| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | infinibrix  | | Posted: | Dec 30, 2021 07:43 | | Subject: | Re: Is rudeness grounds for negative feedback? | | Viewed: | 76 times | | Topic: | Feedback | |
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| In Feedback, calebfishn writes:
| | In Feedback, NedsBrickShop writes:
| | I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
No one needs to deal with a truly rude seller. A polite and professional manner
is a required part of customer service. So, yes, I would consider leaving negative
feedback if I was mistreated as a buyer.
Feedback given is not only a message to the seller, it is a message to the community.
I feel this is just like shopping at the local hardware store, etc. If I was
treated in a rude, unreasonable manner by a store owner, you better believe I
would tell my friends about it and suggest they avoid that store.
|
Very true, but given the seller does'nt care much for their own customer
service they probably don't care enough about whether their feedback remains
in good standing either so whats the point in the buyer jeopardising their own
feedback just as a means of warning others?
Until Bricklink implements a feedback system that protects buyer opinion without
the fear of retaliation then the feedback system will always remain flawed and
unfit for purpose!
My advice to the OP would be to block the store, tell the seller what you think
of their poor service and don't leave any feedback so as not to give them
the satisfaction of jeopardising your own repuation!
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| Author: | SilentMode | | Posted: | Dec 29, 2021 18:27 | | Subject: | Re: Is rudeness grounds for negative feedback? | | Viewed: | 88 times | | Topic: | Feedback | |
|
| I would leave negative feedback and stoplist them (is that what it's called?),
just as I have with a few people on here as a result of their behaviour.
In Feedback, NedsBrickShop writes:
| | I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
|
|
| Author: | yorbrick | | Posted: | Dec 29, 2021 17:15 | | Subject: | Re: Is rudeness grounds for negative feedback? | | Viewed: | 71 times | | Topic: | Feedback | |
|
| In Feedback, NedsBrickShop writes:
| | I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
At the very least, least favourite the store and also stop list them so they
cannot buy from you.
|
|
| Author: | axaday | | Posted: | Dec 29, 2021 14:10 | | Subject: | Re: Is rudeness grounds for negative feedback? | | Viewed: | 94 times | | Topic: | Feedback | |
|
| In Feedback, NedsBrickShop writes:
| | I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
Anything that particularly shaped your feeling about a transaction is grounds
for your feedback, but negative feedback should come with a specific comment
so other people can judge for themselves whether your experience is likely to
relate to them.
|
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| Author: | calebfishn | | Posted: | Dec 29, 2021 12:58 | | Subject: | Re: Is rudeness grounds for negative feedback? | | Viewed: | 74 times | | Topic: | Feedback | |
|
| In Feedback, NedsBrickShop writes:
| | I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
No one needs to deal with a truly rude seller. A polite and professional manner
is a required part of customer service. So, yes, I would consider leaving negative
feedback if I was mistreated as a buyer.
Feedback given is not only a message to the seller, it is a message to the community.
I feel this is just like shopping at the local hardware store, etc. If I was
treated in a rude, unreasonable manner by a store owner, you better believe I
would tell my friends about it and suggest they avoid that store.
|
|
| Author: | cosmicray | | Posted: | Dec 29, 2021 11:56 | | Subject: | Re: Is rudeness grounds for negative feedback? | | Viewed: | 89 times | | Topic: | Feedback | |
|
| In Feedback, NedsBrickShop writes:
| | I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
It depends ...
One viewpoint is that feedback represents the whole essence of the transaction.
More recently, I'm seeing a trend to where feedback is simply was the buyer
(or seller) happy or unhappy. That type of feedback has external influences,
above and beyond the transaction, but it creeps in.
BL is being a bit less responsive in removing undesired feedback, so take that
into consideration.
I may well receive another negative, and all because a customer is arguing about
the definition of INCOMPLETE. The feedback system here needs serious revision,
and mostly to sort out when non-positive is justified or not.
Nita Rae
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| Author: | NedsBrickShop | | Posted: | Dec 29, 2021 11:45 | | Subject: | Is rudeness grounds for negative feedback? | | Viewed: | 248 times | | Topic: | Feedback | |
|
| I've had a poor experience with a seller, where he argued with me about discrepant
parts I received, refunded me for the discrepant parts only after I pushed for
it, then told me to "Please never order from [his] store ever again."
Would you leave negative feedback based on the interaction? Or just move on since
you got the refund?
|
|
| Author: | popsicle | | Posted: | Dec 28, 2021 19:21 | | Subject: | Re: 111+777=888 FBs! | | Viewed: | 47 times | | Topic: | Feedback | |
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| In Feedback, SezaR writes:
| | Right now, I have got
111 positive feedbacks as buyer
777=7*111 positive feedbacks as seller
Total:
888= 8*111 positive feedback
This is a particular moment I do not want to receive any feedback for a while!
P.S Fun fact:
i) 111=3*37
ii) 111 + 777 = 1*111 + 7*111= (1+7) * 111 = 8 * 111 (so not entirely a coincidence
that 888 is also combined of one single digit "8")
|
I really enjoy these "snapshots in time" type parallels. Very cool!
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| Author: | SezaR | | Posted: | Dec 28, 2021 19:11 | | Subject: | 111+777=888 FBs! | | Viewed: | 108 times | | Topic: | Feedback | |
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| Right now, I have got
111 positive feedbacks as buyer
777=7*111 positive feedbacks as seller
Total:
888= 8*111 positive feedback
This is a particular moment I do not want to receive any feedback for a while!
P.S Fun fact:
i) 111=3*37
ii) 111 + 777 = 1*111 + 7*111= (1+7) * 111 = 8 * 111 (so not entirely a coincidence
that 888 is also combined of one single digit "8")
|
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| Author: | Nubs_Select | | Posted: | Dec 21, 2021 12:58 | | Subject: | Re: Criticism Please! | | Viewed: | 43 times | | Topic: | Feedback | |
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| | 😁 |
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