| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | BLUSER_216441 (65) | Sep 26, 2010 | 1795557 | Seller | missing pieces, slow email responses, average shipping speed..
Reply: missing pieces were sent as soon as we were notified of the error
Follow-Up: received missing pieces a week later |
| | | Complaint | Stefannobel (588) | Sep 12, 2010 | 1787189 | Seller | no reply within a week
Reply: invoice was sent 2 weeks ago. NPB |
| | | Complaint | BLUSER_187791 (58) | Aug 23, 2010 | 1750565 | Seller | some pieces are garbage!!! no respond to email
Reply: Please double check your e-mail, I responded earlier today. |
| | | Complaint | Pipslice (140) | Aug 22, 2010 | 1749798 | Seller | | Several parts were damaged; Tried to contact Seller with no response |
| | | Complaint | BLUSER_160995 (7) | Jul 27, 2010 | 1739918 | Seller | please change status to paid! i payed 2 days ago and it says pending???
Reply: You didn't wait for invoice or pay shipping and didn't cancel your other ordrer
Follow-Up: i got an invoice from you for 34.85 and thats what i payed! |
| | | Complaint | BLUSER_160995 (7) | Jul 26, 2010 | 1736576 | Seller | horrible seller! doesn't even acknowledge my orders
Reply: Just after you placed the order you wanted it canceled! It will be canceled... |
| | | Complaint | GlxyCmdr (435) | Jun 6, 2010 | 1664598 | Seller | Missing parts, slow service, unresponsive to email, won't buy again,
Reply: I haven't seen any e-mail about missing parts from you.
Follow-Up: ToyBrickBrigade did make the order right once we communicated, thank you |
| | | Complaint | hazelsden (246) | Mar 22, 2010 | 1549976 | Seller | | Wrong & Missing Parts, Excessive Delays, 36 Days to receive Refund. |
| | | Complaint | BLUSER_83888 (12) | Mar 17, 2010 | 1422426 | Seller | Many plates I got were of poor quality. Filthy or chewed/nicked and useless
Reply: This order is from October... Are you sure? Never e-mailed... |
| | | Complaint | bb176400 (36) | Mar 12, 2010 | 1584702 | Seller | Seller took 8 days to send package out, two used pieces scuffed more than norm
Reply: Paid Thursday, shipped Monday |
| | | Complaint | BLUSER_189416 (40) | Mar 5, 2010 | 1550976 | Seller | everything is such a bother to fix, missing pieces that can't be found
Reply: I thought we were working out a solution...
Follow-Up: your solutions take weeks and weeks too long |
| | | Complaint | BLUSER_91615 (6) | Feb 7, 2010 | 1520721 | Seller | | Pieces were filthy and damaged. Said they would ship replacements, never did. |
| | | Complaint | BLUSER_188915 (1) | Feb 5, 2010 | 1543444 | Seller | I filed an NRS. I payed about 6 days ago yet the order status never changed!
Reply: it's not exactly NRS if you don't e-mail us first |
| | | Complaint | BLUSER_180777 (4) | Dec 24, 2009 | 1490450 | Seller | Response to email was slow.
Reply: ??? Order invoiced and shipped in a timely manner Happy Holidays |
| | | Complaint | BLUSER_180654 (54) | Dec 20, 2009 | 1488855 | Seller | | so far i'm unimpressed my other orders have shipped already |
| | | Complaint | BLUSER_173421 (7) | Dec 19, 2009 | 1438525 | Seller | | Several attempts made to get items not shipped. After 30 days still waiting |
| | | Complaint | BLUSER_160223 (8) | Sep 4, 2009 | 1368255 | Seller | Still not recieved this or the previous order
Reply: Shipped 6 days ago. It takes longer than that to get from US to UK |
| | | Complaint | Clockworker (134) | Jul 8, 2009 | 1335211 | Seller | | Parts were dirty, some faded and some were broken.The shipping was super fast!! |
| | | Complaint | BLUSER_157290 (51) | Jun 22, 2009 | 1321840 | Seller | Didn't have a couple of items, took ten days to receive!!!
Reply: Paid Wed 6/17 received on Mon 6/22? That would seem reasonable... |
| | | Complaint | BLUSER_153916 (9) | May 12, 2009 | 1276184 | Seller | Some of the battle droid parts were dirty and colored on with markers
Reply: Please contact us directly with issues, we could send replacements... |
| | | Complaint | BLUSER_154481 (1) | May 6, 2009 | 1278840 | Seller | I will be returning my order since I didn't receive it in time.
Reply: payment received 4/26, order received 5/5, that's no major delay |
| | | Complaint | shrader (42) | Apr 8, 2009 | 1241306 | Seller | | Very slow to ship. Missing items. Very slow to correct - only after I filed NSS |
| | | Complaint | BLUSER_149812 (14) | Mar 25, 2009 | 1239220 | Seller | | Missing and damaged parts. No response to multiple emails. |
| | | Complaint | BLUSER_139689 (3) | Dec 30, 2008 | 1162495 | Seller | | Ordered on 14th, 4 days to invoice, ignored shipping request by Christmas, |
| | | Complaint | dluders (1035) | Nov 7, 2008 | 1123398 | Seller | REALLY SLOW; read http://www.bricklink.com/messageThread.asp?ID=69766&nID=316110
Reply: Your 8th order w/us - sorry you didn't realize we ship from TX until now |
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