Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Teup  | | Posted: | Oct 5, 2018 09:45 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 72 times | | Topic: | Suggestions | |
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| So, you are saying it is difficult. We're talking about sellers here, people
who decide that they can handle selling Lego. Not every person who signs up on
Bricklink has to understand how to set up shipping methods. But I think it is
only fair that for the small portion of those members who really are serious
enough to get into selling, it should be expected of them that they're able
to handle it. If they're not, they should either ask for help or just use
some other way to sell Lego that they do understand (In fact, I think setting
things up at Brickowl is easier than at BL.)
In Suggestions, tEoS writes:
| | I grow tired of reading the old "it's not rocket science" argument, as if
it somehow substantiates a person's claim.
| | And I think on the seller's side of the interface, it should also warn that
not all weight/volume/value/country combinations are covered. I think it's
the sellers responsibility to make sure that they have it all covered, it's
not rocket science. But it is true it takes some concentration and staring at
the screen to make sure everything is OK, so an algorythm that checks if there
are no holes sounds like exactly the type of thing we have computers for.
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| Author: | LearnedBrick | | Posted: | Oct 5, 2018 08:04 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 82 times | | Topic: | Suggestions | |
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| In Suggestions, npl writes:
| | Twice today I spent time making LARGE orders (two different vendors) for about
$30 or so USD+. The first had a shipping box size restriction I didn't see
until I was checking out and the seller did not respond to a query for a 'bypass'
in time to be useful. I bought what I wanted on Amazon instead. It will be
here day after tomorrow! Just now I put together another order of over 150 items,
spent 20 min, only to learn it had a ^%#^*^ LOT average of a dollar, and again,
I was required to ask for a bypass. Screw that. I don't have the time for
this nit-noid nonsense. So here's the suggestion: Price your stuff for
what you want and either make the restriction clear on the main page or can the
restrictions. As for me, I'm head for e-bay where I am sure I can get what
I want and where any restrictions are clear.
|
Sorry to hear that. Certain stores have their reasons for their restrictions
and terms, and your frustration and anger are valid but hopefully short-lived.
We have just one rule: Spend a dollar.
Spend a dollar, and I'll figure out the rest.
I hope you find a store that meets your needs.
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| Author: | tEoS | | Posted: | Oct 5, 2018 07:59 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 67 times | | Topic: | Suggestions | |
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| I grow tired of reading the old "it's not rocket science" argument, as if
it somehow substantiates a person's claim.
| | And I think on the seller's side of the interface, it should also warn that
not all weight/volume/value/country combinations are covered. I think it's
the sellers responsibility to make sure that they have it all covered, it's
not rocket science. But it is true it takes some concentration and staring at
the screen to make sure everything is OK, so an algorythm that checks if there
are no holes sounds like exactly the type of thing we have computers for.
|
|
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| Author: | Abels_Bricks | | Posted: | Oct 5, 2018 07:42 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In Suggestions, yorbrick writes:
| | In Suggestions, tEoS writes:
| | Instant checkout isn't so simple. You can think you have all bases covered,
but later discover something that prevents a buyer from ordering.
In addition, we have no way to test our setup or see a buyer's cart to troubleshoot
an issue.
I use instant checkout, though I would never recommend, as I'm certain to
have lost orders because of it not functioning quite right.
|
This is where IC could be improved. The current postage cost could be displayed
when in the store and get updated after each addition, and flagged up if an item
is included that stops the IC working. This is pretty much how it works on BO
- it is great to see if adding one part increases the postage costs, you can
then decide whether the real cost for that part is worth it.
|
And I think on the seller's side of the interface, it should also warn that
not all weight/volume/value/country combinations are covered. I think it's
the sellers responsibility to make sure that they have it all covered, it's
not rocket science. But it is true it takes some concentration and staring at
the screen to make sure everything is OK, so an algorythm that checks if there
are no holes sounds like exactly the type of thing we have computers for.
|
The best thing that Bricklink could do and I am amazed that BL has not done this.
A sandbox for sellers to test postage options.
This would allow us all to check out settings and tweak them to make sure they
are correct for the way we want to sell.
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| Author: | Teup | | Posted: | Oct 5, 2018 07:09 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 72 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | In Suggestions, tEoS writes:
| | Instant checkout isn't so simple. You can think you have all bases covered,
but later discover something that prevents a buyer from ordering.
In addition, we have no way to test our setup or see a buyer's cart to troubleshoot
an issue.
I use instant checkout, though I would never recommend, as I'm certain to
have lost orders because of it not functioning quite right.
|
This is where IC could be improved. The current postage cost could be displayed
when in the store and get updated after each addition, and flagged up if an item
is included that stops the IC working. This is pretty much how it works on BO
- it is great to see if adding one part increases the postage costs, you can
then decide whether the real cost for that part is worth it.
|
And I think on the seller's side of the interface, it should also warn that
not all weight/volume/value/country combinations are covered. I think it's
the sellers responsibility to make sure that they have it all covered, it's
not rocket science. But it is true it takes some concentration and staring at
the screen to make sure everything is OK, so an algorythm that checks if there
are no holes sounds like exactly the type of thing we have computers for.
|
|
| Author: | yorbrick | | Posted: | Oct 5, 2018 06:27 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 93 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | Instant checkout isn't so simple. You can think you have all bases covered,
but later discover something that prevents a buyer from ordering.
In addition, we have no way to test our setup or see a buyer's cart to troubleshoot
an issue.
I use instant checkout, though I would never recommend, as I'm certain to
have lost orders because of it not functioning quite right.
|
This is where IC could be improved. The current postage cost could be displayed
when in the store and get updated after each addition, and flagged up if an item
is included that stops the IC working. This is pretty much how it works on BO
- it is great to see if adding one part increases the postage costs, you can
then decide whether the real cost for that part is worth it.
|
|
| Author: | tEoS | | Posted: | Oct 5, 2018 06:08 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 93 times | | Topic: | Suggestions | |
|
| Instant checkout isn't so simple. You can think you have all bases covered,
but later discover something that prevents a buyer from ordering.
In addition, we have no way to test our setup or see a buyer's cart to troubleshoot
an issue.
I use instant checkout, though I would never recommend, as I'm certain to
have lost orders because of it not functioning quite right.
| | A size restriction sounds ridiculous, I never saw that... How can a buyer possibly
anticipate this? There's no way of knowing how big your order is going to
be, nor is it the job of the buyer to be a mathematician even if it was. I think
sellers should have shipping methods ready for all sizes.
But sounds like the lot average problem could actually be fixed by Bricklink
itself. If they flag stores who use it properly, it will solve this frustration
instantly for every store that uses it. And is this lot average indicated in
the listings, in the same way that minimum order is? I really think it should
be.
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| Author: | yorbrick | | Posted: | Oct 5, 2018 06:01 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 64 times | | Topic: | Suggestions | |
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| In Suggestions, Bricks_NW_UK writes:
| | As a seller your terms should be clear and transparent. I don't get this
"lot" charge business to be honest. I sometimes think it is a case of sellers
offering silly discounts and recouping their money through these fees. it could
also be a way of avoiding BL fees!
For our part, we charge Royal Mail rates plus a nominal amount to cover packaging
& printing cost, and don't have any minimum order sizes.
It is all about transparency and honesty!
|
Lot minimums are there to ensure that sellers can offer good prices, but not
be picking orders consisting of 100s of lots, each of a single 1p part. Now sellers
can easily input lot minimums, and these are shown to buyers, so any extra lot-related
fees not declared this way should be banned.
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| Author: | yorbrick | | Posted: | Oct 5, 2018 05:58 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 58 times | | Topic: | Suggestions | |
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| | | Just now I put together another order of over 150 items,
spent 20 min, only to learn it had a ^%#^*^ LOT average of a dollar, and again,
I was required to ask for a bypass. Screw that. I don't have the time for
this nit-noid nonsense. So here's the suggestion: Price your stuff for
what you want and either make the restriction clear on the main page or can the
restrictions.
|
Did you not look at the top of the screen by the cart when you were in the store?
It should identify the minimum buy and the lot average price needed to check
out. BL has made changes so that these restrictions are made clear.
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| Author: | Bricks_NW_UK | | Posted: | Oct 5, 2018 05:46 | | Subject: | Re: Restrictions kill sales! I'm outta here! | | Viewed: | 69 times | | Topic: | Suggestions | |
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| As a seller your terms should be clear and transparent. I don't get this
"lot" charge business to be honest. I sometimes think it is a case of sellers
offering silly discounts and recouping their money through these fees. it could
also be a way of avoiding BL fees!
For our part, we charge Royal Mail rates plus a nominal amount to cover packaging
& printing cost, and don't have any minimum order sizes.
It is all about transparency and honesty!
|
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