Discussion Forum: Thread 353736

 Author: BRCook View Messages Posted By BRCook
 Posted: Feb 9, 2024 05:11
 Subject: Pearl dark grey vs black in Part 4073
 Viewed: 103 times
 Topic: General
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BRCook (1244)

Location:  Australia, New South Wales
Member Since Contact Type Status
Jan 30, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Few Good Sets
Hi Bricklinkers,

I had a buyer who purchased 15x 4073 (New) in pearl dark grey (PDG). He sent
me a message today said I had supplied black instead of PDG. I checked my inventory
& I only have PDG in the drawer so I'm confident order was correct. I asked
him to check as difference between black & PDG is subtle. No it is black (offered
to provide photo).

My attitude is no point arguing over a few cents. I source my new parts from
unopened sets or directly from Lego so I can't offer the buyer anything else.
Automatic refund for the item.

I'm interested in other seller's experiences.

Thanks in advance.
Brendan
 Author: 1977_mauro View Messages Posted By 1977_mauro
 Posted: Feb 9, 2024 06:44
 Subject: Re: Pearl dark grey vs black in Part 4073
 Viewed: 62 times
 Topic: General
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1977_mauro (3389)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status
Feb 19, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Mauro's Revenge
Sorrry but both colors can be very good differentiated for the part 4073.

Ask for photos of your part and the same part in black.

In General, BRCook writes:
  Hi Bricklinkers,

I had a buyer who purchased 15x 4073 (New) in pearl dark grey (PDG). He sent
me a message today said I had supplied black instead of PDG. I checked my inventory
& I only have PDG in the drawer so I'm confident order was correct. I asked
him to check as difference between black & PDG is subtle. No it is black (offered
to provide photo).

My attitude is no point arguing over a few cents. I source my new parts from
unopened sets or directly from Lego so I can't offer the buyer anything else.
Automatic refund for the item.

I'm interested in other seller's experiences.

Thanks in advance.
Brendan
 Author: ghyde View Messages Posted By ghyde
 Posted: Feb 9, 2024 18:13
 Subject: Re: Pearl dark grey vs black in Part 4073
 Viewed: 50 times
 Topic: General
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Far North Bricks
In General, BRCook writes:
  Hi Bricklinkers,

I had a buyer who purchased 15x 4073 (New) in pearl dark grey (PDG). He sent
me a message today said I had supplied black instead of PDG. I checked my inventory
& I only have PDG in the drawer so I'm confident order was correct. I asked
him to check as difference between black & PDG is subtle. No it is black (offered
to provide photo).

My attitude is no point arguing over a few cents. I source my new parts from
unopened sets or directly from Lego so I can't offer the buyer anything else.
Automatic refund for the item.

I'm interested in other seller's experiences.

Thanks in advance.
Brendan

It would be interesting to see what photo he sends.

Did you check their feedback to see whether they are contesting similarly difficult
colors?

If they are, perhaps you should stop list them to prevent further issues.

Cheers ...

ghyde