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| | | Author: | pcthurman  | | Posted: | Dec 7, 2022 12:17 | | Subject: | Correct part identifying in stores. | | Viewed: | 78 times | | Topic: | Help | |
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| Hey all,
I have been a loyal patron of Bricklink for 18 years. I have really enjoyed the
ability to be able to buy single pieces to complete sets I am putting together
or to buy pieces for MOCS that I am creating.
Recently (2 years now) I have been experiencing a large number of orders that
the store is sending me the wrong parts or broken parts. In some cases, very
expensive parts. It is becoming very annoying to have to contact the stores that
have these items first to make sure they have the correct parts in the variation
I need.
Today I was burnt once again when I bought part x264 in yellow but instead received
part 70904 even after contacting the store before ordering to ensure it had a
square cross section.
Here is my suggestion, laughable though it may be, insist that each person wanting
to open a store on Bricklink go through a video tutorial on identifying pieces
and variations of those pieces. How to check certain parts to make sure they
are not broken (I have been sent numerous broken pieces recently), and lastly
how to identify correct colors.
On the flip side, I am thankful Bricklink exists!
Rant over!
Have a great day and Lego on!!!
Cass T
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| | | | | Author: | jennnifer | | Posted: | Dec 7, 2022 12:34 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 22 times | | Topic: | Help | |
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| In Help, pcthurman writes:
| | Hey all,
I have been a loyal patron of Bricklink for 18 years. I have really enjoyed the
ability to be able to buy single pieces to complete sets I am putting together
or to buy pieces for MOCS that I am creating.
Recently (2 years now) I have been experiencing a large number of orders that
the store is sending me the wrong parts or broken parts. In some cases, very
expensive parts. It is becoming very annoying to have to contact the stores that
have these items first to make sure they have the correct parts in the variation
I need.
Today I was burnt once again when I bought part x264 in yellow but instead received
part 70904 even after contacting the store before ordering to ensure it had a
square cross section.
Here is my suggestion, laughable though it may be, insist that each person wanting
to open a store on Bricklink go through a video tutorial on identifying pieces
and variations of those pieces. How to check certain parts to make sure they
are not broken (I have been sent numerous broken pieces recently), and lastly
how to identify correct colors.
On the flip side, I am thankful Bricklink exists!
Rant over!
Have a great day and Lego on!!!
Cass T
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That would be a very, very long tutorial. 
Jen
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| | | | | | | Author: | pcthurman | | Posted: | Dec 7, 2022 12:53 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 26 times | | Topic: | Help | |
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| In Help, jennnifer writes:
| | In Help, pcthurman writes:
| | Hey all,
I have been a loyal patron of Bricklink for 18 years. I have really enjoyed the
ability to be able to buy single pieces to complete sets I am putting together
or to buy pieces for MOCS that I am creating.
Recently (2 years now) I have been experiencing a large number of orders that
the store is sending me the wrong parts or broken parts. In some cases, very
expensive parts. It is becoming very annoying to have to contact the stores that
have these items first to make sure they have the correct parts in the variation
I need.
Today I was burnt once again when I bought part x264 in yellow but instead received
part 70904 even after contacting the store before ordering to ensure it had a
square cross section.
Here is my suggestion, laughable though it may be, insist that each person wanting
to open a store on Bricklink go through a video tutorial on identifying pieces
and variations of those pieces. How to check certain parts to make sure they
are not broken (I have been sent numerous broken pieces recently), and lastly
how to identify correct colors.
On the flip side, I am thankful Bricklink exists!
Rant over!
Have a great day and Lego on!!!
Cass T
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That would be a very, very long tutorial.
Jen
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It would, wouldn't it? 
Cass T
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| | | | | Author: | yorbrick | | Posted: | Dec 7, 2022 12:39 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 27 times | | Topic: | Help | |
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| | | Here is my suggestion, laughable though it may be, insist that each person wanting
to open a store on Bricklink go through a video tutorial on identifying pieces
and variations of those pieces. How to check certain parts to make sure they
are not broken (I have been sent numerous broken pieces recently), and lastly
how to identify correct colors.
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I'm not really sure what benefit there would be to this, apart from introducing
another time barrier to sell. It would highlight that there are variations in
some parts, but it won't guarantee a seller never makes an error again. Unless
you expect them to view photographs of every part and correctly identify them
before they can sell.
As for colours, the difficult ones are ones that are very close to each other,
and differences are not normally noticeable on a screen (especially if the lighting
for the photo is bad), unless there are known and unfaded pieces either side
of them.
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| | | | | | | Author: | pcthurman | | Posted: | Dec 7, 2022 13:05 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 29 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | | | Here is my suggestion, laughable though it may be, insist that each person wanting
to open a store on Bricklink go through a video tutorial on identifying pieces
and variations of those pieces. How to check certain parts to make sure they
are not broken (I have been sent numerous broken pieces recently), and lastly
how to identify correct colors.
|
I'm not really sure what benefit there would be to this, apart from introducing
another time barrier to sell. It would highlight that there are variations in
some parts, but it won't guarantee a seller never makes an error again. Unless
you expect them to view photographs of every part and correctly identify them
before they can sell.
As for colours, the difficult ones are ones that are very close to each other,
and differences are not normally noticeable on a screen (especially if the lighting
for the photo is bad), unless there are known and unfaded pieces either side
of them.
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First, a time barrier is not a bad thing if the new shop to be opened has a fairly
Lego educated person running it. It would help cut down on some of the errors.
Also, the more time spent learning about the product to be sold is a worthwhile
cause as it will make those people more careful in the long run.
Second, errors will always be made because "To err is human" however once a person
is made aware that there are variations, and shown how or what to look for, they
will be more apt to look for them before listing.
Third, color charts should be a requirement to open a store. Yes, I know, time
constraints again. However, Rome was not built in 1 day. If a person wants to
open a shop, they should put the time in to learn what it is they will be selling.
Brick and Morter stores take a long time to start up, why should an online store
take less time?
Just some thoughts.
Cass T
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| | | | | | | | | Author: | yorbrick | | Posted: | Dec 7, 2022 16:39 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, pcthurman writes:
| | In Help, yorbrick writes:
| | | | Here is my suggestion, laughable though it may be, insist that each person wanting
to open a store on Bricklink go through a video tutorial on identifying pieces
and variations of those pieces. How to check certain parts to make sure they
are not broken (I have been sent numerous broken pieces recently), and lastly
how to identify correct colors.
|
I'm not really sure what benefit there would be to this, apart from introducing
another time barrier to sell. It would highlight that there are variations in
some parts, but it won't guarantee a seller never makes an error again. Unless
you expect them to view photographs of every part and correctly identify them
before they can sell.
As for colours, the difficult ones are ones that are very close to each other,
and differences are not normally noticeable on a screen (especially if the lighting
for the photo is bad), unless there are known and unfaded pieces either side
of them.
|
First, a time barrier is not a bad thing if the new shop to be opened has a fairly
Lego educated person running it. It would help cut down on some of the errors.
Also, the more time spent learning about the product to be sold is a worthwhile
cause as it will make those people more careful in the long run.
Second, errors will always be made because "To err is human" however once a person
is made aware that there are variations, and shown how or what to look for, they
will be more apt to look for them before listing.
Third, color charts should be a requirement to open a store. Yes, I know, time
constraints again. However, Rome was not built in 1 day. If a person wants to
open a shop, they should put the time in to learn what it is they will be selling.
Brick and Morter stores take a long time to start up, why should an online store
take less time?
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This would drive used part sellers away, and cut down on availability of parts.
Especially for cheap parts, they'd just get sold off in bulk lots elsewhere.
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| | | | | Author: | wildchicken13 | | Posted: | Dec 7, 2022 15:12 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 38 times | | Topic: | Help | |
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| In Help, pcthurman writes:
| | Recently (2 years now) I have been experiencing a large number of orders that
the store is sending me the wrong parts or broken parts. In some cases, very
expensive parts. It is becoming very annoying to have to contact the stores that
have these items first to make sure they have the correct parts in the variation
I need.
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As a buyer, I understand how frustrating it can be when sellers send the wrong
parts, or an order is missing parts. Most sellers are quick about sending replacement
parts when contacted, but it adds time to the order and delays projects.
As a seller, I understand how difficult it can be to maintain accuracy. Most
sellers here are doing this as a hobby and not as a primary source of income,
so they don't have the time and money to invest in a color chart and learning
all of the different variants. And when an order has many lots, it is easy to
make a mistake.
My advice to you is to shop from the stores that have provided you with good
parts and good customer service in the past, as well as those that have a lot
of positive feedback from other buyers.
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| | | | | | | Author: | peregrinator | | Posted: | Dec 7, 2022 17:44 | | Subject: | Re: Correct part identifying in stores. | | Viewed: | 28 times | | Topic: | Help | |
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| In Help, wildchicken13 writes:
| | In Help, pcthurman writes:
| | Recently (2 years now) I have been experiencing a large number of orders that
the store is sending me the wrong parts or broken parts. In some cases, very
expensive parts. It is becoming very annoying to have to contact the stores that
have these items first to make sure they have the correct parts in the variation
I need.
|
As a seller, I understand how difficult it can be to maintain accuracy. Most
sellers here are doing this as a hobby and not as a primary source of income,
so they don't have the time and money to invest in a color chart and learning
all of the different variants. And when an order has many lots, it is easy to
make a mistake.
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Speaking only for myself, I'm not sure a color chart would be helpful, at
least not for the colors I typically have difficulty telling apart (light gray
and light bluish gray).
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USA, Virginia
United Kingdom, England
