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 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Apr 1, 2021 01:18
 Subject: Re: Please spend more time on taxes
 Viewed: 44 times
 Topic: Suggestions
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leggodtshop (3862)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Aug 11, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leggodt.nl
In Suggestions, gogogovro writes:
  Hey BL,

Please spend more time on taxes, that is definitely the one aspect of this site
I care the most about. As a seller, please, please don’t waste your time on developing
seller tools, tools are for dummies. Also, please don’t fix website bugs, they
don’t hurt anyone. And furthermore, please don’t spend any time on catching up
on support desk requests, why bother?

There are only two certainties in life, death and taxes. You can’t develop website
tax implementation when your dead, so please, let’s get these taxes right! From
now on it’s taxes, taxes, taxes! That’s why people visit BL right?

Who’s with me?

Agreed. Voted YES. I'm holding back on selling until implementation is ready.
 Author: brickerking View Messages Posted By brickerking
 Posted: Apr 1, 2021 01:09
 Subject: Please spend more time on taxes
 Viewed: 135 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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brickerking (1873)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
Hey BL,

Please spend more time on taxes, that is definitely the one aspect of this site
I care the most about. As a seller, please, please don’t waste your time on developing
seller tools, tools are for dummies. Also, please don’t fix website bugs, they
don’t hurt anyone. And furthermore, please don’t spend any time on catching up
on support desk requests, why bother?

There are only two certainties in life, death and taxes. You can’t develop website
tax implementation when your dead, so please, let’s get these taxes right! From
now on it’s taxes, taxes, taxes! That’s why people visit BL right?

Who’s with me?
 Author: brickerking View Messages Posted By brickerking
 Posted: Apr 1, 2021 00:58
 Subject: Re: Phone numbers for orders
 Viewed: 39 times
 Topic: Suggestions
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brickerking (1873)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 21, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricker King
In Suggestions, Brick_Qc writes:
  I understand the requirement and the usefulness, but you can't force someone
to give out personnal information if you don't want to give it. Simple as
that.

Well... we do force buyers to give personal information, don’t we?

Let’s see...
Name
Address
email

I agree with the OP, a phone number should be required. Most shippers are starting
to require it, so why not remove some of the hassle in a smooth BL transaction
by requiring a phone number of all buyers?

Oh, I know why this will never happen... taxes...
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: Apr 1, 2021 00:45
 Subject: Re: Phone numbers for orders
 Viewed: 34 times
 Topic: Suggestions
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Brick_Qc (3741)

Location:  Canada, Quebec
Member Since Contact Type Status
Aug 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick_Qc
In Suggestions, wolbar writes:
  International shipments from Canada have to have the receiver's phone number
for security purposes. Please have users enter their phone numbers along with
their addresses for orders automatically.

Thank you

I understand the requirement and the usefulness, but you can't force someone
to give out personnal information if you don't want to give it. Simple as
that.

Personally I put my own telephone #. Never had a call in 15 years...
 Author: wolbar View Messages Posted By wolbar
 Posted: Mar 31, 2021 23:35
 Subject: Phone numbers for orders
 Viewed: 106 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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wolbar (179)

Location:  Canada, Alberta
Member Since Contact Type Status
Feb 10, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickineers
International shipments from Canada have to have the receiver's phone number
for security purposes. Please have users enter their phone numbers along with
their addresses for orders automatically.

Thank you
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: Mar 31, 2021 10:20
 Subject: Re: Filter for buying in stores
 Viewed: 29 times
 Topic: Suggestions
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Vosblokjes (7202)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
Dec 5, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Vosblokjes
In Suggestions, lcgs13 writes:
  Hi there.
As a buyer I often use the wanted lists filter for buying in stores.
But, annoyingly, I always see all the parts the store has from the selected lists,
instead of only the parts that I am still missing.
Just add the flag of hidding items where wanted quantity
Thank You!

I think that what you are looking for is already there, but somewhat hidden.
After selecting the list open the 'All Filters', the last option in there
is "Hide Items if Have Qty is ≥ Want Qty"
 Author: lcgs13 View Messages Posted By lcgs13
 Posted: Mar 31, 2021 09:15
 Subject: Filter for buying in stores
 Viewed: 50 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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lcgs13 (52)

Location:  Portugal
Member Since Contact Type Status
Sep 15, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: LGS Bricks
Hi there.
As a buyer I often use the wanted lists filter for buying in stores.
But, annoyingly, I always see all the parts the store has from the selected lists,
instead of only the parts that I am still missing.
Just add the flag of hidding items where wanted quantity
Thank You!
 Author: BrickEmAll View Messages Posted By BrickEmAll
 Posted: Mar 30, 2021 03:21
 Subject: Re: Country flags by usernames, feedback support
 Viewed: 40 times
 Topic: Suggestions
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BrickEmAll (335)

Location:  Belgium, Antwerpen
Member Since Contact Type Status
Nov 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks’nStuff
Any progress here?

Grts BrickEmall
 Author: BigBBricks View Messages Posted By BigBBricks
 Posted: Mar 28, 2021 19:16
 Subject: Re: Suggestion: More structured help-desk process
 Viewed: 50 times
 Topic: Suggestions
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BigBBricks (16136)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Dec 2, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Big B Bricks
In Suggestions, FigBits writes:
  I'd like to see some small improvements to the way that help-desk tickets are
handled.

First, an auto-reply of receipt, with a ticket number, would be great.

I'm not sure what the help desk process looks like on Admin's end, but I would
expect that tickets can be (at the very least), marked with status updates, and
merged (for duplicates). If so, having an autoresponder could also take advantage
of this structure -- when a ticket is closed, the autoresponder could send the
ticket status update to the person who opened the ticket (any anyone else whose
tickets were merged).

Think about the timeout issues we've been seeing lately. It's fantastic that
Admin has come on to the forum to give us some updates on the status. But only
about ... what ... 1/20 BrickLink users reads the forum? Less than that do it
regularly, and we know how fast posts scroll off the first page.

If status updates could be sent at least to the people who mailed the help-desk,
I think that would go a long way toward keeping those frustrated users "in-the-loop",
in case a significant portion of them are not forum readers.



--
Marc.

Bump, because the request for better trouble ticket support has been open for
more than ten years with no response from BrickLink.

We asked for this over ten years ago, a fact that The LEGO Group and @CE_Tanja
may not be aware of.

- Big B

Because 1000 characters is not enough to begin to tell someone all the suggestions
that have gone unheard.
 Author: Anthony_NL View Messages Posted By Anthony_NL
 Posted: Mar 26, 2021 08:01
 Subject: Updating ancient Help Center items
 Viewed: 88 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Anthony_NL (21)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Nov 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bricks By Anthony
Hello,

I came accross some old images of how a message alert looks like on https://www.bricklink.com/help.asp?helpID=125.
But since BrickLink doesn't look like that anymore, my suggestion is to update
the pictures. It is (or at least sounds) very simple and turns these useless
images into helpful ones. Maybe there are other images (or even texts) that ask
for an update too, but I only came accross this one.

Regards,

Anthony.

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