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| | | Author: | eprespite  | | Posted: | Aug 2, 2023 19:11 | | Subject: | (Cancelled) | | Viewed: | 199 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | Author: | Nubs_Select | | Posted: | Aug 2, 2023 19:19 | | Subject: | Re: Feedback Removal Request | | Viewed: | 103 times | | Topic: | Feedback | |
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| In Feedback, eprespite writes:
| | Hi,
I requested the deletion of one of the received feedbacks as it meets one of
the conditions: Feedback received contains information not relevant to the order.
The request was rejected. What can be done in such cases? I want admin help.
Thank you
|
if your referring to the negative from august it definaly relates to the order
"Kommunikációja kritikán aluli! Olyan alkatrészt árul, ami nincs!"
Google translate
"His communication is beyond criticism! He is selling a part that does not
exist!"
selling a part that doesn't exist in an order is defiantly relevant to the
order and communication is also very relevant to an order
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| | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 03:32 | | Subject: | Re: Feedback Removal Request | | Viewed: | 95 times | | Topic: | Feedback | |
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| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | Hi,
I requested the deletion of one of the received feedbacks as it meets one of
the conditions: Feedback received contains information not relevant to the order.
The request was rejected. What can be done in such cases? I want admin help.
Thank you
|
if your referring to the negative from august it definaly relates to the order
"Kommunikációja kritikán aluli! Olyan alkatrészt árul, ami nincs!"
Google translate
"His communication is beyond criticism! He is selling a part that does not
exist!"
selling a part that doesn't exist in an order is defiantly relevant to the
order and communication is also very relevant to an order
|
yes, that's what I thought. but the fact that I am selling something that
does not exist is not true. 2 parts were missing, which I promised to replace.
does that mean i'm selling something i don't have? according to them,
this is true for many sellers because I am not the only one who made a mistake
and forgot to send something in the order. but that doesn't mean I'm
selling something I don't have. the assessment of communication is subjective.
he asked and I answered. I always answered every question. He gave a negative
review in revenge because he is too self-conscious. this feedback is clearly
revenge. Order status Recevied, not Complet.
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| | | | | | | | | Author: | yorbrick | | Posted: | Aug 3, 2023 04:38 | | Subject: | Re: Feedback Removal Request | | Viewed: | 75 times | | Topic: | Feedback | |
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| | | yes, that's what I thought. but the fact that I am selling something that
does not exist is not true. 2 parts were missing, which I promised to replace.
does that mean i'm selling something i don't have? according to them,
this is true for many sellers because I am not the only one who made a mistake
and forgot to send something in the order. but that doesn't mean I'm
selling something I don't have. the assessment of communication is subjective.
he asked and I answered. I always answered every question. He gave a negative
review in revenge because he is too self-conscious. this feedback is clearly
revenge. Order status Recevied, not Complet.
|
You sold something you didn't have. The feedback should stay.
Buyers don't have to mark an order as complete, especially if it is not complete.
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| | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 06:41 | | Subject: | Re: Feedback Removal Request | | Viewed: | 55 times | | Topic: | Feedback | |
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| In Feedback, yorbrick writes:
| | | | yes, that's what I thought. but the fact that I am selling something that
does not exist is not true. 2 parts were missing, which I promised to replace.
does that mean i'm selling something i don't have? according to them,
this is true for many sellers because I am not the only one who made a mistake
and forgot to send something in the order. but that doesn't mean I'm
selling something I don't have. the assessment of communication is subjective.
he asked and I answered. I always answered every question. He gave a negative
review in revenge because he is too self-conscious. this feedback is clearly
revenge. Order status Recevied, not Complet.
|
You sold something you didn't have. The feedback should stay.
Buyers don't have to mark an order as complete, especially if it is not complete.
|
Hi,
the thing is, that's not true. 2 pieces were missing from the package sent.
the part is available, but I forgot it from the package. I offered to refund
the price or send it at my own expense. this is how they do it. and I'm sure
I'm not the first one here to make a mistake. what is the refund menu for
anyway? not exactly for that. but that's not why I got this. I got the negative
evaluation because I was honest.
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| | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 06:46 | | Subject: | Re: Feedback Removal Request | | Viewed: | 45 times | | Topic: | Feedback | |
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| In Feedback, yorbrick writes:
| | | | yes, that's what I thought. but the fact that I am selling something that
does not exist is not true. 2 parts were missing, which I promised to replace.
does that mean i'm selling something i don't have? according to them,
this is true for many sellers because I am not the only one who made a mistake
and forgot to send something in the order. but that doesn't mean I'm
selling something I don't have. the assessment of communication is subjective.
he asked and I answered. I always answered every question. He gave a negative
review in revenge because he is too self-conscious. this feedback is clearly
revenge. Order status Recevied, not Complet.
|
You sold something you didn't have. The feedback should stay.
Buyers don't have to mark an order as complete, especially if it is not complete.
|
he also wrote me things that I should sign when I reply to him because he doesn't
know who he's talking to if I don't sign my message. I think this is
stupid. and he didn't like that. because of these, it was clear even before
receiving the package that I would receive a negative evaluation. I got it out
of revenge, not because 2 parts worth HUF 150 were missing.
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| | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 3, 2023 06:54 | | Subject: | Re: Feedback Removal Request | | Viewed: | 44 times | | Topic: | Feedback | |
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| | | I got it out of revenge, not because 2 parts worth HUF 150 were missing.
|
You got it because you didn't supply two parts that were ordered and paid
for, and the buyer had to complain about it. Would all buyers do the same? No,
as some have time or are willing to wait for the parts they ordered that were
missing to be sent separately. That doesn't mean he is leaving negative feedback
for revenge, he is leaving negative feedback as you made a mistake.
However, the negative feedback you left him is revenge feedback. And it makes
you look like a poor seller.
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| | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 03:56 | | Subject: | Re: Feedback Removal Request | | Viewed: | 61 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | Hi,
I requested the deletion of one of the received feedbacks as it meets one of
the conditions: Feedback received contains information not relevant to the order.
The request was rejected. What can be done in such cases? I want admin help.
Thank you
|
if your referring to the negative from august it definaly relates to the order
"Kommunikációja kritikán aluli! Olyan alkatrészt árul, ami nincs!"
Google translate
"His communication is beyond criticism! He is selling a part that does not
exist!"
selling a part that doesn't exist in an order is defiantly relevant to the
order and communication is also very relevant to an order
|
does honesty deserve punishment? you always have to be honest everywhere, they
ask for it everywhere because it's the right way. I was honest. is the punishment
the "reward"? this is good. then you can't be honest because if you
say what you think, it's not appropriate for the other person.
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| | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 04:05 | | Subject: | Re: Feedback Removal Request | | Viewed: | 51 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | Hi,
I requested the deletion of one of the received feedbacks as it meets one of
the conditions: Feedback received contains information not relevant to the order.
The request was rejected. What can be done in such cases? I want admin help.
Thank you
|
if your referring to the negative from august it definaly relates to the order
"Kommunikációja kritikán aluli! Olyan alkatrészt árul, ami nincs!"
Google translate
"His communication is beyond criticism! He is selling a part that does not
exist!"
selling a part that doesn't exist in an order is defiantly relevant to the
order and communication is also very relevant to an order
|
if the seller forgets something in the order, but later sends it to the buyer,
is the seller selling something that the seller does not have? because that's
all that happened here. it's not like I'm selling something that isn't
there.
but the customer did not wait, but evaluated it in revenge before resending it.
and is that ok? and how does a stranger know what I have and what I don't?
his opinion is a generalization which is not true.
I bon't understand all.
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| | | | | | | | | Author: | StarBrick | | Posted: | Aug 3, 2023 06:46 | | Subject: | Re: Feedback Removal Request | | Viewed: | 46 times | | Topic: | Feedback | |
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| Provide a honest reply, explain what happened.
Move on afterward.
Relative new member; new members are very hard to please nowadays and very quick
on negatives I notice lately.
Society develops downwards as a whole, so it's bound to happen here too.
Stay true, stay honest.
And you might block the buyer for future buying at your store.
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| | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 06:52 | | Subject: | (Cancelled) | | Viewed: | 44 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | Familybuild | | Posted: | Aug 3, 2023 07:20 | | Subject: | Re: Feedback Removal Request | | Viewed: | 52 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | In Feedback, StarBrick writes:
| | Provide a honest reply, explain what happened.
Move on afterward.
Relative new member; new members are very hard to please nowadays and very quick
on negatives I notice lately.
Society develops downwards as a whole, so it's bound to happen here too.
Stay true, stay honest.
And you might block the buyer for future buying at your store.
|
I understand and you are right. I shouldn't have to deal with this. but this
is unfair. negative with a vengeance. and this is BL policy?
if I don't answer it's wrong. if i'm honest it's bad. if I don't
tell the truth it's bad. so how to do the right thing? is this BL's new
policy?
|
Hi there.
So far ive received one negative feedback.
In that instance the feedback was about 2 tiles marked with permanent marker.
The buyer who got these tiles bought several of these tiles, wich i supplied
all without marker.
The tiles with marker where there, but i put them in without being part of the
order (free, as a buyer for used parts might find it worth the time to clean
them)
I should have left a note in the package explaining this. I did not.
But the buyer did post an negative.
Without any form of contact. (For that , i did post a negative back; i find
it important as humans to have atleast the oppertunity to settle things)
I did file an report for rejection of the feedback.
Wich got denied; i do think the report form lacks oppertunity to state a case
for buyers.
But to the part most relevant for you;
If you do feel your case is Honest, there is an email option as a last ditch
effort to have an admin look into this. (Wich i did succesfully)
Everybody makes mistakes, but how you handle them and move forward from there
is what mayters.
Anyway nice day ahead!
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| | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 3, 2023 07:29 | | Subject: | Re: Feedback Removal Request | | Viewed: | 44 times | | Topic: | Feedback | |
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| | | In that instance the feedback was about 2 tiles marked with permanent marker.
The buyer who got these tiles bought several of these tiles, wich i supplied
all without marker.
The tiles with marker where there, but i put them in without being part of the
order (free, as a buyer for used parts might find it worth the time to clean
them)
I should have left a note in the package explaining this. I did not.
|
If you include anything substandard for free, you should always include a note
saying it is free and not part of the order. Otherwise, when a buyer opens a
package they see substandard parts and don't know that these are extras or
free until they have sorted and counted the rest of the order which takes time.
Their first impression is that they bought these parts from you and you supplied
them with substandard parts, seeing substandard parts already makes them unhappy
when sorting the rest of the order and they may find faults in other parts.
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| | | | | | | | | | | | | | | | | Author: | Familybuild | | Posted: | Aug 3, 2023 07:39 | | Subject: | Re: Feedback Removal Request | | Viewed: | 48 times | | Topic: | Feedback | |
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| In Feedback, yorbrick writes:
| | | | In that instance the feedback was about 2 tiles marked with permanent marker.
The buyer who got these tiles bought several of these tiles, wich i supplied
all without marker.
The tiles with marker where there, but i put them in without being part of the
order (free, as a buyer for used parts might find it worth the time to clean
them)
I should have left a note in the package explaining this. I did not.
|
If you include anything substandard for free, you should always include a note
saying it is free and not part of the order. Otherwise, when a buyer opens a
package they see substandard parts and don't know that these are extras or
free until they have sorted and counted the rest of the order which takes time.
Their first impression is that they bought these parts from you and you supplied
them with substandard parts, seeing substandard parts already makes them unhappy
when sorting the rest of the order and they may find faults in other parts.
|
Yes, i do put a notice on the plastic bags normally ; in that case i did not
for some reason. But because i did forget the note, i do not find it fair to
go negative directly. It takes the same amount of effort to send a short message
about it as it takes time to post the feedback.
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| | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 12:26 | | Subject: | Re: Feedback Removal Request | | Viewed: | 40 times | | Topic: | Feedback | |
|
| In Feedback, Familybuild writes:
| | In Feedback, eprespite writes:
| | In Feedback, StarBrick writes:
| | Provide a honest reply, explain what happened.
Move on afterward.
Relative new member; new members are very hard to please nowadays and very quick
on negatives I notice lately.
Society develops downwards as a whole, so it's bound to happen here too.
Stay true, stay honest.
And you might block the buyer for future buying at your store.
|
I understand and you are right. I shouldn't have to deal with this. but this
is unfair. negative with a vengeance. and this is BL policy?
if I don't answer it's wrong. if i'm honest it's bad. if I don't
tell the truth it's bad. so how to do the right thing? is this BL's new
policy?
|
Hi there.
So far ive received one negative feedback.
In that instance the feedback was about 2 tiles marked with permanent marker.
The buyer who got these tiles bought several of these tiles, wich i supplied
all without marker.
The tiles with marker where there, but i put them in without being part of the
order (free, as a buyer for used parts might find it worth the time to clean
them)
I should have left a note in the package explaining this. I did not.
But the buyer did post an negative.
Without any form of contact. (For that , i did post a negative back; i find
it important as humans to have atleast the oppertunity to settle things)
I did file an report for rejection of the feedback.
Wich got denied; i do think the report form lacks oppertunity to state a case
for buyers.
But to the part most relevant for you;
If you do feel your case is Honest, there is an email option as a last ditch
effort to have an admin look into this. (Wich i did succesfully)
Everybody makes mistakes, but how you handle them and move forward from there
is what mayters.
Anyway nice day ahead!
|
Hi,
what is the address where I should write to admin as a last resort?
Thank you
|
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| | | | | | | | | | | | | | | | | Author: | wildchicken13 | | Posted: | Aug 3, 2023 12:37 | | Subject: | Re: Feedback Removal Request | | Viewed: | 42 times | | Topic: | Feedback | |
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| In Feedback, eprespite writes:
| | Hi,
what is the address where I should write to admin as a last resort?
Thank you
|
CustomerSupport@bricklink.com
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| | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 12:43 | | Subject: | Re: Feedback Removal Request | | Viewed: | 52 times | | Topic: | Feedback | |
|
| In Feedback, wildchicken13 writes:
| | In Feedback, eprespite writes:
| | Hi,
what is the address where I should write to admin as a last resort?
Thank you
|
CustomerSupport@bricklink.com
|
Thank you
|
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| | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 3, 2023 06:55 | | Subject: | Re: Feedback Removal Request | | Viewed: | 63 times | | Topic: | Feedback | |
|
| In Feedback, StarBrick writes:
| | Provide a honest reply, explain what happened.
Move on afterward.
Relative new member; new members are very hard to please nowadays and very quick
on negatives I notice lately.
Society develops downwards as a whole, so it's bound to happen here too.
Stay true, stay honest.
And you might block the buyer for future buying at your store.
|
The seller already left revenge feedback for the buyer.
|
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| | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 12:39 | | Subject: | Re: Feedback Removal Request | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | In Feedback, StarBrick writes:
| | Provide a honest reply, explain what happened.
Move on afterward.
Relative new member; new members are very hard to please nowadays and very quick
on negatives I notice lately.
Society develops downwards as a whole, so it's bound to happen here too.
Stay true, stay honest.
And you might block the buyer for future buying at your store.
|
The seller already left revenge feedback for the buyer.
|
you are cool!  I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
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| | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 3, 2023 12:42 | | Subject: | Re: Feedback Removal Request | | Viewed: | 38 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | In Feedback, StarBrick writes:
| | Provide a honest reply, explain what happened.
Move on afterward.
Relative new member; new members are very hard to please nowadays and very quick
on negatives I notice lately.
Society develops downwards as a whole, so it's bound to happen here too.
Stay true, stay honest.
And you might block the buyer for future buying at your store.
|
The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
otherwise, I see that if I tell the customer that the sky is blue, but he doesn't
like it, then his negative feedback is fine according to BL because the seller's
communication is not adequate. I think it's an unfair system.
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| | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 3, 2023 15:36 | | Subject: | Re: Feedback Removal Request | | Viewed: | 44 times | | Topic: | Feedback | |
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| | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
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| | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:00 | | Subject: | Re: Feedback Removal Request | | Viewed: | 32 times | | Topic: | Feedback | |
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| In Feedback, yorbrick writes:
| | | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
|
you're absolutely right. it really cannot be explained more clearly than
this. the problem is that you don't understand what I'm writing. I didn't
get the negative rating because 2 parts were missing. before receiving the package,
it was already clear that I would receive a negative evaluation due to the conversation
prior to receiving the package. he valued our conversation, not the order. therefore,
my cancellation request is justified. I can't explain it more clearly than
that. gave negative feedback out of revenge for the conversation. I answered
in the negative. is that why i'm bad?
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| | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Aug 4, 2023 18:03 | | Subject: | Re: Feedback Removal Request | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
|
you're absolutely right. it really cannot be explained more clearly than
this. the problem is that you don't understand what I'm writing. I didn't
get the negative rating because 2 parts were missing. before receiving the package,
it was already clear that I would receive a negative evaluation due to the conversation
prior to receiving the package. he valued our conversation, not the order. therefore,
my cancellation request is justified. I can't explain it more clearly than
that. gave negative feedback out of revenge for the conversation. I answered
in the negative. is that why i'm bad?
|
except the conversation is part of the order... the feedback is for the entire
order process. from buying, to shipping, to receiving, to communication, to customer
service, etc. everything
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| | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:22 | | Subject: | Re: Feedback Removal Request | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
|
you're absolutely right. it really cannot be explained more clearly than
this. the problem is that you don't understand what I'm writing. I didn't
get the negative rating because 2 parts were missing. before receiving the package,
it was already clear that I would receive a negative evaluation due to the conversation
prior to receiving the package. he valued our conversation, not the order. therefore,
my cancellation request is justified. I can't explain it more clearly than
that. gave negative feedback out of revenge for the conversation. I answered
in the negative. is that why i'm bad?
|
except the conversation is part of the order... the feedback is for the entire
order process. from buying, to shipping, to receiving, to communication, to customer
service, etc. everything
|
example from the conversation:
the customer didn't like that I didn't sign the letter when I was writing,
because that way he didn't know who he was talking to. the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation was already clear from the response. do the items described
here belong to the order? because I don't think so.
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| | | | | | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Aug 4, 2023 18:25 | | Subject: | Re: Feedback Removal Request | | Viewed: | 34 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
|
you're absolutely right. it really cannot be explained more clearly than
this. the problem is that you don't understand what I'm writing. I didn't
get the negative rating because 2 parts were missing. before receiving the package,
it was already clear that I would receive a negative evaluation due to the conversation
prior to receiving the package. he valued our conversation, not the order. therefore,
my cancellation request is justified. I can't explain it more clearly than
that. gave negative feedback out of revenge for the conversation. I answered
in the negative. is that why i'm bad?
|
except the conversation is part of the order... the feedback is for the entire
order process. from buying, to shipping, to receiving, to communication, to customer
service, etc. everything
|
example from the conversation:
the customer didn't like that I didn't sign the letter when I was writing,
because that way he didn't know who he was talking to. the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation was already clear from the response. do the items described
here belong to the order? because I don't think so.
|
some buyers are impossible to please but its still a buyers choice to leave how
the felt about an order.the shipping part of it even if the customer chose it
is still part of the order and none of these valid reasons
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback received contains information not relevant to the order.
Feedback system is being used to send messages.
Feedback system is being used as an advertising tool to link to pages outside
of BrickLink.
Buyer or seller is attempting feedback extortion.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
seem to qualify
|
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:37 | | Subject: | Re: Feedback Removal Request | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
|
you're absolutely right. it really cannot be explained more clearly than
this. the problem is that you don't understand what I'm writing. I didn't
get the negative rating because 2 parts were missing. before receiving the package,
it was already clear that I would receive a negative evaluation due to the conversation
prior to receiving the package. he valued our conversation, not the order. therefore,
my cancellation request is justified. I can't explain it more clearly than
that. gave negative feedback out of revenge for the conversation. I answered
in the negative. is that why i'm bad?
|
except the conversation is part of the order... the feedback is for the entire
order process. from buying, to shipping, to receiving, to communication, to customer
service, etc. everything
|
example from the conversation:
the customer didn't like that I didn't sign the letter when I was writing,
because that way he didn't know who he was talking to. the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation was already clear from the response. do the items described
here belong to the order? because I don't think so.
|
some buyers are impossible to please but its still a buyers choice to leave how
the felt about an order.the shipping part of it even if the customer chose it
is still part of the order and none of these valid reasons
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback received contains information not relevant to the order.
Feedback system is being used to send messages.
Feedback system is being used as an advertising tool to link to pages outside
of BrickLink.
Buyer or seller is attempting feedback extortion.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
seem to qualify
|
thanks, but it was unnecessary to copy it here because I know this. otherwise
it includes:
Feedback received contains information not relevant to the order.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Aug 4, 2023 18:41 | | Subject: | Re: Feedback Removal Request | | Viewed: | 33 times | | Topic: | Feedback | |
|
| | | Feedback received contains information not relevant to the order.
|
except the buyer wasn't happy with something related to the order so its
order related?
"the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation"
looks like a picky buyer who wasn't happy about something related to his
order
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:49 | | Subject: | Re: Feedback Removal Request | | Viewed: | 32 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | | | Feedback received contains information not relevant to the order.
|
except the buyer wasn't happy with something related to the order so its
order related?
"the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation"
looks like a picky buyer who wasn't happy about something related to his
order
|
but seriously. Am I the first seller here who forgot something in the order?
has no one ever done this before?
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Aug 4, 2023 19:10 | | Subject: | Re: Feedback Removal Request | | Viewed: | 38 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | In Feedback, Nubs_Select writes:
| | | | Feedback received contains information not relevant to the order.
|
except the buyer wasn't happy with something related to the order so its
order related?
"the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation"
looks like a picky buyer who wasn't happy about something related to his
order
|
but seriously. Am I the first seller here who forgot something in the order?
has no one ever done this before?
|
not the first but still valid for the buyer to leave whatever feedback they want.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 5, 2023 03:21 | | Subject: | Re: Feedback Removal Request | | Viewed: | 27 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, Nubs_Select writes:
| | | | Feedback received contains information not relevant to the order.
|
except the buyer wasn't happy with something related to the order so its
order related?
"the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation"
looks like a picky buyer who wasn't happy about something related to his
order
|
but seriously. Am I the first seller here who forgot something in the order?
has no one ever done this before?
|
not the first but still valid for the buyer to leave whatever feedback they want.
|
then I have the right to disagree with it and if the rules allow it, it should
be deleted.
however, I absolutely do not understand how and why an old case where I was right
should be listed here.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Aug 4, 2023 21:01 | | Subject: | Re: Feedback Removal Request | | Viewed: | 48 times | | Topic: | Feedback | |
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| | | thanks, but it was unnecessary to copy it here because I know this. otherwise
it includes:
Feedback received contains information not relevant to the order.
|
OK, let me be straight with you.
1) This feedback you received will NOT be removed.
2) This feedback may not be deserved. Like in real life, it happens you get something
not deserved. But here it's NOT important; buyers do NOT care (mainly)
about feedback profile. So, forget it and do something more constructive than
to complain here?
3) You shouldn't have posted a Negative in retaliation; now you can't
even discuss with the buyer for him to remove his feedback 
Again, forget it, work on something positive.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 5, 2023 03:34 | | Subject: | Re: Feedback Removal Request | | Viewed: | 32 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | | | thanks, but it was unnecessary to copy it here because I know this. otherwise
it includes:
Feedback received contains information not relevant to the order.
|
OK, let me be straight with you.
1) This feedback you received will NOT be removed.
2) This feedback may not be deserved. Like in real life, it happens you get something
not deserved. But here it's NOT important; buyers do NOT care (mainly)
about feedback profile. So, forget it and do something more constructive than
to complain here?
3) You shouldn't have posted a Negative in retaliation; now you can't
even discuss with the buyer for him to remove his feedback
Again, forget it, work on something positive.
|
thank you for your honesty. if you took this as a complaint, you misunderstood.
otherwise, if the customers don't care, then what is the rating for? the
problem with the evaluation system is that if I tell the customer that the sky
is blue and he doesn't like it, he gives a negative feedback and that's
the end of the matter.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 5, 2023 03:48 | | Subject: | Re: Feedback Removal Request | | Viewed: | 56 times | | Topic: | Feedback | |
|
| | | thank you for your honesty. if you took this as a complaint, you misunderstood.
otherwise, if the customers don't care, then what is the rating for? the
problem with the evaluation system is that if I tell the customer that the sky
is blue and he doesn't like it, he gives a negative feedback and that's
the end of the matter.
|
Your argument shows an important point. Even though you think the sky is blue
and you stick stubbornly to it, from the buyer's view it might be incorrect.
But you only see your own view and refuse to understand the buyer's view.
I just looked out of the window, the sky is light grey. Four hours ago it was
black. You see something and only believe your perspective is correct, whereas
the buyer sees something different and believes he is right.
You made a mistake and the buyer believes you made a mistake and blames you.
You refuse that you made a mistake as you have tried to correct it, and you blame
the buyer.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 5, 2023 03:56 | | Subject: | Re: Feedback Removal Request | | Viewed: | 53 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | | | thank you for your honesty. if you took this as a complaint, you misunderstood.
otherwise, if the customers don't care, then what is the rating for? the
problem with the evaluation system is that if I tell the customer that the sky
is blue and he doesn't like it, he gives a negative feedback and that's
the end of the matter.
|
Your argument shows an important point. Even though you think the sky is blue
and you stick stubbornly to it, from the buyer's view it might be incorrect.
But you only see your own view and refuse to understand the buyer's view.
I just looked out of the window, the sky is light grey. Four hours ago it was
black. You see something and only believe your perspective is correct, whereas
the buyer sees something different and believes he is right.
You made a mistake and the buyer believes you made a mistake and blames you.
You refuse that you made a mistake as you have tried to correct it, and you blame
the buyer.
|
I should copy our conversation here and then maybe you would understand what
I'm talking about. I didn't get the negative rating because of the
2 parts. it's just icing on the cake. the point here was that the buyer did
not receive a notification from the delivery company. I answered that, I was
honest. the customer didn't like it, that's why I got the negative feedback.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Aug 5, 2023 12:04 | | Subject: | Re: Feedback Removal Request | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | | | thank you for your honesty. if you took this as a complaint, you misunderstood.
otherwise, if the customers don't care, then what is the rating for? the
problem with the evaluation system is that if I tell the customer that the sky
is blue and he doesn't like it, he gives a negative feedback and that's
the end of the matter.
|
Your argument shows an important point. Even though you think the sky is blue
and you stick stubbornly to it, from the buyer's view it might be incorrect.
But you only see your own view and refuse to understand the buyer's view.
I just looked out of the window, the sky is light grey. Four hours ago it was
black. You see something and only believe your perspective is correct, whereas
the buyer sees something different and believes he is right.
You made a mistake and the buyer believes you made a mistake and blames you.
You refuse that you made a mistake as you have tried to correct it, and you blame
the buyer.
|
I should copy our conversation here and then maybe you would understand what
I'm talking about.
|
We know what it’s about. The buyer placed an order and wasn’t happy about something
(related to shipping (and something about 2 missing parts?) and then after everything
was said and done their overall experience was negative so they left negative
feedback. It’s quite simple. It did not reach their expectations so they are
free to say how they felt
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 6, 2023 05:34 | | Subject: | Re: Feedback Removal Request | | Viewed: | 42 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | | | thank you for your honesty. if you took this as a complaint, you misunderstood.
otherwise, if the customers don't care, then what is the rating for? the
problem with the evaluation system is that if I tell the customer that the sky
is blue and he doesn't like it, he gives a negative feedback and that's
the end of the matter.
|
Your argument shows an important point. Even though you think the sky is blue
and you stick stubbornly to it, from the buyer's view it might be incorrect.
But you only see your own view and refuse to understand the buyer's view.
I just looked out of the window, the sky is light grey. Four hours ago it was
black. You see something and only believe your perspective is correct, whereas
the buyer sees something different and believes he is right.
You made a mistake and the buyer believes you made a mistake and blames you.
You refuse that you made a mistake as you have tried to correct it, and you blame
the buyer.
|
I understand, but now I also understand that you don't understand what I'm
saying. whether the sky is blue or not is irrelevant to the order. in my case,
I received a negative evaluation for exactly the same reason as the blue sky.
therefore, the negative evaluation contains something that is not permitted by
the regulations. moreover, it was much more important for the customer to be
able to give negative feedback, because he didn't even wait for me to send
what was missing. he indicated his problem and immediately gave a negative rating,
he did not wait for me to send the missing item. i think this shows that the
bad review was more important to the customer than anything else.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Aug 6, 2023 08:55 | | Subject: | Re: Feedback Removal Request | | Viewed: | 60 times | | Topic: | Feedback | |
|
| | |
I understand, but now I also understand that you don't understand what I'm
saying. whether the sky is blue or not is irrelevant to the order. in my case,
I received a negative evaluation for exactly the same reason as the blue sky.
therefore, the negative evaluation contains something that is not permitted by
the regulations. moreover, it was much more important for the customer to be
able to give negative feedback, because he didn't even wait for me to send
what was missing. he indicated his problem and immediately gave a negative rating,
he did not wait for me to send the missing item. i think this shows that the
bad review was more important to the customer than anything else.
|
Google translate says he wrote this:
His communication is beyond criticism! He is selling a part that does not exist!
Communication about an order is relevant to an order. Selling parts that do not
exist (as in, not sending parts that were ordered) is about the order. There
should be no reason for bricklink to remove this feedback.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 5, 2023 03:36 | | Subject: | Re: Feedback Removal Request | | Viewed: | 32 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | | | thanks, but it was unnecessary to copy it here because I know this. otherwise
it includes:
Feedback received contains information not relevant to the order.
|
OK, let me be straight with you.
1) This feedback you received will NOT be removed.
2) This feedback may not be deserved. Like in real life, it happens you get something
not deserved. But here it's NOT important; buyers do NOT care (mainly)
about feedback profile. So, forget it and do something more constructive than
to complain here?
3) You shouldn't have posted a Negative in retaliation; now you can't
even discuss with the buyer for him to remove his feedback
Again, forget it, work on something positive.
|
by the way, positive feedback and orders have also come in the time that has
passed since the negative.
|
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:43 | | Subject: | Re: Feedback Removal Request | | Viewed: | 34 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, Nubs_Select writes:
| | In Feedback, eprespite writes:
| | In Feedback, yorbrick writes:
| | | | | | The seller already left revenge feedback for the buyer.
|
you are cool! I get a negative feedback out of revenge, to which I respond
with a negative and am I the bad one who evaluates out of revenge? how is this?
should I ignore the negative feedback I got from revenge? could you explain
this
|
You got a negative as you made an error and the buyer was disappointed. That
is not revenge.
After they left you a negative, you left them a negative. That is revenge.
I don't think it can be explained any clearer than that.
|
you're absolutely right. it really cannot be explained more clearly than
this. the problem is that you don't understand what I'm writing. I didn't
get the negative rating because 2 parts were missing. before receiving the package,
it was already clear that I would receive a negative evaluation due to the conversation
prior to receiving the package. he valued our conversation, not the order. therefore,
my cancellation request is justified. I can't explain it more clearly than
that. gave negative feedback out of revenge for the conversation. I answered
in the negative. is that why i'm bad?
|
except the conversation is part of the order... the feedback is for the entire
order process. from buying, to shipping, to receiving, to communication, to customer
service, etc. everything
|
example from the conversation:
the customer didn't like that I didn't sign the letter when I was writing,
because that way he didn't know who he was talking to. the customer did not
like that the delivery company he chose did not notify him after the order was
sent. in response, I wrote to him that there is no need to worry, I sent the
order, to which he replied that this style was not acceptable to him. and here
the negative evaluation was already clear from the response. do the items described
here belong to the order? because I don't think so.
|
some buyers are impossible to please but its still a buyers choice to leave how
the felt about an order.the shipping part of it even if the customer chose it
is still part of the order and none of these valid reasons
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback received contains information not relevant to the order.
Feedback system is being used to send messages.
Feedback system is being used as an advertising tool to link to pages outside
of BrickLink.
Buyer or seller is attempting feedback extortion.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
seem to qualify
|
it's not true that I'm selling something I don't have. this is a
generalization and not true. the customer doesn't know my inventory, he doesn't
know what I have and what I don't have. therefore not relevant to the order.
2 parts were left out, but that doesn't mean that I don't have such parts
and I sold something that I don't have. I also offered to send it to him
at my own expense or send a refund. the buyer was not harmed in any way.
|
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| | | | | Author: | wildchicken13 | | Posted: | Aug 3, 2023 15:43 | | Subject: | Re: Feedback Removal Request | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, eprespite writes:
| | Hi,
I requested the deletion of one of the received feedbacks as it meets one of
the conditions: Feedback received contains information not relevant to the order.
The request was rejected. What can be done in such cases? I want admin help.
Thank you
|
History repeats itself?
https://www.bricklink.com/message.asp?ID=1325128
https://www.bricklink.com/message.asp?ID=1233859
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| | | | | | | Author: | Familybuild | | Posted: | Aug 3, 2023 17:38 | | Subject: | Re: Feedback Removal Request | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, wildchicken13 writes:
That is sharply noticed..
Looks to me indeed it does repeat itself.
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| | | | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:13 | | Subject: | Re: Feedback Removal Request | | Viewed: | 31 times | | Topic: | Feedback | |
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| In Feedback, Familybuild writes:
| | In Feedback, wildchicken13 writes:
That is sharply noticed..
Looks to me indeed it does repeat itself.
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sorry but I do not understand you. it is a completely different case.
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| | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:12 | | Subject: | Re: Feedback Removal Request | | Viewed: | 33 times | | Topic: | Feedback | |
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| In Feedback, wildchicken13 writes:
I think not. if you receive an evaluation that does not comply with the regulations,
it is possible to delete it. I've been right so far. if I sell a part as
worn and get a bad rating because of that, it's not fair. in place of removing
such reviews. history does not repeat itself. in the current case, the evaluator
evaluated the conversation, not the order. bl regulations clearly describe that
such evaluations can be deleted. not relevant to the order. thanks for the links,
I just don't understand what you want with it? is this some kind of punishment
on your part, so that I finally learn that if someone is unjust, I should die?
or what do you want with that?
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| | | | | | | Author: | eprespite | | Posted: | Aug 4, 2023 18:53 | | Subject: | Re: Feedback Removal Request | | Viewed: | 31 times | | Topic: | Feedback | |
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| In Feedback, wildchicken13 writes:
but if history repeats itself, this evaluation will also be deleted, which proves
that I am right, just as I have been up to now.
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| | | | | | | Author: | eprespite | | Posted: | Aug 5, 2023 03:25 | | Subject: | Re: Feedback Removal Request | | Viewed: | 34 times | | Topic: | Feedback | |
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| In Feedback, wildchicken13 writes:
an old case where I was obviously right, why does it have to be here? what does
this have to do with the current case? I was right and it was deleted. is it
such a big deal? is it really that much of a problem for you? according to them,
if I was right a long time ago, it is impossible to be right now?
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| | | | | Author: | gravity129 | | Posted: | Aug 5, 2023 04:49 | | Subject: | Re: (Cancelled) | | Viewed: | 43 times | | Topic: | Feedback | |
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| In Feedback, eprespite writes:
Just a comment that when I am looking to purchase I am far more interested in
a sellers response to neutral or negative comments than in the comments themselves.
A perceived disproportionate response will certainly see me shopping elsewhere.
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| | | | | | | Author: | eprespite | | Posted: | Aug 5, 2023 10:23 | | Subject: | Re: (Cancelled) | | Viewed: | 44 times | | Topic: | Feedback | |
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| In Feedback, gravity129 writes:
| | In Feedback, eprespite writes:
Just a comment that when I am looking to purchase I am far more interested in
a sellers response to neutral or negative comments than in the comments themselves.
A perceived disproportionate response will certainly see me shopping elsewhere.
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I don't know when and where I wrote such a thing, but the fact is that the
feedback does not allow such a long text, there is not so much space.
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Hungary, Zala
Canada, Ontario
United Kingdom, England
Netherlands, Gelderland
USA, Illinois
France, Provence-Alpes-Côte d'Azur
Australia, South Australia