Discussion Forum: Thread 334143

 Author: edeevo View Messages Posted By edeevo
 Posted: Jan 30, 2023 15:25
 Subject: “Instant Checkout Unavailable” Error Fix…
 Viewed: 95 times
 Topic: Help
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edeevo (11119)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

This has happened to me before (and once again recently), so I figured it
was something to share (it pays to keep up n these sort of things when you are
adding a lot of inventory!)…


When using Instant Checkout, you need to make sure all the items in your store
inventory have the volume/weight required to allow for it to use your shipping
methods to calculate shipping costs... unfortunately, some of the items in the
catalog are missing volume/weight, and prevent Buyers from using your shipping
methods to purchase those items using Instant Checkout (the error reads something
along the lines of "no shipping methods available..."... so, unless
you add the appropriate information to your items, they may be unavailable for
Instant Checkout...

Because I just had a Buyer send me a message that they were unable to checkout
of my store the other day, I had to recheck my own inventory; and, sure enough,
one of items I recently added did not include information to allow for Instant
Checkout… so I fixed it, and the Buyer was able to purchase what they wanted
from me… That said, I felt it a good time to remind everyone using Instant Checkout
to verify all your items are set up to allow them to be bought this way, and
I created a simple step-by-step to verify all the items in your inventory are
set up to allow for Instant Checkout…

You can follow along with the image I created, and/or follow the steps below…


The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by:

1) Go to "My Store--Inventory"

2) Make sure the "Instant Checkout Unavailable" box is checked

3) Clicking on the “Go!” button to view those items (if any are listed, they
are missing information that would allow for Instant Checkout)

4) Add whatever information (volume or weight) is missing manually (as you can
see in the screenshots,
I added weight to the items in my inventory)...

5) Once you have added the appropriate information that was missing, click on
the “Submit Changes” button at the bottom of the list, and you should see them
all disappear—if any items remain, they are still missing information to allow
for Instant Checkout…


Years ago, it was quite a lesson in frustration in trying to find out why a few
Buyers couldn’t check out from my store (and those were the Buyers that actually
reached out and asked—there are likely others that couldn’t, and just decided
to stop trying!)… Once I figured it out though, I am continually reminding myself
after adding inventory to check again, so that I don’t have items in my inventory
that Buyers cannot actually purchase…

Hope this helps some Seller out there that was unaware of this little ‘feature’
of Bricklink & Instant Checkout…

Life is Good.
~Ed.
 
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 30, 2023 15:30
 Subject: Re: “Instant Checkout Unavailable” Error Fix…
 Viewed: 32 times
 Topic: Help
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1001bricks (52259)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, edeevo writes:
  If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.

That's it.
 Author: edeevo View Messages Posted By edeevo
 Posted: Jan 30, 2023 16:22
 Subject: Re: “Instant Checkout Unavailable” Error Fix…
 Viewed: 34 times
 Topic: Help
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edeevo (11119)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Help, 1001bricks writes:
  In Help, edeevo writes:
  If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.

That's it.

If that works for you...

I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...

Life is Good.
~Ed.
 
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 30, 2023 17:05
 Subject: Re: “Instant Checkout Unavailable” Error Fix…
 Viewed: 33 times
 Topic: Help
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1001bricks (52259)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, edeevo writes:
  In Help, 1001bricks writes:
  In Help, edeevo writes:
  If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.

That's it.

If that works for you...

I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...

Oh me too - I've maybe one Manual Invoice per month or couple of...

I mainly sell parts; so I very rarely have this case of no weight/dimension...
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 30, 2023 18:22
 Subject: Re: “Instant Checkout Unavailable” Error Fix…
 Viewed: 63 times
 Topic: Help
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Help, edeevo writes:
  In Help, 1001bricks writes:
  In Help, edeevo writes:
  If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.

That's it.

If that works for you...

I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...

Life is Good.
~Ed.

Please be aware that if you sell a lot of instructions, the shipping calculator
uses an algorithm if there is no data in the field. The algorithm often reports
a size that is too big.

I recommend using the "No Packing Dim in Catalog" checkbox to catch things
like this.