BrickLink Discussion Forum

In Suggestions, yorbrick writes:

The "buy wanted lists" feature currently suggests stores that have stop listed
the buyer if the other criteria the buyer uses are all met. This seems pointless.
Why does BL suggest a store that refuses to sell to the customer?

Of course, once I go to the store and find out I am stoplisted, I can least favourite
the store and then exclude least favourited stores from the wants list calculation,
but surely it should automatically exclude stores that refuse to sell to me (just
as I can exclude stores that will not ship to me).

Check the checkbox Exclude stores that stoplisted me
https://www.bricklink.com/searchSettings.asp?viewFrom=P

Author:

Brickwilbo

Posted:

Feb 10, 2018 22:18

Subject:

Re: Damage Tick Box

Viewed:

21 times

Topic:

In Suggestions, CanadaFirst writes:

Yes of course we do comment our parts (go see our store) but when customers pass
through a wanted list and ask to see parts available from a store the damaged
parts are not identified before you procees to cart and payment and you have
to verify every items one by one. When you search for a set, you can request
to avoid incomplete sets. What we suggest is the same system that will give customers
the opportunity to skip the parts listed as damaged.

It's possible to search and see only New or Used:
https://www.bricklink.com/searchSettings.asp?viewFrom=P

In the same time, the damaged parts will stop having impact on average price of good used parts.
Incomplete sets doesn't affect the average price of sets.

It's possible to de-select the average price:
https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P

Author:

Brickwilbo

Posted:

Feb 10, 2018 21:57

Subject:

Re: Damage Tick Box

Viewed:

38 times

Topic:

In Suggestions, CanadaFirst writes:

Hi, we would like you to add a damage tick box under the used condition that
would work like incomplete set tick box. That would avoid that customers buy
damaged parts without knowing it and will level up the average price to what
is should be.

If buyers weren't aware of damage, the part wasn't correctly listed:

Used Parts - Parts which have been previously used and are presumably still
in good, usable condition.
If the parts do show excessive wear, discoloration, excessive scratches, other
marks,etc. this should be noted in the *Comments* field.
https://www.bricklink.com/help.asp?helpID=102

Author:

Brickwilbo

Posted:

Feb 10, 2018 18:39

Subject:

Re: Payment other than paypall

Viewed:

32 times

Topic:

In Suggestions, wayneb3802 writes:

Please make payment by credit card available so those of us that cant figure
out your payment method can make purchases.

You can use a creditcard when using Paypal.

Author:

Brickwilbo

Posted:

Feb 10, 2018 10:23

Subject:

Re: Invoice only by email?

Viewed:

20 times

Topic:

In Suggestions, RoeckieTM writes:

Hi, I'm not sure if it's actually a suggestion. It might be already in
place, but I'm just missing it?

I'm unsure if I can see my invoices (both for orders I have placed as for
orders I have sold) in BL. For all I know, they only get sent by email. Which
is kind of annoying, since I have to switch back & forth between the website
and my mailbox to complete orders. E.g. for searching out the IBAN number that
was in the invoice.

Not only that, but sometimes a buyer requests another sending method, which will
alter the price. It would be very useful to have kind of a version history on
the invoices of a single order.

In general, I believe email is fine for notifications, but all data should be
inside BL, including the generated invoices.

If it isn't: it would be very useful to store the invoices.
If it is: can someone tell me where to find them?

Thanks all!
Henri

Invoices for Placed orders are always sent to My Messages.

Here are your sent invoices
https://www.bricklink.com/myMsg.asp?a=o&v=7

Author:

Brickwilbo

Posted:

Feb 3, 2018 07:28

Subject:

Re: Admin: complete Store verification process

Viewed:

55 times

Topic:

In Suggestions, Brickwilbo writes:

Admin please complete the Store verification procedure completely and confirm
to the new sellers.

Daily new sellers complain about the lack of communication of BrickLink customer
service.
In the forum they read it's normal the Verification process takes about 6
weeks.

Many discover they CAN be accessed via the bypass password.
They're not open regularly because Bricklink didn't apply all settings
correctly in the Verification process.

This long and incompleted process is hurting Bricklinks reputation and business,
because the items in these stores don't come up in searches.
We want scammers stopped not a discouraging process for normal people.

Admin,
Please complete every setting of the process and confirm once the process is
completed to these new sellers.

Thank you.

Bump.

Dear Admin,

Please communicate with the many new sellers waiting for months to become verified
and clarify how long their New Store Verification process is going to take.

The silence has become painfull and is hurting Bricklinks reputation.

Author:

Brickwilbo

Posted:

Jan 25, 2018 00:49

Subject:

Re: Display seller rating a la eBay or Amazon

Viewed:

39 times

Topic:

In Suggestions, undetected writes:

TL;DR: Please display the seller's positive/negative feedback ratio next
to the store name, instead of a flat feedback count.

----

(My other post goes into too much detail, so I'm pulling out my actual suggestion
into another post.)

I recently purchased from a seller who is now suspended. It turns out, there
were warning signs buried in his feedback about three or four pages back, but
most of his feedback was positive.

I realized after this experience that there is no indication about the seller's
positive or negative ratings, like there is on eBay or Amazon.

There is a number which can indicate the feedback count, but this is not helpful.

If instead of a flat number, it indicates the amount of positive/negative feedback,
I would have dug deeper into the seller's feedback. At least I would have
known that this seller was a risk, and there was a 1 in 50 chance he'll take
3 weeks before he ships.

You can click on the words neutral and negative to view only the neutrals or
negatives.
There's already a feedback percentage shown.

Author:

Brickwilbo

Posted:

Jan 24, 2018 10:02

Subject:

Re: Pending item removal on order page?!

Viewed:

18 times

Topic:

In Suggestions, fors writes:

Sorry if this has been brought up already or if I have missed something.

I (seller) currently have an order with pending item removal requests that I
have made to the order. There is no indication of this in either the "Order Received"
list or in the individual order page. Because of this it is easy to miss and
invoice with the items still remaining in the order.

Cheers,

/Patrick

The buyer received a Message and an email about the order, regardless the settings.

Author:

Brickwilbo

Posted:

Jan 24, 2018 02:31

Subject:

Re: Classic Wanted List Unavailable on June 5th

Viewed:

46 times

Topic:

In Administrative, shawnxyz writes:

Is there a way to delete a wanted list using the new interface? I have some
I'm "done" with, but I don't see a way to delete the whole list.

In the pop up window click the list, scroll down and click on delete.

Author:

Brickwilbo

Posted:

Jan 22, 2018 10:04

Subject:

Re: AJAX error while searching for stores

Viewed:

28 times

Topic:

General

In General, xenocryst writes:

In General, Brickwilbo writes:

In Suggestions, a213jf writes:

I am unable to place or search for any stores with my WANTED list. Everytime
I try to search for stores from my wanted list, I get an "AJAX error while searching
for stores. Check you local network." I am sure you have been getting several
complaints, this has been going on for nearly 24 hrs now for me. Looking forward
to a quick fix!

The Classic Wanted View By Shop still works.

You keep saying this in all the threads, and maybe I’m just dense, but Classic
is so inscrutable to me that it may as well also be broken.

The Classic view does exactly the same as the New view.
For many it can be helpful enough to know about the existence of the Classic
view.

Author:

Brickwilbo

Posted:

Jan 22, 2018 07:31

Subject:

Re: AJAX error while searching for stores

Viewed:

121 times

Topic:

General

In Suggestions, a213jf writes:

The Classic Wanted View By Shop still works.

Author:

Brickwilbo

Posted:

Jan 15, 2018 04:31

Subject:

Re: Weight/cart restrictions suggestion

Viewed:

21 times

Topic:

In Suggestions, cjbenson writes:

I can understand the need to have a bypass password for some orders BUT I can
see it only being useful if the store(s) in question are using instant checkout.

Why not turn off the need for a bypass password for any stores that are not using
instant checkout since they are going to need to manually send an invoice/calculate
shipping anyways. It would help reduce the restriction errors buy quite a bit
and help sellers by not making them wonder why their sales have dropped off suddenly.

I thought the restriction errors are only occurring in stores with instant checkout
and/or instant invoice enabled.

Author:

Brickwilbo

Posted:

Jan 3, 2018 00:54

Subject:

Re: wanted list

Viewed:

35 times

Topic:

In Suggestions, esprob writes:

allow options for purchased items in wanted list to be removed.

You can use the various options on the Want tab.

Author:

Brickwilbo

Posted:

Dec 29, 2017 06:41

Subject:

Re: repair "Hide Items if Have Qty is ≥ Want Qty"

Viewed:

26 times

Topic:

In Suggestions, Matjes writes:

There is a button reading "Hide Items if Have Qty is ≥ Want Qty" in the wanted
list filtering, but I cannot get this to work. When I tick it and click "Apply"
nothing appears to happen and the button unticks itself.

I used to move all the part with Have Qty = Want Qty to a new wanted list 'Project
purchased' to get a wanted list with only lots of missing parts. Nevertheless
this seems to be a bug. The Checkbox seems to do nothing. It would be really
useful to see those parts missing for a specific project without destroying its
wanted list.

If it's a bug report it at the technical helpdesk here: https://www.bricklink.com/helpDesk.asp?helpDeskID=114

Author:

Brickwilbo

Posted:

Dec 23, 2017 14:17

Subject:

Re: Login problems on ipad

Viewed:

22 times

Topic:

In Suggestions, drclarkjr writes:

I have a new iPad Pro 10.5” running iOS 11.2.1. I just tried to log in for the
first time (on this device) and could not because the login window kept disappearing
when I tried to enter my password. I was in landscape orientation and the keyboard
was in the way, and when I tried to scroll the page up so I could type in the
password box, the login window would close. I finally made it work by rotating
the iPad to portrait orientation.

That scroll attempt also caused other screwups, like the cursor and entered text
not showing up in the data entry box, but below it.

Vote here against a wandering login pop-up window:
https://www.bricklink.com/message.asp?ID=1042595

Author:

Brickwilbo

Posted:

Dec 18, 2017 13:12

Subject:

Re: 'blservice@bricklink.com' as the sending addr

Viewed:

32 times

Topic:

In Suggestions, kwmcmillan writes:

When I receive messages from members that have been generated via the Contact
Form, my instinct is to hit the 'reply' button and then proceed providing
a response to whatever question has been posed. THis is the way every other email
or messaging system I have ever encountered works.

But doing so yields an unpleasant surprise: my response is sent to a black hole
instead of the actual sending party.

I (now) know that the member address can be found in the body of the email, but
two things:

1 - Would I ever really want to reply to 'blservice@bricklink.com'? (No)

2 - Replying on a mobile device where copying text segments (the email address)
isn't very easy makes this situation worse

I can't think of any good reason that the sending member's address ISN'T
the one provided upon receipt and would respectfully suggest that it be changed.

k.

Receiving Bricklink messages by email is an extra service and not intended to
be the standard communication method.
Advised and preferred is to use the Bricklink messaging system to contact other
members instead of email.
Messages related to orders will be attached to the order.
All other messages are available for Admin to view, if necessary.

Author:

Brickwilbo

Posted:

Dec 13, 2017 10:53

Subject:

Re: Cart jump & update search options

Viewed:

21 times

Topic:

In Suggestions, kimymhat writes:

Hi BrickLink. Id like to make suggestions. BrickLink should enable cart jump(
as in viewing each cart from different store without having to return to home
screen),Or is there anyway to change my current settings?

https://www.bricklink.com/storeCartList.asp

I wish BL should add up search option for S&H (stores that states total S&H/flat
without us asking the seller) and stores on sale. So that its easier for budget
planning.

And Other than that, you guys are awesome! I love BrickLink. Ill keep coming
back i promise!

Kimy mhat
LUG Brunei

Author:

Brickwilbo

Posted:

Dec 13, 2017 09:46

Subject:

Re: Different minimum purchase for international

Viewed:

41 times

Topic:

In Suggestions, relhak writes:

Could we *please* be allowed a different minimum purchase setting for international
orders? Maybe even different lot limits

You can with the new instant checkout shipping settings.

I don't mind small orders ($2+) in the USA, but international orders are
such a pain that I dread anything under $40. Now the customs forms are a minor
hassle, but buyers often don't understand English well, are annoyed at me
over the sky-high USPS rates (as if I can change them), and if I make a mistake
and have to ship a missing part, it costs a fortune.

I don't want to shut off international sales altogether because international
resellers place orders I love. But orders where the postage costs more than
the parts just aren't worth it.

Author:

Brickwilbo

Posted:

Dec 11, 2017 17:59

Subject:

Re: NEW OPTION

Viewed:

45 times

Topic:

In Suggestions, skikyssing writes:

Hi,
I really would like you to think about a new option.
I really need to know how much what are the parts I sell the most.
Can it be possible for you to make an option who is telling us the count of each
parts we are selling?
I really need to know what are my most popular parts, minifigs, sets...
Thank you

Download your orders in xml and sort in excel.

Author:

Brickwilbo

Posted:

Dec 10, 2017 04:32

Subject:

Re: Admin: complete Store verification process

Viewed:

68 times

Topic:

In Suggestions, Brickwilbo writes:

Here's the link to the New Store Verification process help page: https://www.bricklink.com/help.asp?helpID=2440

Here's where to enter the bypass password to unlock the store.
All you're store settings have to be completed.

Author:

Brickwilbo

Posted:

Dec 10, 2017 04:12

Subject:

Re: Admin: complete Store verification process

Viewed:

67 times

Topic:

In Suggestions, mandr writes:

In Suggestions, chadrobb4 writes:

This topic was very helpful, seeing that other people are going through the same
issues. I'm still waiting for the Bricklink admins to approve my New Seller
Verification. I have the 5 positive feedbacks and have been a user for over 100
days but for some reason I haven't been approved to open my Bricklink store.
I've sent the request via email to get approved, but I have not heard back
and it's been a week already. I'll probably give it one more week, and
if I'm not approved I'll look into other Brick/Lego websites. Thanks.

chadrobb, you don't seem to have any payment methods. I believe new sellers
might have to offer PayPal (onsite), but I can't find where this is documented.
In any case, you need to offer some payment methods. And as per the opening
post, it appears to take maybe 6 weeks from the time you submit your email for
approval.

Here is the help page: https://www.bricklink.com/help.asp?helpID=2440

Author:

Brickwilbo

Posted:

Dec 9, 2017 04:55

Subject:

Admin: complete Store verification process

Viewed:

233 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

Brickwilbo

Posted:

Dec 4, 2017 10:29

Subject:

Re: Include tracking number in shipment email.

Viewed:

35 times

Topic:

In Suggestions, R1nc3W1nd writes:

Many retailers include a tracking code/link in their 'order has shipped'
emails. Can Bricklink do the same?

Each individual seller can add a macro tag to the drive thru message.

Check the top part of order details page if a tracking number is entered it's
shown.

Author:

Brickwilbo

Posted:

Nov 28, 2017 14:58

Subject:

Re: Force sellers to ship in boxes

Viewed:

65 times

Topic:

Contact the seller about your issue instead of bringing Bricklink on ridiculous
ideas.

I would have to close my shop because the order values I ship will not be worth
the postage.

I ship 99% of my orders in taped/bubble wrapped envelopes or bubble mailers so
I don't see why you wouldn't contact the seller.

In Suggestions, chetzler writes:

I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW

59349 Panel 1 x 6 x 5
Parts: Panel

from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.

Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.

If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.

I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.

(yes, I'm making a point but I'm not making up my experience or my store
practices)

Author:

Brickwilbo

Posted:

Nov 19, 2017 04:58

Subject:

Re: Mass Feedback Post - UX improvement

Viewed:

29 times

Topic: