| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | bb327693 (98) | Nov 13, 2013 | 3917635 | Seller | | very slow to ship |
| | | Complaint | gelf4441red (843) | Nov 5, 2013 | 3882615 | Seller | sent me tatterd and discoloured product. didn't bother to answer my text
Reply: Sorry, your email must have gone to Spam, searching now
Follow-Up: They fixed everything, Good reputable seller |
| | | Complaint | mustang68 (271) | Apr 2, 2013 | 3457735 | Seller | | very expencive shipping |
| | | Complaint | darthangel2008 (243) | Mar 9, 2013 | 3420779 | Seller | | Another order short! Even though they did fix the last 3, its ridiculous! |
| | | Complaint | burridge1964 (1125) | Feb 12, 2013 | 3341286 | Seller | Poor Customer Service Dreadful Seller, I Am £11.41 Out Of Pocket
Reply: I'm sorry, we have no way to control Customs charges, forms are accurate. |
| | | Complaint | katja9892 (621) | Dec 11, 2012 | 3107873 | Seller | | The Bricks are lost in the Post :-( |
| | | Complaint | bb253526 (361) | Nov 1, 2012 | 3110954 | Seller | | 2 lots missing, very disappointed in service. Will not be using again. |
| | | Complaint | MJayz83 (323) | Oct 29, 2012 | 3117979 | Seller | | They send your package to you very slowly |
| | | Complaint | bb320495 (1) | Sep 16, 2012 | 3003159 | Seller | I didn't recieve three of the lots that I ordered, but got everything else.
Reply: Would have gladly sent missing pieces if we had been notified. |
| | | Complaint | BadDonkeyBricks (2200) | Aug 1, 2012 | 2945057 | Seller | Order has been in Pocessing status for 8 days.Won't email me back to cancel
Reply: Invoice was sent 1 day after order placed, check your Spam folder
Follow-Up: Please disgard my feedback. |
| | | Complaint | BLUSER_111470 (13) | Jun 30, 2012 | 2886752 | Seller | They shipped 5 days after order submission. Didn't read my comments section.
Reply: Shipped immediately after payment received, First Class Mail as requested... |
| | | Complaint | BLUSER_324421 (2) | May 23, 2012 | 2833466 | Seller | | sorry please cancel this order i have got some else where |
| | | Complaint | bb122669 (21) | Mar 22, 2012 | 2685431 | Seller | | Unsatisfactory. Part 3626bpb232is missing from my order. I demand justice. |
| | | Complaint | bb303758 (12) | Feb 29, 2012 | 2623463 | Seller | Shipping costs high, product never received.
Reply: shipped 2 pounds at the USPS 2 pound rate |
| | | Complaint | bb249604 (51) | Jan 31, 2012 | 2294152 | Seller | great
Reply: ??? |
| | | Complaint | BLUSER_184480 (4) | Oct 30, 2011 | 2292362 | Seller | never received shipment, money is not returned, irresponsible, shame
Reply: sent to correct address, not insured, not even late enough to be "lost" yet |
| | | Complaint | earl9371 (255) | Oct 11, 2011 | 2323220 | Seller | Slow 2 invoice & ship, bricks dirty, order short and hasn't fulfilled. RUN
Reply: ordered 8/28, inv 8/30, rec 9/3. Missing 1 piece was sent, have del conf # |
| | | Complaint | bb191672 (56) | Sep 1, 2011 | 2233707 | Seller | no parcell recieved and nothing heared to my emails
Reply: emails were answered, order shipped 7/7.
Follow-Up: I finally got the parcell thanks |
| | | Complaint | BLUSER_263819 (2) | Jul 15, 2011 | 2247497 | Seller | | Way to long to respond to my e-mails! |
| | | Complaint | ChristopherBonn (35) | May 1, 2011 | 2134522 | Seller | | Slow service. Took 2 days to even send the invoice. Still waiting on shipment. |
| | | Complaint | BLUSER_249861 (1) | Apr 4, 2011 | 2096927 | Seller | | taking way too long to process my order |
| | | Complaint | BLUSER_5648 (65) | Dec 27, 2010 | 1912215 | Seller | Piece missing from order. Notified seller, who still has not sent it.
Reply: refund was sent for the missing piece. |
| | | Complaint | BLUSER_200802 (94) | Nov 4, 2010 | 1842606 | Seller | Payment not noticed by seller, VERY late shipment, parts dirty and broken.
Reply: Shipped as soon as we were notified of payment. Parts were NOT dirty or broken.
Follow-Up: Piece was indeed broken, and they were dirty. Had to wipe them off and clean. |
| | | Complaint | BLUSER_199904 (1) | Oct 9, 2010 | 1837638 | Seller | ummm sorry for this but can you cancel the order
Reply: Leaving neg feedback is not the correct way to ask to cancel order |
| | | Complaint | BLUSER_214330 (3) | Sep 26, 2010 | 1777752 | Seller | | Some of the items were not included with the description |
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