| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | nectara  | | Posted: | Aug 20, 2017 08:24 | | Subject: | Re: Offsite payment no longer possible?? | | Viewed: | 85 times | | Topic: | Suggestions | |
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| In Suggestions, Teup writes:
| | In another thread someone brought this to my attention:
Offsite Payment - No longer available for new users as of June 8, 2017.
To cover various payment options, BrickLink also provides Offsite Payment Methods.
Please note that BrickLink cannot provide any transaction related support for
the Offsite Payment Methods listed below. All responsibility for Offsite Payments
is solely upon buyer and seller.
I'm lost for words. Does Bricklink really want to kill the European market
or something? In my real life I don't even know anyone with PayPal (or a
Credit card). In the NL €20,000,000,000 is spent in webshops per year, and almost
all of these transactions are bank transfers. Almost no-one that I know will
consider PayPal, certainly not since it costs money while bank tranfers are free.
IBAN has really become simple in use; Transactions are free, fast, and bank account
numbers have been standardised to IBAN recently. Interfaces for bank transfers
(such as iDeal in the NL) are thriving more than ever and are the undisputed
standard.
And now Bricklink is moving in the opposite direction.
They will lose the Dutch market, which is the 4th largest country on the platform
in terms of store count. Bricklink always seemed a bit America First but this
decision right here really changes my opinion of Bricklink. I personally will
survive since it doesn't affect existing stores and I will move more of my
business over to BO which does support bank transfers. But they will certainly
scare away lots of potential customers here, and for new sellers this is crazy
unfair. This is either a huge mistake or Bricklink just isn't interested
in the European market..
Please support my suggestion to re-enable IBAN/Bank transfer, also if you don't
use it. For an accessable and thriving site that benefits all of us, and a site
that is fair to everyone.. it's really in all of our interest if you want
Bricklink to be #1..
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People are not trustworthy and with IBAN transaction your protection is null
nada zero nulua нула nulový nul tyhjä μηδενικό nulo
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| Author: | nectara | | Posted: | Jul 19, 2017 13:11 | | Subject: | Re: Employ real support staff | | Viewed: | 74 times | | Topic: | Suggestions | |
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| In Suggestions, Hypertrophy writes:
| | In Suggestions, RobErNat writes:
| | In Suggestions, MarieA writes:
| | As I understand it, BL sellers and buyers are earning BL several million quid
a year via commission. Can I humbly suggest that some of this profit is redirected
into giving the platform an active customer support staff that is available 24-hours
per day. That such a site relies on volunteers to keep the wheels greased is
a bit perverse given the circumstances.
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The site does not run on volunteers, only the forum and the catalog does (translators
of pages as well).
Development and Admin tasks are run by 'professionals' (= paid staff).
A 24/7 service just on the Admin team would require 4x as much people (8 in stead
of 2) to cover a full week, I doubt Bricklink is making enough to cover that
(considering there is also an IT team working during workdays) 
And if you check online, BL is not making 'several' million per year.
I can't access US tax reports, but I'm sure a larger US seller can obtain
actual figures?
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There have been almost 1.3 million orders in the last 12 months. At a $40 per
order average, that's $52,000,000. The 3% fee on that is $1,560,000 USD.
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Average order is much lower
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| Author: | nectara | | Posted: | Mar 14, 2017 14:48 | | Subject: | Re: Better Forum | | Viewed: | 53 times | | Topic: | Suggestions | |
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| In Suggestions, ranarn writes:
| | Haven't been using the forum much on Bricklink, but the recent change of
Average Price removal got me to want to discuss that topic.
And the forum is very poorly implemented, impossible to follow a thread or get
a overview of current topics.
So my suggestion is a modern forum, that works like most other forums, i don't
know what the current is, something from the 90:s ?
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Waiting for the old farts to tell us that on Windows95 this forum works perfect
and no change need it
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| Author: | nectara | | Posted: | Feb 2, 2017 15:27 | | Subject: | Re: This will reduce scammers by 95% | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, axaday writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, axaday writes:
| | In Suggestions, Heartbricker writes:
| | I believe that if Bricklink will allow new sellers to set up a shop ONLY AFTER
THEY HAVE COMPLETED 10 successful transactions as buyers- the scams by 0 feedback
sellers (that pop everyday) will stop by a high margin.
The beauty of this is that they can't start multiple new seller accounts
to prop up their buying feedbacks too.
I think this will work...
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What is stopping them from making a few fake seller accounts and "selling" themselves
some fake stuff and giving themselves feedback for it?
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They can’t create those “few fake seller accounts” because these accounts also
would need to buy before starting selling.
If you can’t create one seller account before having bought, you can’t create
10 more.
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Ah, yes. Just so.
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Just setup a window chat on all new stores so the experienced user can ask or
write their opinion
After you have the window chat is enough to ask for real pictures and everybody
can see the answer
It will stop 100% of the scammers
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| Author: | nectara | | Posted: | Sep 15, 2016 18:08 | | Subject: | Re: PLEASE enable Payment at checkout | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, FigBits writes:
| | In Suggestions, nectara writes:
| | In Suggestions, Cob writes:
| | Please make the site upgrade and enable payment at checkout. I have so many
buyers confused on what to do and how to pay. If they had the option to pay
at checkout it would be so much more streamlined and convenient for everyone.
I am fully prepared and ready to handle payment at checkout, I already give my
buyer the maximum they will be charged for shipping in my terms (and yes, I never
charge more than my terms state, even if I would lose money). Therefore, the
buyer already knows the cost of their order at checkout, why can't they pay
at checkout?
Cob
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They are tens of thousands of active store each store with different fee each
store from different country with different postage fee
Who will take this huge task to solve?
Regards
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It is already solved. ON BRICKLINK! It just isn't implemented yet.
Right now, hundreds of stores already use the Shipping Cost Suggestion tool.
All that needs to be done is make that visible to buyers (it is currently set
up so that only the seller sees it).
--
Marc.
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Shipping Cost Suggestion tool didn't work properly everybody know this
Still long way ...
Regards
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| Author: | nectara | | Posted: | Sep 15, 2016 17:06 | | Subject: | Re: PLEASE enable Payment at checkout | | Viewed: | 71 times | | Topic: | Suggestions | |
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| In Suggestions, Cob writes:
| | Please make the site upgrade and enable payment at checkout. I have so many
buyers confused on what to do and how to pay. If they had the option to pay
at checkout it would be so much more streamlined and convenient for everyone.
I am fully prepared and ready to handle payment at checkout, I already give my
buyer the maximum they will be charged for shipping in my terms (and yes, I never
charge more than my terms state, even if I would lose money). Therefore, the
buyer already knows the cost of their order at checkout, why can't they pay
at checkout?
Cob
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They are tens of thousands of active store each store with different fee each
store from different country with different postage fee
Who will take this huge task to solve?
Regards
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| Author: | nectara | | Posted: | Jun 13, 2016 03:33 | | Subject: | Re: BrickLink by Bookmark | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, Minifigforlife writes:
| | Hello there.
Bricklink is not a members club or a co-op. Bricklink is a business, and businesses,
last time I checked do not poll their customers very often, even about major
changes.
I cannot remember the last time ebay asked me if a change they were making were
ok with me.
I know things are different, but last time I checked, I had no right to make
it the way "I" want it to be. We all have to get used to it, or write an email
directly to admin stating your disapproval, and hopefully if enough people do
that, they will listen.
The last thing you can do is leave, if it is really that bad, but I'm guessing
you wont do that because you have spent the time to set up your bookmarks.
And my opinion of the new site is this.
I don't mind the bells and whistles
I don't mind that things are moved
I am extremely annoyed by Bricklink admin team poor communication
I am frustrated that things are broken
I am pleased they temporarily put back the old wanted list
I am annoyed that I am getting less orders because of the changes and bugs
So, I am off to follow my own advice and email admin about the things it could
do better.
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+1
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United Kingdom, England
