| Discussion Forum: All Replies to Message 1469314 |
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| | | Author: | bahpstore  | | Posted: | May 13, 2024 13:14 | | Subject: | Re: USPS shows delivered | | Viewed: | 74 times | | Topic: | Feedback | |
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| In Feedback, jennnifer writes:
| | In Feedback, bahpstore writes:
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We also asked the buyer if any family or friends might get the package for them,
but it seems most buyers reacted badly for such question.
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Yes, I have had the same experience! People do not like this question.
~Jen
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Once a buyer contacted us after 2 month said she started building with her kids,
our order was missing among 7 orders.
We pointed that USPS tracking showed it was delivered. She left a neutral feedback
and placed an identical order. I asked our packer to rush it, also upgraded it
to priority mail. Before package is out, she sent us a request to cancel it.
Her father got the package, put in his truck and forgot!
So we out of PayPal fee, time to pack and unpack order, and a black mark. When
I asked her to please remove the feedback, all I got is radio silence.
I thought to ask other buyers if anyone else might have their package. Not a
good idea it seems.
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USA, Virginia
