Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | SylvainLS  | | Posted: | Jun 23, 2022 04:52 | | Subject: | Re: Wanted list | | Viewed: | 18 times | | Topic: | Technical Issues | |
|
| In Technical Issues, LegoJack10231 writes:
| | Hi, I moved items from one of my wanted list to a new wanted list but I didn’t
create a name for that wanted list. Now I can’t seem to open that wanted list
but I see 100 items on that no name list. Please help. Thank you.
|
Have you tried changing its name? (Setup button)
|
| Author: | LegoJack10231 | | Posted: | Jun 23, 2022 04:45 | | Subject: | Wanted list | | Viewed: | 86 times | | Topic: | Technical Issues | |
|
| Hi, I moved items from one of my wanted list to a new wanted list but I didn’t
create a name for that wanted list. Now I can’t seem to open that wanted list
but I see 100 items on that no name list. Please help. Thank you.
|
|
| Author: | Nubs_Select | | Posted: | Jun 23, 2022 00:53 | | Subject: | Re: Help Finding A Set | | Viewed: | 26 times | | Topic: | Help | |
|
| | Thanks for bringing attention to it so I could! |
| Author: | TheCuteGiraffe | | Posted: | Jun 23, 2022 00:43 | | Subject: | Re: Help Finding A Set | | Viewed: | 25 times | | Topic: | Help | |
|
| | Ha nice one! |
| Author: | TheCuteGiraffe | | Posted: | Jun 23, 2022 00:30 | | Subject: | Re: Help Finding A Set | | Viewed: | 21 times | | Topic: | Help | |
|
| | Yeah ha nice job though. Thanks for putting that forward to a catalogue request. |
| Author: | Nubs_Select | | Posted: | Jun 23, 2022 00:25 | | Subject: | Re: Help Finding A Set | | Viewed: | 26 times | | Topic: | Help | |
|
| It’s funny that talk about random things  |
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 23:40 | | Subject: | Re: Help Finding A Set | | Viewed: | 38 times | | Topic: | Help | |
|
| Thanks Nubs_Select
It's funny to see you guys talk.
About random things.
|
| Author: | rangers2011 | | Posted: | Jun 22, 2022 23:29 | | Subject: | Import Duties | | Viewed: | 108 times | | Topic: | Help | |
|
| Hello!
I am new to bricklink and buying things from overseas in general. I am in the
USA and want to buy about $200 total from a seller in the Netherlands, how can
I estimate what I would have to pay in import duties and fees if applicable?
Thank you for any help and responses.
|
| Author: | 1001bricks | | Posted: | Jun 22, 2022 23:05 | | Subject: | Re: Help Finding A Set | | Viewed: | 46 times | | Topic: | Help | |
|
| In Help, BricksOfFaith writes:
I must admit...
Time for a break:
https://imgur.com/Y99R0BB
|
| Author: | BricksOfFaith | | Posted: | Jun 22, 2022 23:00 | | Subject: | Re: Help Finding A Set | | Viewed: | 31 times | | Topic: | Help | |
|
| | I love this forum! 🤣🤣🤣🤣 |
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 22:49 | | Subject: | Re: Help Finding A Set | | Viewed: | 36 times | | Topic: | Help | |
|
| | Yay! |
| Author: | 1001bricks | | Posted: | Jun 22, 2022 22:49 | | Subject: | Re: Help Finding A Set | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
32.193% reached!
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 22:48 | | Subject: | Re: Help Finding A Set | | Viewed: | 32 times | | Topic: | Help | |
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| |
| Author: | 1001bricks | | Posted: | Jun 22, 2022 22:48 | | Subject: | Re: Help Finding A Set | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | on a separate unrelated note I just found out you can send messages to yourself
on bricklink
|
That seems very normal and safe to you?
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 22:48 | | Subject: | Re: Help Finding A Set | | Viewed: | 29 times | | Topic: | Help | |
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| |
| Author: | 1001bricks | | Posted: | Jun 22, 2022 22:45 | | Subject: | Re: Help Finding A Set | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | | | Thanks Sadler_Bricks, that was exactly what I was looking for.
|
Looks like I got a new name
|
You guys are unbelievable
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 22:15 | | Subject: | Re: Help Finding A Set | | Viewed: | 44 times | | Topic: | Help | |
|
| on a separate unrelated note I just found out you can send messages to yourself
on bricklink
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 22:13 | | Subject: | Re: Help Finding A Set | | Viewed: | 43 times | | Topic: | Help | |
|
| | I just made the new item request. |
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 22:07 | | Subject: | Re: Help Finding A Set | | Viewed: | 38 times | | Topic: | Help | |
|
| That would be great. I can see the value and I can also find out what parts it
has ect.
Mine is a few years old and somewhat dismantled.
|
 |
| Author: | 3001Bricks | | Posted: | Jun 22, 2022 22:04 | | Subject: | Re: Only UPS coming up in shipstation?? | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, Adjour writes:
| | Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
|
My experience with their customer service is very good. I'd just give them
a call and go through the steps together to figure out if its a bug or glitch
somewhere.
|
| Author: | BricksOfFaith | | Posted: | Jun 22, 2022 22:00 | | Subject: | Re: Help Finding A Set | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
Looks to me like we need to get the admins to add this set! 😉 😂
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 21:45 | | Subject: | Re: Help Finding A Set | | Viewed: | 30 times | | Topic: | Help | |
|
| | No worries Glad I could help! |
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 21:43 | | Subject: | Re: Help Finding A Set | | Viewed: | 37 times | | Topic: | Help | |
|
| Sorry I meant Nubs Select not Sadler_Bricks.
Sorry for the mistake but thanks for your help.
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 21:43 | | Subject: | Re: Help Finding A Set | | Viewed: | 37 times | | Topic: | Help | |
|
| | | Thanks Sadler_Bricks, that was exactly what I was looking for.
|
Looks like I got a new name
|
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 21:41 | | Subject: | Re: Help Finding A Set | | Viewed: | 42 times | | Topic: | Help | |
|
| Wow your good.
Thanks Sadler_Bricks, that was exactly what I was looking for.
|
| Author: | Nubs_Select | | Posted: | Jun 22, 2022 21:36 | | Subject: | Re: Help Finding A Set | | Viewed: | 42 times | | Topic: | Help | |
|
| | if its the one your looking for* |
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 21:32 | | Subject: | Help Finding A Set | | Viewed: | 171 times | | Topic: | Help | |
|
| Hey Guys,
I got this lego set about 4 years ago from Toys R Us. It has a Santa minifigure
at the beach with a cooler, small table and a parasol. I have spent an hour or
so looking for it on Bricklink but cannot find it.
This part here was used for the parasol but it isn't listed in the Item appears
in section.
3960pb027
I know the minifigure also wore this hat element.
2543
Any help would be appreciated.
Thanks,
The Cute Giraffe
|
| Author: | TheCuteGiraffe | | Posted: | Jun 22, 2022 19:21 | | Subject: | Re: What is this rubber part? | | Viewed: | 29 times | | Topic: | Help | |
|
| | Nexo Knights little warrior people. They are on the robots. |
|
| Author: | Kuboteka | | Posted: | Jun 22, 2022 13:57 | | Subject: | Re: Dear Admins, please help | | Viewed: | 96 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | In Help, Kuboteka writes:
| | In Help, yorbrick writes:
| | | | A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
The buyer has to complete the NSS don't they, leaving at least two weeks
after they filed it? It is not like they are opening a claim, getting the item
delivered and forgetting about stopping the NSS and it still happening automatically.
The buyer needs to complete it for the NSS to stand.
|
We had answer from admins and we checked all completed NSS and as we said - all
of them had tracking numbers, two of them even were delivered in time of NSS
completed...
|
And unfortunately it will happen again and again until you either speed up delivery
(for example, by having the stock in the same country as your business) or stop
these buyers making complaints by highlighting even more clearly that there are
very extended processing times before you post orders. As mentioned yesterday,
putting a big warning in your slogan and your banner rather than just saying
"see shipping terms" would help here. It might put off a few buyers but if they
are the ones not reading terms and then complaining then maybe that is a good
thing. The "good" buyers that read and understand your delays will presumably
still place their orders. If you can reduce the numbers filing NSS even by 1
then it slows down how quickly you get the auto suspension and so gives you longer
to resolve the NSS complaints you get.
Your business model of operating inside the EU but processing in Russia might
have worked before covid and the invasion of Ukraine but with extended delivery
times now it seems to be breaking down. It will only get worse if the Kaliningrad
issues escalate and transportation between Russia and Lithuania breaks down further.
It might partly be the buyers' fault for not reading terms but the end effect
is on your store, so you need to minimise the number of complaints.
15-20 years ago there used to be a similar oroblem on ebay. Some Chinese sellers
would claim to be in the UK but in reality were posting items from China to a
UK warehouse before posting on. So while they were eventually posted within the
UK, the delays could be very long and many complaints made. Ebay finally cleaned
that up, so any Chinese sellers have to have the product in a UK warehouse if
they claim to be in the UK. Now it works much better.
|
You are absolutely correct and we know it and work on it.
From the February we start to preparing the process when we split storage to
make separate store in Vilnius and the second selling store in Russia just for
Russian customers.
But it is a large changes with large ammount of money needed for all steps and
we can't do it momently.
Now we are in process to finish the first step - own websyte to sell parts in
Russia to have some additional profit for future changes.
It will take about a month more.
Than we will start to earn and find money for growing our inventories to make
wide stock for both stores. It can take 2-3 months.
Finaly about a month will take the process to open storage in Vilnius and manage
all processes.
We hope that at the end of this year / begining of next one we will have our
worldwide business full in Vilnius.
|
|
| Author: | yorbrick | | Posted: | Jun 22, 2022 13:42 | | Subject: | Re: Dear Admins, please help | | Viewed: | 48 times | | Topic: | Help | |
|
| In Help, Kuboteka writes:
| | In Help, yorbrick writes:
| | | | A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
The buyer has to complete the NSS don't they, leaving at least two weeks
after they filed it? It is not like they are opening a claim, getting the item
delivered and forgetting about stopping the NSS and it still happening automatically.
The buyer needs to complete it for the NSS to stand.
|
We had answer from admins and we checked all completed NSS and as we said - all
of them had tracking numbers, two of them even were delivered in time of NSS
completed...
|
And unfortunately it will happen again and again until you either speed up delivery
(for example, by having the stock in the same country as your business) or stop
these buyers making complaints by highlighting even more clearly that there are
very extended processing times before you post orders. As mentioned yesterday,
putting a big warning in your slogan and your banner rather than just saying
"see shipping terms" would help here. It might put off a few buyers but if they
are the ones not reading terms and then complaining then maybe that is a good
thing. The "good" buyers that read and understand your delays will presumably
still place their orders. If you can reduce the numbers filing NSS even by 1
then it slows down how quickly you get the auto suspension and so gives you longer
to resolve the NSS complaints you get.
Your business model of operating inside the EU but processing in Russia might
have worked before covid and the invasion of Ukraine but with extended delivery
times now it seems to be breaking down. It will only get worse if the Kaliningrad
issues escalate and transportation between Russia and Lithuania breaks down further.
It might partly be the buyers' fault for not reading terms but the end effect
is on your store, so you need to minimise the number of complaints.
15-20 years ago there used to be a similar oroblem on ebay. Some Chinese sellers
would claim to be in the UK but in reality were posting items from China to a
UK warehouse before posting on. So while they were eventually posted within the
UK, the delays could be very long and many complaints made. Ebay finally cleaned
that up, so any Chinese sellers have to have the product in a UK warehouse if
they claim to be in the UK. Now it works much better.
|
|
| Author: | azbrickz | | Posted: | Jun 22, 2022 13:13 | | Subject: | Re: What is this rubber part? | | Viewed: | 27 times | | Topic: | Help | |
|
| Yeah, I threw several of those away before I realized they are actually LEGO.
In Help, Biglesdug writes:
| | In Help, azbrickz writes:
| | In Help, Biglesdug writes:
| | I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
Thank you, I thought it was a shoulder, but there was no pin and its soft plastic
not rubber.
Thanks!
|
|
|
| Author: | Biglesdug | | Posted: | Jun 22, 2022 13:02 | | Subject: | Re: What is this rubber part? | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, azbrickz writes:
| | In Help, Biglesdug writes:
| | I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
Thank you, I thought it was a shoulder, but there was no pin and its soft plastic
not rubber.
Thanks!
|
| Author: | azbrickz | | Posted: | Jun 22, 2022 13:00 | | Subject: | Re: What is this rubber part? | | Viewed: | 41 times | | Topic: | Help | |
|
| In Help, Biglesdug writes:
| | I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
| Author: | Biglesdug | | Posted: | Jun 22, 2022 12:57 | | Subject: | What is this rubber part? | | Viewed: | 108 times | | Topic: | Help | |
|
| I can't find these any ideas? they are rubberish and slightly larger then
1 stud
Thanks
|
|
|
| Author: | Kuboteka | | Posted: | Jun 22, 2022 12:49 | | Subject: | Re: Dear Admins, please help | | Viewed: | 49 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | | | A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
The buyer has to complete the NSS don't they, leaving at least two weeks
after they filed it? It is not like they are opening a claim, getting the item
delivered and forgetting about stopping the NSS and it still happening automatically.
The buyer needs to complete it for the NSS to stand.
|
We had answer from admins and we checked all completed NSS and as we said - all
of them had tracking numbers, two of them even were delivered in time of NSS
completed...
|
|
| Author: | Kuboteka | | Posted: | Jun 22, 2022 12:48 | | Subject: | Re: Dear Admins, please help | | Viewed: | 67 times | | Topic: | Help | |
|
| In Help, CE_Tanja writes:
| | Dear Kuboteka,
We understand your concern.
We would like to stress that the initial course of action in order to remove
the NSS alerts is to contact buyers directly. The Help Desk is a secondary source
for when buyers are not replying and/ or other emergencies occur. Extended waiting
times is unfortunately a serious inconvenience for buyers and we would advise
looking into ways of reducing buyer waiting time which will in turn reduce the
number of NSSs.
We have replied in more detail to the ticket you created in the Help Desk.
|
Thanks a lot, we love you so much that you answered!
We always try to contact buyers.
I checked ticked answer - all 3 completed NSS had tracking before they completed
it...
Thats the main problem - orders shipped but buyers who we contacted with - complete
NSS instead of Cancel it.
We know that sometimes they did it just because didn't know the difference
clear...
But we always contact with buyers and try to solve any problem asap
|
|
| Author: | CE_Tanja | | Posted: | Jun 22, 2022 12:39 | | Subject: | Re: Dear Admins, please help | | Viewed: | 91 times | | Topic: | Help | |
|
|
BrickLink
ID CardCE_Tanja
|
Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
 |
Admin |
|
|
| BrickLink Administrator |
|
| Dear Kuboteka,
We understand your concern.
We would like to stress that the initial course of action in order to remove
the NSS alerts is to contact buyers directly. The Help Desk is a secondary source
for when buyers are not replying and/ or other emergencies occur. Extended waiting
times is unfortunately a serious inconvenience for buyers and we would advise
looking into ways of reducing buyer waiting time which will in turn reduce the
number of NSSs.
We have replied in more detail to the ticket you created in the Help Desk.
In Help, Kuboteka writes:
| | Hello, we have our store suspended because of completed NSS that has tracking
and was delivered to our customer some time before he completed this NSS.
We provide all info about this NSS at Help Desk, if you need more info please
write us.
We have a top-50 store on bricklink with hundreds of orders a month and we always
ship our orders and always solve any problems with our orders.
Please answer on the ticket asap, cause our customers are worried cause of suspended
store (that thay will not receive orders they placed, but they will)
And cause we need to sell our parts (we have 15 employes now whom we need to
pay salary)
It is auful to lose money cause of buyer who can stop NSS after he receive his
order.
Thanks a lot for your help
We always work for our customers and hope you know it.
|
|
|
| Author: | cosmicray | | Posted: | Jun 22, 2022 11:17 | | Subject: | Re: Only UPS coming up in shipstation?? | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, Adjour writes:
| | Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
|
One possible explanation …
There are (still) a few small towns, where the only USPS service is post office
boxes. That is, the post office (and the community it serves) is sufficiently
small, that USPS does not offer street address delivery. In those communities,
every resident is given a free post office box. Ask your customer if they receive
their mail at a PO Box.
Note that in those communities, UPS may offer street delivery.
Nita Rae
|
|
| Author: | yorbrick | | Posted: | Jun 22, 2022 11:16 | | Subject: | Re: Dear Admins, please help | | Viewed: | 53 times | | Topic: | Help | |
|
| | | A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
The buyer has to complete the NSS don't they, leaving at least two weeks
after they filed it? It is not like they are opening a claim, getting the item
delivered and forgetting about stopping the NSS and it still happening automatically.
The buyer needs to complete it for the NSS to stand.
|
|
| Author: | zorbanj | | Posted: | Jun 22, 2022 08:55 | | Subject: | Re: Dear Admins, please help | | Viewed: | 70 times | | Topic: | Help | |
|
| Why is an NSS allowed at all if payment was made through PayPal?
In Help, pitz8008 writes:
| |
I find it outrageous this store is still suspended for 3 NSS that never should
have been allowed to be completed to begin with. If an impatient buyer can shutdown
this store, they can shut down yours as well.
There was one time I dropped off over 60 orders at the post office. Unfortunately
all of those packages got missplaced for a couple weeks. All of the buyers who
contacted me were very understanding. But if I ran into the unfortunate luck
of having three impatient buyers who didn't care to be understanding in that
situation, my store could have been shut down. Even though all the packages were
delivered. A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
|
|
| Author: | Kuboteka | | Posted: | Jun 22, 2022 06:43 | | Subject: | Re: Dear Admins, please help | | Viewed: | 83 times | | Topic: | Help | |
|
| In Help, pitz8008 writes:
| | In Help, Kuboteka writes:
| | In Help, Kuboteka writes:
| | In Help, TheCuteGiraffe writes:
| | Seems like you just need to be more upfront with postage. Some buyers are very
specific with how they want their items shipped and excatly how long they want
that to take.
Good luck in your issue,
The Cute Giraffe
|
Thanks
We hope admins can help us soon
Or we start to need money for salary to employers and storage, it is very hard
days now...
|
At least we need promt answer from admins here, cause we had no any answers yet.
We solved all NSS before they appeared, what is the reason of store suspending
if we are Lithuanian store for years.
|
I find it outrageous this store is still suspended for 3 NSS that never should
have been allowed to be completed to begin with. If an impatient buyer can shutdown
this store, they can shut down yours as well.
There was one time I dropped off over 60 orders at the post office. Unfortunately
all of those packages got missplaced for a couple weeks. All of the buyers who
contacted me were very understanding. But if I ran into the unfortunate luck
of having three impatient buyers who didn't care to be understanding in that
situation, my store could have been shut down. Even though all the packages were
delivered. A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
Yes, it looks like a big problem for large stores with many orders...
We were in Feautured and Highlited stores all months last years and we afraid
every time we received NSS even we know we do best to solve the problem.
But every time this problems happened - we were in contact with Bricklink administration
and help us and we very grateful for it and hope it will be solved this time
soon
Just right now I am afraid that the reason why we have no answer from the side
of administration - that our business model include parts from Russia.
We know that Russian stores were banned because of problems with payment and
shipping
We can provide all documentation that we are Lithuanian Business, that buyers
pay to our Lithuanian account and we ship orders from our Lithuanian address.
We hope that the native of parts is not a reason to ban us as Russian store.
We always do best to our buyers and in time of NSS we solve it - make refunds
/ provide trackings of shipped / delivered orders and we can do it this time
too.
|
|
| Author: | pitz8008 | | Posted: | Jun 22, 2022 06:25 | | Subject: | Re: Dear Admins, please help | | Viewed: | 72 times | | Topic: | Help | |
|
| In Help, Kuboteka writes:
| | In Help, Kuboteka writes:
| | In Help, TheCuteGiraffe writes:
| | Seems like you just need to be more upfront with postage. Some buyers are very
specific with how they want their items shipped and excatly how long they want
that to take.
Good luck in your issue,
The Cute Giraffe
|
Thanks
We hope admins can help us soon
Or we start to need money for salary to employers and storage, it is very hard
days now...
|
At least we need promt answer from admins here, cause we had no any answers yet.
We solved all NSS before they appeared, what is the reason of store suspending
if we are Lithuanian store for years.
|
I find it outrageous this store is still suspended for 3 NSS that never should
have been allowed to be completed to begin with. If an impatient buyer can shutdown
this store, they can shut down yours as well.
There was one time I dropped off over 60 orders at the post office. Unfortunately
all of those packages got missplaced for a couple weeks. All of the buyers who
contacted me were very understanding. But if I ran into the unfortunate luck
of having three impatient buyers who didn't care to be understanding in that
situation, my store could have been shut down. Even though all the packages were
delivered. A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
|
|
| Author: | Adjour | | Posted: | Jun 21, 2022 23:53 | | Subject: | Re: Only UPS coming up in shipstation?? | | Viewed: | 33 times | | Topic: | Help | |
|
| In Help, wildchicken13 writes:
| | In Help, Adjour writes:
| | In Help, wildchicken13 writes:
| | In Help, Adjour writes:
| | Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
|
Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?
|
Hi yes, I usually get a mix and for whatever reason all the USPS options are
missing!
|
Strange. Have you tried printing a label manually? Maybe try again later. The
only other thing I can think of is maybe USPS doesn't deliver to that particular
address, but UPS does. Is that even possible?
|
That was my first thought was it wasn't a serviced area, but then I saw I've
shipped to them before. I try not to use UPS because the drop off is a different
side of town, I would have remembered doing it.
I haven't tried manual label yet, I've been a bit swamped at the just
ordered today, I plan to give that a shot tomorrow, I'll let you know.
Thanks for the imput
Crystal
|
|
| Author: | wildchicken13 | | Posted: | Jun 21, 2022 23:51 | | Subject: | Re: Only UPS coming up in shipstation?? | | Viewed: | 28 times | | Topic: | Help | |
|
| In Help, Adjour writes:
| | In Help, wildchicken13 writes:
| | In Help, Adjour writes:
| | Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
|
Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?
|
Hi yes, I usually get a mix and for whatever reason all the USPS options are
missing!
|
Strange. Have you tried printing a label manually? Maybe try again later. The
only other thing I can think of is maybe USPS doesn't deliver to that particular
address, but UPS does. Is that even possible?
|
|
| Author: | Adjour | | Posted: | Jun 21, 2022 23:40 | | Subject: | Re: Only UPS coming up in shipstation?? | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, wildchicken13 writes:
| | In Help, Adjour writes:
| | Printed a label, no issue. Next order only comes up as UPS.
I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package
Its just a normal sized package like all my others, could it be the address or
is this a glitch?
Thanks all
Crystal
|
Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?
|
Hi yes, I usually get a mix and for whatever reason all the USPS options are
missing!
|
|
| Author: | Kuboteka | | Posted: | Jun 21, 2022 23:13 | | Subject: | Re: Dear Admins, please help | | Viewed: | 75 times | | Topic: | Help | |
|
| In Help, Kuboteka writes:
| | In Help, TheCuteGiraffe writes:
| | Seems like you just need to be more upfront with postage. Some buyers are very
specific with how they want their items shipped and excatly how long they want
that to take.
Good luck in your issue,
The Cute Giraffe
|
Thanks
We hope admins can help us soon
Or we start to need money for salary to employers and storage, it is very hard
days now...
|
At least we need promt answer from admins here, cause we had no any answers yet.
We solved all NSS before they appeared, what is the reason of store suspending
if we are Lithuanian store for years.
|
|
| Author: | Kuboteka | | Posted: | Jun 21, 2022 23:09 | | Subject: | Re: Store I ordered from got suspended | | Viewed: | 53 times | | Topic: | Help | |
|
| In Help, Schnockse writes:
| | In Help, Kuboteka writes:
| | In Help, Schnockse writes:
| | Hello!
Im a little lost now. 3 Weeks ago I ordered and paid nearly 200 Euro worth of
pieces from a Store named Kuboteka. They wrote on their Storesite that orders
take time etc. so I wasnt concerned about the delivery. They had mostly positive
feedback and many transactions too.
Yesterday I checked on my order and only saw that the store was suspended. My
Order has still the "packed" Status. I wrote them about it and got no answer.
Should I just wait longer or try to get my money back as soon as possible?
Regards!
|
Hello!
We wait for answer from administration to reopen store, but all orders are in
process as we have in store terms and going to our customers.
We have longer two-step delivery explainded in our store terms, we warn that
delivery takes time. But some customers don't want to read terms in time
of checkout so sometimes store is suspended about shipped orders.
But all our orders come to our customers (in timeframe we provide in terms) and
we always solve any problem happened (refund for missed order or parts)
Thanks for the patience
|
Thank you for your answer!
I read your terms carefully and was prepared to wait !
But the suspension scared me a bit BC your whole site was just gone.
Your response lifted a great weight from me and I am excited for my order!
Thank you very much!
|
Thanks a lot!
We hope admins can help us soon...
Now we are ignored for two days
Hope it can be solved and that delay is not cause a part of our business is in
Russia...
It will be very strange of so, because we are officially in Lithuania and we
work this way for years and the process wasn't changes after things happens...
|
|
| Author: | Kuboteka | | Posted: | Jun 21, 2022 23:03 | | Subject: | Re: Dear Admins, please help | | Viewed: | 58 times | | Topic: | Help | |
|
| In Help, TheCuteGiraffe writes:
| | Seems like you just need to be more upfront with postage. Some buyers are very
specific with how they want their items shipped and excatly how long they want
that to take.
Good luck in your issue,
The Cute Giraffe
|
Thanks
We hope admins can help us soon
Or we start to need money for salary to employers and storage, it is very hard
days now...
|
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