Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Jun 3, 2020 18:05 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 38 times | | Topic: | Suggestions | |
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| | | It is a free market. If the idea made economic sense ( ie the profit from additional
orders attracted was greater than the cost of grading, sellers would do it without
being told to. Hundreds of sellers are now thinking about your suggestion.
Let's see if it affects their actions. Lots of sellers grade instructions.
Many grade boxes. More than a few grade stickers for older sets. Nothing should
stop them from grading parts.
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Very true, and of course some already do grade parts. When you look at many of
the boxes, instructions, sticker sheets, etc that get graded, they tend to be
the valuable ones. I think most sellers that have valuable used parts do something
similar. If something is uncommon and vaulable, it is worth letting a buyer know
what the condition is. Whereas if the seller has 100s or 1000s of a common part
worth a few cents each, in many different conditions, then it is probably less
worthwhile listing the conditions of each one.
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| Author: | Teup | | Posted: | Jun 3, 2020 17:47 | | Subject: | Re: Show Tracking number on Orders list | | Viewed: | 45 times | | Topic: | Suggestions | |
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| In Suggestions, revfds writes:
| | I really wish I didn't have to click into a specific order to see the tracking
#.
It would make a lot of sense, and be really helpful if there was a column on
the Orders page that listed any available tracking number along with the order.
Bonus points if clicking on the tracking number takes me to viewing the tracking
history (via usps website or google, or wherever).
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Hmm you have a point, the tracking number field can be switched on and off for
the seller's Orders Received, but oddly it cannot be switched on for the
buyer's Orders Placed list. No idea why not, it could be added.
| | Also, incentives should be made to encourage tracking numbers. 1st class postage
with tracking can be had for around $3 in the US for small items, most places
have charged me at least that regardless of whether they include tracking or
not. It should be prioritized, and required for purchases over a certain amount
as it alleviates a lot of headache and prevents a lot of bad interactions.
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Definitely no. Now you're just talking about America, over here I strongly
prefer shipping without tracking and I wouldn't let a site force my hand
because it has rules that are based on how things work in America.
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| Author: | jeslego | | Posted: | Jun 3, 2020 17:16 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, revfds writes:
| | the thing I dislike most about ordering from this site, in how hard it is to
control the quality of the pieces that I get.
And I don't think loose pieces should be categorized between "new" and "used",
because all loose pieces are used (Yes I know you can order them individually
from Lego at times, but functionally when you buy lego it comes in a set, outside
of that set they are used).
What there needs to be is a grading scale, either number based (1-5) or description
based (Comics use words like Mint, Near Mint, Very Fine, Fine, etc; playing cards
will use words like Near Mint, Lightly Played, Moderately Played, Damaged, etc).
Sellers would be forced to classify all their pieces into one of these conditions,
and then I would be able to filter out conditions that I thought were unacceptable.
Create a clear cut visual guide for conditions, and award disputes based on that.
I sell cards on www.tcgplayer.com and knowing that buyers can win disputes if
I send them cards that are worse then they wanted, I make sure to put forth the
effort to accurately grade the cards when I list them. Yes it is more work, but
I have never once had an issue with a buyer buying a card from me that they were
unhappy with because of the condition.
In my first batch of orders on this site I got several pieces that were damaged,
etc. It was really frustrating, because when doing mass purchases on this site
it is seemingly impossible to filter out bad pieces, and when you let the site
build the orders for you, its hard to see and notice all the "notes" that sellers
put on their items.
So I don't feel justified in blaming a seller because I received two saddles
with broken clips, forcing me to order two new saddles, because they noted it
on their items. The issue here is the functionality of the website to convey
that to me, and allow me to filter their items from my potential orders.
I honestly would suggest you take a hard look at www.tcgplayer.com Coming from
card games, I was really surprised at how similar the process of buying/selling/collecting
individual cards/decks/sets is to Lego pieces/sets. Like, functionally they are
completely the same, and TCGplayer is a really well honed marketplace (nothing
is perfect), but learning from what they do right would greatly improve your
already fantastic site.
|
It is a free market. If the idea made economic sense ( ie the profit from additional
orders attracted was greater than the cost of grading, sellers would do it without
being told to. Hundreds of sellers are now thinking about your suggestion.
Let's see if it affects their actions. Lots of sellers grade instructions.
Many grade boxes. More than a few grade stickers for older sets. Nothing should
stop them from grading parts.
|
|
| Author: | yorbrick | | Posted: | Jun 3, 2020 16:42 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, revfds writes:
| | the thing I dislike most about ordering from this site, in how hard it is to
control the quality of the pieces that I get.
And I don't think loose pieces should be categorized between "new" and "used",
because all loose pieces are used (Yes I know you can order them individually
from Lego at times, but functionally when you buy lego it comes in a set, outside
of that set they are used).
What there needs to be is a grading scale, either number based (1-5) or description
based (Comics use words like Mint, Near Mint, Very Fine, Fine, etc; playing cards
will use words like Near Mint, Lightly Played, Moderately Played, Damaged, etc).
Sellers would be forced to classify all their pieces into one of these conditions,
and then I would be able to filter out conditions that I thought were unacceptable.
|
A big downside of this is that used parts then need 5x the number of locations
for storage and, being a continuous scale, there will still be disputes. I don't
know what the cards you sell are worth but when you factor in that some parts
are worth a cent or two, it is unlikely that sellers would want a five point
scale.
I can understand a (used) scale something like - excellent/like new, some playwear,
heavy playwear. But even that means 3x locations for used parts and would not
be popular. And there will still be disputes over condition.
Even a two point scale for used - acceptable and filler - leads to double the
number of storage locations, and of course there will be some things a seller
calls acceptable that are really filler, leading to disputes.
They could ban anything that is poor condition, but then people will complain
that sometimes people want filler quality bricks or that damaged minifigures/parts
should be allowed to be sold.
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| Author: | electricbaer | | Posted: | Jun 3, 2020 16:30 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | | | Correct me if I'm wrong, but currently there isn't a way to do advanced
catalog search to omit items with comments/remarks added? That would weed out
entries where there's been a note about playwear/discoloring/bites etc.
Wouldn't get them all if they aren't remarked, but it would weed out
a lot.
|
It would also weed out all the ones where a seller says that the parts are excellent
condition, and eventually lead to all sellers saying nothing about condition
if it became the norm to filter out anything with a comment.
|
Indeed it would, I, myself have used it before if a part seemed exceptional from
the norm and had barely any wear. Especially on older parts that usually have
more time to develop wear, and where ones in great condition that aren't
new are few and far between.
Use of noting that part is in Excellent condition but used actually supports
a more advanced grading system. Basic labeling being applied:
Used - excellent, Used - averaged, Used - poor/broken/damaged.
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| Author: | electricbaer | | Posted: | Jun 3, 2020 16:26 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, Crafteewon writes:
| | Excluded based on comments would also remove items that say “excellent used condition”.
|
And a lot of the "used, with light playwear' comments I often see, which
IMO leaves the condition ambiguous.
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| Author: | yorbrick | | Posted: | Jun 3, 2020 16:26 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| | | Correct me if I'm wrong, but currently there isn't a way to do advanced
catalog search to omit items with comments/remarks added? That would weed out
entries where there's been a note about playwear/discoloring/bites etc.
Wouldn't get them all if they aren't remarked, but it would weed out
a lot.
|
It would also weed out all the ones where a seller says that the parts are excellent
condition, and eventually lead to all sellers saying nothing about condition
if it became the norm to filter out anything with a comment.
|
|
| Author: | tons_of_bricks | | Posted: | Jun 3, 2020 16:25 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 35 times | | Topic: | Suggestions | |
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| I would be apposed to a grading system; but wouldn't be apposed to maybe
one more condition: "Used, damaged" or something of that nature.
|
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| Author: | Crafteewon | | Posted: | Jun 3, 2020 16:23 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, electricbaer writes:
| | In Suggestions, revfds writes:
| | the thing I dislike most about ordering from this site, in how hard it is to
control the quality of the pieces that I get.
And I don't think loose pieces should be categorized between "new" and "used",
because all loose pieces are used (Yes I know you can order them individually
from Lego at times, but functionally when you buy lego it comes in a set, outside
of that set they are used).
What there needs to be is a grading scale, either number based (1-5) or description
based (Comics use words like Mint, Near Mint, Very Fine, Fine, etc; playing cards
will use words like Near Mint, Lightly Played, Moderately Played, Damaged, etc).
Sellers would be forced to classify all their pieces into one of these conditions,
and then I would be able to filter out conditions that I thought were unacceptable.
Create a clear cut visual guide for conditions, and award disputes based on that.
I sell cards on www.tcgplayer.com and knowing that buyers can win disputes if
I send them cards that are worse then they wanted, I make sure to put forth the
effort to accurately grade the cards when I list them. Yes it is more work, but
I have never once had an issue with a buyer buying a card from me that they were
unhappy with because of the condition.
In my first batch of orders on this site I got several pieces that were damaged,
etc. It was really frustrating, because when doing mass purchases on this site
it is seemingly impossible to filter out bad pieces, and when you let the site
build the orders for you, its hard to see and notice all the "notes" that sellers
put on their items.
So I don't feel justified in blaming a seller because I received two saddles
with broken clips, forcing me to order two new saddles, because they noted it
on their items. The issue here is the functionality of the website to convey
that to me, and allow me to filter their items from my potential orders.
I honestly would suggest you take a hard look at www.tcgplayer.com Coming from
card games, I was really surprised at how similar the process of buying/selling/collecting
individual cards/decks/sets is to Lego pieces/sets. Like, functionally they are
completely the same, and TCGplayer is a really well honed marketplace (nothing
is perfect), but learning from what they do right would greatly improve your
already fantastic site.
|
Correct me if I'm wrong, but currently there isn't a way to do advanced
catalog search to omit items with comments/remarks added? That would weed out
entries where there's been a note about playwear/discoloring/bites etc.
Wouldn't get them all if they aren't remarked, but it would weed out
a lot. I know it's a mitigating factor to what's proposed, but the
question of enhancing a grading scale for used parts still leaves that scale
to be used by the discretion of the seller.
Some sellers will believe a part is in excellent shape, where others would see
the same part and say it's in average condition. It's a subjective scale,
no matter how detailed.
|
Excluded based on comments would also remove items that say “excellent used condition”.
|
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| Author: | electricbaer | | Posted: | Jun 3, 2020 15:24 | | Subject: | Re: Implement an enforced grading scale | | Viewed: | 87 times | | Topic: | Suggestions | |
|
| In Suggestions, revfds writes:
| | the thing I dislike most about ordering from this site, in how hard it is to
control the quality of the pieces that I get.
And I don't think loose pieces should be categorized between "new" and "used",
because all loose pieces are used (Yes I know you can order them individually
from Lego at times, but functionally when you buy lego it comes in a set, outside
of that set they are used).
What there needs to be is a grading scale, either number based (1-5) or description
based (Comics use words like Mint, Near Mint, Very Fine, Fine, etc; playing cards
will use words like Near Mint, Lightly Played, Moderately Played, Damaged, etc).
Sellers would be forced to classify all their pieces into one of these conditions,
and then I would be able to filter out conditions that I thought were unacceptable.
Create a clear cut visual guide for conditions, and award disputes based on that.
I sell cards on www.tcgplayer.com and knowing that buyers can win disputes if
I send them cards that are worse then they wanted, I make sure to put forth the
effort to accurately grade the cards when I list them. Yes it is more work, but
I have never once had an issue with a buyer buying a card from me that they were
unhappy with because of the condition.
In my first batch of orders on this site I got several pieces that were damaged,
etc. It was really frustrating, because when doing mass purchases on this site
it is seemingly impossible to filter out bad pieces, and when you let the site
build the orders for you, its hard to see and notice all the "notes" that sellers
put on their items.
So I don't feel justified in blaming a seller because I received two saddles
with broken clips, forcing me to order two new saddles, because they noted it
on their items. The issue here is the functionality of the website to convey
that to me, and allow me to filter their items from my potential orders.
I honestly would suggest you take a hard look at www.tcgplayer.com Coming from
card games, I was really surprised at how similar the process of buying/selling/collecting
individual cards/decks/sets is to Lego pieces/sets. Like, functionally they are
completely the same, and TCGplayer is a really well honed marketplace (nothing
is perfect), but learning from what they do right would greatly improve your
already fantastic site.
|
Correct me if I'm wrong, but currently there isn't a way to do advanced
catalog search to omit items with comments/remarks added? That would weed out
entries where there's been a note about playwear/discoloring/bites etc.
Wouldn't get them all if they aren't remarked, but it would weed out
a lot. I know it's a mitigating factor to what's proposed, but the
question of enhancing a grading scale for used parts still leaves that scale
to be used by the discretion of the seller.
Some sellers will believe a part is in excellent shape, where others would see
the same part and say it's in average condition. It's a subjective scale,
no matter how detailed.
|
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