BrickLink Discussion Forum

My store used to have a track record of 100% praise.

But recently a new member ordered and requested to cancel after that, for which
he left a neutral feedback. The comment itself is neutral, just a word "thank
you". But it ruins the 100% record, unfortunately.

Any suggestions for preventing things like this?

My thought is to deny any cancellation request--and include that in the store
terms.

But if buyers feel they are forced to buy--sellers are putting himself to
a dangerous situation as well. Buyers may look for defects and a negative feedback
may still result.

P.S. Suggestions regarding store is also welcomed. I am looking for that to improve
as well. Thank you in advance.

Author:

quentin61

Posted:

Jan 7, 2022 12:17

Subject:

Leaving feedback

Viewed:

111 times

Topic:

How doI leave feedback?

Author:

Limunar22

Posted:

Jan 1, 2022 22:55

Subject:

Building Techniques - Pieces 4070 and 4085a

Viewed:

132 times

Topic:

Hello Bricklink Community !

I have a technical question regarding certain building techniques that I am unfamiliar
with, and I was wondering if someone could please help me out.

The instructions to a SW Tie Defender MOC tell me to insert a 1 x 1 plate with
thin O clip into the back of a 1 x 1 modified headlight brick (parts 4085a and
4070, respectively). I have a screenshot of the steps attached below.

I personally have never thought to use this technique, but the idea is amazing.
It lowers the top of the clip half a plate thickness relative to the top of the
headlight brick, which can yield greater detail and greater precision in elevation.

However, when I found the pieces in my own collection and replicated the build,
the clip did not initially fit into the back of the headlight. I had to flex
the clips uncomfortably far to fit them into the headlight and once inside, they
remained flexed. The possible internal stresses on the part worry me greatly
!

Does anyone have any experience with this technique? If so, what are your thoughts
on it? Is there a better alternative I can experiment with?

All your help is greatly appreciated, thank you !

Limunar22

Author:

NedsBrickShop

Posted:

Dec 29, 2021 11:45

Subject:

Is rudeness grounds for negative feedback?

Viewed:

248 times

Topic:

I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."

Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?

Author:

SezaR

Posted:

Dec 28, 2021 19:11

Subject:

111+777=888 FBs!

Viewed:

108 times

Topic:

Right now, I have got
111 positive feedbacks as buyer
777=7*111 positive feedbacks as seller

Total:
888= 8*111 positive feedback

This is a particular moment I do not want to receive any feedback for a while!

P.S Fun fact:
i) 111=3*37

ii) 111 + 777 = 1*111 + 7*111= (1+7) * 111 = 8 * 111 (so not entirely a coincidence
that 888 is also combined of one single digit "8")

Author:

WildBricks

Posted:

Dec 16, 2021 08:34

Subject:

Public apology & you sent a msg to my buyer?

Viewed:

293 times

Topic:

Yesterday I posted a question about making a reply to a feedback. I posted a
picture of the page I was asking about and thought that I had blanked out all
of the buyer's information. I screwed up and missed 1 spot. As soon as I
realized that, I cancelled my message. The post was a question. It was NEVER,
EVER meant as a name and shame. I was having trouble finding the correct link
and just needed a bit of help.

So, to my buyer: I apologize profusely for the mistake. I honestly cannot apologize
enough. That was my mistake and it is completely on me.

Now, to the member who emailed my buyer:
***** THAT IS NOT OKAY. ******

My buyer is new to BL; which I mentioned in my message. Normally, I send a message
to the buyer explaining the feedback system and why their feedback is unwarranted
and so damaging. I have found that communication and education about BL goes
a long way. Never in my wildest imaginings would I have thought that another
seller would take it upon themselves to send such a message to my buyer. The
chastising tone of the email and the "mention" of being stop-listed by sellers
made my buyer feel threatened.

What should have been a conversation between myself and my buyer became public
in a way that I never wanted. Again, that is my mistake and I apologize.

Author:

cuddlycj

Posted:

Dec 15, 2021 19:31

Subject:

Negative feedback back given for NO reason

Viewed:

248 times

Topic:

Buyer gave negative feedback without contacting me first.

Order was under control of the postal service when this happened.
Didn't allow me to resolve issue!

Has since been :
1.repaid for total order costs!
2. Order was returned to me and I have since posted it back to Buyer!

I feel that I have been extorted due to the negative feedback!

I had at that point NO Negative feedback for being a Seller!

Not Happy!

I have put in request for negative feedback to be removed!
Apparently Rejected but not reason why!
AND No asking me why either!!

On removal of Feedback list says - the following applies:

Seller is attempting feedback extortion AND Not relevant to the order (once
with postal service, we can't do anything about it!)

Who can I message for assistance to solve this PROBLEM!

Thanks Cate

Author:

Ascaro73

Posted:

Dec 13, 2021 15:38

Subject:

Ordine nr 17770481

Viewed:

81 times

Topic:

Ritiro a mano previo accordo tel veloce puntuale e cortese

Author:

Nubs_Select

Posted:

Nov 27, 2021 19:18

Subject:

Criticism Please!

Viewed:

309 times

Topic:

Hi!
I just spent most of the day working on a new interface for my splash page and
was hoping to get some criticism on it. I spent the last several hours spell
checking everything so hopefully that's all good

If there's anything
I should add or if something looks messed up on your end. It all helps!
Thanks!
-Jason

https://store.bricklink.com/Nubs_Select&utm_content=globalnav#/splash

Author:

Darth7

Posted:

Nov 25, 2021 17:21

Subject:

Feedback

Viewed:

130 times

Topic: