Discussion Forum: Messages by jennnifer (3533)
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 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 25, 2020 22:11
 Subject: Re: Comments during instant Checkout
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 Topic: Suggestions
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In Suggestions, tEoS writes:
  I have never seen a feedback, as long as, your most recent neutral. I thought
we were limited to 80 or so characters?


Wow! You can write a whole novel apparently. I just tried and was still limited
to 80. Maybe it was edited?

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 25, 2020 21:05
 Subject: Re: Comments during instant Checkout
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 Topic: Suggestions
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In Suggestions, BHamBricks writes:
  I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.

Please excuse my ignorance, but where are comments left during Instant Checkout
viewable to sellers? I am wary of this system still and info like this makes
me even more uncertain.

thanks!
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 25, 2020 11:22
 Subject: Re: Category Definitions - Update
 Viewed: 32 times
 Topic: Catalog
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In Catalog, StormChaser writes:
  In Catalog, StormChaser writes:
  As part of the larger roadmap project of updating catalog guidelines, we anticipate
making this page official on or before June 1st, 2020:

This morning I had two different people ask via PM that we delay implementing
these new definitions for item types and categories so that we could discuss
them further.

I see three paths we could take from here:

1. Make these official in one week from today, but not move anything yet.
Instead, only move things as part of projects on the roadmap.

2. Make these official and immediately begin allowing limited movements
of item types and categories as necessary.

3. Delay making these definitions official.

My thought is that these definitions will not be perfect. They must be field-tested
and will change over time as flaws are discovered. They have been delayed for
20 years and I'm not overly thrilled about further delays.

But I also understand that the last few months have been an exceptionally busy
time for sellers, so many sellers simply haven't had time to consider or
comment on the definitions.

So my preference is for the first option from the list above. What's yours?

Thanks for being so responsive about this issue! I am comfortable with Option
1 as it keeps things moving forward and respects the work that has already been
done. And, I would be very relieved to know that parts won't be moving around
yet without further time (and maybe discussion.)

Keep up the great work,
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 25, 2020 11:17
 Subject: Re: Why are these Hinges?
 Viewed: 39 times
 Topic: Catalog
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Here is another Hinge category pickle:

[p=x277]
 
Part No: 47973  Name: Hinge 1 x 3 with Two Pins, Locking 1 Finger - Round Pin Holes
* 
47973 Hinge 1 x 3 with Two Pins, Locking 1 Finger - Round Pin Holes
Parts: Hinge
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 17, 2020 11:24
 Subject: Re: System Updates & Keeping People Informed
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 Topic: Suggestions
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In Suggestions, stevetq2 writes:
  
Please keep us all better informed so we can service our customers properly and
support you all at BrickLink to continue to proved an otherwise great site.

I would appreciate a constructive response from admin to this message

Thanks

I realize that this doesn't cover all the points in your suggestion but here
is the most recent response from Admin about this issue:

https://www.bricklink.com/message.asp?ID=1197156

It is quite a bit more than we have received in the recent past, so I am hopeful
that more positive and constructive changes are on the way. I do also hope they
develop a communication system to let us know of upcoming changes.

Take care,
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 9, 2020 09:06
 Subject: Re: Order Received Settings
 Viewed: 40 times
 Topic: Suggestions
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In Suggestions, mike1burns writes:
  I don't know the proper place to post this but I have a question about order
received settings.

I see 12 ways to sort items but not really any that sort by item number. I would
like
Condition - Category - Item Number - Color Name

Do most sellers sort by category than number? It seems like that makes most
sense. It would be nice then, if orders could be sorted that same way.

Thanks

Sorting by item number is a difficult issue with this site. They are a combination
of letters and numbers and won't give you consistent results.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 7, 2020 12:28
 Subject: Re: Items missing from Inventory after been added
 Viewed: 29 times
 Topic: Inventories
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In Inventories, Superbar writes:
  Hi all,

I know I definitely added some particular items to my inventory some days ago
but now they seem to be missing?! Is it possible that if someone adds them to
their cart they are removed from my inventory even if they didn't buy them?
and is there any way to check this?

Kind regards

Bar

No, there is no way to check your inventory history. But you can look in your
stockrooms. Aso, the most common errors occur I believe when updating items on
the My Inventory pages, hitting Submit Changes and then having the site time
out on your request. (Or on the final page of the Add Items dialog.) Check and
double check your work.

Good luck,
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Apr 15, 2020 10:17
 Subject: Inventory Change Request for Set 8093-1
 Viewed: 28 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 8093  Name: Plo Koon's Jedi Starfighter
* 
8093-1 (Inv) Plo Koon's Jedi Starfighter
168 Parts, 2 Minifigures, 2010
Sets: Star Wars: Star Wars The Clone Wars

* Change 2 Part Light Bluish Gray {3794 Plate, Modified 1 x 2 with 1 Stud, Jumper (Undetermined Bottom Type) to 3794a Plate, Modified 1 x 2 with 1 Stud without Groove (Jumper)}

Comments from Submitter:
Confirmed in the set in my personal collection.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Apr 15, 2020 10:03
 Subject: Inventory Change Request for Set 8093-1
 Viewed: 27 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 8093  Name: Plo Koon's Jedi Starfighter
* 
8093-1 (Inv) Plo Koon's Jedi Starfighter
168 Parts, 2 Minifigures, 2010
Sets: Star Wars: Star Wars The Clone Wars

* Change 2 Part Black {44302 Hinge Plate 1 x 2 Locking with 2 Fingers on End (Undetermined Type) to 44302a Hinge Plate 1 x 2 Locking with 2 Fingers on End with Bottom Groove}

Comments from Submitter:
Confirmed in the set in my personal collection.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Apr 11, 2020 15:11
 Subject: Re: 3830c01 Hinge Brick 1 x 4 marked for deletion
 Viewed: 65 times
 Topic: Catalog
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In Catalog, Autour writes:
  Hi,

The reason why 3830c01 Hinge Brick 1 x 4 Swivel is marked for deletion is not
justified IMHO ("it sets a precedent for adding dozens of unnecessary combinations
of hinges").

I don't think anyone has the intention to create colour-combinations for
these two parts combined.

Most sellers just want to sell the two parts together to avoid unequal (worthless)
quantities of the underlying parts.

So can this decision be undone please so that new items can be listed?

Best regards,
Kris - Autour des Briques

The no precedent excuse does not hold water. There is a whole gamut of 3937 assemblies
listed in the catalog. Like Stormchaser stated and is trying to overcome: things
happen here on the whim of a single Admin. This particular case is an example
of an illogical decision.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 23, 2020 15:33
 Subject: Re: Updates to Instant Checkout (Canada)
 Viewed: 57 times
 Topic: Suggestions
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In Suggestions, Emporiosa writes:
  In Suggestions, jennnifer writes:
  In Suggestions, Emporiosa writes:
  
  
IC did not use the USPS API last time I checked. I think most sellers just decided
on one rate that covered the costs in most zones and left it at that.

Jen

Ah ok, I only based it on what I read in the help notes here: https://www.bricklink.com/help.asp?helpID=2464

So for US sellers, how do get to establish what a zone is? As far as I can tell
for us here, we can't even go by Provinces nor Postal Codes, so there are
no ways for us to create zones within Canada.

I believe those 'zones' are just ways for the seller to organize international
shipping. My understanding is that there are no zip code based anything in IC.

Jen

Ok good to know. I'm not sure how granular it is for you guys with USPS but
for us in Canada, we go from basic Lettermail (2cm thickness maximum, low weight
max) which is standard country-wide, and then jump to basically only a single
kind of parcel service (if you exclude Xpresspost) which varies SO widely in
prices across the country. A parcel that ships within my city for $11.27CAD (and
also ships to Toronto and Montreal for the same price) costs $14.80 in a town
15 minutes away from my house. It's actually cheaper for me to send that
same tracked parcel to the US.

It's so difficult for us to create generic shipping parcel prices because
the gap between the prices in different parts of Canada is so great. The urban
cities in ON/QC ship for $11.27CAD for me (or even cheaper in QC due to taxes),
but can reach just over $20 for the same parcel in the more remote areas on the
opposite side of the country. If we could at least create manual zones, even
based on province of the buyer, we would at least be able to create a better
"average" price for all buyers.

The differences in our zones is much smaller. For me in Chicago, the smallest
package ranges from $2.74 to $3.18. A 16oz package is $5.04 to $5.70. Over that
weight, we have to use Priority where the differences get much more noticeable.
But 90% of my orders are below 16oz so it is not too much hassle.

Good luck!
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 23, 2020 15:08
 Subject: Re: Updates to Instant Checkout (Canada)
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 Topic: Suggestions
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In Suggestions, Emporiosa writes:
  
  
IC did not use the USPS API last time I checked. I think most sellers just decided
on one rate that covered the costs in most zones and left it at that.

Jen

Ah ok, I only based it on what I read in the help notes here: https://www.bricklink.com/help.asp?helpID=2464

So for US sellers, how do get to establish what a zone is? As far as I can tell
for us here, we can't even go by Provinces nor Postal Codes, so there are
no ways for us to create zones within Canada.

I believe those 'zones' are just ways for the seller to organize international
shipping. My understanding is that there are no zip code based anything in IC.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 23, 2020 15:02
 Subject: Re: Updates to Instant Checkout (Canada)
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, Emporiosa writes:
  As far as I can see, IC looks to have been setup in 2017 with little to no additional
updates having been made to it. I have e-mailed Help Desk a couple of months
ago with no response, so just posting here in the forum to hopefully gain a bit
more visibility (and perhaps other buyers/sellers from Canada could add onto
this):

-Provincial sales tax; Canadian sellers who must collect provincial sales tax
may not enable IC at all for domestic orders. This is one of the most basic requirements
which is preventing myself (and others) to move fully to IC. This primarily impacts
the higher volume stores.

-Zone-based shipping for Canada Post; as far as I know, only USPS has a built-in
API at the moment. Due to the granularity of Canada Post, this would be of huge
assistance, or at least let us create zones by Province or Postal Codes and we
can manually set up pricing based on that information. Canada is a vast country
and this impacts pricing.

Thank-you for your consideration

-Sarah
Emporiosa

IC did not use the USPS API last time I checked. I think most sellers just decided
on one rate that covered the costs in most zones and left it at that.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 22, 2020 20:14
 Subject: Re: Inventory Change Request for Set 76052-1
 Viewed: 24 times
 Topic: Inventories Requests
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In Inventories Requests, golferdanc writes:
  Please make changes to the following inventory:
 
Set No: 76052  Name: Batman Classic TV Series - Batcave
* 
76052-1 (Inv) Batman Classic TV Series - Batcave
2488 Parts, 9 Minifigures, 2016
Sets: Super Heroes: Batman Classic TV Series

* Add 2 Part 6178 Reddish Brown Tile, Modified 6 x 12 with Studs on Edges

Comments from Submitter:
Instruction booklet pages 61 & 62 show this tile, modified to start the exterior of the batcave.

I believe you are referring to these:

 
Part No: 6205  Name: Tile, Modified 6 x 16 with Studs on Edges
* 
6205 Tile, Modified 6 x 16 with Studs on Edges
Parts: Tile, Modified {Dark Orange}
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 19, 2020 21:11
 Subject: Re: Will someone inventoryJurassic park 75936 set
 Viewed: 48 times
 Topic: Inventories
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In Inventories, Legobuying84 writes:
  In Inventories, jennnifer writes:
  In Inventories, Legobuying84 writes:
  Now that Lego owns bricklink can I request this set be inventoried and it will
get done? I’m wanting to part out 5-10 of them and have been checking for months
but it hasn’t been inventoried. I don’t know if I need to offer someone $20 to
inventory it or what to do so that’s why I’m here posting

All finished! The admins approved in less than 12 hours by the way.

Good luck with the part out! There are lots of great parts in this set.

Jen

 
Set No: 75936  Name: Jurassic Park: T. rex Rampage
* 
75936-1 (Inv) Jurassic Park: T. rex Rampage
3096 Parts, 6 Minifigures, 2019
Sets: Jurassic World: Jurassic Park

Awesome! Message me and I will send the bounty

Also by the way I really wanted it as well for the minifigures and someone told
me it was already in the catalog. I never realized the figs could be available
for sale but the parts weren’t. I’m excited to see the set. Thanks again!

No bounty needed! It gave me an excuse for a lovely set to build to take my mind
off our social distancing.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 19, 2020 11:49
 Subject: Re: Will someone inventoryJurassic park 75936 set
 Viewed: 54 times
 Topic: Inventories
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In Inventories, Legobuying84 writes:
  Now that Lego owns bricklink can I request this set be inventoried and it will
get done? I’m wanting to part out 5-10 of them and have been checking for months
but it hasn’t been inventoried. I don’t know if I need to offer someone $20 to
inventory it or what to do so that’s why I’m here posting

All finished! The admins approved in less than 12 hours by the way.

Good luck with the part out! There are lots of great parts in this set.

Jen

 
Set No: 75936  Name: Jurassic Park: T. rex Rampage
* 
75936-1 (Inv) Jurassic Park: T. rex Rampage
3096 Parts, 6 Minifigures, 2019
Sets: Jurassic World: Jurassic Park
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 18, 2020 10:45
 Subject: Re: Decorated categories
 Viewed: 33 times
 Topic: Suggestions
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In Suggestions, athornberg writes:
  Replace "decorated" categories with 2 new categories, "printed" and "with stickers".

You can achieve much the same thing by searching -sticker in the decorated category.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 16, 2020 11:57
 Subject: Re: Will someone inventoryJurassic park 75936 set
 Viewed: 49 times
 Topic: Inventories
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In Inventories, Legobuying84 writes:

  that one of the requirements would be to make sure inventories are always done.

But anyways all I’m asking for is if someone had time and wanted $20 to do it
then great. If no one wants to do it then I would offer 30$ etc. That being said
even if you do it and I pay you there is no guarantee the admin staff will even
approve it. That’s just the risk I have to take.

?? There is no risk whatsoever. Admin approve all set inventories that are correct.
And they help submitters to make an inventory correct. I am not sure where you
are coming from in all this. Give me a couple days to complete the inventory
and you will see that the system works just fine.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 16, 2020 10:22
 Subject: Re: Will someone inventoryJurassic park 75936 set
 Viewed: 65 times
 Topic: Inventories
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In Inventories, Legobuying84 writes:
  In Inventories, axaday writes:
  It sounds like Jenn may be doing it. If not, I would take the $100 bounty. It
would take me a week. I don’t have a local Lego store.

In Inventories, Legobuying84 writes:
  In Inventories, Admin_Russell writes:
  In Inventories, Legobuying84 writes:
  In Inventories, jennnifer writes:
  In Inventories, Legobuying84 writes:
  Now that Lego owns bricklink can I request this set be inventoried and it will
get done? I’m wanting to part out 5-10 of them and have been checking for months
but it hasn’t been inventoried. I don’t know if I need to offer someone $20 to
inventory it or what to do so that’s why I’m here posting

Funny, I have this set in a sealed box just right here staring at me. Guess I
could dust off some cobwebs on my inventory skills...

Jen

I figured by now it would be pretty instant for inventories to get listed with
lego now owning this site. I’m hoping this site isn’t still using volunteers
to do inventory

I wondering what your thought process is on this subject. What does the recent
acquisition have to do with the speed at which inventories are completed on BrickLink?

My thought process is that the Lego Group owns bricklink and could potentially
instantly upload all inventories of sets that are released. You from what I understand
are now employed by Lego so I assume you would know more about what the capabilities
are.

But maybe it’s just going to take some cash to fix the situation. Maybe I need
to offer 40$ or 100$ for someone to inventory the set. You can call it a side
job or a bounty or something along those lines. I had thought that the Lego group
would have helped in this area but I guess inventories still rely on volunteers.
I really have no clue but I’m willing to pay someone to do it if someone wants
to make some cash.

Well I would obviously see what’s the lowest price I can get it done for. Hopefully
20$ or 40$. Even still I realize that I would have to wait for an admin to approve
it. I’m just trying to help myself and the community. I’m
Not looking for a debate or argument

Sorry you feel so negative about all this. Our system works with volunteers and
the LEGO group could not provide all the necessary info for a good inventory.
Just look at the differences between our inventories and Brickset's if you
need some examples. No pattern names, no minifigs, no part variations, no sticker
sheets, no extras. Anyway, you posted that you needed an inventory and someone
offered to do it. How bad can things be?

Take care,
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 15, 2020 13:08
 Subject: Re: Will someone inventoryJurassic park 75936 set
 Viewed: 73 times
 Topic: Inventories
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In Inventories, Legobuying84 writes:
  Now that Lego owns bricklink can I request this set be inventoried and it will
get done? I’m wanting to part out 5-10 of them and have been checking for months
but it hasn’t been inventoried. I don’t know if I need to offer someone $20 to
inventory it or what to do so that’s why I’m here posting

Funny, I have this set in a sealed box just right here staring at me. Guess I
could dust off some cobwebs on my inventory skills...

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Feb 7, 2020 15:10
 Subject: Re: February Roadmap Project: Old and New
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 Topic: Catalog
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Sure! I'll play along...

I am not convinced that 90460 is really a new version of 6131.

 
Part No: 90460  Name: Minifigure, Headgear Hat, Wizard / Witch, Slightly Textured
* 
90460 Minifigure, Headgear Hat, Wizard / Witch, Slightly Textured
Parts: Minifigure, Headgear
 
Part No: 6131  Name: Minifigure, Headgear Hat, Wizard / Witch
* 
6131 Minifigure, Headgear Hat, Wizard / Witch
Parts: Minifigure, Headgear

They look the same and LEGO uses the same thumbnail image for both. The small
image in Dark Green that I submitted for 90460 was back in the days before I
knew what I was doing. I cannot confirm the part number or what set it was from.
(I guess we all start somewhere!)

Anyway, I would like to see convincing side by side proof that they are significantly
different even if they have different mold numbers. I have not found any molded
with 90460. My Witch from Series 2 has been played with so I cannot confirm it
there either.

I am open to hearing any ideas or missing information about this!
Thanks,
Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Feb 3, 2020 18:36
 Subject: Re: We have a new Catalog Associate!
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 Topic: Catalog
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A very warm Welcome Back! I look forward to many pleasant discussions, disagreements,
and collaborations.


Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Feb 2, 2020 11:04
 Subject: Re: Feature which shows if BL member is active
 Viewed: 45 times
 Topic: Suggestions
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In Suggestions, yapke writes:
  Hello,

I was wondering if a feature or timer, to see whether a BrickLink
member is active or has been active (like on FB messenger or WhatsApp), would
be a great idea.

The reason why I'm wondering:
I'm sure there are members who logs in daily to see if another
member has reacted to their order('s invoice)/message, and are nervously
waiting until he/she/they react(s).

It will also be handy to see if a member (who placed an order on your store)
is active on BL and isn't responding to your multiple messages (or just ignoring),
and easier to decide to cancel an order.

For example (my example):
There is a member (USA) who has placed an order on my store (Belgium) a few days
ago. I instantly filled in and sent the invoice to serve him and be able to send
the parcel (after payment) as quickly as possible. But until now, two days later,
he hasn't read the message nor has paid for the order. Now I'm just wondering
if he was active or not lately... cause the hole situation is making me nervous.
I know I should be patient... but I find it kind of weird he responded very quickly
to my last call for buying, and afterwards not responding anymore.

So if you recognize yourself in such a situation, maybe vote 'YES' and
perhaps selling on BL will be more pleasant and more serious. I'm sure there
is a lot of members thinking this way, isn't it?

Kindly greetings,

Yapke

Yes, we used to have the ability to see when a buyer had last logged on. This
feature was just removed last month due to 'privacy' issues. It's
unfortunate as it was a valuable tool for sellers. Hopefully, they find a way
to restore it soon.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jan 26, 2020 00:25
 Subject: Re: Have A Heart
 Viewed: 58 times
 Topic: Catalog
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In General, randyf writes:
  
I will definitely be looking into Azul and Wingspan. We are always looking for
other great games to add to our pool to choose from. Thanks for the suggestions!

Cheers,
Randy

Another vote here for Azul and Wingspan. We also play a lot of Scythe, Terraforming
Mars, and Tapestry recently.

Carcassone, Agricola, and Belfort are my all time favorites. I can't play
Catan... dice don't like me.

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jan 15, 2020 10:42
 Subject: Re: Multipacks as one inventory item?
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 Topic: Catalog
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In Catalog, chetzler writes:

  
Any possibility we could get a "break multipacks into parts" option on the part
out screen? Sort of like the "Break Sets in Sets" option that currently exists
and is very useful for things like Advent calendars.

That would be ideal but would require actual programming to put into place. Any
programmers work at this website?? Oh, never mind.

Jen

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