| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Shintaku  | | Posted: | Jun 28, 2020 13:46 | | Subject: | NPBs and NSSs proportional to feedback rating | | Viewed: | 103 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hello,
I'm here since 10 years and I really find it wrong that a newcomer has 3
NPB as much as someone who is here since years.
I'll explain you why.
I really believe that a newcomer with 0 to 9 feedbacks shouldn't be allowed
to have more than 1 NPB chance. If you miss that, you're out.
As a seller, I have been targeted too much with newcomers that realize they don't
want to buy after the order was placed. This means my bricks are blocked for
7 to 21 days.
If I do cancel the order, the buyer can give me a negative, so I have to undergo
the NPB procedure in order to prevent the seller from giving nasty feedbacks.
My suggestion follows like this:
0-9 feedbacks rating : 1 NPB / NSS
10-99 2 NPB / NSS
100-999 3 NPB / NSS
1000-9999 4 NPB / NSS
10k+ 5 NPB / NSS
I believe that sellers may be targeted with NSS for facticious reasons, like
"1 piece wasn't in the package, I start a NSS" from a 0 fb rookie who still
doesn't know how BL works. Sometimes BL takes a lot of time to reply and
this lead in the past in the closing of many shops for a third NSS which wasn't
actually real. Giving a 4th or 5th NSS chance it's just a compensation for
possible "fake NSSs".
I'd personally prevent 0-9 feedback rating users from leaving negative feedbacks
too. But that's another story.
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| Author: | kzinti | | Posted: | Jun 28, 2020 13:27 | | Subject: | Re: NPBs and NSSs proportional to feedback rating | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | | | If I do cancel the order, the buyer can give me a negative, so I have to undergo
the NPB procedure in order to prevent the seller from giving nasty feedbacks.
|
I think this is part of the issue. If a buyer contacts a seller and asks if they
can cancel and the seller agrees, I see no reason for NPB or feedback. The seller
knows the buyer doesn't want to proceed so could cancel the order and none
of their inventory is held up. There is no need for the seller to leave negative
feedback for a buyer if the buyer has asked for the cancellation and the seller
mutually agrees. I'd prefer to see it that if the order is mutually cancelled,
then no feedback should be allowed from either party. I think it is quite nasty
for a seller to mutually agree to cancel an order, then leave negative feedback
as the buyer asked to cancel. It is just vindictive. If sellers do this, then
there is little point in the buyer asking to cancel, they might as well just
sit it out and wait for the NPB, holding up the seller's inventory all that
time.
I'd much prefer to have buyers that ask to cancel than ones that do not contact
and just sit and wait it out even though they have no intention of paying.
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I agree with no NPB and no feedback for mutual cancellations. In my experience,
the bulk of completed NPB's are users who just simply refuse to communicate.
The Buyers who request cancellation in my store will get cancelled without incident,
with few exceptions. However, when a large order is placed, with many lots, and
a good amount of time spent pulling it together, it does not leave the Seller
with good feelings towards a cancelling Buyer.
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| Author: | tonnic | | Posted: | Jun 28, 2020 11:31 | | Subject: | Re: NPBs and NSSs proportional to feedback rating | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, HC writes:
| | hi,Ton
indeed ,we talked about this in person a few days ago,yes I know YOU posted this
a while ago.
and I thought it was worth mentioning again in my reply,
so you must be proud of me that I accepted your lessons once again,my master
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I am proud of you my Padawan.
I am also proud you surpassed me in selling, in that you have become a master
yourself.
| | | |
Part of this is suggested years and years ago (you know who did this Hans...
😉) and it keeps coming up on this forum but Bricklink doesn’t seems to do anything
with it.
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| Author: | HC | | Posted: | Jun 28, 2020 08:29 | | Subject: | Re: NPBs and NSSs proportional to feedback rating | | Viewed: | 37 times | | Topic: | Suggestions | |
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| hi,Ton
indeed ,we talked about this in person a few days ago,yes I know YOU posted this
a while ago.
and I thought it was worth mentioning again in my reply,
so you must be proud of me that I accepted your lessons once again,my master
| |
Part of this is suggested years and years ago (you know who did this Hans...
😉) and it keeps coming up on this forum but Bricklink doesn’t seems to do anything
with it.
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|
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| Author: | yorbrick | | Posted: | Jun 28, 2020 08:03 | | Subject: | Re: NPBs and NSSs proportional to feedback rating | | Viewed: | 39 times | | Topic: | Suggestions | |
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| | | 4.when a buyer or seller has had no negative/neutral feedback for the last 5
years or so,his/her negatives or neutrals older then 5 years should be removed
from the scoreboard
so this is an extra motivation to improve quality or behaviour
|
If old negatives are removed, then old positives should also be removed. After
all, if bad behaviour is removed from a record, then so should any good feedback
at the same time.
I have no problem with the positive praise rating being calculated over the past
year or five years or whatever, but I don't think old feedback should ever
be removed.
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