Discussion Forum: All Replies to Message 1448746

 Author: sandman View Messages Posted By sandman
 Posted: Jan 17, 2024 15:54
 Subject: Re: BrickStore database issue.
 Viewed: 121 times
 Topic: Related Software
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

sandman (2563)

Location:  Germany, Bayern
Member Since Contact Type Status
Jan 15, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickforge
In Related Software, sandman writes:
  In Related Software, sandman writes:
  TL;DR: The version doesn't matter - the datacenter hosting the server with
the database has routing problems. Nothing I can do about it, but should hopefully
be up and running again shortly.

UPDATE: Just had a call with their support: the general routing problem on their
side was fixed hours ago, but somehow my server instance still has problems.
They are working on it now.

UPDATE 2: the datacenter guys were hopeful to get it fixed until this evening
(CET), but it's (obviously) still not working. Let's hope they get to
it tomorrow morning...
 Author: sandman View Messages Posted By sandman
 Posted: Jan 18, 2024 04:42
 Subject: Re: BrickStore database issue.
 Viewed: 29 times
 Topic: Related Software
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

sandman (2563)

Location:  Germany, Bayern
Member Since Contact Type Status
Jan 15, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickforge
The server is reachable again now since 9:30 CET.
 Author: Back2BackDeals1 View Messages Posted By Back2BackDeals1
 Posted: Jan 18, 2024 09:45
 Subject: Re: BrickStore database issue.
 Viewed: 29 times
 Topic: Related Software
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Back2BackDeals1 (123)

Location:  USA, Florida
Member Since Contact Type Status
Sep 14, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Back2Back Brix
In Related Software, sandman writes:
  The server is reachable again now since 9:30 CET.

We are still having an issue with Brickstore even now that the database is downloading
properly.

When we try to close a file we have open, it won't close just that file,
it closes the entire program.

Also we can no longer select a file from the open documents menu, we have to
go to the top of the open file and use the pull down menu to switch between files.

We have tried uninstalling and reinstalling, we have also installed the latest
update to our macbook and still its not working. Any suggestions?