Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Nubs_Select  | | Posted: | Jun 20, 2022 00:24 | | Subject: | Re: In Shop Cart | | Viewed: | 39 times | | Topic: | Help | |
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| If my wallet ever lets me  |
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| Author: | TheCuteGiraffe | | Posted: | Jun 19, 2022 23:29 | | Subject: | Re: In Shop Cart | | Viewed: | 26 times | | Topic: | Help | |
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| Thanks!
Always good to hear from people.
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| Author: | wildchicken13 | | Posted: | Jun 19, 2022 22:53 | | Subject: | Re: In Shop Cart | | Viewed: | 26 times | | Topic: | Help | |
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| In Help, TheCuteGiraffe writes:
| | Hey Guys,
I am currently looking around in different shops for some lego. I have an open
cart in this and it shows up on the top left of my screen.
Is it ok to have it open? Will it cause any issues? Will this mean that I can't
make another cart?
Thanks,
The Cute Giraffe.
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It is okay to have multiple carts open at the same time. Note that even if you
have an item in your cart, other people can still buy it.
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| Author: | TheCuteGiraffe | | Posted: | Jun 19, 2022 22:46 | | Subject: | In Shop Cart | | Viewed: | 100 times | | Topic: | Help | |
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| Hey Guys,
I am currently looking around in different shops for some lego. I have an open
cart in this and it shows up on the top left of my screen.
Is it ok to have it open? Will it cause any issues? Will this mean that I can't
make another cart?
Thanks,
The Cute Giraffe.
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| Author: | calebfishn | | Posted: | Jun 19, 2022 16:51 | | Subject: | Re: Is 10k+ parts enough to open a bricklink stor | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, Collectorguy49 writes:
| | Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
|
10 thousand is plenty to start. You will get orders. I started with 1500 parts.
Have fun with your store while you continue to grow.
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| Author: | SylvainLS | | Posted: | Jun 19, 2022 16:27 | | Subject: | Re: Have you seen this guy? | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, maxx3001 writes:
| | […]
Mine is similar in size and shape, but mine leaves all kind of mess around for
me to clean up.
Sorry for the graphic picture of said mess…..
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Mine left without a trace.
Maybe one day I’ll get a postcard from a tax haven….
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| Author: | rab1234 | | Posted: | Jun 19, 2022 14:37 | | Subject: | Re: Is 10k+ parts enough to open a bricklink stor | | Viewed: | 41 times | | Topic: | Help | |
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| 1 part is enough. I've never had 10,000 parts and I've had over 1,500
orders in around 3 years.
In Help, Collectorguy49 writes:
| | Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
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| Author: | yorbrick | | Posted: | Jun 19, 2022 13:53 | | Subject: | Re: Is 10k+ parts enough to open a bricklink stor | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, Collectorguy49 writes:
| | Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
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There isn't really a threshold number, it depends what the parts are and
to some extent how they are priced.
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| Author: | tEoS | | Posted: | Jun 19, 2022 11:18 | | Subject: | Re: Is 10k+ parts enough to open a bricklink stor | | Viewed: | 54 times | | Topic: | Help | |
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| Yes, it is enough. This is the time where you will begin to learn the ropes
of selling and utilizing BL tools. Grow your store over time. There have been
sellers that started off big and ran into major issues early on.
In Help, Collectorguy49 writes:
| | Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
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| Author: | Collectorguy49 | | Posted: | Jun 19, 2022 10:52 | | Subject: | Is 10k+ parts enough to open a bricklink stor | | Viewed: | 117 times | | Topic: | Help | |
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| Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
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| Author: | maxx3001 | | Posted: | Jun 19, 2022 06:53 | | Subject: | Re: Have you seen this guy? | | Viewed: | 84 times | | Topic: | Help | |
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| In Help, SylvainLS writes:
| | Hi all,
Have you seen this little guy?
I was looking at the release announcements of 10497-1 and 10305-1 when I heard
some kind of howl and the sound of something flying out very fast and since then
I can’t find my friend anymore 
Joining a sketch artist as I’ve no photo: he’s very shy and never wants to come
out.
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Mine is similar in size and shape, but mine leaves all kind of mess around for
me to clean up.
Sorry for the graphic picture of said mess…..
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| Author: | SylvainLS | | Posted: | Jun 19, 2022 06:42 | | Subject: | Re: Have you seen this guy? | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, stearns writes:
| | […]
He might have run off with the guy that used to live with me - similar type,
just thinner...
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Mine seems full but it’s full of sea urchins 
| | I happy about my new year's resolution not to go anywhere near the castle
theme, that saves me from some of the worse loan sharks for now.
|
BTW, do you someone who needs a kidney?
| | I feared worse
about the explorer, it's humanely priced I think.
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Yeah, good surprise there for once.
| | Although it's a pity
the surroundings of the original aren't there anymore.
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Yeah, somewhat limited. I guess baseplates were a no-no and that would have
made the price go too high for a crater decor AND a landing pad AND a small base.
| | Stupid question: Will those sets be in general sale in the shops, or are they
limited somehow?
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Don’t know and hope not but:
— Galaxy Explorer is already in pre-command… but not in EU¹!
— Lion Knigths’ Castle should be in early access for VIPs (one week earlier).
¹ Not in France and, according to comments on BrickSet, not in at least a couple
other EU contries… or it’s the usual S@H efficiency.
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| Author: | Akir | | Posted: | Jun 19, 2022 06:09 | | Subject: | Re: Have you seen this guy? | | Viewed: | 91 times | | Topic: | Help | |
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| In Help, SylvainLS writes:
| | Hi all,
Have you seen this little guy?
I was looking at the release announcements of 10497-1 and 10305-1 when I heard
some kind of howl and the sound of something flying out very fast and since then
I can’t find my friend anymore
Joining a sketch artist as I’ve no photo: he’s very shy and never wants to come
out.
|
He might have run off with the guy that used to live with me - similar type,
just thinner...
I happy about my new year's resolution not to go anywhere near the castle
theme, that saves me from some of the worse loan sharks for now. I feared worse
about the explorer, it's humanely priced I think. Although it's a pity
the surroundings of the original aren't there anymore.
Stupid question: Will those sets be in general sale in the shops, or are they
limited somehow?
|
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| Author: | SylvainLS | | Posted: | Jun 19, 2022 04:32 | | Subject: | Have you seen this guy? | | Viewed: | 337 times | | Topic: | Help | |
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| Hi all,
Have you seen this little guy?
I was looking at the release announcements of 10497-1 and 10305-1 when I heard
some kind of howl and the sound of something flying out very fast and since then
I can’t find my friend anymore
Joining a sketch artist as I’ve no photo: he’s very shy and never wants to come
out.
|
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| Author: | Nubs_Select | | Posted: | Jun 18, 2022 10:55 | | Subject: | Re: Order Glitch? | | Viewed: | 37 times | | Topic: | Help | |
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| Any idea why this is still an option for buyers when the buy from stores that
only use onsite payment since most places already have onsite payment as the
only option or will likely have it soon. It seams to be something that causes
lots of issues for stores that only use onsite payments.
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| Author: | MomMar68 | | Posted: | Jun 18, 2022 07:46 | | Subject: | Re: Order Glitch? | | Viewed: | 46 times | | Topic: | Help | |
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| In Help, Stellar writes:
| | In Help, MomMar68 writes:
| | I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.
Has anyone had this happen to them?
I have never come across this issue and I'm not sure how to remedy it.
|
Use the Edit order button and change the Payment Status to None:
https://www.bricklink.com/orderEdit.asp?ID=
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Thank you, Stellar!
It worked 
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| Author: | Stellar | | Posted: | Jun 18, 2022 07:42 | | Subject: | Re: Order Glitch? | | Viewed: | 35 times | | Topic: | Help | |
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| In Help, MomMar68 writes:
| | I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.
Has anyone had this happen to them?
I have never come across this issue and I'm not sure how to remedy it.
|
Use the Edit order button and change the Payment Status to None:
https://www.bricklink.com/orderEdit.asp?ID=
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| Author: | MomMar68 | | Posted: | Jun 18, 2022 07:40 | | Subject: | Order Glitch? | | Viewed: | 111 times | | Topic: | Help | |
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| I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.
Has anyone had this happen to them?
I have never come across this issue and I'm not sure how to remedy it.
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| Author: | SylvainLS | | Posted: | Jun 18, 2022 06:05 | | Subject: | Re: Brick 10 x 20 with stickers ? | | Viewed: | 28 times | | Topic: | Help | |
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| In Help, stearns writes:
| | […]
| | There’s danger chevrons on the sticker sheet of
and there maybe other sources too.
|
Definitely in several classic town sets - I remember
and
but I'm sure there were more with those stickers. I don't know about
any stickered baseplates, but they are partly before my time, so anything's
possible I guess...
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I meant “other sources for unused stickers”: ones that wouldn’t have already
been used on other parts
But yes, they definitely could be stickers from sets too.
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| Author: | Akir | | Posted: | Jun 18, 2022 04:31 | | Subject: | Re: Brick 10 x 20 with stickers ? | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, SylvainLS writes:
| | In Help, 1001bricks writes:
| | In Help, Stuart9 writes:
| | Like it.
|
I looked here:
https://www.bricklink.com/catalogItemIn.asp?P=700eD&in=S
Can't see any chevrons... and I'm not sure there was ANY sticker sheet
at this era.
So they're may be legit stickers but from any other but later Set?
Not a Catalog specialist; just my impression.
|
There’s danger chevrons on the sticker sheet of
and there maybe other sources too.
|
Definitely in several classic town sets - I remember
and
but I'm sure there were more with those stickers. I don't know about
any stickered baseplates, but they are partly before my time, so anything's
possible I guess...
|
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| Author: | SylvainLS | | Posted: | Jun 17, 2022 19:11 | | Subject: | Re: Brick 10 x 20 with stickers ? | | Viewed: | 35 times | | Topic: | Help | |
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| In Help, 1001bricks writes:
| | In Help, Stuart9 writes:
| | Like it.
|
I looked here:
https://www.bricklink.com/catalogItemIn.asp?P=700eD&in=S
Can't see any chevrons... and I'm not sure there was ANY sticker sheet
at this era.
So they're may be legit stickers but from any other but later Set?
Not a Catalog specialist; just my impression.
|
There’s danger chevrons on the sticker sheet of
and there maybe other sources too.
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| Author: | 1001bricks | | Posted: | Jun 17, 2022 18:47 | | Subject: | Re: Brick 10 x 20 with stickers ? | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, Stuart9 writes:
| | Like it.
|
I looked here:
https://www.bricklink.com/catalogItemIn.asp?P=700eD&in=S
Can't see any chevrons... and I'm not sure there was ANY sticker sheet
at this era.
So they're may be legit stickers but from any other but later Set?
Not a Catalog specialist; just my impression.
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| Author: | Stuart9 | | Posted: | Jun 17, 2022 18:44 | | Subject: | Re: Brick 10 x 20 with stickers ? | | Viewed: | 33 times | | Topic: | Help | |
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| Like it.
In Help, 1001bricks writes:
| | In Help, Stuart9 writes:
| | Anyone know if this is correct.
If it is, any idea which set ?
|
No idea 
But I remember those baseplates; I put them reversed in my bath, it made a nice
raft for my figs (the Technic ones). It then happened a lot of crazy adventures,
with many lives saved because of brave figs doing plenty of important and critical
things!
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| Author: | 1001bricks | | Posted: | Jun 17, 2022 18:37 | | Subject: | Re: Brick 10 x 20 with stickers ? | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, Stuart9 writes:
| | Anyone know if this is correct.
If it is, any idea which set ?
|
No idea
But I remember those baseplates; I put them reversed in my bath, it made a nice
raft for my figs (the Technic ones). It then happened a lot of crazy adventures,
with many lives saved because of brave figs doing plenty of important and critical
things!
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| Author: | Stuart9 | | Posted: | Jun 17, 2022 18:25 | | Subject: | Brick 10 x 20 with stickers ? | | Viewed: | 93 times | | Topic: | Help | |
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| Anyone know if this is correct.
If it is, any idea which set ?
This is :
* | | 700eD Brick 10 x 20 with Bottom Tubes in Single Row Around Edge, with '+' Cross Support
Parts: Brick |
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| Author: | terraria8767 | | Posted: | Jun 17, 2022 13:30 | | Subject: | Re: why are some parts not in bricklink studio? | | Viewed: | 27 times | | Topic: | Help | |
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| In Help, Stellar writes:
| | In Help, terraria8767 writes:
| | so today i got bricklink to make some things that i didnt have pieces for irl.
but i just couldnt find some parts like piece 6170597 (a piece from a ninjago
legacy set). is there some way i can get these in the studio?
|
Hello,
The dedicated Studio Forum is here:
https://forum.bricklink.com/
BTW your part code is the PCC for 28326 in black.
You can put that Design ID instead and you will find your part available in Studio
|
thanks
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| Author: | Stellar | | Posted: | Jun 17, 2022 06:50 | | Subject: | Re: why are some parts not in bricklink studio? | | Viewed: | 29 times | | Topic: | Help | |
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| In Help, terraria8767 writes:
| | so today i got bricklink to make some things that i didnt have pieces for irl.
but i just couldnt find some parts like piece 6170597 (a piece from a ninjago
legacy set). is there some way i can get these in the studio?
|
Hello,
The dedicated Studio Forum is here:
https://forum.bricklink.com/
BTW your part code is the PCC for 28326 in black.
You can put that Design ID instead and you will find your part available in Studio
|
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| Author: | TheCuteGiraffe | | Posted: | Jun 16, 2022 21:22 | | Subject: | Re: why are some parts not in bricklink studio? | | Viewed: | 30 times | | Topic: | Help | |
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| Post this in the dedicated studio forum.
They can really help more than us.
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| Author: | terraria8767 | | Posted: | Jun 16, 2022 20:25 | | Subject: | why are some parts not in bricklink studio? | | Viewed: | 67 times | | Topic: | Help | |
|
| so today i got bricklink to make some things that i didnt have pieces for irl.
but i just couldnt find some parts like piece 6170597 (a piece from a ninjago
legacy set). is there some way i can get these in the studio?
|
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| Author: | TheBrickGuys | | Posted: | Jun 16, 2022 16:52 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 74 times | | Topic: | Help | |
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| In Help, wildchicken13 writes:
| | In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
|
Sorry to hear that. Hopefully your store gets reopened soon, because €600 is
a lot of money!
There are multiple places on BrickLink to input your address. When you first
register for BrickLink, you are asked for your name and address, which are recorded
on your account info page: https://www.bricklink.com/pref_general.asp
By default, this is the address that BrickLink uses when you order something
from another store. If you want something shipped to a different address, you
have the option to replace the default shipping address with a different one
at checkout (see image below). This also replaces the PayPal address if you pay
onsite.
Your store has a separate address associated with it, which is displayed in your
store settings at the bottom of the management page: https://www.bricklink.com/v2/mystore/management.page
This is the physical address associated with your store, which should not change
unless you physically move your store since changing it may require you to go
through the new seller verification process again.
I hope that helps clear things up a bit.
|
I have done this a few times when I am missing a part or a minifig that a customer
has ordered from us. I just change the ship to address during checkout process
and everything works out fine - no store closure and even the PayPal address
that is seen by the store where I place the order at shows up as the changed
address so the store only sees the address that the order will be shipped to
an not our business address (which could be confusing).
Do it this way and you don't have to worry about your store being closed
again.
Jim.
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| Author: | jpeg68 | | Posted: | Jun 15, 2022 16:51 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 45 times | | Topic: | Help | |
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| Thank you! Well it did kind of ruin my birthday but, as I said in my other message,
they have now tried to make up for it.
In Help, LeeGo73 writes:
| | btw; happy birthday
I hope Bricklink gives you a nice birthday gift by re-opening your store.
In Help, jpeg68 writes:
| | Now an update. There has been no response to my messages (despite trying through
the helpdesk.bricklink site) and my selling privileges have now been revoked.
This is very poor service from a company I have been with for many years. It
is immensely frustrating to say the least.
I have tried contacting them via a different link provided, now that my selling
privileges have been revoked. They say they aim to get back to me within 1-2
Working days...
In Help, jpeg68 writes:
| | I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
|
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| Author: | jpeg68 | | Posted: | Jun 15, 2022 16:49 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 38 times | | Topic: | Help | |
|
| Okay - so a good result. My selling privileges have been returned and my $16
fee payment refunded. I guess that was a gesture of forgiveness - I will take
it as that anyway!
In the end I found this out via a brief reply to this thread rather than the
two "Tickets" I created. So, if such a thing happens in the future, I will know
to use the Forum as well.
Hopefully Bricklink sort out their issues. Thanks for the various bits of advice
too.
In Help, jpeg68 writes:
| | I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
|
|
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| Author: | Camqu9 | | Posted: | Jun 15, 2022 16:15 | | Subject: | How do I export | | Viewed: | 95 times | | Topic: | Help | |
|
| I'm trying to export to blender but I'm having trouble using the export
tool in file export as
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| Author: | peregrinator | | Posted: | Jun 15, 2022 13:31 | | Subject: | Re: Seller not responding and not send order | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, Bobgun writes:
| | I had to mark an order NSS. Now what do I do, is there any way to get my money
back. This is the first time I have ever had a problem with a seller that I couldn't
resolve. This order is over a month and a half old.
|
If you paid via PayPal, start a PayPal claim.
If you paid via Stripe and a credit card, file for a chargeback.
Make sure to complete the NSS.
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| Author: | Bobgun | | Posted: | Jun 15, 2022 13:28 | | Subject: | Seller not responding and not send order | | Viewed: | 90 times | | Topic: | Help | |
|
| I had to mark an order NSS. Now what do I do, is there any way to get my money
back. This is the first time I have ever had a problem with a seller that I couldn't
resolve. This order is over a month and a half old.
|
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| Author: | wildchicken13 | | Posted: | Jun 15, 2022 11:55 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 62 times | | Topic: | Help | |
|
| In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
|
Sorry to hear that. Hopefully your store gets reopened soon, because €600 is
a lot of money!
There are multiple places on BrickLink to input your address. When you first
register for BrickLink, you are asked for your name and address, which are recorded
on your account info page: https://www.bricklink.com/pref_general.asp
By default, this is the address that BrickLink uses when you order something
from another store. If you want something shipped to a different address, you
have the option to replace the default shipping address with a different one
at checkout (see image below). This also replaces the PayPal address if you pay
onsite.
Your store has a separate address associated with it, which is displayed in your
store settings at the bottom of the management page: https://www.bricklink.com/v2/mystore/management.page
This is the physical address associated with your store, which should not change
unless you physically move your store since changing it may require you to go
through the new seller verification process again.
I hope that helps clear things up a bit.
|
|
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| Author: | 1001bricks | | Posted: | Jun 15, 2022 11:21 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
|
Why don't you use your parents name and adress with another account?
I guess it should be tolerated, especially if you're not doing foolish things.
That'd be FAR easier than to swap addresses...
|
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| Author: | 1001bricks | | Posted: | Jun 15, 2022 11:18 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 27 times | | Topic: | Help | |
|
| In Help, jpeg68 writes:
| | Now an update. There has been no response to my messages (despite trying through
the helpdesk.bricklink site) and my selling privileges have now been revoked.
|
I guess it's not a huge amount... Why don't you pay it twice, and later
on discuss with the Help Desk when they're available? If paid twice it'll
sure be credited in advance for your future fees, so it's not lost...
Maybe that helps?
|
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| Author: | peregrinator | | Posted: | Jun 15, 2022 10:10 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 55 times | | Topic: | Help | |
|
| In Help, Poncke writes:
| | my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
|
Didn't you just post about a similar issue a few months ago?
|
| Author: | miskox | | Posted: | Jun 15, 2022 07:24 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 65 times | | Topic: | Help | |
|
| | | Maybe because you are not super clear in your first post that you changed your
shop address and because of this you need to go through verification again and
not everyone knows this is what happens when you do that.
|
+1
Saso
|
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| Author: | ErwinNL | | Posted: | Jun 15, 2022 06:27 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 74 times | | Topic: | Help | |
|
| In Help, Poncke writes:
| | In Help, miskox writes:
I cannot because the open button is greyed out, I have to complete the verification
process first, which takes a few weeks.
How can people not understand this when this is a commonly know problem for sellers
on Bricklink.
|
Maybe because you are not super clear in your first post that you changed your
shop address and because of this you need to go through verification again and
not everyone knows this is what happens when you do that.
Nothing we can do, you need to wait for an admin to process your verification
again, make sure you have a ticked and submitted all the docs needed for this
process.
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| Author: | LeeGo73 | | Posted: | Jun 15, 2022 06:08 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 40 times | | Topic: | Help | |
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| btw; happy birthday
I hope Bricklink gives you a nice birthday gift by re-opening your store.
In Help, jpeg68 writes:
| | Now an update. There has been no response to my messages (despite trying through
the helpdesk.bricklink site) and my selling privileges have now been revoked.
This is very poor service from a company I have been with for many years. It
is immensely frustrating to say the least.
I have tried contacting them via a different link provided, now that my selling
privileges have been revoked. They say they aim to get back to me within 1-2
Working days...
In Help, jpeg68 writes:
| | I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
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| Author: | Poncke | | Posted: | Jun 15, 2022 05:48 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 71 times | | Topic: | Help | |
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| In Help, miskox writes:
I cannot because the open button is greyed out, I have to complete the verification
process first, which takes a few weeks.
How can people not understand this when this is a commonly know problem for sellers
on Bricklink.
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| Author: | Poncke | | Posted: | Jun 15, 2022 05:46 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 73 times | | Topic: | Help | |
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| In Help, Dino1 writes:
| | In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
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The store was closed by yourself.
|
How so? I changed my address to place an order and my store got auto closed and
I have to go through the verification process again which takes a couple of week
and could end up with me losing a sale.
So if that is what you mean then yes. Not sure how this helps me.
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| Author: | jpeg68 | | Posted: | Jun 15, 2022 05:20 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 43 times | | Topic: | Help | |
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| Thanks for that advice. I think it's more a case of them having some technical
issues and being overwhelmed with tickets - or something...?
The amount was a mere $16 and I was waiting for some funds before paying it.
Even if I'd paid early I might still have had this issue.
In Help, yorbrick writes:
| | In Help, jpeg68 writes:
| | I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
|
If they claim not to have received the payment, then can't you do a chargeback
via PayPal for the payment. If they contest it, then they have clearly received
the payment. If they don't contest it, you can pay again without double paying.
For the future, I wouldn't leave it so late to pay fees. That way, when things
go wrong, there is more time to sort it before their rigid suspension calendar
hits you.
|
|
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| Author: | Dino | | Posted: | Jun 15, 2022 04:55 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
|
The store was closed by yourself.
|
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| Author: | yorbrick | | Posted: | Jun 15, 2022 04:54 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 37 times | | Topic: | Help | |
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| In Help, jpeg68 writes:
| | I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
|
If they claim not to have received the payment, then can't you do a chargeback
via PayPal for the payment. If they contest it, then they have clearly received
the payment. If they don't contest it, you can pay again without double paying.
For the future, I wouldn't leave it so late to pay fees. That way, when things
go wrong, there is more time to sort it before their rigid suspension calendar
hits you.
|
|
| Author: | jpeg68 | | Posted: | Jun 15, 2022 03:40 | | Subject: | Re: Seller fee paid but BL still asking for it | | Viewed: | 53 times | | Topic: | Help | |
|
| Now an update. There has been no response to my messages (despite trying through
the helpdesk.bricklink site) and my selling privileges have now been revoked.
This is very poor service from a company I have been with for many years. It
is immensely frustrating to say the least.
I have tried contacting them via a different link provided, now that my selling
privileges have been revoked. They say they aim to get back to me within 1-2
Working days...
In Help, jpeg68 writes:
| | I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
|
|
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