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 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 15:54
 Subject: Re: Changing rules of feedback
 Viewed: 25 times
 Topic: Suggestions
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
Was ShackyShuffle also HoL? I recall them having similar issues.

  From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”

It took months for the admins to smooth them out.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 24, 2020 15:49
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Suggestions, Tracyd writes:
  […]
  I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.

From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”

It took months for the admins to smooth them out.
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 24, 2020 15:48
 Subject: Re: Changing rules of feedback
 Viewed: 39 times
 Topic: Suggestions
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tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
Get your facts straight. You even have an error in the incident.

You come back to the forum after all these years and pretend like no one is aware
of what is going on. I read the suggestion and do not see its merits.

The problem is not retaliatory feedback, it is with certain members.

  didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 24, 2020 15:34
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Suggestions, SylvainLS writes:
  In Suggestions, yorbrick writes:
  […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.

I think it’s more a “it won’t happen to me” attitude.

Remember HouseOfLogo (and what a real mess it was).

Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.
 Author: Rick_S. View Messages Posted By Rick_S.
 Posted: Jun 24, 2020 15:03
 Subject: Re: Changing rules of feedback
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 Topic: Suggestions
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Rick_S. (1301)

Location:  USA, California
Member Since Contact Type Status
Apr 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: quick blowout
In Suggestions, tEoS writes:
  Voted no. I don't believe this is the solution to the problem.

The problem, as I see it, is two-fold (or maybe more) and is related to human
behavior:

1) The desire to be viewed as perfect. Further derived from one's careful
approach to their online persona (ie: through Facebook, etc. where you only see
one's "good" side or positive achievements).

2) Inability to view one's mistakes as an opportunity to learn and grow.
Blames others for their own shortcomings. Ties into ego, above.

Of course, I think these are experienced in varying degrees by at least most
individuals. The more extreme of which behave in aggressive selling practices.

didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:

Buyer buys items from seller
Seller ships items, but then discovers he "forgot" 3 .07 cent tires
Seller decides to refund the .21 cents without contacting buyer and getting their
input
Buyer is miffed and rightly so and leaves negative feedback
Seller turns around and leaves negative feedback for the buyer even though the
buyer did nothing wrong
Buyer is unable to have feedback removed because of the current rules
Buyer goes with only option to remove feedback and that is to file an NSS
The NSS will get dropped since the buyer was refunded but not at his request.

As it goes do you feel it is justified for said buyer to have said negative feedback
even though they did nothing wrong to deserve it? do you believe it is ok for
anyone to leave retaliatory feedback because they got a deserved negative?

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