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| | | Author: | Erikmax  | | Posted: | Sep 22, 2022 05:00 | | Subject: | Fake grima's? | | Viewed: | 220 times | | Topic: | Problem | |
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| Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
Erik
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| | | | | Author: | novabrick | | Posted: | Sep 22, 2022 05:21 | | Subject: | Re: Fake grima's? | | Viewed: | 65 times | | Topic: | Problem | |
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| That's hard to say without pictures.
I had a look at some of the clones we accumulated. No LEGO Logo and slightly
different Torso Shape. I think most faked figures wouldn't have a LEGO Logo.
Possibly the printing has some slight differences.
You could dispute it via mail or just refund it and have it sent back. I'd
say the later option is the best in this case. We would have done that.
Christian
novabrick-team
In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
Erik
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| | | | | | | Author: | Erikmax | | Posted: | Sep 22, 2022 05:27 | | Subject: | Re: Fake grima's? | | Viewed: | 56 times | | Topic: | Problem | |
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| In Problem, novabrick writes:
| | That's hard to say without pictures.
I had a look at some of the clones we accumulated. No LEGO Logo and slightly
different Torso Shape. I think most faked figures wouldn't have a LEGO Logo.
Possibly the printing has some slight differences.
You could dispute it via mail or just refund it and have it sent back. I'd
say the later option is the best in this case. We would have done that.
Christian
novabrick-team
In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
Erik
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Yes we instantly offered to take it back, but there is no reason for me to doubt
about the figure being genuine or fake, as I took it from the original box....
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| | | | | | | Author: | 1977_mauro | | Posted: | Sep 22, 2022 10:00 | | Subject: | Re: Fake grima's? | | Viewed: | 60 times | | Topic: | Problem | |
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| I have 4 or 5 of them from sealed sets...
In Problem, novabrick writes:
| | That's hard to say without pictures.
I had a look at some of the clones we accumulated. No LEGO Logo and slightly
different Torso Shape. I think most faked figures wouldn't have a LEGO Logo.
Possibly the printing has some slight differences.
You could dispute it via mail or just refund it and have it sent back. I'd
say the later option is the best in this case. We would have done that.
Christian
novabrick-team
In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
Erik
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| | | | | Author: | yorbrick | | Posted: | Sep 22, 2022 05:37 | | Subject: | Re: Fake grima's? | | Viewed: | 58 times | | Topic: | Problem | |
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| In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
There are differences in the torso shape, although quite subtle. Some have more
rounded shoulders and same have slightly more sharper ones. I believe the difference
comes from which factory they were manufactured in.
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| | | | | | | Author: | Erikmax | | Posted: | Sep 22, 2022 05:44 | | Subject: | Re: Fake grima's? | | Viewed: | 48 times | | Topic: | Problem | |
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| In Problem, yorbrick writes:
| | In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
There are differences in the torso shape, although quite subtle. Some have more
rounded shoulders and same have slightly more sharper ones. I believe the difference
comes from which factory they were manufactured in.
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Thanks for the info!
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| | | | | | | | | Author: | yorbrick | | Posted: | Sep 22, 2022 05:55 | | Subject: | Re: Fake grima's? | | Viewed: | 54 times | | Topic: | Problem | |
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| In Problem, Erikmax writes:
| | In Problem, yorbrick writes:
| | In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
There are differences in the torso shape, although quite subtle. Some have more
rounded shoulders and same have slightly more sharper ones. I believe the difference
comes from which factory they were manufactured in.
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Thanks for the info!
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You can see what I mean in these two images without the arms.
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| | | | | Author: | zorbanj | | Posted: | Sep 22, 2022 08:44 | | Subject: | Re: Fake grima's? | | Viewed: | 68 times | | Topic: | Problem | |
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| In Problem, Erikmax writes:
| |
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
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Buyer may be trying to return a fake and keep the genuine figure that you mailed.
See what you get back.
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| | | | | | | Author: | George_Lucy | | Posted: | Sep 22, 2022 09:22 | | Subject: | Re: Fake grima's? | | Viewed: | 58 times | | Topic: | Problem | |
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| I have had buyers on Amazon buy figs and return knock offs. It has happen 4or
5 times. It takes a special kind of scum to do it but they are out there.
In Problem, zorbanj writes:
| | In Problem, Erikmax writes:
| |
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
Buyer may be trying to return a fake and keep the genuine figure that you mailed.
See what you get back.
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| | | | | | | | | Author: | helge | | Posted: | Sep 22, 2022 09:29 | | Subject: | Re: Fake grima's? | | Viewed: | 49 times | | Topic: | Problem | |
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| In Problem, George_Lucy writes:
| | I have had buyers on Amazon buy figs and return knock offs. It has happen 4or
5 times. It takes a special kind of scum to do it but they are out there.
In Problem, zorbanj writes:
| | In Problem, Erikmax writes:
| |
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
Buyer may be trying to return a fake and keep the genuine figure that you mailed.
See what you get back.
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|
I have had buyers complain about worn and severely damaged parts. And then return
parts where it is impossible to see any damage at all. We even thoroughly inspected
one of the "severely damaged with deep scratches" part with a magnifying glass
without finding anything. There are all kinds of idiots...
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| | | | | | | | | | | Author: | yorbrick | | Posted: | Sep 22, 2022 09:40 | | Subject: | Re: Fake grima's? | | Viewed: | 58 times | | Topic: | Problem | |
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| | | I have had buyers complain about worn and severely damaged parts. And then return
parts where it is impossible to see any damage at all. We even thoroughly inspected
one of the "severely damaged with deep scratches" part with a magnifying glass
without finding anything. There are all kinds of idiots...
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I've had that happen too. One particular buyer has placed three orders with
me. Two of them he returned due to "microscratches" that he could see with a
magnifying glass. I think the postage there and back for the two returned orders
was more than the amount made on the one order that he decided to keep. And then
the same buyer complained when I stoplisted him, claiming I had stopped a "loyal
buyer" from buying.
At least I got the same parts back, and not a switcheroo.
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Sep 22, 2022 11:18 | | Subject: | Re: Fake grima's? | | Viewed: | 38 times | | Topic: | Problem | |
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| How might one go about finding this name to copy your actions to prevent future
difficulties 
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| | | | | | | | | | | | | Author: | zorbanj | | Posted: | Sep 22, 2022 12:02 | | Subject: | Re: Fake grima's? | | Viewed: | 39 times | | Topic: | Problem | |
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| Anyone who expects parts in better condition than what comes out of the polybags
in a sealed box gets no second chances. It's a hopeless situation that a
seller will never win.
In Problem, yorbrick writes:
| | | | I have had buyers complain about worn and severely damaged parts. And then return
parts where it is impossible to see any damage at all. We even thoroughly inspected
one of the "severely damaged with deep scratches" part with a magnifying glass
without finding anything. There are all kinds of idiots...
|
I've had that happen too. One particular buyer has placed three orders with
me. Two of them he returned due to "microscratches" that he could see with a
magnifying glass. I think the postage there and back for the two returned orders
was more than the amount made on the one order that he decided to keep. And then
the same buyer complained when I stoplisted him, claiming I had stopped a "loyal
buyer" from buying.
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| | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Sep 22, 2022 14:56 | | Subject: | Re: Fake grima's? | | Viewed: | 30 times | | Topic: | Problem | |
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| In Problem, zorbanj writes:
| | Anyone who expects parts in better condition than what comes out of the polybags
in a sealed box gets no second chances. It's a hopeless situation that a
seller will never win.
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I did give them a second chance but no way was I giving a third.
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| | | | | | | | | Author: | zorbanj | | Posted: | Sep 22, 2022 11:59 | | Subject: | Re: Fake grima's? | | Viewed: | 32 times | | Topic: | Problem | |
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| I'm sure Amazon backed you up. Nah, they treated you like dirt.
I would rather throw my LEGO in the garbage than sell it on Amazon.
In Problem, George_Lucy writes:
| | I have had buyers on Amazon buy figs and return knock offs. It has happen 4or
5 times. It takes a special kind of scum to do it but they are out there.
In Problem, zorbanj writes:
| | In Problem, Erikmax writes:
| |
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
Buyer may be trying to return a fake and keep the genuine figure that you mailed.
See what you get back.
|
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| | | | | | | Author: | Erikmax | | Posted: | Sep 22, 2022 11:32 | | Subject: | Re: Fake grima's? | | Viewed: | 36 times | | Topic: | Problem | |
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| In Problem, zorbanj writes:
| | In Problem, Erikmax writes:
| |
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
|
Buyer may be trying to return a fake and keep the genuine figure that you mailed.
See what you get back.
|
Hi
Yes I do so, but I trust my buyer just like I want him to trust me...
We have 9 copies to compare...
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| | | | | Author: | Erikmax | | Posted: | Sep 22, 2022 11:39 | | Subject: | Re: Fake grima's? | | Viewed: | 41 times | | Topic: | Problem | |
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| In Problem, Erikmax writes:
| | Way back in 2013 I bought a very large number of LOR sets and splitted them,
offering the parts and kept the minifigs as an investment. I now offer part of
my stock in my shop. recently I sold one of the Grima's (lor072)I have.
After receiving the shipment I was contacted by the buyer that he wanted to return
the figure because he thought the grima was fake, because
" I have a question about the Grima minifigure you sent. Your shipped Lego figure
will not have as rounded shoulders as most other Lego minifigures. They are sharper."
As I am very sure I shipped genuine figures, can this be explained?
I offered the buyer to return, because I want my buyers to feel comfortable with
what they bought.
Erik
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In fact I feel a bit sad about this. Despite his post buyer still wants to shop
back. I pointed him to my privat website where I offer 5x the sticker and the
manual for the set grima came from. It is his right anyway to return so i have
to accept it and I think that a buyer should feel satisfied with his order, But
in this case i don't understand. Costed 14 Euro to ship it...And for the
buyer 14 Euro to ship it back...
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| | | | | Author: | Sadler_Bricks | | Posted: | Sep 22, 2022 17:27 | | Subject: | Re: Fake grima's? | | Viewed: | 42 times | | Topic: | Problem | |
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| These things are bound to happen pics would help us help you.
Sadler_bricks
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Netherlands, Zuid-Holland
Germany, Schleswig-Holstein
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