| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Nov 26, 2019 04:26 | | Subject: | Re: "Fast Shipper" badge for Sellers | | Viewed: | 43 times | | Topic: | Suggestions | |
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| I don't think it is necessary. If you have a bad experience then leave appropriate
feedback.
Having a badge will do nothing, as sellers will find a way around it. Plus it
will need policing, which is impossible unless everyone reports tracking information
to BL, which will increase postage costs for buyers. Plus the tracking information
will still need checking to find out if it is genuine.
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| Author: | Rob_and_Shelagh | | Posted: | Nov 26, 2019 04:21 | | Subject: | Re: "Fast Shipper" badge for Sellers | | Viewed: | 47 times | | Topic: | Suggestions | |
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| In Suggestions, searme writes:
| | Dear Bricklink,
There are certain dishonest shops that really ruin the BL experience for shoppers.
It's hard to prove, but some sellers apparently sell pieces they don't
have in their stock and only order them from elsewhere when you place an order
with them. Apologies if that sounds like unfounded accusation, but my LUG is
aware of a number of shops whose stock is always suspiciously similar to current
LEGO PaB stock, who delay shipping when PaB runs out of stock, and who generally
take around 3 weeks to ship anything, no matter how common and widely available.
Because I see no reliable way to denounce such sellers, I suggest a different,
easily implemented solution. Just like sellers who offer instant checkout are
marked with a special badge, why not create another badge that marks sellers
who ship e.g. 3 days after payment on average? We as buyers have no access to
sellers' shipping times, we can only look up their feedback and see if people
are complaining about slow service. But your system has dates of all payments
and shipments. Simply calculate days between payment and shipping for all seller's
orders and you can get a nice average. And I'm sure this average is going
to show that certain shops typically ship after 2-3 weeks while others ship after
2-3 days. Hell, I had a seller ship an order 30 minutes after payment once. Quality
service deserves recognition, and we as buyers deserve the right to be informed
whether a particular seller provides such service or not. Transparency is the
name of the game. Right now there in no reliable way to determine that, and picking
a wrong seller can mean that your MOC will get hold up for weeks.
I sincerely hope that you will consider this simple, easy to implement request
that would drastically improve Bricklink's overall transparency for buyers.
|
This has been mentioned before and I certainly support identifying and warning
buyers of stores who do not operate by the rules of the site - you must have
all listed stock on hand.
The suggested solution however is not foolproof as cheating stores can simply
mark orders as shipped before they have been. IMO Bricklink should force sellers
to commit in their terms to shipping lead times at least so buyers can avoid
slow (for what ever reason) stores if they need parts quickly. Unfortunately
with any system there will always be stores that try to cheat as well as genuine
postal delays to deal with of course.
As a lug you can at least share your data with other members so they can least
favourite these stores and favourite those who have proven to ship as promised.
Robert
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| Author: | searme | | Posted: | Nov 26, 2019 04:10 | | Subject: | "Fast Shipper" badge for Sellers | | Viewed: | 163 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Dear Bricklink,
There are certain dishonest shops that really ruin the BL experience for shoppers.
It's hard to prove, but some sellers apparently sell pieces they don't
have in their stock and only order them from elsewhere when you place an order
with them. Apologies if that sounds like unfounded accusation, but my LUG is
aware of a number of shops whose stock is always suspiciously similar to current
LEGO PaB stock, who delay shipping when PaB runs out of stock, and who generally
take around 3 weeks to ship anything, no matter how common and widely available.
Because I see no reliable way to denounce such sellers, I suggest a different,
easily implemented solution. Just like sellers who offer instant checkout are
marked with a special badge, why not create another badge that marks sellers
who ship e.g. 3 days after payment on average? We as buyers have no access to
sellers' shipping times, we can only look up their feedback and see if people
are complaining about slow service. But your system has dates of all payments
and shipments. Simply calculate days between payment and shipping for all seller's
orders and you can get a nice average. And I'm sure this average is going
to show that certain shops typically ship after 2-3 weeks while others ship after
2-3 days. Hell, I had a seller ship an order 30 minutes after payment once. Quality
service deserves recognition, and we as buyers deserve the right to be informed
whether a particular seller provides such service or not. Transparency is the
name of the game. Right now there in no reliable way to determine that, and picking
a wrong seller can mean that your MOC will get hold up for weeks.
I sincerely hope that you will consider this simple, easy to implement request
that would drastically improve Bricklink's overall transparency for buyers.
|
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| Author: | Captain_Q | | Posted: | Nov 25, 2019 04:25 | | Subject: | Re: streamline payment process | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Akhoover writes:
| | The process for payment, when buying from multiple vendors should not be so time
consuming. I purchased from 21 vendors, still waiting to hear from one. but the
checkout time was very lengthy, possible look at how amazon checks out.
|
As BrainOfTheBrick has stated, Bricklink is not like amazon but, imo, more like
a Lego flea market with thousands of different stores with a lot of different
styles of selling. Amazon can combine all your items into one purchase and potentially
combine shipping for some items, if applicable.
If you are looking for quicker ways to purchase on Bricklink then you could stick
to the Bricklink stores that use "Instant Checkout", signified by having a lightning
bolt. That way you don't have to wait for a store owner to send you a manual
invoice.
Regards,
- CaptainQ
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| Author: | Brickwilbo | | Posted: | Nov 25, 2019 01:37 | | Subject: | Re: streamline payment process | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, Akhoover writes:
| | The process for payment, when buying from multiple vendors should not be so time
consuming. I purchased from 21 vendors, still waiting to hear from one. but the
checkout time was very lengthy, possible look at how amazon checks out.
|
Check your email spam folder for invoice emails from @Bricklink.
Probably at least a few of those 21 stores use instant checkout, Bricklink automatically
sends invoices.
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