| Discussion Forum: Thread 336848 |
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| | | Author: | markssuperbrick  | | Posted: | Mar 21, 2023 16:29 | | Subject: | Issue sending invoices - Server error | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| Hi Team
When clicking on the send invoice i end up on this page, this is only happening
with international orders for some reason, Any advice on this would be greatly
appriciated
Mark
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| | | | | Author: | 1001bricks | | Posted: | Mar 21, 2023 16:48 | | Subject: | Re: Issue sending invoices - Server error | | Viewed: | 20 times | | Topic: | Technical Issues | |
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| In Technical Issues, markssuperbrick writes:
| | Hi Team
When clicking on the send invoice i end up on this page, this is only happening
with international orders for some reason, Any advice on this would be greatly
appriciated
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Because apparently you ship ONLY to a dozen of other Countries?
Like not mine, why?
Please check you Shop Settings and Shipping Methods?
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| | | | | Author: | jennnifer | | Posted: | Mar 21, 2023 17:08 | | Subject: | Re: Issue sending invoices - Server error | | Viewed: | 19 times | | Topic: | Technical Issues | |
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| In Technical Issues, markssuperbrick writes:
| | Hi Team
When clicking on the send invoice i end up on this page, this is only happening
with international orders for some reason, Any advice on this would be greatly
appriciated
Mark
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You might want to check the invoice template and any macros in use on it. The
addition of VAT or sales taxes has caused this error in the past.
Jen
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| | | | | | | Author: | markssuperbrick | | Posted: | Mar 21, 2023 18:49 | | Subject: | Re: Issue sending invoices - Server error | | Viewed: | 18 times | | Topic: | Technical Issues | |
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| In Technical Issues, jennnifer writes:
| | In Technical Issues, markssuperbrick writes:
| | Hi Team
When clicking on the send invoice i end up on this page, this is only happening
with international orders for some reason, Any advice on this would be greatly
appriciated
Mark
|
You might want to check the invoice template and any macros in use on it. The
addition of VAT or sales taxes has caused this error in the past.
Jen
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Thanks Jen that was the issue
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| | | | | | | | | Author: | 1001bricks | | Posted: | Mar 21, 2023 19:34 | | Subject: | Re: Issue sending invoices - Server error | | Viewed: | 22 times | | Topic: | Technical Issues | |
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| In Technical Issues, markssuperbrick writes:
| | In Technical Issues, jennnifer writes:
| | In Technical Issues, markssuperbrick writes:
| | Hi Team
When clicking on the send invoice i end up on this page, this is only happening
with international orders for some reason, Any advice on this would be greatly
appriciated
Mark
|
You might want to check the invoice template and any macros in use on it. The
addition of VAT or sales taxes has caused this error in the past.
Jen
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Thanks Jen that was the issue
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Apparently, but not only - as you now ship to France 
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New Zealand, Auckland
France, Provence-Alpes-Côte d'Azur
USA, Illinois