| Discussion Forum: Thread 343201 |
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| | | Author: | Emporiosa  | | Posted: | Jul 20, 2023 08:38 | | Subject: | Another ticket closed with no response | | Viewed: | 113 times | | Topic: | Taxes | |
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| Ticket number: 3CF-2C39685E-0012
When tickets are responded to, it's quick (and the newer portal system appears
like it's functioning better) so overall it's been much better for people.
But the last two tickets have sat open for 2 weeks, assigned, and then closed
without response.
As well, the thread it was referencing also has not be responded to: https://www.bricklink.com/message.asp?ID=1418927
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| | | | | Author: | 1001bricks | | Posted: | Jul 20, 2023 10:48 | | Subject: | Re: Another ticket closed with no response | | Viewed: | 61 times | | Topic: | Taxes | |
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| | | When tickets are responded to, it's quick (and the newer portal system appears
like it's functioning better) so overall it's been much better for people.
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Yes, indeed!
Problem is:
* They're fully aware about what they've to do, especially tax wise -
don't worry, they've specialists and "incentives" to comply -
like government administrations registered letters 
* If they didn't do it for now for reasons, they'll do it later on.
So I don't think it's a good idea to bomb them with requests, it may
just irritate them.
Note also that if they aren't required to do it, they may never do it: remember
BrickLink is per terms "AS IS", and if something's missing you wish
or need, you can chose to go elsewhere.
Very sorry, and really wishing you find a solution.
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| | | | | | | Author: | Emporiosa | | Posted: | Jul 20, 2023 17:19 | | Subject: | Re: Another ticket closed with no response | | Viewed: | 54 times | | Topic: | Taxes | |
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Note also that if they aren't required to do it, they may never do it: remember
BrickLink is per terms "AS IS", and if something's missing you wish
or need, you can chose to go elsewhere.
Very sorry, and really wishing you find a solution.
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The post is not about a feature that they haven't done/may include later.
It's referencing a feature they added but there's no communication about
it, and it doesn't function properly either. The importance of it is that
it contradicts what they previously stated, and has gov compliance implications
for sellers affected.
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Canada, Ontario
France, Provence-Alpes-Côte d'Azur