Discussion Forum: Thread 332450

 Author: brickinmiheart View Messages Posted By brickinmiheart
 Posted: Dec 27, 2022 13:52
 Subject: 15 years membership only one negative. But..
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 Topic: Feedback
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brickinmiheart (1612)

Location:  Norway
Member Since Contact Type Status
Apr 26, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Harryland
Been member here for 15 years serving with parts and rarities.
I had only 1 negative feedback from buyer in 14 years.

Unfortunately i got 2 undeserved new ones in 2022 because of people are unhappy
with the tax surprises in the new extremist europe.

It is just so annoying and there is nothing to do about it, is it?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 27, 2022 13:55
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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Nubs_Select (3733)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, brickinmiheart writes:
  Been member here for 15 years serving with parts and rarities.
I had only 1 negative feedback from buyer in 14 years.

Unfortunately i got 2 undeserved new ones in 2022 because of people are unhappy
with the tax surprises in the new extremist europe.

It is just so annoying and there is nothing to do about it, is it?

not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost maybe but yah its
unfortunate
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 27, 2022 14:50
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost


"Europe" is more complicated than that. The issue here is an EU buyer
buying from a non-EU country, but is within the EEA.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 27, 2022 14:56
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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Nubs_Select (3733)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, yorbrick writes:
  
  not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost


"Europe" is more complicated than that. The issue here is an EU buyer
buying from a non-EU country, but is within the EEA.

to the rest of the world europe is europe for lack of better words
 Author: popsicle View Messages Posted By popsicle
 Posted: Dec 27, 2022 17:18
 Subject: (Cancelled)
 Viewed: 69 times
 Topic: Feedback
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popsicle (6654)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
(Cancelled)
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 27, 2022 17:23
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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peregrinator (766)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, Nubs_Select writes:
  In Feedback, yorbrick writes:
  
  not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost


"Europe" is more complicated than that. The issue here is an EU buyer
buying from a non-EU country, but is within the EEA.

to the rest of the world europe is europe for lack of better words


Right, so an EU buyer would see prices without added VAT were he or she looking
at a Norwegian store. I guess the same if looking at an Icelandic store or a
store in Liechtenstein (although there do not appear to be any of these).
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 27, 2022 18:08
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, Nubs_Select writes:
  In Feedback, yorbrick writes:
  
  not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost


"Europe" is more complicated than that. The issue here is an EU buyer
buying from a non-EU country, but is within the EEA.

to the rest of the world europe is europe for lack of better words

And for us, Canada is when it's America but not USA
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 27, 2022 18:06
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, yorbrick writes:
  
  not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost


"Europe" is more complicated than that. The issue here is an EU buyer
buying from a non-EU country, but is within the EEA.

Much more, at some places, they don't have any Sun light for months!

But, erm it doesn't change anything to an order, I mean, I guess?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 27, 2022 18:25
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, 1001bricks writes:
  In Feedback, yorbrick writes:
  
  not much to do about it unfortunately.
I think part of it is since if I'm not mistaken in Europe tax is built into
the price so they arent used to paying it as an extra cost


"Europe" is more complicated than that. The issue here is an EU buyer
buying from a non-EU country, but is within the EEA.

Much more, at some places, they don't have any Sun light for months!

But, erm it doesn't change anything to an order, I mean, I guess?

I don't know how BL is handling showing the prices for an EU buyer in this
store. Presumably if VAT is being added on and was a shock for the buyer, then
the buyer was assuming they were seeing VAT inc prices.
 Author: SezaR View Messages Posted By SezaR
 Posted: Dec 27, 2022 20:52
 Subject: Re: 15 years membership only one negative. But..
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 Topic: Feedback
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SezaR (1380)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Feedback, brickinmiheart writes:
  Been member here for 15 years serving with parts and rarities.
I had only 1 negative feedback from buyer in 14 years.

Unfortunately i got 2 undeserved new ones in 2022 because of people are unhappy
with the tax surprises in the new extremist europe.

It is just so annoying and there is nothing to do about it, is it?

Concerning the negative feedback you received from the french buyer: did you
submit ELECTRONICALLY the IOSS number?

If not, this means that the buyer paid taxes twice and he is obviously upset
because he ended up paying taxes twice! If this is the case, it is indeed your
fault.

I don't have enough info about the details of the two orders who buyers left
you a negative feedback. But make it clear in your terms,...that they buy from
outside Europe and they have to pay taxes to Bricklink if the total is less than
150 euro and your responsibility ends by submitting the IOSS electronically and
attaching the inoivce to the package.