not yet reached the packed status. Of course buyers can buy again after
that, but separate shipping and handling fees should be sufficient to bar the
effect of buyers blowing sudden holes in your inventory.
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| Author: | Bricklord | | Posted: | Aug 21, 2018 14:29 | | Subject: | Re: Who akes OCR cannot leave feedback | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| I am not completely without heart. While this particular scenario has never yet
occurred, I would weigh such a story with that persons existing feedback, and
their attitude up to that point with the order. If I felt their claim to be sincere
and genuine, then yes, I would permit an OCR. But this has yet to occur. And
I will not state this openly - that would simply invite abuse of it.
In Suggestions, Bond writes:
| | In Suggestions, Bricklord writes:
| | Yes, I fully support this idea - it is long overdue.
I make it clear that if a buyer places and Order, the buyer is expected to pay.
I do not accept OCR's. If the buyer refuses to pay, then it is an NPB. Period.
This protects me and, in theory, teaches people to read something before they
agree to it.
Bricklord
|
Hi Bricklord,
Your position is not without merit, even if I'm not in complete agreement
with it.
However, it leaves me curious...what is your policy if the buyer should inform
you that their reason for OCR submission is a financial emergency or other crisis,
such as a house flooding that leaves them no place to go/store LEGO for the time
being?
Not trying to start any fires here; as one seller to another, I'd really
appreciate your viewpoint on such a contingency.
- Bond
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| Author: | Bricklord | | Posted: | Aug 20, 2018 13:59 | | Subject: | Re: Who akes OCR cannot leave feedback | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| The purpose of feedback is to give others a fair review of ones dealings with
another, be it as a seller or as a buyer. If a buyer makes a bogus order in my
store, I need the ability to warn others of the conduct of said buyer. I should
not be smeared by the buyer for warning other sellers about the buyer.
In Suggestions, yorbrick writes:
| | In Suggestions, Bricklord writes:
| | I've tried being nice and accepting OCR's, only to be burned by too many
immature would be buyers.
It can still be a mutual agreement, but the one who initiates the cancellation
must accept some form of censure.
|
Why? Isn't it better to ask a seller to cancel than just leaving it unpaid
as, for example, you don't agree with the costs of postage that you were
not told about before the order was placed?
If a seller is going to give negative feedback after agreeing to cancel an order
if the buyer asks, then I can fully understand why a buyer would not bother contacting
them and just leave the seller hanging.
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| Author: | Bricklord | | Posted: | Aug 20, 2018 13:28 | | Subject: | Re: Who akes OCR cannot leave feedback | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| I've tried being nice and accepting OCR's, only to be burned by too many
immature would be buyers.
It can still be a mutual agreement, but the one who initiates the cancellation
must accept some form of censure.
In Suggestions, yorbrick writes:
| | In Suggestions, Bricklord writes:
| | Yes, I fully support this idea - it is long overdue.
I make it clear that if a buyer places and Order, the buyer is expected to pay.
I do not accept OCR's. If the buyer refuses to pay, then it is an NPB. Period.
This protects me and, in theory, teaches people to read something before they
agree to it.
Bricklord
|
In that case, you do not need to be "protected" against negative feedback from
a buyer as you do not mutually agree to cancel an order.
It seems wrong for a seller to agree to something, then be allowed to penalise
a buyer for what the seller agreed to.
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| Author: | Bricklord | | Posted: | Aug 20, 2018 10:48 | | Subject: | Re: Who akes OCR cannot leave feedback | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| Yes, I fully support this idea - it is long overdue.
I make it clear that if a buyer places and Order, the buyer is expected to pay.
I do not accept OCR's. If the buyer refuses to pay, then it is an NPB. Period.
This protects me and, in theory, teaches people to read something before they
agree to it.
Bricklord
In Suggestions, Shintaku writes:
| | Hello,
as a seller I always have this problem:
buyer submits a rash order then wants to cancel.
If you do agree, you risk the buyer leaving a negative feedback. I would surely
leave a neutral or negative for someone asking to cancel an order just because
they don't want the items anymore. But I can't leave it, as a revenge
negative is always ready.
So I deny the order cancel until they become NPB, I undergo the NPB procedure,
so the buyer isn't allowed to leave a feedback anymore.
But this way my items are BLOCKED FOR 14 DAYS (7 I have to wait + 7 I have to
wait the NPB to resolve) and no one can buy them anymore.
Instead if I was able to accept the OCR, knowing they will not be able to leave
a negative, I would do that, leave a neutral, relist my items instatly and move
on.
I don't think that removing the chance to leave a feedback if we wish to
cancel the order is so unfair. The ones who wish to cease the order, ceases the
feedback with it.
Please help us sellers.
Thanks
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| Author: | Bricklord | | Posted: | Apr 12, 2018 17:02 | | Subject: | Re: Allow for a Quote only option | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| Hear, hear!
The concept of the Quote Request is one of the precious few useful innovations
under the new management. However, that it can only be found and selected as
a secondary option on the last step of the checkout process is ridiculous. That
too needs to be rectified - have it as a separate path at the start of checkout,
not the end.
As well, the afore mentioned suggestion of making an option for the seller to
only allow Quote Requests will preclude the repeated bogus orders of buyers who
won't pay. They can then accept or cancel once they know the shipping, no
excuses.
Bricklord
In Suggestions, Cob writes:
| | Buyers have trouble finding the quote request. I would like to offer a quote
request only option (similar to BO).
Please create and allow for a quote only option that the seller can elect to
use. This way the option to see a quote request is not limited by the shipping
method selected.
Thank you,
Cob
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| Author: | Bricklord | | Posted: | Nov 27, 2017 12:42 | | Subject: | Re: No Instant Checkout = Force must offer Quote | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| That is the case. If any of the items in an open quote are sold below the quantity
within that quote before that quote is accepted, then the system automatically
cancels the quote. I have only had this happen once to a potential buyer.
In Suggestions, chetzler writes:
| | In Suggestions, Bricklord writes:
| | What extra work? One has to calculate the shipping on every order to invoice
for it anyway. This is simply a buffer between the prospective buyer committing
to an order and simply getting a quote. If they decide the shipping is acceptable,
they accept the quote and you are already done. Invoice them from the order itself,
and once paid pull, pack and ship. There is no extra work, and far fewer NPB's.
|
How often (if ever) do you have to re-issue a quote because some of the items
on the order were already sold? It was my understanding that if parts on a quote
are sold then the quote is immediately cancelled. Is that still the case?
| |
In Suggestions, chetzler writes:
| | In Suggestions, Bricklord writes:
| | Fully supported. I have had the Quote function enabled since it was first introduced,
and have no intention of ever screwing myself and my customers over by implementing
that goat rodeo called Instant Checkout. Sellers should be obliged to offer the
Quote Function if they opt not to use Instant Checkout. The latter must not be
made mandatory though. If it does, I and a large number of other sellers will
leave.
|
Why on Earth would you make all of that extra work for yourself? Am I reading
you correctly? You would prefer to be forced to quote every single order you
receive?
| | That said, the Quote function must be improved. Instead of an obfuscated tab
at the very end of the checkout process, it should be the fork in the road right
at the start.
In Suggestions, PaulOfBricks writes:
| | I believe in instant checkout even though I still have a few problems with it
that are still not being addressed. However:
I believe you should know the cost upfront of your cart, fees and shipping before
being obliged to pay.
I recently placed an order and again the fees and extra are so buried within
the terms the parts cost become 34% more! also I was invoiced for the larger
box option, and I know if using the instant checkout the parts would have easily
fit into the smaller letter rate. I read the terms 3 times and still some fees
were still easily missed.
This happens over and over again, its not a one off.
I think it should be mandatory by Bricklink that any seller not using Instant
checkout will
Automatically will have the Quote option enabled.
What is the harm in that?
Every customer can make a decision up front if the fees and postage are reasonable
and acceptable. When im invoiced a total random bunch of fees I am not entered
into the contact agreement before knowing them.
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| Author: | Bricklord | | Posted: | Nov 27, 2017 12:24 | | Subject: | Re: No Instant Checkout = Force must offer Quote | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| What extra work? One has to calculate the shipping on every order to invoice
for it anyway. This is simply a buffer between the prospective buyer committing
to an order and simply getting a quote. If they decide the shipping is acceptable,
they accept the quote and you are already done. Invoice them from the order itself,
and once paid pull, pack and ship. There is no extra work, and far fewer NPB's.
In Suggestions, chetzler writes:
| | In Suggestions, Bricklord writes:
| | Fully supported. I have had the Quote function enabled since it was first introduced,
and have no intention of ever screwing myself and my customers over by implementing
that goat rodeo called Instant Checkout. Sellers should be obliged to offer the
Quote Function if they opt not to use Instant Checkout. The latter must not be
made mandatory though. If it does, I and a large number of other sellers will
leave.
|
Why on Earth would you make all of that extra work for yourself? Am I reading
you correctly? You would prefer to be forced to quote every single order you
receive?
| | That said, the Quote function must be improved. Instead of an obfuscated tab
at the very end of the checkout process, it should be the fork in the road right
at the start.
In Suggestions, PaulOfBricks writes:
| | I believe in instant checkout even though I still have a few problems with it
that are still not being addressed. However:
I believe you should know the cost upfront of your cart, fees and shipping before
being obliged to pay.
I recently placed an order and again the fees and extra are so buried within
the terms the parts cost become 34% more! also I was invoiced for the larger
box option, and I know if using the instant checkout the parts would have easily
fit into the smaller letter rate. I read the terms 3 times and still some fees
were still easily missed.
This happens over and over again, its not a one off.
I think it should be mandatory by Bricklink that any seller not using Instant
checkout will
Automatically will have the Quote option enabled.
What is the harm in that?
Every customer can make a decision up front if the fees and postage are reasonable
and acceptable. When im invoiced a total random bunch of fees I am not entered
into the contact agreement before knowing them.
|
|
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| Author: | Bricklord | | Posted: | Nov 27, 2017 11:14 | | Subject: | Re: No Instant Checkout = Force must offer Quote | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| Respectfully, the key flaw in your position is that you actually make 'pre,
during and post' queries to stores you shop in. Far to many others can't
be bothered, and then whine and complain afterwards, or become NPB's. Make
it harder for prospective buyers to act blindly on this site, and it will significantly
reduce the headaches and frustrations that sellers endure.
In Suggestions, calsbricks writes:
| | In Suggestions, Bricklord writes:
| | Fully supported. I have had the Quote function enabled since it was first introduced,
and have no intention of ever screwing myself and my customers over by implementing
that goat rodeo called Instant Checkout. Sellers should be obliged to offer the
Quote Function if they opt not to use Instant Checkout. The latter must not be
made mandatory though. If it does, I and a large number of other sellers will
leave.
That said, the Quote function must be improved. Instead of an obfuscated tab
at the very end of the checkout process, it should be the fork in the road right
at the start.
|
Nothing should be mandatory as far as this goes. You have over 11,000 unique
sellers on this site and they will all have an opinion of whether they want to
offer quotes or instant checkout - leave it that way and you may end up filtering
out the 'damaged goods sellers' that seem to happen - this is really
odd, I must say all this talk about sellers not responding etc. We have been
buying for a very long time on this site and have never had a seller not respond
to any query we had pre, during or post sale. Most of them are happy to get their
orders in and process them and certainly do not want to turn away business. Maybe
people should name and shame them  .
| |
In Suggestions, PaulOfBricks writes:
| | I believe in instant checkout even though I still have a few problems with it
that are still not being addressed. However:
I believe you should know the cost upfront of your cart, fees and shipping before
being obliged to pay.
I recently placed an order and again the fees and extra are so buried within
the terms the parts cost become 34% more! also I was invoiced for the larger
box option, and I know if using the instant checkout the parts would have easily
fit into the smaller letter rate. I read the terms 3 times and still some fees
were still easily missed.
This happens over and over again, its not a one off.
I think it should be mandatory by Bricklink that any seller not using Instant
checkout will
Automatically will have the Quote option enabled.
What is the harm in that?
Every customer can make a decision up front if the fees and postage are reasonable
and acceptable. When im invoiced a total random bunch of fees I am not entered
into the contact agreement before knowing them.
|
|
|
|
|
| Author: | Bricklord | | Posted: | Nov 27, 2017 10:57 | | Subject: | Re: No Instant Checkout = Force must offer Quote | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| Fully supported. I have had the Quote function enabled since it was first introduced,
and have no intention of ever screwing myself and my customers over by implementing
that goat rodeo called Instant Checkout. Sellers should be obliged to offer the
Quote Function if they opt not to use Instant Checkout. The latter must not be
made mandatory though. If it does, I and a large number of other sellers will
leave.
That said, the Quote function must be improved. Instead of an obfuscated tab
at the very end of the checkout process, it should be the fork in the road right
at the start.
In Suggestions, PaulOfBricks writes:
| | I believe in instant checkout even though I still have a few problems with it
that are still not being addressed. However:
I believe you should know the cost upfront of your cart, fees and shipping before
being obliged to pay.
I recently placed an order and again the fees and extra are so buried within
the terms the parts cost become 34% more! also I was invoiced for the larger
box option, and I know if using the instant checkout the parts would have easily
fit into the smaller letter rate. I read the terms 3 times and still some fees
were still easily missed.
This happens over and over again, its not a one off.
I think it should be mandatory by Bricklink that any seller not using Instant
checkout will
Automatically will have the Quote option enabled.
What is the harm in that?
Every customer can make a decision up front if the fees and postage are reasonable
and acceptable. When im invoiced a total random bunch of fees I am not entered
into the contact agreement before knowing them.
|
|
|
| Author: | Bricklord | | Posted: | Mar 20, 2017 14:15 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 66 times | | Topic: | Suggestions | |
|
| You are 1c short of grasping the problem. Postal rate are not just determined
by weight, but by volume as well. Or are you suggesting that sellers should only
ship as parcels, regardless of how much more that will cost buyers, and thereby
discourage buyers from shopping?
In Suggestions, Daragh writes:
| | The rates, the weights and different postal methods by country and area is not
something BL needs to even think about. All they need to do is give the user
the ability to complete their shipping methods and rates themselves (or allow
buyers to offer shipping quotes only).
That is how it is done elsewhere and you can set up your methods and rates based
exactly on what services you use, you can amend weight bands to allow for packaging,
have tracking and insurance options, impose weight or size restrictions etc etc
etc.
I would not expect BL or any other company to try and replicate all the rates
available to sellers in different countries around the world and if that is what's
causing the auto-checkout delay we will never see it.
Just give users the parameters to set up their own methods and prices or not
as the member chooses.
That's my 99c worth!
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| Author: | Bricklord | | Posted: | Mar 20, 2017 14:12 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 58 times | | Topic: | Suggestions | |
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| What part of Canada Post's guidelines are you wilfully ignoring? it is not
just weight that determines a rate, but the volume as well. Or are you only shipping
as parcels? If so, you are costing your customers far more than they should be
paying.
In Suggestions, FigBits writes:
| | In Suggestions, Bricklord writes:
| | I completely concur. The Canada Post rates/tables would make any such automatic
shipping calculation even more overpriced than the exact rate they already charge.
An automatic checkout with the invoice would be an improvement, but for each
order the seller MUST calculate the shipping.
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This is 100% false. I don't know why it keeps coming up. We know with absolute
certainty that automato shipping calculation need not result in overcharging
for shipping.
If a seller WANTS to charge more for shipping, they can set up their options
to do so. If they want to charge less for shipping, they can set up the options
to do so. On the other site, I have flat-rate shipping. This means that for orders
over 150 grams, buyers pay LOWER shipping costs in my store on the site that
has auto checkout.
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Marc.
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Canada, Alberta
