Discussion Forum: Thread 330985

 Author: dstiefel View Messages Posted By dstiefel
 Posted: Dec 1, 2022 16:23
 Subject: Do you detail quality of used minifigs/parts?
 Viewed: 109 times
 Topic: Selling
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dstiefel (171)

Location:  USA, Georgia
Member Since Contact Type Status
Jul 1, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scenic City Bricks
I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 1, 2022 16:35
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 31 times
 Topic: Selling
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Nubs_Select (3768)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

minifigure parts are held to a higher standard then normal parts. when listing
minifigure parts its a good idea to mention any damage you see on the item
 Author: dstiefel View Messages Posted By dstiefel
 Posted: Dec 1, 2022 16:37
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 23 times
 Topic: Selling
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dstiefel (171)

Location:  USA, Georgia
Member Since Contact Type Status
Jul 1, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scenic City Bricks
In Selling, Nubs_Select writes:
  In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

minifigure parts are held to a higher standard then normal parts. when listing
minifigure parts its a good idea to mention any damage you see on the item

Thanks, Nubs!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 1, 2022 16:38
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 29 times
 Topic: Selling
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Nubs_Select (3768)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, dstiefel writes:
  In Selling, Nubs_Select writes:
  In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

minifigure parts are held to a higher standard then normal parts. when listing
minifigure parts its a good idea to mention any damage you see on the item

Thanks, Nubs!

glad to help!
 Author: Fenneke_Jose View Messages Posted By Fenneke_Jose
 Posted: Dec 1, 2022 17:32
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 27 times
 Topic: Selling
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Fenneke_Jose (1771)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Jul 7, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Castle Shop - Sets & More
In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

I descripe all my items in my shop.

New - Excellent: bought in Lego Store, part out of new set or bought new on Bricklink.
Used - Very good: sometimes like new, can have very light playwear .
Used - Good: light playwear, can have small scratches.
Used - Fair / Good: playwear, can have scratches.
Used - Fair: heavier playwear, more used, but still very usefull.
Used - B quality: very played, can have bite marks, might be discouloured or
has been bent (items are priced accordingly)

And off course quality can be subjective, but it gives the buyer a better idea
what kind of quality he is buying.

Kind regards,

José
 Author: rab1234 View Messages Posted By rab1234
 Posted: Dec 1, 2022 18:52
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 27 times
 Topic: Selling
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rab1234 (1959)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
I think you would want to avoid “like new” in your terms for condition description
just as you would in directly describing the fig.

One question, why give them a generic description that the buyer then has to
map back to your terms vs just describing the actual wear? You’re already looking
at the part to see what’s wrong with it. Just type it instead of “fair”, etc.

Personally, I sell 99% used and try to note any defect and if a fig is over like
$10, I generally put a comment regardless.

In Selling, Fenneke_Jose writes:
  In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

I descripe all my items in my shop.

New - Excellent: bought in Lego Store, part out of new set or bought new on Bricklink.
Used - Very good: sometimes like new, can have very light playwear .
Used - Good: light playwear, can have small scratches.
Used - Fair / Good: playwear, can have scratches.
Used - Fair: heavier playwear, more used, but still very usefull.
Used - B quality: very played, can have bite marks, might be discouloured or
has been bent (items are priced accordingly)

And off course quality can be subjective, but it gives the buyer a better idea
what kind of quality he is buying.

Kind regards,

José
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 1, 2022 17:57
 Subject: Re: Do you detail quality of used minifigs/parts?
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 Topic: Selling
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

I grade minifigures and give detailed comments about their condition. Where parts
are concerned I don't typically comment on their condition (because I don't
typically sell parts that are playworn) unless they are rare/unusual
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Dec 1, 2022 20:16
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 45 times
 Topic: Selling
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calebfishn (2141)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

When listing used minifigs, any condition issues should be described and detailed.
Of course there will be someone who still finds something wrong, but the idea
is to avoid a situation where a buyer is surprised and disappointed.

Some sellers just have generic descriptions such as "Used minifigs may have scratches"
or they refer buyers to their shop terms. I don't think those are helpful.
When listing, put the information about condition in the item listing description,
so that buyers can see it right away. Even if you include your own picture, include
a written description as well.

"Like New" or "As New" are fairly meaningless descriptions in Bricklink. Or they
might even confuse buyers(Is it "New"? or "Used"?. I think phrases such as "mint"
or "pretty good" aren't much better, as those are very subjective, and it
seems every seller has his own standard. I believe it is better to give an actual
description, i.e., "Left arm has a crack" or "some paint missing from face".

I would certainly avoid a description like this one that always struck me as
ironic: "Face and torso are badly scratched and both arms are cracked. Other
than that, in mint condition."
 Author: TheCuteGiraffe View Messages Posted By TheCuteGiraffe
 Posted: Dec 1, 2022 20:31
 Subject: Re: Do you detail quality of used minifigs/parts?
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 Topic: Selling
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TheCuteGiraffe (3)

Location:  Australia, Victoria
Member Since Contact Type Status
Sep 12, 2020 Contact Member Buyer
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+1, agree with that.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Dec 1, 2022 20:52
 Subject: Re: Do you detail quality of used minifigs/parts?
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rab1234 (1959)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
I always get a good laugh at those sellers who detail all the problems and then
say “otherwise pristine!” Also, not only is “like-new” meaningless, it’s not
allowed as a descriptor and your listing will get removed if reported.


In Selling, calebfishn writes:
  In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

When listing used minifigs, any condition issues should be described and detailed.
Of course there will be someone who still finds something wrong, but the idea
is to avoid a situation where a buyer is surprised and disappointed.

Some sellers just have generic descriptions such as "Used minifigs may have scratches"
or they refer buyers to their shop terms. I don't think those are helpful.
When listing, put the information about condition in the item listing description,
so that buyers can see it right away. Even if you include your own picture, include
a written description as well.

"Like New" or "As New" are fairly meaningless descriptions in Bricklink. Or they
might even confuse buyers(Is it "New"? or "Used"?. I think phrases such as "mint"
or "pretty good" aren't much better, as those are very subjective, and it
seems every seller has his own standard. I believe it is better to give an actual
description, i.e., "Left arm has a crack" or "some paint missing from face".

I would certainly avoid a description like this one that always struck me as
ironic: "Face and torso are badly scratched and both arms are cracked. Other
than that, in mint condition."
 Author: dstiefel View Messages Posted By dstiefel
 Posted: Dec 1, 2022 22:54
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 32 times
 Topic: Selling
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dstiefel (171)

Location:  USA, Georgia
Member Since Contact Type Status
Jul 1, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Scenic City Bricks
In Selling, rab1234 writes:
  I always get a good laugh at those sellers who detail all the problems and then
say “otherwise pristine!” Also, not only is “like-new” meaningless, it’s not
allowed as a descriptor and your listing will get removed if reported.


In Selling, calebfishn writes:
  In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

When listing used minifigs, any condition issues should be described and detailed.
Of course there will be someone who still finds something wrong, but the idea
is to avoid a situation where a buyer is surprised and disappointed.

Some sellers just have generic descriptions such as "Used minifigs may have scratches"
or they refer buyers to their shop terms. I don't think those are helpful.
When listing, put the information about condition in the item listing description,
so that buyers can see it right away. Even if you include your own picture, include
a written description as well.

"Like New" or "As New" are fairly meaningless descriptions in Bricklink. Or they
might even confuse buyers(Is it "New"? or "Used"?. I think phrases such as "mint"
or "pretty good" aren't much better, as those are very subjective, and it
seems every seller has his own standard. I believe it is better to give an actual
description, i.e., "Left arm has a crack" or "some paint missing from face".

I would certainly avoid a description like this one that always struck me as
ironic: "Face and torso are badly scratched and both arms are cracked. Other
than that, in mint condition."

I appreciate the suggestions and wisdom from all who responded. Many thanks!
 Author: Akir View Messages Posted By Akir
 Posted: Dec 2, 2022 11:25
 Subject: Re: Do you detail quality of used minifigs/parts?
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 Topic: Selling
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Akir (121)

Location:  Austria, Steiermark
Member Since Contact Type Status
Dec 28, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Some Old Bricks
In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

I usually describe the damage in a few words, such as "scratches on back of torso",
and add "please ask for pictures". If somebody orders without asking first, I
send them pics anyway before shipping the item, to make sure they know what they
will get. Probably not a useful way for big shops with lots of orders, but for
me it works.
 Author: Legofannumberon View Messages Posted By Legofannumberon
 Posted: Dec 2, 2022 12:18
 Subject: Re: Do you detail quality of used minifigs/parts?
 Viewed: 33 times
 Topic: Selling
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Legofannumberon (12)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 28, 2019 Contact Member Buyer
Buying Privileges - OK
Only having bought so far, I'll give you my expectations, which I would apply
to selling as well if I ever get to that point.

For me, 'new' and 'used' doesn't make a difference in quality,
only whether the box has been opened or not. I expect used pieces to be in as-new
condition unless there is a remark. That can be minimal such as "excellent condition"
or "slight playwear", but it avoid trouble from either side. As some have already
remarked, buyers can always ask for photos. I don't want to bother every
seller asking for photos though, so it seems logical to add a little description.


In Selling, Akir writes:
  In Selling, dstiefel writes:
  I recently got a neutral comment because buyer said the minifig was "significantly
scuffed". I do not agree with their assessment as there was only minor wear but
not going to get into an argument over their opinion vs mine. I try not to sell
any parts/figs that have significant wear/scratches at all.

Having said that - what lengths do you go to with your descriptions, if any?
Is it better to have a bit of copy in the terms suggesting the buyers request
pics before buying or do you add description per part/lot? I know there's
no way to please everyone, but I really try to make sure I have nothing but above-average
parts when it comes to used. I would love to hear if you have had to deal with
instances like this and/or what measures you take to avoid it.

Thanks!

I usually describe the damage in a few words, such as "scratches on back of torso",
and add "please ask for pictures". If somebody orders without asking first, I
send them pics anyway before shipping the item, to make sure they know what they
will get. Probably not a useful way for big shops with lots of orders, but for
me it works.