| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Icetrent  | | Posted: | Feb 28, 2018 18:54 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 110 times | | Topic: | Problem | |
|
| I had never heard of Brick Owl until I started reading this forum.
I have logged on and it is actually not a bad website.
If the people here don't fix this website soon I think I will be packing
up shop here and head over there too.
This website so slow and frustrating to work with.
It took me over 15 mins. to leave feedback for 10 customers today. This is a
1 min task at most. I am so sick of this.
I have sent an email to IT and still no answer.
In Problem, nectara writes:
| | In Problem, CheshireBricKs writes:
| | I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?
Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.
Your site has duplicated lots on numerous occasions, this is not acceptable.
Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.
Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.
Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.
Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.
I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.
I'm aware there's trolls on here so please keep your witty comments to
yourself.
Thanks
Reece
|
Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
|
|
 |
| Author: | nectara | | Posted: | Feb 28, 2018 14:53 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 126 times | | Topic: | Problem | |
|
| In Problem, CheshireBricKs writes:
| | I'm starting to get really frustrated now with Bricklink. Maybe you'll
reply?
Is the quote function broken? I had a quote come in 5 days ago and I had no notification
or anything regarding it. I only knew because the buyer messaged me last night.
This is not acceptable.
Your site has duplicated lots on numerous occasions, this is not acceptable.
Also on numerous occasions I've had customers tell me that they cannot checkout
after ironing out potential issues I have found out it's the site, not me.
I've lost money to this and again, this is not acceptable.
Most things you post are vague from every angle and you sit in the shadows whilst
everyone is up in question. Regardless of if the feedback is good or bad you
still push out the garbage updates anyway. This is not acceptable.
Your site is very slow at times and it's getting more and more frustrating
when trying to work. All of a sudden the site will grind to a standstill. This
is not acceptable.
Your ability to inventory used Lego is appalling. Why not work on this rather
than Brickarms? that's right. Money. If it won't make you money then
you won't bother. This is not acceptable.
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.
I'm just frustrated and the quote issue lastnight was the tipping point for
me. Fix your site.
I'm aware there's trolls on here so please keep your witty comments to
yourself.
Thanks
Reece
|
Hi
I don't want to say Bricklink is a high tech online selling platform quite
the oposite
I don't want to say Bricklink is working flawless
Nothing is perfect in this world
You know this I know this.
Why you don't simply accept that here on Bricklink is exactly like in the
real world.
Stock loss? Never think about it? Every commercial company have a calculated
stock loss.
How big is your's?
You complain about a lost Quote...
What's about Bricklink going offline for a week because of a server problem?
What's about Brickling losing their database? Must have backup?
Maybe they lost their backup together with the actual database? In a fire?
There are so many possibility that something will go wrong that I have no time
to think about?
Just try to overcome?
Drink one beer?
Regards
Nectara
|
|
| Author: | StormChaser | | Posted: | Feb 28, 2018 14:43 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 119 times | | Topic: | Problem | |
|
| In Problem, CheshireBricKs writes:
| | Your ability to inventory used Lego is appalling.
|
What specific problems are you having with inventories and what suggestions do
you have for improvement?
|
|
| Author: | chetzler | | Posted: | Feb 28, 2018 14:06 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 141 times | | Topic: | Problem | |
|
| In Problem, WhiteHorseMatt writes:
| | In Suggestions, CheshireBricKs writes:
| |
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.
|
I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?
|
I just listed 25 vintage sets on BrickOwl yesterday. I have a few other small
lots there but haven't haven't had a sale yet even with with my 800 feedback
boost (not really surprising, I guess, owing to my dearth of inventory). My
difficulty is deciding if/when to synch my inventory between both platforms.
I know there is software that will do this, but I just haven't had the time
required to sit down and learn it.
BrickOwl currently only accepts BrickStore and BrickOwl formats for inventory
uploads. I think if Lawrence developed an upload template that would accept
a BrickLink file format, he might see a surge in new sellers.
|
|
| Author: | bb680938 | | Posted: | Feb 28, 2018 13:42 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 132 times | | Topic: | Problem | |
|
| Hmm, possibly.
One thing that is happening though; I've had Bricklink customers buy from
me but on BrickOwl in recent weeks. It's not just a few either, it's
many.
|
|
| Author: | WhiteHorseMatt | | Posted: | Feb 28, 2018 13:36 | | Subject: | Re: Getting Frustrated Now With Bricklink | | Viewed: | 149 times | | Topic: | Problem | |
|
| In Suggestions, CheshireBricKs writes:
| |
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.
|
I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?
|
|
| Author: | calsbricks | | Posted: | Feb 10, 2018 04:54 | | Subject: | Re: Please bring Order Download up to date | | Viewed: | 28 times | | Topic: | Problem | |
|
| In Problem, Minifigforlife writes:
| | Agreed. Make this a suggestion post and I will vote yes.
|
Done
Now let's see what happens.
|
| Author: | minithings4life | | Posted: | Feb 10, 2018 04:40 | | Subject: | Re: Please bring Order Download up to date | | Viewed: | 31 times | | Topic: | Problem | |
|
| | Agreed. Make this a suggestion post and I will vote yes. |
|
| Author: | SylvainLS | | Posted: | Jan 22, 2018 10:06 | | Subject: | Re: AJAX error while searching for stores | | Viewed: | 71 times | | Topic: | General | |
|
| In General, xenocryst writes:
| | […]
| | The Classic Wanted View By Shop still works.
|
You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.
|
(Just in case: You get Classic “By Shop” by clicking “Classic” then “By Shop”
on the menu bar in the WL page.)
It shows the list of stores ordered by the number of lots or items they have.
That’s exactly what you get on the (new) “Buy” page just after loading it (when
it works  ).
What Classic doesn’t have:
1. no Auto-Select, no Easy-Buy,
2. no way to select items to look for, it’s whole WLs or nothing,
3. no way to quickly see exactly what items each store has without opening the
store,
4. no way to select a store / preselect items to buy (thus removing the items
from the list of items to look for and updating the list of stores),
5. and undoubtedly other things I don’t remember right now.
Well, at least, you still have a list of stores with items in your WL….
|
|
| Author: | Brickwilbo | | Posted: | Jan 22, 2018 10:04 | | Subject: | Re: AJAX error while searching for stores | | Viewed: | 29 times | | Topic: | General | |
|
| In General, xenocryst writes:
| | In General, Brickwilbo writes:
| | In Suggestions, a213jf writes:
| | I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!
|
The Classic Wanted View By Shop still works.
|
You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.
|
The Classic view does exactly the same as the New view.
For many it can be helpful enough to know about the existence of the Classic
view.
|
|
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