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 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Feb 28, 2018 19:50
 Subject: Re: Getting Frustrated Now With Bricklink
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 Topic: General
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crazylegoman (1092)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hoosier Daddy
In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

I have no idea what you mean by that. The inventories in the catalog are submitted
by users, and they're generally inventoried using new sets, not used.

David
 Author: legoman77 View Messages Posted By legoman77
 Posted: Feb 28, 2018 19:43
 Subject: Re: Getting Frustrated Now With Bricklink
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 Topic: Problem
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece

Good post.
Do not expect BL to answer. When Jennifer first announced that BL would answer
ALL questions and concerns before implementation. They never have. I just do
not understand whey they would say things that are not true.
I have been here for a very long time and have sold almost $500K in Lego, mostly
here and a lot on ebay and many from my posting on Lugnet. This site is not
what it used to be. At one time the site took the feelings and suggestions from
their members. They actually answered questions and more importantly, listened
to the members. That is no longer the case. Perhaps silence should be replaced
with give and take, and that just might help the site grow in a more positive
manner. It is really sad what has become of Dan's dream.
John P
Just a question; how much money can a site make off of this paypal change?
John P
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Feb 28, 2018 19:40
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 79 times
 Topic: Problem
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qwertyboy (7864)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Problem, StormChaser writes:
  In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

What specific problems are you having with inventories and what suggestions do
you have for improvement?

Not wanting to put words in OP’s mouth - to me it sounds like he is not having
issues with set inventories, but more with uploading used parts from a bulk lot
(so to put used parts in your inventory). That process, if only using BL-provided
tools, is painful. If it weren’t for BrickStock, I am sure our shop would not
flourish like it does right now.

Niek.
 Author: nectara View Messages Posted By nectara
 Posted: Feb 28, 2018 19:32
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 78 times
 Topic: Problem
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nectara (6580)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: LondonBricks
In Problem, Icetrent writes:
  I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.
I have sent an email to IT and still no answer.




In Problem, nectara writes:
  In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara


Don't understand me wrong but on my side I need 5 seconds to leave a feedback
Regards
Nectara
 Author: Icetrent View Messages Posted By Icetrent
 Posted: Feb 28, 2018 18:54
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 110 times
 Topic: Problem
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Icetrent (1708)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 8, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mr. Good Deal
I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.
I have sent an email to IT and still no answer.




In Problem, nectara writes:
  In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
 Author: nectara View Messages Posted By nectara
 Posted: Feb 28, 2018 14:53
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 126 times
 Topic: Problem
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nectara (6580)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: LondonBricks
In Problem, CheshireBricKs writes:
  I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?

Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.

Your site has duplicated lots on numerous occasions, this is not acceptable.

Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.

Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.

Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.

Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.

I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.

I'm aware there's trolls on here so please keep your witty comments to
yourself.

Thanks
Reece


Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Feb 28, 2018 14:43
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 119 times
 Topic: Problem
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StormChaser (569)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Penultimate Harbinger
In Problem, CheshireBricKs writes:
  Your ability to inventory used Lego is appalling.

What specific problems are you having with inventories and what suggestions do
you have for improvement?
 Author: chetzler View Messages Posted By chetzler
 Posted: Feb 28, 2018 14:06
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 141 times
 Topic: Problem
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chetzler (2323)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 12, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lost Boys' Brick Shop
In Problem, WhiteHorseMatt writes:
  In Suggestions, CheshireBricKs writes:
  
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

  Reece

I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?

I just listed 25 vintage sets on BrickOwl yesterday. I have a few other small
lots there but haven't haven't had a sale yet even with with my 800 feedback
boost (not really surprising, I guess, owing to my dearth of inventory). My
difficulty is deciding if/when to synch my inventory between both platforms.
I know there is software that will do this, but I just haven't had the time
required to sit down and learn it.

BrickOwl currently only accepts BrickStore and BrickOwl formats for inventory
uploads. I think if Lawrence developed an upload template that would accept
a BrickLink file format, he might see a surge in new sellers.
 Author: bb680938 View Messages Posted By bb680938
 Posted: Feb 28, 2018 13:42
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 132 times
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bb680938 (1636)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 13, 2016 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Cheshire Bricks
No Longer Registered
Hmm, possibly.

One thing that is happening though; I've had Bricklink customers buy from
me but on BrickOwl in recent weeks. It's not just a few either, it's
many.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Feb 28, 2018 13:36
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 149 times
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, CheshireBricKs writes:
  
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

  Reece

I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?

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