Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Cyndis_Bricks  | | Posted: | Oct 13, 2017 18:16 | | Subject: | User count Active vs. Inactive | | Viewed: | 117 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hello all. I have been going through the Members - Feedback ratings list, going
on page 21,158 to find information on something that I have been wondering about.
Well in doing this I have seen thousands of users that don't seem to be
"active" users. So I am thinking the 731,476 registered users is somewhat irrelevant.
Many are a once and done, sort of user.
I would like to suggest, that leaving the registered user count intact, but add
the count of "Active" users. Have BL not count the inactive users after say
6 months or 1 year, of actual log in date. This would give us all a better idea
of how many actual users are using BL. This could work just as the purge orders
after 6 months. This would still allow a user to log in after being put into
not active, and then would be in the active number for the 6 months or year.
What say you?
Dave
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| Author: | tEoS | | Posted: | Oct 13, 2017 17:18 | | Subject: | Fix BL login & links | | Viewed: | 132 times | | Topic: | Suggestions | | Status: | Discarded | |
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| 1) Please fix the BL login. Multiple times pretty much every day BL tells me
that my auto-fill password and id are in error.
Sometimes I can switch to a new tab or close the browser and start it again.
Other times, I have to clear my cookies (it took 2 tries of clearing cookies
just now). When I clear my cookies for BL, I also lose all my other site prefilled
info.
None of the above is acceptable for a modern website.
2) Links: why on earth do the upper links (community, my store, my bl, etc) work
when clicked on, but do not when you right-click for a new tab? (Google Chrome)
Please fix this too.
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| Author: | yorbrick | | Posted: | Oct 9, 2017 11:38 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 44 times | | Topic: | Suggestions | |
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| | | A better thing would be closing the store at the time store owners desire.
|
I agree with you there. But it has been discussed before, and it seems that it
is more buyer friendly to allow them to finish filling and checking out a cart
if they have been spending hours or days doing it.
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| Author: | alahaka | | Posted: | Oct 9, 2017 11:09 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 46 times | | Topic: | Suggestions | |
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| Clearly, and even repeatedly upon each closure, informing BrickLink sellers that
their stores are not closed until 30 minutes after they "close" them would be
a good thing.
A better thing would be closing the store at the time store owners desire.
The first paragraph, not being the situation at hand, is an indicator that developers
are detached from the community they serve.
In Suggestions, axaday writes:
| | Wow, I didn't know they didn't.
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| Author: | yorbrick | | Posted: | Oct 9, 2017 08:15 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 55 times | | Topic: | Suggestions | |
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| | | Another consideration is that the 29-minute delay means the store is simply not
closed when a store owner wants it to be.
For example, I recently made a large discount error across many more lots and
item types than intended. I didn't know how to quickly undo the change without
messing up other pricing considerations, so I "closed" my store to ensure no
orders were placed with erroneous pricing.
However my store was not actually closed, based on BrickLink's imposed delay.
And during the five to ten minutes needed to set things straight, an order could
have been placed based on unintended pricing.
I recommend that stores close at the moment when store owners want them closed.
|
Setting a $1000000 minimum buy does that for most stores and is instant.
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| Author: | axaday | | Posted: | Oct 9, 2017 05:53 | | Subject: | Re: 29-min closure may lead to sell-price error | | Viewed: | 49 times | | Topic: | Suggestions | |
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| Wow, I didn't know they didn't.
In Suggestions, matejo writes:
| | Hi,
I recently commented that the apparent BrickLink-imposed delay of 29 (or 30)
minutes may wrongly give customers the impression they must complete their order
within this time frame, as opposed to my and others' store closed messages
which often state to simply contact the seller for a bypass password, allowing
for however much time, often days, a seller can provide a particular customer
to finish their shopping cart. In short, I think the store closure message is
more polite than the 29-minute countdown.
Another consideration is that the 29-minute delay means the store is simply not
closed when a store owner wants it to be.
For example, I recently made a large discount error across many more lots and
item types than intended. I didn't know how to quickly undo the change without
messing up other pricing considerations, so I "closed" my store to ensure no
orders were placed with erroneous pricing.
However my store was not actually closed, based on BrickLink's imposed delay.
And during the five to ten minutes needed to set things straight, an order could
have been placed based on unintended pricing.
I recommend that stores close at the moment when store owners want them closed.
Sincerely, Matthew
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| Author: | alahaka | | Posted: | Oct 9, 2017 02:13 | | Subject: | 29-min closure may lead to sell-price error | | Viewed: | 155 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hi,
I recently commented that the apparent BrickLink-imposed delay of 29 (or 30)
minutes may wrongly give customers the impression they must complete their order
within this time frame, as opposed to my and others' store closed messages
which often state to simply contact the seller for a bypass password, allowing
for however much time, often days, a seller can provide a particular customer
to finish their shopping cart. In short, I think the store closure message is
more polite than the 29-minute countdown.
Another consideration is that the 29-minute delay means the store is simply not
closed when a store owner wants it to be.
For example, I recently made a large discount error across many more lots and
item types than intended. I didn't know how to quickly undo the change without
messing up other pricing considerations, so I "closed" my store to ensure no
orders were placed with erroneous pricing.
However my store was not actually closed, based on BrickLink's imposed delay.
And during the five to ten minutes needed to set things straight, an order could
have been placed based on unintended pricing.
I recommend that stores close at the moment when store owners want them closed.
Sincerely, Matthew
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| Author: | mandr | | Posted: | Oct 7, 2017 11:34 | | Subject: | Re: Reduce Store Verification Time | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, redimension writes:
| | Team,
I have been waiting to open my store for over a month. I am more than ready to
start selling. Do you need help in this department? Volunteers to assist in matters
like this?
Cheers!
|
From what I understand, if you upgrade from a buyer to a seller and if you are
a member in good standing (active 100 days and received 5 positive feedback),
then opening the store is automatically allowed.
You are a member in good standing, but you were not at the time that you tried
to upgrade as you just got the feedback last week. If I were you, I'd send
another email to Admin to try to kick-start the process again, perhaps with attention
to Jaclyn. For you it shouldn't take so long to open at this point, but
because you arrived at this point in a different way, it may unfortunately be
as MariaA says, take a few weeks. Hopefully not though. Good luck.
If you are selling parts, it might be helpful to include a shipping chart and
a few more details in your terms to help encourage buyers. I'm not in the
US, but I got the impression from buying in the US that there are shipping categories.
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| Author: | Ariule | | Posted: | Oct 7, 2017 10:31 | | Subject: | Search vs Item Finder & New Style pages | | Viewed: | 38 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| For many years, I have used the "Item Finder" instead of "Search" at the top
of most pages as I find the functionality better, specifically for filtering
the country of origin of seller.
I again find the "new" search pages not as helpful. I click on "USA" for origin,
then click details, and it shows all parts, not just the sellers in "USA" for
example.
I wanted to pass along this user feedback and see if anyone else has easier and
better ways to find parts. I do not see the "Item Finder" on the new pages,
and suggest that it remain.
Ariule
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| Author: | MadiganStation | | Posted: | Oct 7, 2017 09:00 | | Subject: | Re: Reduce Store Verification Time | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, qwertyboy writes:
| | Specifying a password there does not keep a store locked. We have a password
there, but our store is open. They specifically said that the "open" button did
not work.
Nick.
|
Removed the password, and still locked.
Nate
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