Discussion Forum: Help
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View Thread Retro-engineering problem (Part 4) - Gandalf68 (398)
Another image where the build seems impossible : How are attached the two Wedges (29119 and 29120) on the left and right side ? Is there some magic trick here ? LOL [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - SylvainLS (46)
[...] You don’t need to be so formal, we’re all friends here :) [...] The filters are on the Buy page: (URL) , the link is in the Want menu / heart-shaped icon on every [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: Easy-buy option excluding TBD shipping? - jorgovan (54)
[...] Dear Sirs, you were so kind to reply to this question ( here are the details: Author: wildchicken13 View Messages Posted By wildchicken13 Posted: May 29, 2021 [...]
(35 months ago, Jun 13, 2021, to Help)
View Thread Re: No buyer name on orders page, anyone else? - qwertyboy (7852)
[...] Got one as well (yay?), also 0-FB user (order #16505080). I checked all the info I could check on my side: - As others already said, the name is simply [...]
(35 months ago, Jun 12, 2021, to Technical Issues)
View Thread Re: Angry customer - Mesken (1471)
I do get the point. Like BrickWilbo siad: Explain it's because the timezone you didn't respond earlier and saw a negative feedback which isn't the way to a solution. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - StonesHeart (48)
Hi Mesken, I am not sure you get the point. This is not about my order, that was only an example. The point is: You might think you do right, but that might not be the case. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Mesken (1471)
I told him that I'm willing to refund the parts, he told then to remove the NSS and negative review. So happy ending there. I asked him, for future references, write the store [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Brickwilbo (1534)
[...] In addition ask for photos of the damaged parts and ask if the package was damaged too. [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - Brickwilbo (1534)
[...] Technically the buyer followed the steps on the Problem Center (URL) Always respond to the NPB in the comment field of the NSS. Explain it's because the timezone [...]
(35 months ago, Jun 12, 2021, to Help)
View Thread Re: Angry customer - StonesHeart (48)
Hi Mesken, Hope to help and perhaps make you even better. I have had 1 experience with you, so this one instance is likely not representable for how you deliver. But my experience [...]
(35 months ago, Jun 12, 2021, to Help)

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