Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
Completed yes. I order regularly on aliexpress and they do this. They send
an email asking how it went. They follow up later with an email saying they
are going to identify the order is completed. All regularly on behalf of their
sellers. Not a big deal. Probably avoids the five months later someone saying
they didn’t receive something. This is a legitimate issue for sellers. The
time limit for a PayPal refund is longer than my time limit for a postal insurance
claim.
Though, Bricklink also does this by purging orders from the website. Its a long
time limit but difficult to resolve any issues afterwards.
Canada, Ontario
