BrickLink Discussion Forum

In Suggestions, thijss26 writes:

Hay Guys,

New to bricklink just noticed that you can't setup a different postal/shipping
adress then billing address.
Would be handy there's a lot of people living in different countries then
born.
Sometimes it would be easier and cheaper to send package to Motherland.
Regards

At checkout you can enter a different ship to address.

Author:

Brickwilbo

Posted:

Oct 28, 2017 10:34

Subject:

Re: search sellers

Viewed:

27 times

Topic:

In Suggestions, jdiritto writes:

I've only used site for a week (with two toddlers screaming I want that one
the whole time) so this may be an option somewhere but it would be great if there
is a way to search for local sellers by zip code

Not possible, also for privacy reasons.

Author:

Brickwilbo

Posted:

Oct 21, 2017 17:33

Subject:

Re: Restore non-Order# BrickLink messages

Viewed:

27 times

Topic:

In Suggestions, matejo writes:

Hi,

With the exception of one message (October 13) without the standard subject "Regarding
BrickLink Order #_______", all of my Inbox and Outbox non-Order# messages over
the last few months have been removed.

I did not delete these messages, and as a matter of routine do not delete any
BrickLink messages, since they're eventually cleared out after six months
or so. Recent messages are important, because they provide a record of shipping
quotes and other communications with potential buyers.

Please restore them, Matthew

Don't know what you didn't do, but I've no messages missing.

Author:

Brickwilbo

Posted:

Oct 21, 2017 17:28

Subject:

Re: Clearing should be the same as Paid

Viewed:

36 times

Topic:

In Suggestions, DEREKFST writes:

I have just had an instance where a buyer has placed an order in my store and
paid with an echeque. I had set the status to clearing whilst the echeque cleared
and the buyer has
gone and placed another order which instead of creating a new order has been
added as an addition to the old one. This is making things messy.

My suggestion is that any order set to clearing should have the same status as
paid or packed and not allow any additions but create a new order.

Why didn't you set the order status to packed after you set the payment status
to clearing?

Author:

Brickwilbo

Posted:

Oct 13, 2017 18:51

Subject:

Re: User count Active vs. Inactive

Viewed:

43 times

Topic:

In Suggestions, Cyndis_Bricks writes:

Hello all. I have been going through the Members - Feedback ratings list, going
on page 21,158 to find information on something that I have been wondering about.
Well in doing this I have seen thousands of users that don't seem to be
"active" users. So I am thinking the 731,476 registered users is somewhat irrelevant.
Many are a once and done, sort of user.

I would like to suggest, that leaving the registered user count intact, but add
the count of "Active" users. Have BL not count the inactive users after say
6 months or 1 year, of actual log in date. This would give us all a better idea
of how many actual users are using BL. This could work just as the purge orders
after 6 months. This would still allow a user to log in after being put into
not active, and then would be in the active number for the 6 months or year.

What say you?

Dave

Sorry, implementing would be a waste of time and resources.
It would be disappointing to know how few really 'active' members BL
has.
There used to be a site visitor counter below on each page.

Author:

Brickwilbo

Posted:

Oct 7, 2017 01:23

Subject:

Re: Reduce Store Verification Time

Viewed:

43 times

Topic:

In Suggestions, MarieA writes:

In Suggestions, redimension writes:

Team,

I have been waiting to open my store for over a month. I am more than ready to
start selling. Do you need help in this department? Volunteers to assist in matters
like this?

Cheers!

The process takes approx. two weeks after you complete the necessary steps. You
only completed at least two of those steps two days ago. You've been waiting
a month only because you didn't thoroughly read the information. I agree
the process could be simpler, but the information is there and simply needs to
be given the appropriate attention.

A better suggestion might be for BL to create an unambiguous list of things a
new store needs to do, with green ticks generated automatically against each
item as they're completed, with a "submit for review" button only available
after all other steps have been ticked off.

Agreed. All the information is there.
We've three people not understanding which settings to use.
They'd entered an unnecessary Store bypassword which keeps their stores locked.

Author:

Brickwilbo

Posted:

Sep 1, 2017 06:38

Subject:

Re: Add payment method: iDeal

Viewed:

49 times

Topic:

In Suggestions, Teup writes:

Funny, I was thinking about it this morning and then received an e-mail that
the main Dutch second hand trading website Marktplaats.nl has just implemented
it: iDeal as a payment method.

This is not as much a major issue as supporting IBAN, but still it would be really
nice thing if BL would choose to add iDeal. More than 300,000,000 transactions
the Netherlands per year, most Dutch people are comfortable with it and use it
regularly. The Netherlands is a large country on Bricklink, so I think that if
it is not hugely complicated to implement, it would be a really good upgrade.
And, for the Bricklink team probably very nice: It is an onsite, instant checkout
compatible payment method.

https://www.ideal.nl/en/

Aliexpress also has it (and offers buyers protection), so it should be possible
for Bricklink too.

Author:

Brickwilbo

Posted:

Aug 26, 2017 04:05

Subject:

Re: Sales statistics

Viewed:

53 times

Topic:

In Suggestions, exendo writes:

Hi, in the section Catalog/Statistic there's a old feature "top sold".
The feature seems a little bit buggy, because if you search "top sets sold" the
full result list contains mainly minifigures, parts and accesories.
Anyway, the resulting list is limited to few rows, compared to the catalog.

The complete feature for searching all the sold sets/minifg ordered by historical
total sell count could be a great help both for buyers and sellers.

The cherry could be the drill-down in detail of any record to see the chart (or
the plain data to keep it simple) showing the sell counts over year (or quarters),
or only the best and worst selling period in the set life.

Example:

PAGED LIST OF THE HISTORICAL SETS SELL COUNT, ordered by bestsellers, filtered
per year range.
In addition, after clicking on the set 7621 Indiana Jones we discover the sells
count distributed over the time from 2008 to 2017.

This information isn't interesting or necessary, which probably are the reasons
it still doesn't exist.
Comparing sets of any age is like comparing apples and oranges.
Hopefully Bricklink invests in more useful features.

Author:

Brickwilbo

Posted:

Aug 23, 2017 01:03

Subject:

Re: Do not eliminate my BL classic for sellers

Viewed:

74 times

Topic:

In Suggestions, HPBrickhead writes:

At present I can do a great deal from the myBL page

change orders,
inventory

These two can be done by clicking on the My Store shortlists on top of each page.

report problem order

This can be done by clicking Problem Center below any page.

add/change catalog etc
I don't see any purpose to changing this to a streamlined version.

The graphics are big, but how big do they need to be to see orders pending, orders
awaiting payment orders awaiting shipment? It is a lot of wasted space.

I would like to be able to x out certain displays, ie the feedback.

I don't understand the purpose of the change? is it to enable mobile? because
a phone app seems vital.

Aside from that, if working from my PC, I like the current set up and don't
see why change to the new would be mandatory.

There seems little point to telling people to complain to help desk or make constructive
criticism there as it fails to get a feeling from community.

Note also, I am making PRAISE: the current myBL page works.

Author:

Brickwilbo

Posted:

Aug 22, 2017 17:44

Subject:

Re: Help Link on Main Page

Viewed:

25 times

Topic:

In Suggestions, leopard37 writes:

In Suggestions, Brickwilbo writes:

In Suggestions, leopard37 writes:

Most of my first time customers have said that they had difficulty finding the
pieces they wanted when first coming to Bricklink. Perhaps a link on how to navigate
the catalog or use the wanted lists, or a guide as to how to learn what piece
you need on the main page may be useful to people first coming to the site. I
believe this should be prominent.

And the "How do I find Items?" page is not what I'm thinking about. Maybe
a short youtube video explaining where the numbers are on Lego pieces, what they
mean and how to look for pieces you don't actually have. ie set inventories.

Thanks for considering,

Tyson.

Below each page are the Helppages.

Wilbo, did you click on the link and read the page? It's not very useful,
especially for a new user.

Did you click the correct link, as it provides a buying tutorial explaining step
by step the process:
https://www.bricklink.com/help.asp?helpID=10

My point was it should be more prominent than what
it is currently and more helpful. Which Jennifer has pointed out is in progress.
I hope when the video is done it is front and center on the main page, not buried.
The main page I believe would be used by new users most. I don't think very
many return users use it, but that may be a bad assumption on my part.

Tyson.

Author:

Brickwilbo

Posted:

Aug 22, 2017 17:31

Subject:

Re: [IMPLEMENTED] Allow IBAN payments in new stores

Viewed:

64 times

Topic:

In Suggestions, Admin_Jaclyn writes:

Hi everyone,

First of all, thank you to Teup for writing this post. I've heard from many
other users about this and since we certainly have no intention of "killing"
the European market, nor do we want any users to feel marginalized, we've
decided to allow IBAN for new sellers again.

Here's how it will work:

-New sellers who have not upgraded from a buyer in good standing† will need to
go through the verification process to open their store and will also need to
request IBAN permission.

-New sellers who have upgraded from a buyer account in good standing will need
to contact the help desk to request IBAN payment.

†"Buyer account in good standing" = Has had an active account for 100 days and
has received positive feedback from 5 different legitimate sellers.

***All new sellers will be required to have at least one onsite payment method
available in their store in order to accept IBAN**

I'll be updating the help topic for onsite/offsite payment methods and will
mention this on the new seller verification page as well. If anyone would like
to request IBAN for their store, please send me a direct message.

Thanks!

-- Jaclyn
BrickLink Customer Support

Great news.
Thanks Bricklink for allowing it again for new sellers.

In Suggestions, Teup writes:

In another thread someone brought this to my attention:

Offsite Payment - No longer available for new users as of June 8, 2017.
To cover various payment options, BrickLink also provides Offsite Payment Methods.
Please note that BrickLink cannot provide any transaction related support for
the Offsite Payment Methods listed below. All responsibility for Offsite Payments
is solely upon buyer and seller.

I'm lost for words. Does Bricklink really want to kill the European market
or something? In my real life I don't even know anyone with PayPal (or a
Credit card). In the NL €20,000,000,000 is spent in webshops per year, and almost
all of these transactions are bank transfers. Almost no-one that I know will
consider PayPal, certainly not since it costs money while bank tranfers are free.

IBAN has really become simple in use; Transactions are free, fast, and bank account
numbers have been standardised to IBAN recently. Interfaces for bank transfers
(such as iDeal in the NL) are thriving more than ever and are the undisputed
standard.

And now Bricklink is moving in the opposite direction.

They will lose the Dutch market, which is the 4th largest country on the platform
in terms of store count. Bricklink always seemed a bit America First but this
decision right here really changes my opinion of Bricklink. I personally will
survive since it doesn't affect existing stores and I will move more of my
business over to BO which does support bank transfers. But they will certainly
scare away lots of potential customers here, and for new sellers this is crazy
unfair. This is either a huge mistake or Bricklink just isn't interested
in the European market..

Please support my suggestion to re-enable IBAN/Bank transfer, also if you don't
use it. For an accessable and thriving site that benefits all of us, and a site
that is fair to everyone.. it's really in all of our interest if you want
Bricklink to be #1..

Author:

Brickwilbo

Posted:

Aug 22, 2017 14:24

Subject:

Re: Offsite payment no longer possible??

Viewed:

51 times

Topic:

In Suggestions, Teup writes:

Note the Shipping Cost Suggestion is already favouriting the more expensive tracked
parcel option over the €3.50 cheaper untracked parcel option.
The buyer selected the cheapest method.

Author:

Brickwilbo

Posted:

Aug 22, 2017 14:13

Subject:

Re: Help Link on Main Page

Viewed:

25 times

Topic:

In Suggestions, leopard37 writes:

Below each page are the Helppages.

Author:

Brickwilbo

Posted:

Aug 21, 2017 17:42

Subject:

Re: Offsite payment no longer possible??

Viewed:

44 times

Topic:

In Suggestions, tEoS writes:

Voted no.

In fairness for security of buyers, I would only vote yes if sellers were required
to offer a payment option that allowed recourse at no penalty (fees, etc).

Over the years I have read many forum messages about buyers losing money due
to using IBAN (often in the hundreds of $, euro). Bank transfers don't seem
to be in the spirit of fair e-commerce between individuals. Registered businesses
may be a different story.

Aliexpress offers Buyer protection for IBAN payments.
If BL implements a buyer protection program, they could use AliExpress as example.

Author:

Brickwilbo

Posted:

Aug 21, 2017 13:32

Subject:

Re: Tracking # column on orders placed

Viewed:

24 times

Topic:

In Suggestions, tEoS writes:

Please consider adding the option to add another column to the orders placed
page. I suspect that many of us using desktops have room to see the tracking
numbers next to our other selected options.

This is an identical Suggestion: https://www.bricklink.com/message.asp?ID=1051213

Author:

Brickwilbo

Posted:

Aug 19, 2017 13:20

Subject:

Re: Make NPB procedure shorter

Viewed:

34 times

Topic:

In Suggestions, _legoloco_ writes:

In Suggestions, Brickwilbo writes:

In Suggestions, _legoloco_ writes:

Since January i have the same part bought 3 times now by a new buyer and i get
no reply on invoice or messages....

This time it is Jeremybryan , regitered on August 11 and placing the order within
10 minutes.
Never logged in since and as said above no reaction on invoice, message or email...

I started and will cmpl the NPB incl a negative Feedback.

Only bad thing is that within the system the parts are stuck for a min of two
weeks.....even three weeks if he/she reply's to the NPB with a "bogus" message.

In my eyes this procedure should be a lot shorter,

My suggestion would be:

-Make starting the NPB possible after 3 days instead of 7!
-Make completing he NPB possible after 3 days of starting it.
-If buyer reply's to the NPB within the three days then make completing it
possible 3 days after that.

This way the parts are not stuck so long.

It's especially annoying wenn the new buyer doesnt log in inbetween the order
and the completion of the NPB.
It's a cmpl waste of time.

The NPB is a payment reminder with the intention to get the payment.
Sending payment can take more time than 3 days, for example a bank transfer isn't
proccessed during weekends or holidays or sending a money order or cash is relying
on the Post.

In a worldwide market there's also a day/night difference.
The time between the seller sending an invoice and the buyer seeing it varies
too.

The buyer can always select Cancel the order and accept penalty.

Please note as Seller you can cancel any order anytime anyway, and relist the
items.
You don't need to go through and complete the NPB process if you believe
money is more important than warning others and you can always reply to an unwanted
feedback.

I know that a payment sometimes takes more time but i wrote already in a reply
that if i sent an invoice and three days later i start the NPB then there is
still 3 days to complete it wich makes a total of 6 days to recieve a payment.
This should be enough to recieve the payment.

In most cases the NPB will be started much later.

Canceling the order is not a good option as you can still get a neutral or negative
FB from the so called buyer....

It's definitely not about the money, its just the time to t takes to get
your part available again.

Yes it is, being able to relist faster is a faster chance of another paid order.

An examplle is an order i got,

Sent invoice and no reply or payment for more then a week.
Started NPB and within a day the buyer replied to it telling shipping was to
high...revolving in an extra 7 days before i could cmpl the NPB.....

Just cancel the order after the buyer replied.
Then you can relist your items and you aren't punishing this new buyer for
replying.
Explain him shortly how BL works instead of chasing him away.
I only complete the NPB and leave a negative for buyers who don't reply.

Author:

Brickwilbo

Posted:

Aug 19, 2017 11:58

Subject:

Re: Make NPB procedure shorter

Viewed:

47 times

Topic:

In Suggestions, _legoloco_ writes:

Author:

Brickwilbo

Posted:

Aug 18, 2017 19:27

Subject:

Re: Tracking on orders placed

Viewed:

36 times

Topic:

In Suggestions, Doodlebug writes:

Can the Tracking Number field be added to the Orders Placed screen?
If the Seller fills it in, which I do, have it feed over to the Buyers orders
placed.

Please only as optional field by adding a checkbox to the customise settings
page.

Author:

Brickwilbo

Posted:

Aug 18, 2017 12:29

Subject:

Re: Bug with 6/6/17 release

Viewed:

28 times

Topic:

In Suggestions, wtuckermoore writes:

I just noticed that in the 6/6/2017 release, purging of problem orders was eliminated,
even after 6 months.

Removing the purging of Problem Orders was probably suggested at the Round Table
meetings.
I do not know why someone would need to be remembered of them longer than 6 months.

While that's all fine and dandy, the number next to
Orders, will never ever decrease now. I always thought it was silly that Cancelled
orders was summed up in that number, but ignored it as they'd disappear in
6 month anyways. But now they don't get purged, and that number will never
be able to hit 0 again. Can we make that number ignore cancelled orders? Or maybe
ignore filed orders?

Thanks,
Bill

Author:

Brickwilbo

Posted:

Aug 11, 2017 15:58

Subject:

Add IORR to Problem link on Order Detailspage

Viewed:

72 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hello Admin,

Please consider adding a link to Item in Order Removal Request when clicking
the Problem Order link on the Order Details page.

Currently it's only possible to Cancel the order or start NPB, NRS or NSS.
It would be much useful have IORR added.

Thank you.

Author:

Brickwilbo

Posted:

Aug 7, 2017 11:59

Subject:

Re: Quotes need to be highlighted

Viewed:

28 times

Topic:

In Suggestions, wanderer101 writes:

In Suggestions, Brickwilbo writes:

In Suggestions, BRWA writes:

Hi,
I would like to see quotes highlighted like invoices are, so that when a quote
comes in I see that I need to act on it - I keep missing them and the sales that
go with it.

I do find value in them, so please those that hate them or wish for them to go
away, please respect this and reserve your negativity for another location and
stay away from this post - we all do business in our own way - thank you.

So it would be good that when I click on the store I get the following messages:

X orders not invoiced
x orders not shipped
x feedback not completed
x quotes not quoted

Thank you,
Kind regards,
Dave
Brick Recycling WA

Change your settings to receive an email when there's a new Quote.

Where do you change this setting. I can not seem to find it. Thanks~

I think it's this: Allow contact/invoices as both message and email.
https://www.bricklink.com/pref_contact.asp

Author:

Brickwilbo

Posted:

Aug 7, 2017 09:04

Subject:

Re: Suggestion: Incomplete sets on Price Guide

Viewed:

43 times

Topic:

In Suggestions, bricksahead writes:

In Suggestions, Roxxer writes:

I've noticed an issue with the price guide. Often times, the price guide
is inaccurate with sets because it doesn't differentiate between complete
and incomplete items sold. Often times sets without figures or just a small piece
of a set is sold that throws the values off.

I think that it would be a good idea to mark sets that are sold as incomplete
on the price guide and for these sales not to reflect the 6 month averages.

You may exclude incomplete sets in the price guide. However there seem to be
sellers who continue to list incomplete sets as complete, and just add to the
description what is missing.

https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P

Check for example this set (Lot #121748782) which is listed as complete:

https://store.bricklink.com/boot79?sID=71497&itemID=121748782#/shop?o={"invID":"121748782"}

Report incorrect listings: https://www.bricklink.com/problemInventory.asp

Author:

Brickwilbo

Posted:

Aug 7, 2017 09:00

Subject:

Re: Quotes need to be highlighted

Viewed:

32 times

Topic:

In Suggestions, BRWA writes:

Change your settings to receive an email when there's a new Quote.

Author:

Brickwilbo

Posted:

Jul 30, 2017 14:21

Subject:

Re: All sellers should have quote options

Viewed:

61 times

Topic:

In Suggestions, calsbricks writes:

In Suggestions, Brickwilbo writes:

In Suggestions, mrbisco writes:

I'm tired of not being able to ask for a quote on an item through the system.
Twice in the last day I have sent an email to a seller asking for a quote and
then have then change the price of the item. It's making me want to just
put through the order and then cancel if I don't like the shipping terms.

Changing price after an inquiry sais any about those sellers.

Bricklink really needs to swings towards the buyers in terms of usage. Take
care of the buyers and things work out better for the sellers. Catering to the
sellers just creates a poor buying environment.

And, of course neither seller will honor the price that I was asking for a quote
on. Of course not. If the thing is in my cart waiting for a shipping quote,
they shouldn't be able to change the price.

Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.

That was another reason why we didn't implement it. It is flawed. Works for
some doesn't work for others. The other big thing from our point of view
is that we would end up doing all the work for the quote and that may be wasted
as the supposed buyer doesn't accept the quote (We process orders first,not
last).

Only Quotes I don't process, postage is based on the weight and packaging.

Author:

Brickwilbo

Posted:

Jul 30, 2017 13:13

Subject:

Re: All sellers should have quote options

Viewed:

56 times

Topic:

In Suggestions, mrbisco writes:

Changing price after an inquiry sais any about those sellers.

Unfortunately the quote feature is designed to cancel the quote completely if
1 item is sold out.

Author:

Brickwilbo

Posted:

Jul 28, 2017 14:05

Subject:

Re: Make "DOES NOT SHIP" message consistant

Viewed:

42 times

Topic:

In Suggestions, HPBrickhead writes:

In the forum I may see a red box under a seller's name. I hover over it
and it says
"Seller does not ship to my country"

The alert is to warn you don't need to enter the store at all.

I go to their store, and the message at the top is "Seller does not ship to me".

It alerts it's pointless to browse the shop further.

I can't help it, the second message hurts my feelings!

Is there any way we can make the messaging consistent with the actual reason
I can't buy in their store? (Country/Person?)

Both are different intended so don't need to be the same.

Author:

Brickwilbo

Posted:

Jul 28, 2017 12:28

Subject:

Re: Link to feedback for purchase in price guide

Viewed:

26 times

Topic:

In Suggestions, nuthman writes:

It'd be nice with a link to the feedback for a purchase from the price guide
of a product, to get an idea of how happy the buyer/seller was with the purchase
for the price they gave.

It would be against privacy laws.

The feedback from the seller is already available for viewing.

Author:

Brickwilbo

Posted:

Jul 24, 2017 13:35

Subject:

Re: Force sellers to show cart weight

Viewed:

64 times

Topic:

In Suggestions, Miffy. writes:

Hey folks!

I think this option is counter-productive for buyers. (See image below)

Sellers are allowed to turn off the display of cart weight in their store, even
if the buyer has chosen to see cart weight.

This means that if buyers are cost-of-shipping-sensitive, they have to manually
calculate the cart weight, or ask the seller for a quote.

Why force this upon ourselves when the website can automatically do it for us?

I suggest we force sellers to have the weight of cart shown within their store.

Thanks for voting!

Miffy..

Have you read the **note, item weights aren't guaranteed correct.

Author:

Brickwilbo

Posted:

Jul 24, 2017 06:42

Subject:

Re: Get shipping costs BEFORE final checkout

Viewed:

70 times

Topic:

In Suggestions, rumbi_rumun writes:

In my opinion the largest problem of the Bricklink page is that the final shipping
costs are often unknown till the invoice. It is much too late. I suggest calculating
the maximum shipping costs before the final checkout.
Let me display an example:
The buyer Alice orders parts which weigh 80 grams. The seller Bob states that
the shipping costs are 3 EUR up to 100 grams and 4 EUR up to 200 grams. Bob means
the TOTAL weight while from Alice's point of view the weight of packing materials
is unknown and never stated. This way Alice doesn't know the final price.
(Btw. I suppose it is against the EU law.)

Once I have come across such a case that in seller's opinion the maximum
net weight of parts was about 30 grams to keep the total weight below 100 grams!
Is it fair and clear?

I can see the following solutions:
(i) suggest the buyers to state their shipping costs precisely, in terms of net
weight of parts or dimensions of parts

The catalog doesn't have correct dimensions.
Postage for 80 gram flowers is letter rate while 80 gram of Burps is parcel rate.

(ii) apply automatic calcultion of maximum shipping costs on the checkout page
so that the seller couldn't apply higher costs.
The latter one is much better.

I would not prefer to be charged the highest rate automatically.

Best regards
Tomasz Witkowski / rumbi_rumun
Gdynia, Poland

Author:

Brickwilbo

Posted:

Jul 22, 2017 19:08

Subject:

Re: When you click on an item -> go to big pic

Viewed:

19 times

Topic:

In Suggestions, HPBrickhead writes:

When you click on an item in a store at present, you go first to the small image,
then have to click again to get a large image. Why not go straight to the large
image?

If your goal is to go to the item in catalog, the picture you go to first makes
no difference.

If your goal is to see a bigger picture of the item, you still have to click
again, why not go straight to larger picture?

Voted yes.

Author:

Brickwilbo

Posted:

Jul 22, 2017 12:30

Subject:

Re: Separate Feedback to Parts/Comms/Speed

Viewed:

29 times

Topic:

In Suggestions, HPBrickhead writes:

There are a number of slow shippers on Bricklink, but bricks are perfect when
they arrive.

I actually like ebay system of being able to rank item/communication/shipping
separately.

Ebay or any star rating system is too subjective, determining what is a 4 or
5 is subjective. It's easier to just say what you mean.

Here you can leave a positive and mention slow shipping. (assuming you mean the
moment of shipping by the seller was slow or when the carrier was slow at processing
the shipment after the seller shipped fast the order).

Author:

Brickwilbo

Posted:

Jul 21, 2017 06:12

Subject:

Re: inventory for buyers

Viewed:

52 times

Topic:

In Suggestions, matt33 writes:

You should try one of these:
Rebrickable: https://rebrickable.com/
Basebrick: http://www.basebrick.com/login.php
Brickstock: http://brickstock.patrickbrans.com/#download

Goodluck

thank you M Boss, after looking at all 3 I have decided to go with basebrick
as it seems the easiest to add too, but I would still like to see something like
this on bricklink so your parts are listed next to the amount the seller has
in his shop

Add items to a Wantlist and use the Have feature.

You can upgrade to seller and keep the store closed.

Author:

Brickwilbo

Posted:

Jul 19, 2017 15:27

Subject:

Re: Employ real support staff

Viewed:

51 times

Topic:

In Suggestions, imanarchy writes:

In Suggestions, axaday writes:

In Suggestions, nectara writes:

In Suggestions, Hypertrophy writes:

In Suggestions, RobErNat writes:

In Suggestions, MarieA writes:

As I understand it, BL sellers and buyers are earning BL several million quid
a year via commission. Can I humbly suggest that some of this profit is redirected
into giving the platform an active customer support staff that is available 24-hours
per day. That such a site relies on volunteers to keep the wheels greased is
a bit perverse given the circumstances.

The site does not run on volunteers, only the forum and the catalog does (translators
of pages as well).
Development and Admin tasks are run by 'professionals' (= paid staff).
A 24/7 service just on the Admin team would require 4x as much people (8 in stead
of 2) to cover a full week, I doubt Bricklink is making enough to cover that
(considering there is also an IT team working during workdays)

And if you check online, BL is not making 'several' million per year.
I can't access US tax reports, but I'm sure a larger US seller can obtain
actual figures?

There have been almost 1.3 million orders in the last 12 months. At a $40 per
order average, that's $52,000,000. The 3% fee on that is $1,560,000 USD.

Average order is much lower

Mine certainly is.

What is the big emergency that can't wait for the Admins to finish sleeping
and have their breakfast?

It is not a matter of finishing sleep and having breakfast. The auto-finder
tool, an integral part of the site and an essential tool for buyers finding your
parts, is often down. In this particular case, it has been down since Friday...
I myself have submitted two different tickets, one under Help and one under Bug
Report, and i have yet to receive a response or any sort of ticket number to
follow up on.

As a new seller myself, this is concerning to me, and it makes me wonder if I
should bother investing time in building up a store on this site, or if doesn't
make sense
to try and use another site like BrickOwl.

As a relatively new user to both buying and selling, i'd like more experience
users to chime in. Is there really no recourse? Anyone have an email of the
admins?

Luckily they haven't removed the good old Classic By Shop, it is still available
and works: https://www.bricklink.com/wantedShop.asp?showOld=Y&wantedMoreMultiple=Y&qs=

Author:

Brickwilbo

Posted:

Jul 16, 2017 15:49

Subject:

Re: Removing "My Wanted list" from "My Inventory"

Viewed:

34 times

Topic:

Help

In Suggestions, MarshMan80 writes:

Just wondering if there is a way to remove "my wanted" list from My own store?
Rather than removing parts for a set line by line.

Marshal

With Brickstock.

Author:

Brickwilbo

Posted:

Jul 16, 2017 12:06

Subject:

Re: Easy Buy / Autofinder

Viewed:

57 times

Topic:

Problem

In Suggestions, daf1009 writes:

I get error messages every time I try to use this functionality. It seemed to
start within the last week or so...help!

I am using suggestions, as it is the only place I could find to leave a message!

Duane

See also this post from yesterday: https://www.bricklink.com/message.asp?ID=1046953

Author:

Brickwilbo

Posted:

Jul 8, 2017 08:39

Subject:

Re: Price Guide, collapse quantity sold per price

Viewed:

43 times

Topic:

In Suggestions, mockingbird writes:

It can take a lot of scrolling to find my price/quantities in the price guide
overview.
I always use 'sort by price and group by month' (consolidated currencies).
These options should remain.

So my suggestions for the price guide of a part in a certain color:

-As a seller I would like to see my data (price and quantities) at the top part
of the screen, or at the top of a month.

-Most of the time I am not immediately interested in each separate entry (sold
or available). I would prefer an overview of quantities per price. So instead
of seeing 10 separate entries for each transaction where the part sold for 0.01,
there would only be one entry per price. This will hopefully shorten the overview
somewhat.
--condense/collapse the separate entries to one per price
--it should be possible to click on the condensed/collapsed entry to see
all individual entries

Is this what you want?

https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P

Author:

Brickwilbo

Posted:

Jul 5, 2017 12:56

Subject:

Cart View Stores clickable in new tab

Viewed:

70 times

Topic:

Status:

Discarded

Please make the Cart View Stores button right clickable in new Tab.
It would make shopping and comparing so much easier.

Author:

Brickwilbo

Posted:

Jul 3, 2017 04:59

Subject:

Add Community tab on top in a store

Viewed:

67 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hello Admin,

Please add the Community tab back on top of the page when in a store.

To go to Community now we have to either click the Bricklinklogo and end up at
the homepage or click the MyBL link and end up at My Profile and then we see
the Community tab.

Preferrable add the Search too.

Author:

Brickwilbo

Posted:

Jul 1, 2017 06:49

Subject:

Re: Quotes...

Viewed:

36 times

Topic:

In Suggestions, WhiteVanMan writes:

Hi,

Is it possible to have a check box within the quotes page to allow us sellers
to remove quotes that have been cancelled/accepted?

I can see the future scenario of where sellers will have multiple pages of quotes
and none of them will be relevant...

Paul

Yes please.
Or purge them or add the option to file them.

Author:

Brickwilbo

Posted:

Jun 23, 2017 04:19

Subject:

Re: separate picking list by New and Used

Viewed:

23 times

Topic:

In Suggestions, RubyGirl writes:

In Suggestions, Brickwilbo writes:

In Suggestions, logansbricks writes:

Howdy guys! I was wondering if it is possible to have our picking list separated
into New and Used But still be in order of item number? For example, all the
new would be at the top of the list but be in the correct item number order,
then the used (in correct order) would be after the new. It would be soooo helpful
since the New and Used are obviously in different places in our physical stores.
Yikes, dare I say this BUT, that is how Brickowl does it and it is just much,
much easier to pull.
thanks for lending an ear

sherry

Change the sorting below the order details page

I know what you mean OP. From where I sit, there is no option for "condition,
then number". For myself I would love "condition, remarks, number" .

https://www.bricklink.com/orderSettings.asp

I also notice that my spreadsheet doesn't sort 123 and 123a in the right
order so I have to take an extra step to make that work.

Author:

Brickwilbo

Posted:

Jun 22, 2017 10:40

Subject:

Re: separate picking list by New and Used

Viewed:

34 times

Topic:

In Suggestions, logansbricks writes:

sherry

Change the sorting below the order details page.

Author:

Brickwilbo

Posted:

Jun 16, 2017 15:10

Subject:

Re: Wanted List - Buy - Show Price & Condition

Viewed:

28 times

Topic:

In Suggestions, HPBrickhead writes:

Hi, when using the BUY NOW feature of the wanted list, it shows me the stores
but not:
a) condition of the item (new / used)
b) what the price is in each store

Instead I see a "minimum purchase" total.

So you have to go to each store and check, or to the price guide, which doesn't
make a quick buy that quick.

Could we change this?

Yes please.

This has been mentioned multiple times and should already have been added.
They want us to use the Auto-Finder or Buy Now feature.

Author:

Brickwilbo

Posted:

Jun 12, 2017 13:47

Subject:

Re: Keep history of Splash page

Viewed:

26 times

Topic:

In Suggestions, Cob writes:

In Suggestions, SylvainLS writes:

In Suggestions, Cob writes:

Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.

The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.

Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.

Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.

Some sellers have the terms and shipping policies completely blank. So there
is nothing to rely upon.

If you want I can PM you an example. I don't want to publicly announce the
seller.

You should inform those sellers that they should state fees etc on their Terms
page.

All additional fees other than shipping and insurance must be stated here.
Please keep your terms clear and to the point. Your terms are also displayed
to a buyer on checkout prior to placing an order.

Author:

Brickwilbo

Posted:

Jun 10, 2017 05:42

Subject:

Move new pop up login screen

Viewed:

143 times

Topic:

Status:

Open

Vote:

[Yes|No]

Because the new pop up login screen pops up in the middle of the screen is it
disappears under the also popping up keyboard on my mobile phone.

Please consider moving it to the upper right, where it was before.

Thank you.

In Administrative, C0lsanders_ writes:
One thing I have just noticed while logging in, is the new log in method, no
more drop-down (despite the little arrow remaining) and a new little window pops
up. but takes a good bit longer to load on my computer and/or with my not-so-great
internet. "Old" drop-down was always just about instant. But I can deal with
that.

However, there does not seem to be an equivalent for the previous "go to My BL"
or whatever it said. Requires an extra step now. Can that be added? Just one
small radio button on the dialog box...

Otherwise, great news on attempting to address scammers!

Miles (C0lsanders_)

In Administrative, QA_Sheryl writes:
Hi C0lsanders_,

Sorry I forgot to mention that! We updated the Settings page so that you are
now able to select your default landing page after logging in. There are several
options for you to choose from. Just a reminder for everyone, you can access
this page by hovering over or clicking on My BL and then clicking on Settings.

Thanks,
Sheryl

Author:

Brickwilbo

Posted:

Jun 10, 2017 05:38

Subject:

Add more options as landing page

Viewed:

79 times

Topic:

Status:

Open

Vote:

[Yes|No]

In Suggestions, Brickwilbo writes:
Please consider adding more landing page options as Forum etc.

Thank you.

In Administrative, QA_Sheryl writes:

Sorry I forgot to mention that! We updated the Settings page so that you are
now able to select your default landing page after logging in. There are several
options for you to choose from. Just a reminder for everyone, you can access
this page by hovering over or clicking on My BL and then clicking on Settings.

Thanks,
Sheryl

Author:

Brickwilbo

Posted:

Jun 8, 2017 12:19

Subject:

Re: Paypal payment

Viewed:

29 times

Topic:

In Suggestions, EasyBricks writes:

Hello
Maybe this topic was a long time ago, but I would like to ask if you think that
payment via paypal should be immediate after the order is placed. Many of you
had situations where customers canceled orders after a week / two, did not pay,
and you had other people interested in your products and prices. Should not it
be like many other well-known sites that like to buy something immediately pay
for it (via paypal)? What do you think about that?
(Sorry for my not quite good english)
Regards
easybricks

I prefer items in order accuracy over instant payment at checkout.
NPBs aren't that such a big issue for my store.

Author:

Brickwilbo

Posted:

Jun 3, 2017 03:44

Subject:

Re: Bulk Feedback

Viewed:

30 times

Topic:

In Suggestions, Brick.Door writes:

In Suggestions, Captain_Q writes:

LEAVING BULK FEEDBACK:

As a seller, this would be very nice to be able to leave feedback in bulk.

Also, being able to create a few preset feedback message that also can be randomly
assigned would be nice as well.

I would say just get rid of the feedback system and just track the number of
completed transactions. Allow users to leave public comments about the buyer
or seller but don't force them to when they have nothing to say.

It's already possible to leave feedback without a comment.

Author:

Brickwilbo

Posted:

May 30, 2017 08:51

Subject:

Re: Add PRIORITY to Wanted List and List Items

Viewed:

25 times

Topic:

In Suggestions, r_and_kharrison writes:

Hi Stefan
Perhaps a setting / parameter for users "I am an advanced user / I am not" then
my features could be programmed

With Wantlist 2.0 items can be marked as priority.

I do not see why this 6 month old suggestion had been Discarded.

Author:

Brickwilbo

Posted:

May 25, 2017 11:34

Subject:

Re: Classic Wanted List Unavailable on June 5th

Viewed:

56 times

Topic:

Ah, I'd mixed up all these pages:
https://www.bricklink.com/v2/wanted/list.page
https://www.bricklink.com/wantedView.asp?showOld=Y

https://www.bricklink.com/v2/wanted/shop.page
https://www.bricklink.com/wantedShop.asp?showOld=Y

In Administrative, SylvainLS writes:

In Administrative, Brickwilbo writes:

[…]

They are shown when selected to 'Show items for sale' and 'Show all'.

Where is that on “By shop”?

See picture below.

That’s in the Wanted List. The same you can do in the new Wanted List with “more
options / Show items for sales.”
(See pic.)

That confirms what I said: OP talked about missing prices in the Buy page, there’re
no prices in the By Shop page either. You want to show item for sales for a Wanted
List, you can do that either in the new or classic.
No functionality lost.

Indeed.
Viewing prices optionally there prices would be an awesome functionality.

[…]

How do you do that?
On the “Buy” page, I just click on the item and it becomes “Required” and the
list of stores is updated. How do I do that on “By shop”?

In the Classic you can move/copy a part into a Priority list.

There’re no parts shown on the “By Shop” page. So that means you are talking
about creating a new list. That’s managing your WLs, not changing on the spot
in the Buy page what you selected to search shops for.

And not only is it on the spot in the Buy page, it’s also different, because
a new WL, whatever you call it, is still treated like the other WLs in By Shop:
either you’re looking for it or you’re not. With “Required” lots, you can still
search for multiple WLs at the same time with some elements being mandatory.
(See pic.)

I can select individual items and mix items from several WLs. “By shop” only
allows to select entire WLs, doesn’t it?

No, you can click a part and move/copy or delete it. […]

Still managing WLs, not the selection to search for, like you can do in the Buy
page.

Author:

Brickwilbo

Posted:

May 25, 2017 10:26

Subject:

Re: Classic Wanted List Unavailable on June 5th

Viewed:

48 times

Topic: