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| | | Author: | MWBD  | | Posted: | Dec 1, 2022 23:41 | | Subject: | Recurring buyer has different profile | | Viewed: | 227 times | | Topic: | Problem Order | |
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| Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
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| | | | | Author: | coevorden01 | | Posted: | Dec 2, 2022 00:04 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
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i would start with an email to the buyer, why he made a new profile.
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| | | | | Author: | Nubs_Select | | Posted: | Dec 2, 2022 00:18 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 60 times | | Topic: | Problem Order | |
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| In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
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Report them to bricklink
I think this is the link but if not someone else should be able to post the correct
link
https://www.bricklink.com/retract.asp
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| | | | | Author: | manganschlamm | | Posted: | Dec 2, 2022 01:18 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 77 times | | Topic: | Problem Order | |
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| In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
|
Sorry, but I think this is none of your business. This is the typical German
attitude to control and report your neighbors for about anything. We have seen
in the past 3 years where this leads to.
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| | | | | | | Author: | change | | Posted: | Dec 2, 2022 01:27 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 68 times | | Topic: | Problem Order | |
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| TOS
You are limited to one (1) account on this Site unless we have granted you permission
to have additional accounts, such permission being in our sole discretion. You
may access the Site with your account credentials. You may not transfer or sell
your account or account credentials to another party.
In Problem Order, manganschlamm writes:
| | In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
|
Sorry, but I think this is none of your business. This is the typical German
attitude to control and report your neighbors for about anything. We have seen
in the past 3 years where this leads to.
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| | | | | | | | | Author: | Hubby | | Posted: | Dec 2, 2022 02:24 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 60 times | | Topic: | Problem Order | |
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| Had once a buyer who was asking for discounts constantly on the 21103 after he
order, had to cancel this transaction and block him.
10 minutes after his wife on the same address than the buyer bought the item
at my price.
So is it one account per home or per person?
Have reported it but never got any feedback.
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 2, 2022 13:15 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 52 times | | Topic: | Problem Order | |
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| In Problem Order, Hagbart writes:
| | Had once a buyer who was asking for discounts constantly on the 21103 after he
order, had to cancel this transaction and block him.
10 minutes after his wife on the same address than the buyer bought the item
at my price.
So is it one account per home or per person?
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Technically as you're a member you're an entity, an human (or a company).
I guess BrickLink won't bother a couple who makes 2 accounts to manage better
their own purchases. As long it's not to try to trick the system of course.
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| | | | | | | | | | | | | Author: | Hubby | | Posted: | Dec 3, 2022 09:06 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 63 times | | Topic: | Problem Order | |
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| Might be, but I had a buyer, who changed the addresses several times a day for
each of his customers on amazon, have reported him. He got blocked and 3 weeks
after he was up and running again. Could see this on his addresses history.
So it is always difficult to figure out the drop shipping people are doing.
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| | | | | | | Author: | MWBD | | Posted: | Dec 2, 2022 01:40 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 74 times | | Topic: | Problem Order | |
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| It is my business, as I don’t know what happens if BL cancels his orders or purges
his account while the order is shipped. This is a multiple hundred dollars order.
If I wanted to be an asshole I‘d have reported him instantly without asking what
the correct steps are. So not really helpful here…
In Problem Order, manganschlamm writes:
| | In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
|
Sorry, but I think this is none of your business. This is the typical German
attitude to control and report your neighbors for about anything. We have seen
in the past 3 years where this leads to.
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| | | | | | | | | Author: | Hubby | | Posted: | Dec 2, 2022 02:25 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 72 times | | Topic: | Problem Order | |
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| That's a valid question in deed, but aren't you protected when he/she
pays with paypal?
Or do what I did before being blocked here, ask for a bank transfer, so he cannot
run away with your stuff.
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| | | | | | | Author: | 1001bricks | | Posted: | Dec 2, 2022 13:12 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 59 times | | Topic: | Problem Order | |
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| In Problem Order, manganschlamm writes:
| | In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
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Sorry, but I think this is none of your business.
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It is - one account is permitted, or with authorization as a seller for testing
purpose, for example.
I don't think you can use one for buying and one for selling.
I know one of the biggest shop used to do this - didn't check if it's
still the case.
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| | | | | | | | | Author: | peregrinator | | Posted: | Dec 2, 2022 17:26 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 46 times | | Topic: | Problem Order | |
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| In Problem Order, 1001bricks writes:
| | I don't think you can use one for buying and one for selling.
I know one of the biggest shop used to do this - didn't check if it's
still the case.
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I think one can do that with admin permission as well - if you're a seller
but you wish to buy and send to other countries.
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| | | | | Author: | Dino | | Posted: | Dec 2, 2022 05:22 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 79 times | | Topic: | Problem Order | |
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| In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
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What was your experience with this buyer? If they were good, I would proceed
with the purchase. If he pays with Paypal, it does not matter if he is still
with BL or not. BL won't help you anyway.
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| | | | | Author: | par016 | | Posted: | Dec 2, 2022 13:22 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 57 times | | Topic: | Problem Order | |
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| In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
|
May or may not be helpful:
https://www.bricklink.com/messageThread.asp?ID=320833&nID=1340190
-Pete
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Germany, Hessen
Netherlands, Drenthe
Canada, Ontario
USA, California
Denmark
France, Provence-Alpes-Côte d'Azur
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