Discussion Forum: Help
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View Thread Re: Feedback response - popsicle (5704)
[...] Just realized how much time has elapsed since dealing with you guys. That your son would have grown-up and may no longer be a part of the running of your store. Time [...]
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Feedback response - popsicle (5704)
[...] I’m kinda surprised to see such a feedback left for you and your son, James. I know what a fantastic store you guys operate. One of the better ones, with your top notch [...]
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Feedback response - Soviet (24)
[...] My Store - Feedback or My BL - Feedback
(2 months ago, Aug 10, 2019, to Help)
View Thread Feedback response - McBricks (5038)
Where do we go to respond to feedback left?
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Request help with instant checkout/shipping - Thunor (989)
[...] Thanks yes that is correct. Still can’t find a way to add “request quote” nor “request invoice”
(2 months ago, Aug 10, 2019, to Help)
View Thread Re: Request help with instant checkout/shipping - crxefx (1042)
Added one $20 dinosaur to cart, s&h is shown as 3.61 / first class. I can only assume that is your cheapest rate? I don't remember what happens after I click "agree and continue" [...]
(2 months ago, Aug 10, 2019, to Help)
View Thread Request help with instant checkout/shipping - Thunor (989)
I’ve now been able to view my checkout flow using my wife’s account. I have 4 shipping methods set up, and enabled, but only two show at checkout (the most expensive only) [...]
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: Is it possible to dismiss the notification? - Brickwilbo (1460)
[...] No. Note that users opt in to receive notifications.
(2 months ago, Aug 9, 2019, to Help)
View Thread Is it possible to dismiss the notification? - DavidsL (3)
Because I'm not parting out whole sets, but adding piece by piece from my "collection" it is annoying to see that green circle at my store each time I add a piece. Is there [...]
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: Help identifying 2 parts - hookedGrandma (163)
[...] Great! Thanks for the help.
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: Help identifying 2 parts - hookedGrandma (163)
[...] Yes thats it, thanks!
(2 months ago, Aug 9, 2019, to Help)
View Thread Re: How do I see what buyer sees? - cplonsdale (224)
Well its easy enough but no one has done it, also no employee interaction on forum for a week or two now, BL email account full not taking more messages, Are we adrift without [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - Thunor (989)
[...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: Incomplete order from BrickLinkCorp - kilimfactory (1)
[...] Hi, yes, same time, same order ID :(
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - qwertyboy (4757)
[...] The shop is closed because "Reason: Three or more Completed NSS/NRS". Technically, to get an NSS removed the shop owner needs to provide proof of shipping to BrickLink. [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: Setting up a paypal link on invoice - calsbricks (5728)
[...] Or you could follow the link on this thread (URL)
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: Setting up a paypal link on invoice - Hurt (273)
[...] Try to get familiar with paypal.me Then you can simply include a link in your invoice that for the payment (also including the amount that should be payed), something [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Setting up a paypal link on invoice - razorflan (419)
I have a buyer can't pay manualy, I need to send a paypal link also set up a link on invoices. Thanks in advance for any help
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - Teup (4137)
[...] Exactly. But that was Dan's code and it's probably rocket science to them, considering they didn't manage to prevent their own store from getting suspended [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - SylvainLS (32)
[...] An often-mentioned reason is that someone could use this possibility to manipulate the price guide. As if they couldn’t do that with a second account (connected from [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - Thunor (989)
Thanks both. I was concerned about a second account from same IP address raising a concern from “management” my son is over 18. So I’ll get him to sign on. It would be nice [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Problems with BL mailbox!!!! Mailbox full!! - Erikmax (9534)
Hi Posted a couple of messages, but I get them returned. SEEMS THAT BL HAS TO TAKE ACTION!!! 'BrickLink' (blservice@bricklink.com) The recipient's mailbox [...]
(2 months ago, Aug 8, 2019, to Help)
View Thread Re: How do I see what buyer sees? - randyipp (1293)
[...] Significant others can also setup an account (or anyone in the household 18+) and you can check with them, or temporarily borrow the account for testing.
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Help identifying 2 parts - randyf (372)
[...] (Part 2607) (Part 3176)
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Help identifying 2 parts - mmookk61 (178)
[...] The right one 3176?
(2 months ago, Aug 7, 2019, to Help)
View Thread Help identifying 2 parts - hookedGrandma (163)
Can’t seem to find these part numbers, anyone able to identify? Thank you!
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How do I see what buyer sees? - MidwestBrick (947)
[...] Have a friend sign up or parents or "do it for them" so you can check out your own store that way and try things out. My father-in-law is a member so I ask him to try [...]
(2 months ago, Aug 7, 2019, to Help)
View Thread How do I see what buyer sees? - Thunor (989)
I am concerned that not all shipping options are being shown to customers during checkout. I am using instant checkout. So how can I see what they see? On the other place, [...]
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Store Not Loading - DavidsL (3)
[...] Maybe it is linked with this problem - (URL)
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: Store Not Loading - DavidsL (3)
[...] No problem on my device. But it's from Android device and Firefox browser
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How to get NSS removed? - kkoene (186)
[...] Looks like the buyer finally removed the NSS and submitted an order cancel request. Things are right with the world again. Thanks everyone!
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How to get NSS removed? - Brickwilbo (1460)
[...] Always reply to the NSS in the applicable Problem field of the NSS. Your buyer should close the NSS. Upload proof of shipping or refund here: (URL)
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: How to get NSS removed? - tonnic (3068)
[...] I think you can send proof to Admin of the refund and they will remove the NSS. Maybe this emailaddress can be found in the problem part of the order.
(2 months ago, Aug 7, 2019, to Help)
View Thread How to get NSS removed? - kkoene (186)
Does Bricklink have a policy/procedure to remove NSS tags when you have refunded the money? I won't get into details here but does anyone monitor the cases?
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - karnka (5)
Someone from Bricklink is now going to talk to Fedex and investigate how they’re filling in the customs forms but there’s still no admission of a mistake / any responsibility [...]
(2 months ago, Aug 7, 2019, to Help)
View Thread Re: minifigs - SylvainLS (32)
[...] Its boots were removed and replaced? :D More seriously, it’s about the Season 3 of Ninjago, called “Rebooted”. LEGO changes the minifigs for each season (and then [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread minifigs - mrszerb77 (16)
What does it mean when a mini fig is listed and says rebooted?
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - Westminster (160)
I've got the same problem with 60th Anniversary set from Bricklink See my post from yesterday 'Import VAT UK' Today I've sent a second enquiry to FedEx & store@bricklink.com [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - karnka (5)
Thanks - I’ll have a look but they didn’t tell me that and it looks like a business form to me... In Help, hazz78 writes: [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: AFOL Designer Sets - Really disappointing - hazz78 (57)
I've had exactly the same issue. A webchat with an HMRC advisor suggests that you can try to apply for a partial refund using this form (URL) In Help, karnka writes: [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread AFOL Designer Sets - Really disappointing - karnka (5)
Had a long chat with Fedex about the VAT / duty on the AFOL sets and it is very clear that Bricklink have failed to fill in the customs paperwork properly. They left the cost [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - BrickZoneStore (2126)
[...] Thank you everyone. I thought so but appreciate everyone’s time. I checked all my other items from the same seller this morning and this was the only one. Obviously this [...]
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - yorbrick (689)
Yeah. Fakes of this one are on ali express. These types of hairpieces are sometimes difficult but the torso and legs should have been obvious.
(2 months ago, Aug 6, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - randyf (372)
The buyer is correct. It's a clone. In Help, BrickZoneStore writes: [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - tonnic (3068)
Hi Gary, I think your buyer might be right. I do not see the word ‘Lego’ on the stud of the torso, also not on the legs that also look different in color and slightly different [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - taxan (143)
[...] Its a fake. Check the torso you should see the LEGO logo there not a mold pipe.
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Davey Jones POC031 Help! - BrickZoneStore (2126)
Sorry, couldn't upload before. In Help, tonnic writes: [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Incomplete order from BrickLinkCorp - SylvainLS (32)
[...] Did you buy them at the same time? If not, the second one might arrive later. It appears BL sends each box separately :(
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: Dave Jones POC031 Help! - tonnic (3068)
Hi, Why don’t you show us the picture anyway? At this moment I do not have the minifig but I had a few so with a picture I, or someone else, can help you. These minifigures are [...]
(2 months ago, Aug 5, 2019, to Help)
View Thread Re: How to changes payment optioneel? - Teup (4137)
[...] Since some years, you have to ask permission from the Bricklink administration to get these options. I believe you need to have some kind of good feedback reputation [...]
(2 months ago, Aug 5, 2019, to Help)

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