| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Gandalf68  | | Posted: | Jun 13, 2021 05:16 | | Subject: | Retro-engineering problem (Part 4) | | Viewed: | 93 times | | Topic: | Help | |
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| Another image where the build seems impossible :
How are attached the two Wedges (29119 and 29120) on the left and right side
?
Is there some magic trick here ? LOL
And what's in the circled part ?
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| Author: | SylvainLS | | Posted: | Jun 13, 2021 04:42 | | Subject: | Re: Easy-buy option excluding TBD shipping? | | Viewed: | 28 times | | Topic: | Help | |
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| In Help, jorgovan writes:
You don’t need to be so formal, we’re all friends here 
| | […]
And you replied explaining about Store Filters and "Instant checkout". Well,
this is a perfect answer I guess and would support also my issue I have with
"Easy Buy". But even checking for weeks the "My BL", I do not have any clue where
to find such entry. Would you be so kind to explain, where I can find this entry?
|
The filters are on the Buy page: https://www.bricklink.com/v2/wanted/buy.page
, the link is in the Want menu / heart-shaped icon on every page, or if you click
Buy when looking at a Wanted List (not EasyBuy on the list of Wanted Lists).
You’ll need to click the “Expand” link next to the phrase “Store Filters” to
see those filters.
See this help page https://www.bricklink.com/help.asp?helpID=2445 it has pictures
and explanation for the basics.
Feel free to explore and click here and there, nothing bad will happen 
And, of course, come back here if you have any other question.
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| Author: | jorgovan | | Posted: | Jun 13, 2021 04:31 | | Subject: | Re: Easy-buy option excluding TBD shipping? | | Viewed: | 26 times | | Topic: | Help | |
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| In Help, wildchicken13 writes:
| | In Help, PeteMiner writes:
| | Is there an option to have the easy-buy or autoselect only choose stores that
can calculate shipping automatically, rather than having 4-5 shops that show
me shipping and one or two that say TBD, so I still can't tell what my grand
total will be? (A workaround is to"dislike" each TBD shipping store as it shows
up, but I'd like a cleaner way.)
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|
Dear Sirs,
you were so kind to reply to this question ( here are the details:
Author: wildchicken13 View Messages Posted By wildchicken13
Posted: May 29, 2021 20:32
Subject: Re: Easy-buy option excluding TBD shipping?
Viewed: 38 times
)
And you replied explaining about Store Filters and "Instant checkout". Well,
this is a perfect answer I guess and would support also my issue I have with
"Easy Buy". But even checking for weeks the "My BL", I do not have any clue where
to find such entry. Would you be so kind to explain, where I can find this entry?
Thank you for your attention and best regards Joerg.
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| Author: | qwertyboy | | Posted: | Jun 12, 2021 13:51 | | Subject: | Re: No buyer name on orders page, anyone else? | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, qwertyboy writes:
| | Unfortunately I haven't seen one of these yet. It would be interesting to
see whether there is actually no info at all there, or whether the info is somehow
"invisible" because of some badly placed HTML code (and your browser decided
"let me fix that for ya"), special characters in the name, etc.
|
Got one as well (yay?), also 0-FB user (order #16505080). I checked all the info
I could check on my side:
- As others already said, the name is simply not sent for that table row (so
no browser-side fix for some "tag-soup-like" error).
- The browser does report CORS errors for "manifest.json" due to a missing "access
allowed" header - although very sloppy, this is not causing the issue we see
here.
- I checked the info as reported by the API, there is nothing that is different
from properly-working order rows. Our internal software (which runs off of the
API) has no issues whatsoever.
- I can also confirm this issue does not seem to impact the order process (like
invoicing etc).
Niek.
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| Author: | Mesken | | Posted: | Jun 12, 2021 08:09 | | Subject: | Re: Angry customer | | Viewed: | 58 times | | Topic: | Help | |
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| I do get the point. Like BrickWilbo siad:
Explain it's because the timezone you didn't respond earlier and saw
a negative feedback which isn't the way to a solution.
You would want to work on a solution by shipping the missing parts or send a
refund them.
So email first, try to work out a solution and if that doesn't work out,
file a NSS or review. How would you feel if you get a NSS or negative review,
before you even could respond or act on the matter?
Cheers and have a good one!
In Help, StonesHeart writes:
| | Hi Mesken,
I am not sure you get the point. This is not about my order, that was only an
example.
The point is: You might think you do right, but that might not be the case.
For another example: you, more or less, bashed the buyer from Korea (we all know
how to find the person in the feedback-system). And there was no reason to do
so. You thought you did the right thing, but now you own the man/woman from Korea
a very big sorry and you should remove this posts asap.
I hope you understand. You can make mistakes, please make very sure it was not
your mistake first.
Regards,
Marco
In Help, Mesken writes:
| | Hi Marco,
I'm sorry to hear through this way you've had a negative experience.
I'm always open to sort matters in a normal, positive way, so you could have
written me and I've sent you the correct parts or gave you a credit. This
has no affect on a review, it is just the way you should do business in my opinion.
So if you are not satisfied, I'm looking forward for your message with no
hard feelings
Groet Henk
In Help, StonesHeart writes:
| | Hi Mesken,
Hope to help and perhaps make you even better.
I have had 1 experience with you, so this one instance is likely not representable
for how you deliver. But my experience has not been the best to be honest (very
dirty macaroni, wrong color light grey bricks).
But I needed the positive review and did not want to have all the issues with
just a small order. So I did not pursue further.
Did you have a good look at what you might have done wrong?
Perhaps you did not realy mention the correct state of the bricks?
Some here only expect top quality when not mentioned otherwise.
I hope this helps.
Regards,
Marco
In Help, Mesken writes:
| | I think the review he posted is posted half. He is talking about 80% is damaged
and 10% …
He did received the order, why file for a NSS and why so fast, without waiting
for me to answer? I think this is rude and a way to force me, to do what he wants,
refund the whole order.
The customer didn’t send me pictures or a reply to my emails yet.
In Help, Mesken writes:
| | Good morning!
A customer is not satisfied of 3 items of his order.
For each item he emails quite blunt and rude, doing his complaint. In the last
email, he demands money back for the whole order. Then he files a NSS and a negative
review, my first 😇. He did all this in 2 hours, when I was asleep. Only in the
review he is mentioning, that he had received only 10% of the order.
Normally spoken, if there’s something wrong, I’ll resend or refund plus a bit
more, for the troubles of the customer, but now I think the customer is aiming
for free stuff. What would you guys do?
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