| Discussion Forum: Thread 333100 |
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| | | Author: | figflipper  | | Posted: | Jan 9, 2023 08:43 | | Subject: | Tracking information | | Viewed: | 107 times | | Topic: | Shipping | |
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| Hello everyone,
I’m brand new to selling on Bricklink. I’ve sold on other online platforms for
years. I recently received my first two Bricklink orders and shipped via PirateShip.
Is there a way to automatically provide tracking to the buyer or do we just copy
and paste to an email for them? I appreciate any help with this. I just want
to provide a seamless experience for my customers.
Scott
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Jan 9, 2023 08:48 | | Subject: | Re: Tracking information | | Viewed: | 34 times | | Topic: | Shipping | |
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| In Shipping, figflipper writes:
| | Hello everyone,
I’m brand new to selling on Bricklink. I’ve sold on other online platforms for
years. I recently received my first two Bricklink orders and shipped via PirateShip.
Is there a way to automatically provide tracking to the buyer or do we just copy
and paste to an email for them? I appreciate any help with this. I just want
to provide a seamless experience for my customers.
Scott
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Go into the actual order. Right at the bottom of screen you will find "edit
order"; in there you can add the tracking info.
Robert
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| | | | | | | Author: | popsicle | | Posted: | Jan 9, 2023 09:29 | | Subject: | (Cancelled) | | Viewed: | 42 times | | Topic: | Shipping | |
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| | (Cancelled) |
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| | | | | Author: | peregrinator | | Posted: | Jan 9, 2023 08:50 | | Subject: | Re: Tracking information | | Viewed: | 35 times | | Topic: | Shipping | |
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| In Shipping, figflipper writes:
| | Hello everyone,
I’m brand new to selling on Bricklink. I’ve sold on other online platforms for
years. I recently received my first two Bricklink orders and shipped via PirateShip.
Is there a way to automatically provide tracking to the buyer or do we just copy
and paste to an email for them? I appreciate any help with this. I just want
to provide a seamless experience for my customers.
Scott
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For each order:
1 - Go to the order detail page
2 - Click "Edit order" near the bottom
3 - Copy and paste the tracking number in the appropriate field
4 - Edit your "drive thru" template to include tracking information -
the macro (wrapped in less than/greater than signs like an HTML tag) is ORDERTRACKNO
https://www.bricklink.com/v2/mystore/message_templates.page
5 - send drive thru message to buyers
Additionally, if you paste the buyer's email address into the appropriate
field when you buy the shipping label, I believe Pirate Ship will send an email
with tracking information (I'm not sure as I've never used this feature).
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| | | | | Author: | popsicle | | Posted: | Jan 9, 2023 09:31 | | Subject: | (Cancelled) | | Viewed: | 55 times | | Topic: | Shipping | |
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| | (Cancelled) |
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USA, Georgia
United Kingdom, England
